We have stayed at many Embassy Suites and always liked them. This is by far the worst we have seen and will make me question staying at another. It needs major updating and repair. Broken elevator, dirty stairways, toilet ran constantly, shower drains clogged, peeling paint and just not clean. Window leaked terribly.
The “manager’s reception” was stale chips, pretzels and salsa. The atrium near the bar was very gross and not cleaned during our several day stay.
The only positive about breakfast was they did have omelets but only one person working and very slow. The rest of breakfast was average at best.