Traditional Quadruple Room, Multiple Beds (3 Doubles and 2 Twin Beds) | Private kitchen | Fridge, microwave

Reviews of Bel Aire Motel

2 out of 5
Bel Aire Motel
312 E King Ave, Chamberlain, SD

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 82 reviews" "
Rating 8 - Good. 26 out of 82 reviews" "
Rating 6 - Okay. 7 out of 82 reviews" "
Rating 4 - Poor. 8 out of 82 reviews" "
Rating 2 - Terrible. 13 out of 82 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Diane

Disliked: Cleanliness, property conditions & facilities
I was sick I need to cancel the reservation and could not get through to anybody I’m very upset
Stayed 1 night in Aug 2022

8/10 Good

Timothy

Stayed 1 night in Aug 2022

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Ronna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic and Comfortable
I really enjoyed the size of the room and the separation of the beds into two enclaves. It was almost like having separate rooms. I also enjoyed the woodwork in the room.
Stayed 1 night in Aug 2022

2/10 Terrible

Stuart

Liked: Staff & service
Disliked: Cleanliness
NON WORKING DEAD BOLT AND CHAIN STAINED BEDSHEET FLIES NO BEDSIDE LAMP DIRTY FLOOR
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Newly remodeled rooms are very nice.
Stayed 1 night in Aug 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richard was very accommodating and gave us an upgraded room with a river view. No ice maker on site but when we asked, Richard gave us a full bag of ice. Grocery store less than one minute away by car. Ask for a remodeled room
Stayed 1 night in Jul 2022
Response from Owner on 3 Aug 2022
Thanks for the review!

4/10 Poor

Colleen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Easy to find however,walking up to the door we noticed what poor condition it was you could see outside through the bottom edge of door, curtain was hanging off the rod I had to fix it. Bathroom was very clean and in good shape. When pulling back the comforter the sheets had some stains on them and the sides of mattress were stained ?( not something you want to see) and the knock on our door at 8:30 was not appreciated.
Stayed 1 night in Aug 2022
Response from Owner on 3 Aug 2022
Thanks for the response. it would be nice to know what room you were in.....We have remodeled many rooms, but still have a few needing updating, but as you reported the rooms are clean and the staff is friendly.

10/10 Excellent

Natalie

Stayed 1 night in Jul 2022
Response from Owner on 3 Aug 2022
Thanks!

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean and very nicely decorated. Very nice staff and owner.
Stayed 1 night in Jul 2022
Response from Owner on 3 Aug 2022
Thanks for the review. Glad you thought enough of the place to help us out!!

6/10 Okay

Donald

Stayed 1 night in Jul 2022

6/10 Okay

Don, Salem

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Carol

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room was remodeled with American Indian decor which was very nice. The room was very clean. There were no towel bars or chairs in the room.
Stayed 1 night in Jul 2022
Response from Owner on 3 Aug 2022
We have some "neat" rooms. Trying to make some unique furniture, so chairs are in most rooms except a few.

4/10 Poor

Nadine, North St. Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Didn’t have the rooms I paid for (3 bed suites) Ended up putting teenagers in a separate room. Scary. Bathroom door didn’t shut. Room near road was noisy and window shade in door didn’t completely shut. People in parking lot threatened my teenage son. Manager pounded on my door at midnight threatening to call police thinking I was harboring someone. Thankfully kids slept through that. Not even an apology for having the wrong room. Definitely not worth the price!! Next time I would keep driving if that was all that was available.
Stayed 1 night in Jul 2022
Response from Owner on 15 Jul 2022
We apoligize for your bad experience. The manager was obviously trying to keep the grounds safe and unfortunately your room was mistaken for one he thought might have been ignoring our policies. Feel free to ask for your best room next time, for the same discounted price.

