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Reviews of Hotel Maroel

2 out of 5
Hotel Maroel
Calle de las Tortugas (Cr. 10 C) No. 3, Cartagena, Bolivar

Reviews

4.4
Rating 10 - Excellent. 4 out of 40 reviews" "
Rating 8 - Good. 8 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 22 out of 40 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

8/10 Good

chris, new zealnd

Liked: Staff & service
Quiet location in the historic district.
Not flash but also not expensive, great for traveling on a budget.
Stayed 1 night in Jul 2018

2/10 Terrible

SBK, NYC

Disliked: Cleanliness, property conditions & facilities, room comfort
Wet, no light, horrible room
It was just like the cheapest motel I have ever been, including ants and cockroaches- they are very expensive for the lousy service they provide.
Stayed 5 nights in Feb 2018

2/10 Terrible

John, Philadelphia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and poorly staffed
The hotel is falsely advertised. It says on Expedia that the price of the economy room includes wifi but when I came to check in they said it was only a fan and I would have to pay more for an ac room. Wifi doesn't reach the rooms. I have the impression that they rent to hotel by hour for prostitutes.
Stayed 2 nights in Dec 2017

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hermosa Palenque
I enjoyed my stay here. Close to the city center, the superior room was a great upgrade, and worth the few dollars more. The staff was friendly, and helpful. I will stay again soon.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

JG, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever, totally a brothel. Don't stay!
Awful tiny room, no windows AC sounded like car engine Drop of blood on floor! Hair in bed Terrible mattress Bugs Noisy Sketchy area Room stinks Receptionist was actually ok.

2/10 Terrible

Choon Hoi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby!
The general section of the street was unappealing though its general location convenient. The lobby area was really looking very dated and not well maintained. The room I was given was on at the back of the ground floor, which has no window but a small vent at the top of the bathroom. I did not feel safe, nor was the room appearing clean. I did not shower that day. I booked 4 days on line but stayed only a day. My cancellation within 2 hours of my booking has not resulted in any refund. Communication was difficult as no staff speak English. For about the same price, I then booked my stay just 50 meters down the street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Christian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The super cheap option
We stayed two nights in the hotel in the smallest of three rooms (8qm). The beds are very small for two people, there is no real door between bathroom and the room itsleft. The room did not have windows. We had an AC which unfortanetly did not work, rooms with wirking ACs are more expansive but not bookable over the hotels.com app. The staff is very friendly and assisted us with everything needed. Nevertheless, in the summer an AC is quite needed in Cartagena and the standards are very low.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Donald, NEW YORK, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIGHTMARE!!!
WARNING ... WARNING ... WARNING. NOT FOR HUMAN HABITACION.

4/10 Poor

kalljoy

Disliked: Cleanliness, property conditions & facilities, room comfort
There is a reason this is the cheapest hotel
Noisy, room had someone's hair all over it. Shower had more hair in it, put us in the closest room to the front door very loud and could hear everything people out side said. Overall .... cheap yes, good night stay no .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jose Angel

Liked: Cleanliness
Para dormir.
No es un hotel con estrellas pero para pasar la noche no está mal. Es económico, lo malo es que no tenga wifi, por lo demás dentro de lo que cabe está bien.

4/10 Poor

Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Più che un hotel per turisti , è unato "bettola" per prostituzione e forse droga. Personale cordiale , ma niente di più. Struttura vecchia, non man tenuta e sudicia. La stessa HoTel. com dovrebbe scegliere meglio le strutture che propone.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

stone, medellin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lugar barato .. las fotos son muy antiguas
horrible!! no me fui por que me cobraron las noches que reserve pero NO LO RECOMIENDO!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo y sucio
Las fotos que muestran en internet no son nada parecidos a la realidad. Las habitacion son pequeñas apenas para medio caminar. Todo dentro del hotel es viejo y sucio. En la misma cuadra se consiguen mejores hoteles y al mismo precio. Evitense una mala experiencia, no se hospeden en este hotel.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel humilde de buen trato.
es un hotel humilde, para gente humilde, te tratan muy bien y es el lugar ideal para tener tu habitación privada en el centro y no gastes mucho.

