Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
82% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travellerfrom SEATTLE WASHINGTON

Love story

Posted 01-Feb-2015
My beautiful girl and I had our first week away together at the Pacific Cebu. We will always remember the time together there. Thanks to the staff for their friendly greets and genuinely happy outlook that contributed to our pleasant stay. We had a Wonderful time thank you all.
3 out of 5
by A verified travellerfrom Seattle, WA

Feel like a captive

Posted 26-Jan-2015
Pros: Cleaniness and service.
Cons: Cost of services. Crazy expensive for the Philippines.
Location: Decent shopping center is nearby but its an expensive trip getting there.
About the only thing reasonably priced at this hotel is the room cost and everthing has a charge. If you try to leave the resort find more reasonly price things to do transportation costs are also expensive and add up. You almost feel like a captive there! However to be fair I suspect this is the case with all the "resort" style hotels on Mactan.
3 out of 5
by A verified traveller

Nice hotel, bad location

Posted 24-Jan-2015
The resort was nice, but no beach and you cannot swim in water because it is so shallow. Swimming pool is below average. I heard that old management was better than the new one. room was nice. it is located far away from everything, I didn't like the location at all.
2 out of 5
by A verified travellerfrom Costa Rica

The restaurant is not good at all

Posted 22-Jan-2015
the service is ok, facilities ok, they advertise being 3 miles from the airport but is actually a 25 min taxi ride, the hotel is so far from everything that a taxi will charge you 100 pesos just to come and pick you up plus the meter. I was there with my brother we are on our late 20's we wanted to rest from the crowd of cebu so it worked out for us (from the relaxing point of view) the restaurant is the biggest down side and overpriced if we compare with really good steak houses or other restaurant in the city. .. the "beach" is actually like a mangroove, I don't even know if people can swim there... I guess the hotel is good for couples or families with little children but if you r looking for options and restaurants or something closer to the airport this is not your best choice
4 out of 5
for Everyone
by A verified traveller

Room we got is too cramp.

Posted 19-Jan-2015
Nice location. Beach too shallow and far. Need to get through the pier to have a swim.
3 out of 5
for Everyone
by A verified traveller


Posted 09-Jan-2015
部屋に蚊がいたのかつらかった。七カ所も刺されてしまった。 あとは、シャワーがお湯になるまで、10分かかった。
2 out of 5
by A verified travellerfrom 東京


Posted 06-Jan-2015
Pros: ホテルのスタッフの感じがよかった。特に日本人スタッフはさすがに素早い対応をしてくれました。
Cons: ホテルの関係者の方々がホテルを私物化していた様子を目の当たりにしてしまい、気分を害した。 そういうことは、宿泊客の前ですることではないと思った。その点がとても残念だった。
4 out of 5
for Everyone
by A verified travellerfrom Canada/Malaysia

Very good value, but far from everything

Posted 26-Dec-2014
Pros: Beautiful grounds - wonderful pier, pools and even loved their little gym which has 24 hour access!
Cons: Better transportation - as there is NOTHING nearby. Difficult to request and wait for taxis. Menu needs more items.
Location: Nice, quiet place to relax. Cebu/Mactan are very busy, so this hotel is a wonderful escape!
We really appreciated the facilities and staff. However, we felt a bit trapped/isolated with no place to walk to as an alternative to shops and restaurants. A local friend also said it's dangerous to walk outside the resort at night. The Clown Fish room we had was very clean, but a little too bright and hard to relax well. But for the price and the well kept pools, grounds around the resort - it is still great value for money! We wished there were better transpo options. We were usually forced with a long wait and no other option than the hotel taxi which costs 3x more than a regular taxi. But what other option when you are so isolated? We went to an event at Shangrila and even they could call a basic local taxi for us. Once you are out and about, however, it's easy to get a trishaw or taxi back or around the island. Overall great stay, wonderful place!
5 out of 5
for Couples
by A verified travellerfrom PH

조용한 곳을 원하는 분들 추천합니다!

Posted 19-Dec-2014
Pros: 바로 앞 바닷가가 있어서 좋아요.
Cons: 콜택시 부르는데 너무 오래걸려요
Location: 즐길 수 있는 리조트라기 보다는 쉴 수있는 리조트예요!
차분한 느낌의 리조트예요. 직원들도 친절하고 올해 여름에 리뉴얼해서 시설도 깔끔합니다. 세부시티에서 하루, 여기서 하루 묵었는데 여기서 이틀 지낼껄 후회했어요.
4 out of 5
for Families
by Jimsonfrom Cebu Philippines

Good beach view

Posted 23-Nov-2014 on Hotels.com
i booked for family and let them enjoy the place, view is great, the place is not so big, so good for my guest bec they are senior citizens,accessibility of amenities is good