Desk, WiFi, bed sheets

Reviews of Coastal Valley Inn

2 out of 5
Coastal Valley Inn
10341 Merritt Street, Castroville, CA

Reviews

6.8
Rating 10 - Excellent. 60 out of 205 reviews" "
Rating 8 - Good. 48 out of 205 reviews" "
Rating 6 - Okay. 41 out of 205 reviews" "
Rating 4 - Poor. 26 out of 205 reviews" "
Rating 2 - Terrible. 30 out of 205 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Business traveller
Liked: Staff & service
Disliked: Amenities
A category below Motel 6. I was placed in possibly the worst room in the hotel, in the bowels of the the hotel, there was no light for me to see where the key should go. then I realized that since the room was right on the street, I would never get a good nights sleep. Then the TV remote didn't work..I took it to the front desk and waited 10 minutes for the receptionist to get a battery.(it was missing one battery)..I could hear her on the phone speaking with someone and had to yell for her to call back the party so I could get back to my room. Finally she came out with a bag of batteries. Went back to the room, inserted the battery...still didn't work, then discovered that that spring on the female part was broken, so no contact was possible. She told me that even the back buttons on the TV might not work as the TV brand was very cheap quality.(I'd never heard of the brand) So back to reception (she was very sweet)...I asked for and got another room upstairs...still could hear cars on highway 1, but better than the first room. No hair dryer, no rubber bath mat for a very slippery bathtub, no in-room coffee maker, and no lobby coffee. No amenities...no shampoo, etc. and scratchy sandpaper towels. Bed was OK, room was clean, and TV worked in this room For a $150/night hotel, I'll give this a 2 star rating, well below Motel 6
Stayed 1 night in May 2024

8/10 Good

Victoria, Redwood City

Stayed 1 night in Mar 2024

4/10 Poor

Stephanie, Orlando

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had uninvited guests there were rats in the walls we could hear scratching we told them and they switched us rooms but still not a good experience
Stayed 1 night in Mar 2024
Response from peter on 18 Mar 2024
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

6/10 Okay

Vincent, Sacramento

Disliked: Cleanliness, amenities
Limited parking for larger vehicles. No near by dining. bugs in room. Room was large but not comfortable.
Stayed 1 night in Feb 2024
Response from peter on 1 Mar 2024
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from peter on 1 Mar 2024
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

2/10 Terrible

Daniel

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Shower and sink were filthy. Gnats dying all over the room and rest room. I guess you get what you pay for
Stayed 1 night in Jan 2024
Response from peter on 1 Mar 2024
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from peter on 1 Mar 2024
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team

4/10 Poor

Maria, Panorama City

Travelled with family
Disliked: Amenities
Stayed 2 nights in Dec 2023
Response from peter on 1 Mar 2024
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

10/10 Excellent

Luis E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place and very quiet, for a long time it has been the best place to rest
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Ma Helen

Business traveller
I recommended for clean cheap place to stay. I repeat when I am in the area.
Stayed 1 night in Dec 2023

6/10 Okay

Jay

Travelled with partner
Flies flies room full of flies
Response from peter on 1 Mar 2024
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

6/10 Okay

Ismael

Travelled with partner
Parking was far from the room car with broken windows looks like burglaries are common in that area
Stayed 1 night in Nov 2023
Response from peter on 21 Nov 2023
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

10/10 Excellent

Jay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room excellent services and condition would definitely stay again thank u coastal Valley inn 😊
Stayed 1 night in Oct 2023
Response from peter on 28 Oct 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Definitely going back 😉
Stayed 1 night in May 2023
Response from Peter on 31 May 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good place to slip close to the beach
Stayed 1 night in Mar 2023
Response from Peter on 31 Mar 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

4/10 Poor

Priscila, Castroville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of people coming in and out, smoking weed outside, noisy and the room was really dirty when we arrived
Stayed 5 nights in Mar 2023
Response from peter on 28 Mar 2023
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay
Very kind family runs the place. Rooms are perfect for the price!yummy places to eat in walking distance. Will stay again :)
Stayed 1 night in Mar 2023
Response from Peter on 28 Mar 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

David

Stayed 1 night in Mar 2023
Response from Peter on 28 Mar 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

Francie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Wonderful staff nice comfortable bed easy check in clean room
Stayed 1 night in Mar 2023
Response from Peter on 28 Mar 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Peter on 28 Mar 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Feb 2023
Response from Peter on 26 Feb 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

2/10 Terrible

petra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Peter on 19 Feb 2023
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good price!
Stayed 1 night in Jan 2023
Response from Peter on 16 Jan 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team

