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Reviews of Gurnee Motel

2 out of 5
Gurnee Motel
3740 Grand Ave, Gurnee, IL

Reviews

4.6
Rating 10 - Excellent. 90 out of 810 reviews" "
Rating 8 - Good. 94 out of 810 reviews" "
Rating 6 - Okay. 114 out of 810 reviews" "
Rating 4 - Poor. 129 out of 810 reviews" "
Rating 2 - Terrible. 383 out of 810 reviews" "

4.4/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It ok🌙
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Dec 2023

4/10 Poor

Alejandro

Stayed 1 night in Feb 2024

8/10 Good

Joel

Liked: Cleanliness
Disliked: Property conditions & facilities
We had 2 people. 1 bath towel, 1 hand towel, and no soap.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I have never stayed any where that was this nasty the bed sheets has cigarette burns there wasn’t no cover or blankets. There was 3 - 4 lamps in the room that doesn’t work (looks like a storage room) the shower has hair all over like it was growing in there. IF THE WEATHER WASN’T -3* I WOULD HAVE SLEPT IN MY VEHICLES
Stayed 2 nights in Jan 2024

2/10 Terrible

Olubunmi

Stayed 1 night in Dec 2023

2/10 Terrible

Wan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fat Short Lady Rude Asf
Stayed 1 night in Dec 2023

2/10 Terrible

Sherita

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s terrible. They do not clean the rooms at all. Fridge smells like dead rat. No comforters. Wholes in the walls cracked mirrors and I promise everything and I mean everything is dirty filthy nasty. Then management have that nerve to be mad at you when you show your discussed. Please save your money and look elsewhere.
Stayed 4 nights in Nov 2023

6/10 Okay

Sami

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst place ever
Stayed 1 night in Nov 2023

10/10 Excellent

Miguel

Stayed 1 night in Nov 2023

10/10 Excellent

Fatoumata

Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
multiple burn holes in blanket.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible had blood stains, bugs, holes in bed and wall. STAY FAR AWAY FROM HERE. I will be reporting this establishment. “Offered me a new room” the rooms were all equally as bad. Asked for a refund they denied it even tho they have a sign that says fully refundable if doesn’t meet expectations. So I lost $100 here plus $100 getting another hotel.
Stayed 2 nights in Oct 2023

2/10 Terrible

Axel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had a bad odor as soon as walking in however we only needed it for a couple of hours. After checking in & walking in the room, it took about 3 min to see a bug in the bathtub with a ripped mat & a tiny bug (looked like a roach) on the sink. We quickly brushed off and ran as quick as we could out. For the money I didn’t expect to much, hence why I could understand the smell, but never bugs!!
Stayed 1 night in Oct 2023

2/10 Terrible

James

Stayed 1 night in Sep 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Sonia

Disliked: Cleanliness, property conditions & facilities, room comfort
Roach Infested
Stayed 1 night in Sep 2023

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I pride myself on finding the hidden jewels where I can sleep cheap cause I travel by car a lot. This was a lump of coal. One of the worse I have every laid my head. Never again!
Stayed 1 night in Sep 2023

2/10 Terrible

braelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Katina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Between the bugs, burns in the comforter, stains on the sheets and mold on the shower curtain I could not stay in the room. I walked & looked around & left. They should be ashamed of themselves.
Stayed 1 night in Sep 2023

2/10 Terrible

Isaiah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Darrin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Conrad

Stayed 1 night in Aug 2023

8/10 Good

Tom

Stayed 1 night in Jul 2023

2/10 Terrible

Chunte

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Trap house motel
Stayed 3 nights in Jun 2023

10/10 Excellent

jose alberto

Stayed 1 night in Jun 2023

2/10 Terrible

Ahmad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filled with cockroaches and it’s dirty; they wouldn’t refund me so they change the room to another own that smelled like poison and the bed was dirty and bathroom was dirty and both with stains
Stayed 1 night in Jun 2023

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
La peor experiencia de mi vida
Stayed 1 night in May 2023

2/10 Terrible

Yizreal

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left property couldn’t even stay there had roaches and burn holes and ceiling falling in need to be demolished
Stayed 1 night in Apr 2023

2/10 Terrible

Shavez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting
Stayed 1 night in Apr 2023

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanses of the property
Stayed 3 nights in Mar 2023

4/10 Poor

Heather

Stayed 4 nights in Mar 2023

2/10 Terrible

Jocelyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches
Stayed 1 night in Mar 2023

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t come to stay here
Stayed 1 night in Mar 2023

2/10 Terrible

Bilal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty they don’t change towels or bedding
Stayed 1 night in Feb 2023

10/10 Excellent

Carissa, Pembroke

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
A place to stay for the night if you’re trying to save money. Wouldn’t stay here with my kids but my room doesn’t smell like smoke, the tv works, carpet seems new and the bed is okay. There’s a large mini fridge in the room and a microwave. Probably won’t shower here but I would stay here again next time I’m in the area on a budget. It’s like being in college again in a guys off campus apartment. Front desk lady was super friendly and approachable.
Stayed 1 night in Jan 2023

2/10 Terrible

Darrieus

2/10 Terrible

Victor

4/10 Poor

Ivan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroaches everywhere. Too cold inside, air conditioner wasn't working properly.
Stayed 1 night in Dec 2022

2/10 Terrible

modesto

Stayed 1 night in Dec 2022

10/10 Excellent

Luis

Liked: Staff & service
Cigarette holes in blankets
Stayed 1 night in Dec 2022

2/10 Terrible

Dil Daz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Abundance of cockroaches in room and bathroom, bathroom door had giant hole in it, coffee station was disgusting as if it hadnt been washed in 8 months of frequent use, staff lady refused to give refund, said expedia had to do it because we booked online, expedia tried to call her 4 times, she would not answer and would sit there listening to it ring, she had her own dog off the leash in the parking lot, we had to sit in the entrance blocking the entrance to ensure we wouldnt hit a dog running in front of the car. While in some places dogs not on a leash is fine and good too, but the PARKING LOT is NOT SAFE TO HAVE YOUR PET OFF THE LEASH ESPECIALLY WHEN THEY WONT COME WHEN YOU CALL THEM, AND THERE ARE CARS DRIVING AROUND YOU AND YOUR PET. The conditions of this hotel could make someone sick or sicker, my fiancee has health conditions that residing in a place that unsanitary is likely to send her to the hospital. I WOULD NOT RECOMMEND THIS PLACE UNLESS YOU ENJOY UNSANITARY CONDITIONS WITH COCKROACHES AND UNPROFESSIONAL STAFF.

2/10 Terrible

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has roaches. And is utterly filthy and disgusting.
Stayed 1 night in Oct 2022

8/10 Good

ISLAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2022

2/10 Terrible

Derik

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Being cheap never again... walked in the room ..and then ran out fast because the bathroom had cockroaches..the blanket has cigarette 🚬 burns the hotel needs shut down
Stayed 1 night in Oct 2022

2/10 Terrible

Samantha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Not in a good way
Oh boy, you get what you paid for ! That’s the saying that comes to mind. Geeze how is this place still standing I have no idea. I need to open my own hotel because it seems like anyone can. The room was horrid, sheets if they was washed then they need new sheet, the mattress was something you would find on the side of the free way. We brought our own cover to lay down with. The bathroom omg, when was the last time that was cleaned, the electrical socket 2 of them worked. I can go on but I digress.
Stayed 1 night in Oct 2022

2/10 Terrible

ODell

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Marwan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Tahj

Stayed 1 night in Jun 2022

4/10 Poor

Takaila

Stayed 1 night in May 2022