2/10 Terrible

claudia mercedes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel malísimo, da asco hasta la cama
muy malo te ofrecen habitación con aire acondicionado y no lo tiene hay q pagar por el , apesta a cigarrillo los pasillos la entrada y las habitaciones, sin ventanas más q un agujero q se puede entrar por ahí algún bicho.el personal muy amable , por lo demás es horrible

2/10 Terrible

FRANCISCO, MERIDA YUC. MEXICO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMO
NO VOLVERIA A EL NI REGALADO

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
observaciones
horrible tenia cucarachas y demasiado costoso para la ubicacion del sector especialmente su ingreso

8/10 Good

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

selene, veracruz mexico

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Excelente ubicación y buen personal
La ubicación y el personal es bueno, sin embargo las instalaciones de la habitación con aire acondicionado están muy viejas y la cama nada cómoda, recomiendo el hotel solo si vas de paso por su ubicación y el precio bajo

2/10 Terrible

harol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
super mal la atencion porque hice la reserva, cuando llego la recepcinista me dice que la tarjeta no fue aceptada que era invalida y por ende no se pudo hacer la reserva, aparte no me soluciono el inconveniente....sinceramente super mal...que pena con hoteles.com...y como para finalizar, la reserva la hago con aire acondicionado y cuando llego me dicen que es con ventilador...

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Una alternativa de alojamiento económica
Muy buena ubicación, en la oferta entendí que tenía aire acondicionado, pero no fue así tenía ventilador y el aire no funcionaba.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Es un hotel limpio, lo malo es que se escucha mucho ruido desde muy temprano en la recepción, deberían mejorar ese aspecto y respetar el sueño de los huéspedes.

8/10 Good

Verified traveller

Liked: Staff & service
muy bien
las personas que trabajan en el hotel son muy serias muy atentas serviciales me gusto mucho su ubicación el precio para reírse super barato todo estubo muy bien la habitacion muy pequeña nada de lujos tiene tv con cable ventilador nos atendieron muy bien te dan buena informacion

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malo muy malo
Muy sucio, el servicio pesimo

6/10 Okay

Carlos ernesto, pereira

Disliked: Property conditions & facilities, room comfort
comentario
mucho olor a humedad en la habitacion,muy estrecha la habitacion,el ventilador hubo que cambiarlo por que se averio y el que nos cambiaron no nos dejo dormir por lo ruidoso,en general no estuvimos satisfechos por que con ese precio averiguamos en otros hoteles en los alrededores y eran mucho mejor.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
habitaciones sucias, un poco incomodas, el baño demasiado sucio, a pesar de ser compartido la limpieza debe hacerse con mayor frecuencia

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
evite se puder
quarto sujo,roupa de cama azeda, um formigueiro na cama, pedi pra fazer algo,so trocaram o lençol,permanceu formiga,rapaz veio e colocou veneno e tive que dormi no lugar sujo,com veneno,não recomendo a ninguem.

2/10 Terrible

roberto, mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel
La gente que trabaja ahí no atiende, habitación con animales sin aire acondicionado y el ventilador empezó a incendiarse. El hotel es usado como cada de citas.

2/10 Terrible

Hiram, Usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hell hostel
Stay away from this nasty hostel or hell duty place never again

2/10 Terrible

Robert, Barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo por el precio
Era una habitación muy pequeña sin ninguna ventilación, un horno. Todo muy viejo y deteriorado, me da pena decirlo pero no volvería ni gratis, un autentico antro.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pilas con estos hoteles
de lo peor ,hay que colocar en conocimiento de las autoridades competente el mal estado del hotel en especial a coltelco de Cartagena de igual forma al Ministerio de turismo y comercio estas instalaciones son deplorables y le hacen un mal al turismo en cartagena,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Maroel
El hotel está muy bien ubicado prácticamente a un paso del Castillo San Felipe, les recomiendo reservar antes y por Internet ya que sale mucho más económico (40cop) con dos camas y baño compartido ( no todas son con baño compartido) , las habitaciones son pequeñas pero pues a ese precio para que exigir más pero sus ventiladores son deficientes.. Ya están para cambio y suenan muy duro y molesta para dormir ah y lo otro le hace falta un dispensador de agua para la sed..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precario
El aire acondicionado es cobrado x adicional. De verdad que no vale la pena ni por lo barato

2/10 Terrible

jony enrique, Bogota

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidad del servicio
Muy mal, el hotel tiene todas las oportunidades de mejora; desde el personal que presta el servicio hasta las habitaciones. Es un hotel econonico pero esto no amerita para que este en tales condiciones.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service