On the beach, sun-loungers, beach umbrellas, beach towels
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Reviews of Emblema Playa Manzanillo Hotel & SPA

3.5 out of 5
Emblema Playa Manzanillo Hotel & SPA
TR 2 DG3 - 80 Avenida de la Playa, Manzanillo del Mar, Cartagena, Bolivar

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Customer Service on 24 Mar 2020
Buen día estimada huésped, nos complace saber que estuvimos a la altura de sus expectativas, le esperamos en su próxima visita a Cartagena!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in poor neighborhood. Streets in very poor condition. The picture doesn’t show the neighbors. Some guests had to call police.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Pros: can easily access staff via WhatsApp, has airport pickup/drop-off, easy access beach & pool, food is delicious & fairly priced. Cons: must PAY for airport transfers, hotel & beach area allow for annoying local vendors to harass guests, "Spa" is not what you think it is and walls/doors are paper thin - NO sleep will go uninterrupted by loud voices, ringing phones, opening/closing doors... not the relaxing, escape from noise that I was expecting.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm sure the hotel is nice but
Beware of the neighborhood
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good people
The hotel's staff is vert friendly. The room is very clean and comfortably designed. We had a great time in the pool and enjoyed the hotel food
Stayed 1 night in Apr 2018
Response from Mary Morrell on 13 Apr 2018
Dear Guest: Thank you for leaving your thoughts, we appreciate your kind review. Come back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, transportation availability bad
Hotel was decent. Nothing fancy. The only issue we had was the lack of transportation. We wanted to go to the historic area and we had to wait an hour for a taxi. No Ubers around, no matter the time of day.
Stayed 1 night in Feb 2018
Response from Mary on 26 Feb 2018
Dear Carolina, Thanks for your review. We are working on solving the problem with transportation.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo
Un excelente lugar para descansar sus instalaciones la comida la atención la limpieza me parecieron excepcional. Sin duda volvería otra vez.
Stayed 3 nights in Mar 2020
Response from Customer Service on 24 Mar 2020
Agradecemos su gentil respuesta, nos complace saber que su experiencia fue inolvidable y que podríamos contar con su visita en un futuro. Le esperamos!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Customer Service on 24 Mar 2020
Gracias por su calificación, esperamos tenerle de vuelta!

10/10 Excellent

Christer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avlägset men härligt hotell
Jättefint hotell, men lite avlägset. Dryga taxiresor t o r andra aktiviteter. Mycket få alternativa restauranger än hotellets egna som i och för sig var alldeles utmärkt
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No estuve en el, se cancelo la reserva por motivos x
Stayed 6 nights in Sep 2019

10/10 Excellent

Roberto Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un paraiso
Para descansar y disfrutar de la playa de día o de noche es un lugar espectacular y siempre acogedor. Excelente todo
Stayed 5 nights in Aug 2019
Response from Hotel Aria on 14 Sept 2019
Muchas gracias por su tiempo y comentario

10/10 Excellent

Thatsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel tranquil et isolé de tout
Bel hôtel éloigné de tout. Si vous souhaitez y aller, pensez à louer une voiture. Les Colombiens sont en vacances à Noël, donc plein à Noël mais plus personne en été. C'est bien si vous voulez être tranquille mais tous les restos sont fermé le soir.
Stayed 4 nights in Jul 2019
Response from AriaHotel on 8 Aug 2019
Thank you very much for your time and comments. We appreciate it

8/10 Good

jose dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bonito y limpio
Stayed 1 night in Jun 2019

10/10 Excellent

yolima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On a trouvez la meilleure place pour nous relaxer.
Stayed 3 nights in Apr 2019

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly small hotel
Nice small hotel at the beach, very clean and friendly staff, good breakfast. Ideal for kiters since the kite surf school is just a few hundred meters away :-)
Stayed 9 nights in Feb 2019
Response from Aria Hotel Team on 20 Mar 2019
Thank you very much for taking your time and share your opinion. We do appreciate it and doing our best to be better day by day to give the best experience for our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Calm. Clean. Beatifull
I was really surprised with the experience. All the previous reviews seemed to be from a different time. The hotel is small but really comfortable. Great pool and the ocean views from the rooms made it very romantic. There is no hit water but you don't really miss it. Greta to go for a run in the morning. Have a relaxing beach experience with very little sellers around. Nice cóctela and Kelly is amazingly kind!!!
Stayed 1 night in Apr 2018
Response from Mary Morrell on 13 Apr 2018
Dear Guest: Thank you for your review, it means a lot to our team to know our work pleases you and is appreciated. Come back and stay with us soon!

10/10 Excellent

louis-philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mignon très sympathique
En traversant ce village quelque peu étonnant, nous avions des doutes sur la destination choisie. Ne faites pas demi tour et confirmez passer un séjour dans cet endroit où les gens sont sympathiques, accueillant. Un endroit de paradis.
Stayed 1 night in Dec 2017
Dear Louis, We are more than pleased that you gave us the opportunity to serve you. We hope to see you again soon.