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who helped me to check-in was extremely nice! We checked in super late (around 2AM) and he didn’t hesitate to offer to help me carry my luggage from the car. The rooms were much more updated on the inside than I would have thought. We had reserved a room with two queen beds, but ended up with two queen beds and a twin. It was a great layout!
Stayed 1 night in Jun 2022
Response from Owner on 3 Aug 2022
We try to give upgrades when possible... Thanks for the very kind words!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

William

Liked: Staff & service
Stayed 1 night in Jun 2022

2/10 Terrible

Dawn

Stayed 1 night in Jun 2022

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Martina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The smell of the room when we arrived was absolutely horrendous, almost had to turn around and leave. Would definitely not recommend this place.
Stayed 1 night in Jun 2022

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is no frills but quaint. Bathroom was clean. Room had a unique wood wall that was nicely done. The only problem was they used something to clean the floors that left a residue on our feet. If affordable is a priority this was the best price in town. Would stay here again.
Stayed 1 night in May 2022

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently updates and very clean. Easy walk to food and entertainment.
Stayed 2 nights in May 2022

10/10 Excellent

BONNIE, Broomfield

Liked: Staff & service, property conditions & facilities
The motel is older but the room in which I stayed was very clean, had been updated and had a microwave and mini-fridge, which were appreciated. Cable TV and free WiFi are available. I understand the owners are in the process of updating the facility. For my room, I would only suggest adding a reading lamp in the back bedroom. In this day of increasing costs everywhere, their rates are so reasonable and for my money, I had a great stay.
Stayed 2 nights in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Nice and helpful proprietors. Everything I expected expect the room heater did not work very well. Other than the heat, everything else was great.
Stayed 1 night in May 2022

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We used a 3 bed room. Room was clean, but we could strongly smell the owners cigarette smoke though the walls and Owner did laundry when we were trying to sleep and it was very loud above our bed.
Stayed 1 night in May 2022

10/10 Excellent

Michael, Spokane

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Clean, comfortable room. Staff was friendly and helpful. Older property but well maintained. Quiet location and got a restful night's sleep.
Stayed 1 night in Apr 2022

8/10 Good

Nabeel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Chelsea

Stayed 1 night in Jan 2022
Response from Owner on 24 Jan 2022
Thanks for your review!

6/10 Okay

Jennifer

The room was smaller than my bedroom back home...
Stayed 1 night in Nov 2021
Response from Owner on 19 Nov 2021
Thanks for your review!. We could have put you in a 3 bedroom suite had one been available. Mention this next time and we will be happy to impress you on your next stay!

10/10 Excellent

Lance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rich was very accommodating
Stayed 3 nights in Nov 2021
Response from Rich on 16 Nov 2021
thanks Lance. we're always happy to hear from happy guests and we appreciate your business.

2/10 Terrible

Nancy

Travelled with partner
We were getting in late and had spoken to the manager about our late arrival. We got there and they did not answer the door bell or 2 cell phone calls. I reached the second manager and accidentally woke him up. He was not on site so told me I needed to reach the one not answering the phone. They refunded my money today but we ended up sleeping in the car, without a blanket, at a rest stop. Mistakes happen, but an apology would have been nice.
Stayed 1 night in Oct 2021
Response from Owner on 19 Nov 2021
Sorry for your experience. This weekend had been booked full since May, so we were having problems with the Online Travel Agency. The manager on duty had filled all rooms and wasn't so attentive to the call.

2/10 Terrible

John

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

4/10 Poor

Nick

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The property and room themselves were not the worst I’ve ever experienced, although they were not great. The issue was that we booked a king suite room with king bed, fireplace and kitchenette and were told upon arrival that there were no more king suite rooms. Our room did not have king bed, fireplace or kitchenette. We paid almost $100 for a room that should have cost $50.
Stayed 1 night in Oct 2021
Response from Manager on 12 Oct 2021
Nick. im sorry you didnt have a good experience while staying with us. i see theres a misunderstanding here and id like to clear this up with you. the room you booked online was a 'traditional king' room of which we have 2 of and were both occupied days before your arrival. i apologized for that and put you in a room with 2 queen beds and you were fine with that. the issuse is we do not have any "king suite(s)" we have 1 suite with 3 queen beds, kitchenette, fireplace, etc. that room rents at 187.99 per night. the traditional king room goes from 79 to95 dollars per night depending on what day and how the resevation was made. we do appreciate your business and feedback and again sorry for the confusion. we'd like to change your experience with us sometime. stay with us again sometime and i personally guarantee you a memorable experience. contact us directly ask for Richard and give us first name, date of orriginal reservation 10/8/21 and visit us again. thanks -richard

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities, room comfort
Not the worst place we have ever stayed
The bathroom was clean, the shower worked well. The bed was okay.we couldn’t get the TV to work. The mini fridge was unplugged and we would have had to move furniture to plug it in. This place seemed to be popular with the large road crew that was working on a huge project in town so some other places weren’t available. The overall condition was pretty worn down looking
Stayed 1 night in Sep 2021
Response from Owner on 29 Sept 2021
Thanks for your feedback! I am not sure which room you were in, or what your consider worn down, so more info will help. We are 1/3 of the way updating rooms, so by spring time, we will have a more updated "feel"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Owner on 29 Sept 2021
Thanks for the review!

