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Hotel Elena

3.0 star property
Comfortable hotel with free breakfast and 24-hour front desk

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July 2024

Photo gallery for Hotel Elena

Reception
Courtyard
Front of property
Economy Double or Twin Room | Desk, free cots/infant beds
Reception
Reviews
5.6

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • BarBarBar
  • Pet-friendlyPet-friendlyPet-friendly
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
viale Guido Baccelli 194, Chianciano Terme, Provincia di Siena, 53042
  • Popular LocationTerme di Chianciano10 min walk
  • Popular LocationPiscine Termali Theia19 min walk
  • Popular LocationTerme di Montepulciano Spa6 min drive
  • AirportFlorence (FLR-Peretola)93 min drive
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Room options

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | Desk, free cots/infant beds

Economy Double or Twin Room

Highlights

Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
Bidet
In-room massage
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, free cots/infant beds

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
Bidet
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, free cots/infant beds

Comfort Triple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
Bidet
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Single Room

Desk, free cots/infant beds

Single Room

Highlights

Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
Bidet
In-room massage
  • 118 sq ft
  • Sleeps 1
  • 1 Single Bed
Front of property – evening/night
Hotel Reali
Parking included
Free WiFi
Restaurant
Air conditioning
10.0 out of 10, Exceptional, (2)
Hotel Reali

About the area

Chianciano Terme

Hotel Elena is located in Chianciano Terme. Terme di Chianciano and Piscine Termali Theia are worth checking out if an activity is on the agenda, while those looking for area attractions can visit La Foce and Centro Servizi Turistici Citta della Pieve. RI Crea RE and Pasticceria Il Campanile are also worth visiting.
Visit our Chianciano Terme travel guideOpens in a new window

What's nearby

  • Terme di Chianciano - 10 min walk
  • Piscine Termali Theia - 19 min walk
  • Terme di Montepulciano Spa - 6 min drive
  • La Foce - 8 min drive
  • Piazza Grande - 11 min drive

Getting around

  • Chiusi Chianciano Terme Station - 16 min drive

Restaurants

  • ‪Bar Le Fonti - ‬14 min walk
  • ‪Albergo Leonardo - ‬1 min walk
  • ‪Pasticceria Marabissi - ‬2 min walk
  • ‪Ristorante Nanda - ‬3 min drive
  • ‪Villa Dionori - ‬2 min walk

About this property

Hotel Elena

Property highlights
At Hotel Elena, you can look forward to a free breakfast buffet, a bar and a restaurant. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A lift, a 24-hour front desk and luggage storage
  • Coffee/tea in reception, smoke-free property and concierge services
Room features
All guest rooms at Hotel Elena offer comforts, such as dressing gowns.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Free infant beds, daily housekeeping and desks

Languages

Arabic, English, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Elena Chianciano Terme
Elena Chianciano Terme
Hotel Elena Hotel
Hotel Elena Chianciano Terme
Hotel Elena Hotel Chianciano Terme

Frequently asked questions

Is Hotel Elena pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Elena?

Self-parking is free at this property.

What time is check-in at Hotel Elena?

Check-in start time: 11:30 AM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Elena?

Checkout is at 10 AM.

Where is Hotel Elena located?

Situated in Chianciano Terme, this hotel is within a 15-minute walk of Val di Chiana, Terme di Chianciano and Piazza Italia. Piscine Termali Theia and Chianciano Art Museum are also within 2 miles (3 km).

Reviews

5.6
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 3 out of 8 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement fermé à notre arrivée. Une personne nous a accompagné dans un autre hôtel où l'hygiène était déplorable. Pas d'eau chaude
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Logicamente in base al prezzo bisogna accontentarsi ma 3 piano con ascensore fuori servizio , aria condizionata a pagamento , rubinetterie arrugginite e sostegno doccia rotta non mi sembrano il massimo . Un po’ di cura e manutenzione aiuterebbero a rendere ottimale la struttura. In aggiunta massimo stupore al nostro arrivo come se non ci aspettassero .
Stayed 1 night in Aug 2019

10/10 Excellent

Paco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel conveniente
Rapporto qualità prezzo ottimo. Le camere sono basiche,ma pulite e il letto è comodo. Bagno spazioso.La colazione è molto varia e abbondante e lo staff cordiale e disponibile
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene!!
Personale gentile,camere un po’ “old style” ma nel complesso essenziali e accoglienti.sicuramente un buon rapporto qualità prezzo
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
P E S S I M O
Siamo arrivati e,nn trovando nessuno,abbiamo atteso oltre 1 ora nella hall ke qualcuno si presentasse x poter fare il check-in (hotel vuoto e al buio)!Quando finalmente è arrivato il titolare,massaggiandosi la pancia cn la mano sotto la camicia (cm Verdone nei panni dell'emigrato calabrese),ha attaccato un "pippone" sul prezzo da noi pagato (troppo basso x la pensione completa) e sulle commissioni da lui dovute a questo sito.Ci ha poi detto ke si era confuso e,"pensando" che avessimo acquistato la 1/2 pensione,si è scusato x nn averci fatto preparare il pranzo.Comunque,prima di indirizzarci presso un ristorante,ci ha fatto vedere la camera:una stamberga!!!A parte il fatto ke le camere "superior" sn situate al 3° piano ma l'ascensore si ferma al 2°,il titolare ha aperto,cn una chiave in ferro lunga,stile anni 50/60,una semplice porta bianca cn maniglia in plastica rossa,proprio cm quelle delle camerette dei bambini.La stanza era piccolissima,(altro ke 17 mq!!!),arredamento minimal e vecchio,bagno piccolo cn un box doccia cn un'apertura di circa 30cm.Nell'intento di avere un bagno più comodo,il proprietario della struttura ci ha aperto altre stanze,tutte ancora da rifare,alcune delle quali avevano ancora le docce cn scarico a pavimento.Ma scherziamo?!?!Una camera "superior" senza piatto doccia???Siamo scappati subito ed abbiamo richiesto il rimborso,difficile da ottenere xkè il Sig. Stefano nn risponde mai alle telefonate.Altro ke 3 stelle:l'Hotel Elena nn arriva nemmeno a 2!
Stayed 4 nights in Sep 2018

4/10 Poor

Leonardo

Disliked: Staff & service, property conditions & facilities, room comfort
Una notte a Chianciano Terme
Che dire, è un albergo che vale solo i 40 Euro per notte su camera doppia... Dunque da prenotare solo se in cerca di risparmiare, altrimenti sconsigliato.
Stayed 1 night in Aug 2018