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Rating 10 - Excellent. 692 out of 1155 reviews" "
10 - Excellent
692
Rating 8 - Good. 254 out of 1155 reviews" "
8 - Good
254
Rating 6 - Okay. 112 out of 1155 reviews" "
6 - Okay
112
Rating 4 - Poor. 49 out of 1155 reviews" "
4 - Poor
49
Rating 2 - Terrible. 48 out of 1155 reviews" "
2 - Terrible
48
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Clark
29 Apr 2024
Liked: Property conditions & facilities
Excellent surroundings!
Clark
Stayed 1 night in Apr 2024
8/10 Good
Weezy
Travelled with family
14 Apr 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Weezy
Stayed 1 night in Apr 2024
Response from Kyle Jackson on 15 Apr 2024
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.
10/10 Excellent
Jeremy
8 Apr 2024
Good
Jeremy
Stayed 2 nights in Apr 2024
Response from Kyle Jackson on 15 Apr 2024
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.
Thank you for staying at the Chicago Marriott Suites Deerfield. It was an honor to have you as our guest and we hope to have the opportunity again, should your travels bring you back to the Chicagoland area.
Thank you for staying at Chicago Marriott Suites Deerfield. It was an honor to have you as our guest. We hope to have the pleasure again should your travels bring you back to Chicago
10/10 Excellent
Maribel
9 Mar 2024
Liked: Amenities
Its been far the most best experience I’ve ever had in any hotel that I’ve traveled too
Maribel
Stayed 1 night in Mar 2024
Response from Edward M (Front Office Manager) on 13 Mar 2024
Thank you so much for staying with us. We appreciate the great feedback
10/10 Excellent
amin
28 Feb 2024
amin
Stayed 1 night in Feb 2024
Response from Edward M on 1 Mar 2024
Thank you very much, we appreciate your feedback. We always love hearing feedback from our valued guest.
Thank you for staying at Chicago Marriott Suites Deerfield. We were honored to have you as our guest. We hope to have the opportunity again should your travels bring you back to Chicago.
Very hospitable staff, we had dinner several times and excellent food. Very clean. Would definitely recommend.
Maria Teresa
Stayed 3 nights in Feb 2024
Response from Kyle Jackson on 19 Feb 2024
Thank you for your kind words and for being our guest at the Chicago Marriott Suites Deerfield. We hope to have the pleasure again should your travels bring you back to the Chicagoland area.
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest and we hope to have the opportunity again, should your travels bring you back to the area.
10/10 Excellent
Thomas, Middleton
28 Dec 2023
Thomas
Stayed 1 night in Dec 2023
Response from Kyle Jackson on 8 Jan 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest and we hope to have the opportunity again, should your travels bring you back to the area.
We've been staying here for years and love the spacious rooms with a separate area for the kids. However, we needed to contact the front desk for extra linens. The room phone was disabled. I had to either call with my cell or go to the front desk in person. Slightly annoying. Also, it would be nice if they could upgrade the rooms with charging ports instead of simply outlets.
Aviva
Stayed 1 night in Dec 2023
Response from Kyle Jackson on 8 Jan 2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. Your candid feedback is appreciated as it is necessary to learn how to better serve our guests. We are working on the issues you pointed out and hope you will enjoy our improvements on your next visit.
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.
Thank you for your kind words. We were honored to have you as our guest and hope to have the opportunity again should your travels bring you back to the Chicagoland area.
Fantastic hotel! Quiet, great staff, in hotel restaurant and bar are top notch! Our suite was spacious, clean, well appointed, and very comfortable. Will be staying here again.
Scott David
Response from Kyle Jackson on 28 Nov 2023
We are honored that you were our guest and are happy to learn that you will return. We wish you all the best in your travels.
Outside of some minor paint repair in my shower… it was excellent!! I’d definitely stay again. They definitely upheld the Marriott standard… but Ms. Shanae was exception and was the bright spot in my stay.