4/10 Poor

Andrea

Liked: Cleanliness, staff & service, room comfort
NO SLEEP
When we arrived my husbamd was meet with a sign on the door to call for check in and quite the "character " outside. The man at check in was nice. We stayed in room #18 it was very small but remodeled and clean. After that all downhill!! People are living here we were awakened multiple times all night with slamming doors,knocking on doors,music and loud conversations across the parking area. I couldn't take anymore we left at 4am. DEFINITELY not worth what we paid!
Stayed 1 night in Sep 2021
Response from Owner on 29 Sept 2021
Sorry your stay wasn't pleasant! I'm glad you saw what an updated room can look like, but sorry you had to deal with a few of the displaced people we have volunteered to accommodate,

8/10 Good

genia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Owner on 29 Sept 2021
YOur feedback really helps!

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2021
Response from Owner on 29 Sept 2021
Thanks for the feedback!

10/10 Excellent

Jimmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean. Recently nicely remolded. Would stay again.
Stayed 1 night in Aug 2021
Response from Owner on 29 Sept 2021
Thanks for your sincere review!!

2/10 Terrible

Jim

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
While there are reports of property renovations underway, the room I got was circa 1960. It was not clean nor did it smell clean. This was at best a $50/night room. At 5am people were drinking, smoking and talking on chairs outside my room. I tried to give a non-name brand property a chance but it won’t happen again.
Stayed 1 night in Aug 2021
Response from Owner on 29 Sept 2021
We are sorry your stay wasn't pleasant. WE are slowly making our way around the motel updating rooms. For the most part most peoples stays are pleasant. If you come again, we will give you our nicest updated room for free. Thanks for your feedback!

6/10 Okay

Verified traveller

Travelled with group
Room was big but smelled musty.
Stayed 1 night in Aug 2021
Response from Owner on 25 Aug 2021
Thanks for your review.....just wondering what room you were in? OUr new big room has a woodsy smell from the reclaimed accent wall.......

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly… room is brand new and was comfortable…
Stayed 1 night in Aug 2021
Response from Owner on 27 Aug 2021
Thanks for the great review. We are striving to update all rooms enroute to a Botique Motel!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Expedia had the incorrect amount of beds listed. The owner was very accommodating and brought in another bed for us. The room was recently remodeled by the owner himself. It was spacious and gorgeous. A diamond in the rough
Stayed 1 night in Aug 2021
Response from owner on 19 Aug 2021
Thanks for the awesome review and kind words. We are working every day to remodel more rooms. We love the fact that memories are being made in an old motel!

4/10 Poor

Rod

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The elderly motel shows effort at modernization. However, two double beds separated by the bathroom were just weird. Lighting was dim and inadequate. Worst of all was the strong odor of mold and mildew emanating from the bathroom wall a foot from my face. I wore a mask all night. It also helped repel the carnivorous flies which saw me as their legitimate prey. No ice machine.
Stayed 1 night in Aug 2021
Response from Owner on 10 Aug 2021
Ice is available upon request.....Some people love the beds on different sides of the bathroom for privacy. In the future we will have the rooms better described online so people can pick which type of room they like. The smell was no doubt the A/C units which we will of course clean soon.

10/10 Excellent

taraka

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but nice. The bed was fairly small for 2 people and the sound proofing is poor, you can here you neighbors clearly
Stayed 1 night in Jul 2021
Response from Owner on 3 Aug 2021
Thanks for the feedback.....wondering what room you were in where you could hear the neighbors?..

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the bathroom was small, there was a mix-up with our reservation, so they upgraded us to a suite that included a kitchenette and fireplace for no extra charge.
Stayed 1 night in Jul 2021
Response from Owner on 28 Jul 2021
We can't make the bathrooms any bigger, but I'm glad we made your stay better! Thanks for the great reveiw!

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Owner on 28 Jul 2021
Thanks for your review!