8/10 Good

Bethel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room at a great price. Thanks!
Stayed 1 night in Jan 2023
Response from Peter on 8 Jan 2023
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay the price was cheaper then what i normally pay for in salinas. Worth the drive reasonable price rooms has really big beds with mini refrigerator and a microwave shower has a tub. Owners are really nice and professinal. Overall i emjoyed my stay and if i can describe it in one word id say it wasa comfortable stay. Thabk you coastal valley 😁
Stayed 1 night in Dec 2022
Response from Peter on 26 Dec 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

4/10 Poor

Lena

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay again
Response from Peter on 28 Dec 2022
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

6/10 Okay

Alla, Cold Spring

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
We were warned that check-in was no later than 11pm. Nice guy at the front desk, looks like it's a family run business. The parking lot is almost full. The room is nice, it is clear that the repair is not the cheapest. But dirty. Dirty sticky floor, rubbish and hair in the bathroom. For 4 people only 3 or 4 small towels. The beds are very comfortable. The heater cannot be set to maintain the temperature: it either blows and is very hot or cold if it is turned off. There is no coffee machine. We only needed to sleep so ok
Response from Peter on 7 Dec 2022
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

8/10 Good

Steven

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good cheap place to stay in for the night
Stayed 1 night in Dec 2022
Response from Peter on 6 Dec 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

Abel

Stayed 1 night in Nov 2022
Response from Peter on 6 Dec 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2022
Response from Peter on 28 Nov 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2022
Response from Peter on 27 Nov 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
It was not horrible but could have been better. Staff was not available to reach for extra amenities (e.g., toilet paper or extra towels). For the price, it was to be expected. We got what we paid for.
Stayed 2 nights in Nov 2022
Response from Peter on 26 Nov 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

8/10 Good

William A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Peter on 26 Nov 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Fine for a night. But wouldn't recommend.
Stayed for 1 night and glad we didn't stay longer. It was fine for an overnight but wouldn't recommend overall. Positive is that the room was clean. It also had a fridge and microwave, which was a nice bonus. Room wasn't ready during check in. TV did not work. WiFi did not work. Multiple requests to remedy lead nowhere. Staff were friendly but seemed annoyed to be asked of basic things the room needed (e.g. there wasn't toilet paper in the room).
Stayed 1 night in Nov 2022
Response from Peter on 26 Nov 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

RAMON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I surprised the price and the stars for this motel for me is at least 4 stars
Stayed 1 night in Nov 2022
Response from Peter on 26 Nov 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

8/10 Good

Jeovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It’s was good enough for what I needed it
Stayed 1 night in May 2022
Response from Peter on 20 Jun 2022
Thanks for your review. Hope to see you soon!! Regards, Customer Care Team.

6/10 Okay

Justin

Stayed 1 night in May 2022

10/10 Excellent

paul

Stayed 1 night in May 2022
Response from Peter on 14 May 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

Jose

Stayed 1 night in May 2022

2/10 Terrible

Kimara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place to stay less than 1 star
Horrible place lumpy bed and pillow, dirty room will mold in windows and on blinds. Unsafe jacuzzi tub difficult to get in and out of was told they gave us the best room if this was the best, I'd be afraid to see the others. No maid service room was not cleaned while we were out, to get clean towels we were told we had to wait for laundry and come back and get them in the rain. The towels were thin and had fuzz on them. The door looked like it had been kicked in. We did not feel safe being there. The owner was rude.
Moldy blinds
Mold dirty tub jets
Dirty Air Vent
Damaged door
Stayed 2 nights in Mar 2022
Response from Peter on 30 Mar 2022
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Peter on 30 Mar 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

10/10 Excellent

Glorious

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was super friendly
Stayed 1 night in Mar 2022
Response from Peter on 21 Mar 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

6/10 Okay

Daniela

Disliked: Cleanliness, property conditions & facilities, room comfort
Road trip option if necessary
This motel is an okay option if you're on a road trip. When my partner and I stayed, we walked into a room with a HUGE bathroom and 2 person bathtub... that had hair already in it and all over the bathroom floor. The bed had only two pillows, and was very uncomfortable (we could feel the springs). There was a fridge and microwave, tv, and towels. The bathroom blinds were either very dirty, or moldy.
Stayed 1 night in Mar 2022
Response from Peter on 23 Mar 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team

6/10 Okay

Azaan

Stayed 1 night in Feb 2022
Response from Peter on 26 Feb 2022
Dear Guest, Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.

6/10 Okay

Maurice

Disliked: Staff & service
Stayed 2 nights in Feb 2022

2/10 Terrible

Christopher

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not the issue
Stayed 2 nights in Feb 2022
Response from Peter on 26 Feb 2022
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, Nasty place
Another Dust/dirt pile
Sticky floor
Sticky chair
And another dusty corner
Stayed 2 nights in Feb 2022
Response from Peter on 26 Feb 2022
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards, Customer Care Team

6/10 Okay

Doug

Stayed 1 night in Feb 2022