Shavonna
Stayed 1 night in Nov 2023
Response from Kyle Jackson on 28 Nov 2023
Thank you for your kind words. Shanae was happy to have been of service. We are addressing the paint issue you had in your room to make sure that was an isolated incident. We hope to have you as our guest again should your travels bring you back to Deerfield.
Disappointed because my deposit for the room and extra charge was not refunded to my credit card. It has been over a week now since my stay. No rerurn calls either with any updates on this. Terrible business practices.
Don
Stayed 2 nights in Nov 2023
Response from Kyle Jackson on 28 Nov 2023
Our mission is to always provide our guest with prompt, transparent, and quality service. We apologize for failing to accomplish this during your stay. While we can't undo it, we are committed to correcting it and are reaching out directly to do so.
We are pleased to learn that you stay was enjoyable. We hope to have the honor of having you as our guest again should your travels bring you back to Deerfield.
Thank you for taking a moment to share your recent stay with us. We appreciate your feedback and certainly hope you give us another try in the future. All the best
10/10 Excellent
christeen
12 Nov 2023
christeen
Stayed 1 night in Nov 2023
Response from Shanae on 14 Nov 2023
Thank you so much for providing us with feedback on our property.
My 4night stay was amazing. My suite was everything I needed. The restaurant and bar were super convenient as well. I did have issues with the shower not draining and puddling gross water and asked the front desk to have maintenance take a look. I don’t know if they did or not bc the problem still persisted. However the stay was great, staff were great as well/ just had to turn the shower off while showering so the water didn’t puddle haha
Gisette
Response from Shanae on 12 Nov 2023
Thank you so much for your feedback. I will reach out to maintenance to let them know about this issue; I am happy to hear that everything else with your trip went well. We hope to welcome you back soon!
First, thank you for taking a moment to review your experience. This review means everything to us and thrilled you loved your experience. I certainly hope to welcome you back again soon.
Thank you so much for your feedback. I will let the front desk team know. We are very pleased that we were able to make a positive impact on your stay.
Thank you for the positive feedback on your recent stay. We hope to have the honor of having you as our guest again should your travels bring you back to the Chicagoland area.
Property overall is nice. But I got charged twice… once by Expedia and once by the Hotel itself. Now I’m trying to get my money back from the hotel.
Joel
Stayed 1 night in Oct 2023
Response from Shanae on 12 Nov 2023
Thank you so much for your feedback. I am so sorry to hear that you experienced this. I have shared this with the front desk team, and we will be looking into this matter.
Thank you for the positive feedback on your recent stay. We hope to have the honor of having you as our guest again should your travels bring you back to the Chicagoland area.
6/10 Okay
Tennille
Travelled with partner
23 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel in particular is me and my wife favorite place to our staycation. We haven't been here in a quite a while.. Our room wasn't up to standard a torn blanket, broken doors stained chairs, etc.
Tennille
Response from Shanae on 14 Nov 2023
Thank you for taking a moment to share your recent stay with us. We appreciate your feedback and certainly hope you give us another try in the future. All the best
The hotel is older but the rooms are very clean and quiet. Staff is very nice.
Phillip
Stayed 1 night in Oct 2023
Response from Kyle Jackson on 28 Nov 2023
Thank you for your feedback. We appreciate having the honor to have you as our guest. We hope you will consider us should your travels bring you back to the Chicagoland area.
Thank you for your positive feedback. We were honored to have you as our guest and hope you will consider us again should your travels bring you back to the Chicagoland area.
10/10 Excellent
Renae
22 Oct 2023
Renae
Stayed 1 night in Oct 2023
Response from Shanae on 12 Nov 2023
Thank you so much for your positive feedback. We really appreciate this and hope to welcome you back for your next trip to Chicago.
Thank you for your positive feedback. We appreciate have you as our guest and hope to have the opportunity again should your travels bring you back to the Chicagoland area.
Thank you for your positive feedback. We are honored that you were our guest and hope to have the opportunity again should your travels bring you back to the Chicagoland area.