The Glen Club is convenient for our stay in terms of ease of getting to the events and restaurants we like in the area. We have stayed here several times before and after Covid. However, this was our last time for several reasons. First, it took several hours and 2 calls to the front desk to get the room to a comfortable temperature. We tried adjusting in the room only to find out they controlled it from the front desk. We started out at 75.5 degrees and could not get it down even 3 degrees until another phone call and requesting such. We had no ice bucket and no information in the room as to how to get. Our booking said included breakfast, yet were told they had not had breakfast included for at least a year. Our key card holder even said we could have “complimentary continental breakfast “, only to be told that was only in the off season when the restaurant was closed. None of these were printed anywhere . We won’t be back.