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Reviews of Home2 Suites by Hilton Champaign/Urbana

3 out of 5
Home2 Suites by Hilton Champaign/Urbana
2013 South Neil Street, Champaign, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 380 out of 600 reviews" "
Rating 8 - Good. 133 out of 600 reviews" "
Rating 6 - Okay. 51 out of 600 reviews" "
Rating 4 - Poor. 23 out of 600 reviews" "
Rating 2 - Terrible. 13 out of 600 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

liaqat

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place to stay, room was large with ample space for 4 adults.
Stayed 2 nights in May 2024

8/10 Good

Christine

Liked: Staff & service, amenities, property conditions & facilities
The glasses in the room had fingerprints and lip marks on them. The air/fan by the bed was loud whenever it turned on. Staff was very nice and friendly.
Stayed 1 night in May 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

kuimeuy

Travelled with family
Liked: Cleanliness, staff & service
This place doesn’t have hair conditioner or body lotion.
Stayed 1 night in Apr 2024

10/10 Excellent

Ameer

Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walk to ice cream
Stayed 2 nights in Mar 2024

4/10 Poor

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was clean and the staff was friendly. Unfortunately, the beds in my room were extremely uncomfortable. We only had a few channels on the television. Overall, i was not satisfied with my stay and probably would not go back.
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 1 night in Mar 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Hye Seung

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible.....worst.....breakfast....
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to campus with lots of dining options within a short walk. Grocery store is next door.
Stayed 1 night in Feb 2024

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I’d stay somewhere else
Hotel had really friendly staff, but beds and pillows were so uncomfortable!!! Also. You put a great blind to block the light from outside, but the switches were all lit up when you turn all the lights off, so kind of goes against the logic of a dark room. Also. The bed linens were so cheap and didn’t even fit the beds. Two people in the bed, it was terrible. Couldn’t even stay comfortable. Shower (room 204)…please fix the shower head. It was totally out and exposed piping. Just saying.
Stayed 1 night in Feb 2024

6/10 Okay

Gregory

Business traveller
The facility shows some age, only one elevator. No water in the exercise room, no washcloths
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the long stay category
This hotel is very well set up for long term guests! Has a warm and inviting indoor pool. The public space is well furnished and comfortably spread out. Great grocery market with an outstanding deli and salad bar short walking distance.
Stayed 1 night in Feb 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend stay.
Great family friendly hotel. We were there for 2 nights for a volleyball tournament. It was in a safe area and close to the University of Illinois.
Stayed 2 nights in Feb 2024

4/10 Poor

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Everything is clean and the staff is friendly. The bed is a bit hard and the pillows are too soft. It was a really uncomfortable night of sleep.
Stayed 1 night in Feb 2024

8/10 Good

Terry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Staff was courteous and friendly. Too much noise from partying college students.
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Stayed 1 night in Feb 2024

10/10 Excellent

Martha, Elk Grove Village

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable bed, nice staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Juan

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Canella

Disliked: Cleanliness
Could have been better
The place was not cleaned properly. There were fishes in dish washer. Former occupants left clothing items in room. During my stay I asked for service and they hadn’t vacuumed. They just brought towels and more toilet paper.
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael, Binghamton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

John

Travelled with partner
Disliked: Staff & service
After a long drive through blizzard conditions, slush, then rain before reaching the hotel at 10pm; the desk clerk asks for my credit card to over potential damages! Damages! I just wanted to relax! Breakfast selection better at a gas station. Silverware dirty, I optioned for plastic. Furnishing stylist however poor quality. Not what I expect from a property with Hilton in its name.
Stayed 1 night in Jan 2024

8/10 Good

Ebony

Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Room was excellent. Clean. Great breakfast. Very reasonable price for what you get at Home2.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room and facilities. Very friendly and helpful staff. Thanks!
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Gayla

Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Lisa

Disliked: Staff & service, room comfort
Disappointed in checkin service
Check in was a nightmare. New employee could not find Hotels.com reservation. Told us we were at wrong address. We were not. Had to call Hotels.com to get special confirmation number. Gave us key card that didn’t work. Second time, gave us key to room that had people in it! Took over 30 minutes! Probably need to provide better training to night staff. Beds were ok, but not super comfy. The breakfast was okay.
Stayed 1 night in Dec 2023

10/10 Excellent

Valeriya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Curtis

Stayed 1 night in Dec 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a delay in getting bedding for the pull out bed from the couch. The front desk staff person was very friendly but seemed to have a lot of responsibilities yonptioriyize.
Stayed 1 night in Dec 2023

2/10 Terrible

Cedric D

Disliked: Cleanliness, amenities, property conditions & facilities
I arrived only to find out there was no room available despite me having a confirmation. I had to scramble to find a room late at night.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin, Silver Spring

Stayed 5 nights in Nov 2023

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overall
Nice place overall. Stained carpets in the hallway. The sleep away sofa bedding was dirty and stained. Had to share the queen with my kid.
Stayed 1 night in Nov 2023

10/10 Excellent

Yadi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, environment and rooms were very friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient front desk staff - did not catch her name but she was great. Room was comfy and clean. Nice stay.
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was awful compared to other properties, almost inedible.. watery oatmeal, rock hard breakfast sandwich, watered down OJ, bitter coffee
Stayed 1 night in Oct 2023

8/10 Good

John, Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was out of order. Waffles were not available at breakfast. We were traveling with a child.
Stayed 1 night in Oct 2023

10/10 Excellent

Jacob

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023

10/10 Excellent

Erik

Stayed 1 night in Aug 2023

10/10 Excellent

JONATHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Alyssa, Joliet

Disliked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

Rosemary

Travelled with partner
Disliked: Property conditions & facilities
The room was generally fine but the so-called clean dishes left in the dishwasher were still dirty on arrival. There were a couple of areas of mildew/mold in the shower. The light in the bathroom was not working properly. Staff was a mixed bag. One desk clerk was friendly and efficient; another disappeared during prime check-out time. Housekeepers and those staffing breakfast buffet were friendly and helpful.
Stayed 3 nights in Aug 2023

10/10 Excellent

Tania

Stayed 1 night in Jul 2023