We're truly sorry to hear that your experience at our establishment fell short of your expectations. Providing a clean and comfortable environment for our guests is of utmost importance to us, and it's disheartening to learn that we didn't meet that standard during your stay.Please accept our sincerest apologies for any inconvenience caused by the cleanliness and odor issues you encountered, as well as the discomfort with the bedding and mattress. We understand how crucial a good night's sleep is for our guests, and we regret that we were unable to provide you with the comfort you deserved.Your feedback is invaluable to us, and we will address these concerns with our housekeeping and maintenance teams to ensure that they are promptly resolved. We are committed to improving and maintaining the quality of our accommodations for all our guests.While we understand your reluctance to recommend us based on your recent experience, we hope you'll consider giving us another chance to exceed your expectations in the future. If you'd like to discuss your concerns further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay.

We apologize for falling short of your expectations. Your feedback is valuable to us, and we will use it to improve our services. If there's anything specific you'd like to share, please don't hesitate to reach out.

We apologize for falling short of your expectations. Your feedback is valuable to us, and we will use it to improve our services. If there's anything specific you'd like to share, please don't hesitate to reach out.

We're deeply sorry to hear about your disappointing experience. Your feedback is crucial for us to address these issues promptly and ensure a better stay for future guests. We apologize for any inconvenience caused by the lack of the advertised airport shuttle service and the cleanliness of the room. Your comments about the staff's behavior and the condition of our reception area are also concerning and will be addressed with our team. We appreciate you bringing these matters to our attention and hope to have the opportunity to regain your trust in the future. If there's anything else you'd like to discuss, please feel free to contact us directly.

We're deeply sorry to hear about your disappointing experience. Your feedback is crucial for us to address these issues promptly and ensure a better stay for future guests. We apologize for any inconvenience caused by the lack of the advertised airport shuttle service and the cleanliness of the room. Your comments about the staff's behavior and the condition of our reception area are also concerning and will be addressed with our team. We appreciate you bringing these matters to our attention and hope to have the opportunity to regain your trust in the future. If there's anything else you'd like to discuss, please feel free to contact us directly.

Thank you, Our team truly appreciates the wonderful review. We are so pleased to hear the stay was enjoyable. We look forward to welcoming you back soon.

Thank you for your review! It was our pleasure having you as our guest. Making you happy, Makes us happy

Thank you for the great rating. I’m glad you enjoyed your visit with us and we hope you will come back to see us in the future.

Thank you for taking the time to share your experience with us, I am glad you enjoyed your stay, and we look forward to seeing you next time

Thank you, We appreciate you staying with us and we hope to see you again really soon!

Thank you for taking the time to share your experience with us, I am glad you enjoyed your stay, and we look forward to seeing you next time

Hi, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. I hope you give us a chance to earn your trust again and show you, how we used your overall comments to improve.

Thank you Sergio For 5-Start Review, Looking forward to see you again soon!