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Older hotel with very little soundproofing. Neat atrium but once in the room who cares? Door to mini fridge was broken. Dogs or kids directly above me were running wild and sounded like a stampede on a tin roof around 11:30 pm. Staff was friendly but the Hilton Honors app wouldn't give me a digital key until after I already went to the front desk and got real ones.
This hotel was nice and clean. The staff did what they were supposed to do, get us checked in and answer questions but were not overly helpful. The hotel does not have a lot of frills but met everything we needed. It was clean, in a good location, nice size, comfortable bed, nice shower and a decent breakfast. I would stay here again if we are ever in the area.
This property does not live up to the Hampton Inn standards. This was not very clean and not well maintained. We love Hampton Inn so we were surprised by the conditions here.
The staff was very helpful and friendly. The check in and check out process was effortless. The pet friendly atmosphere made my stay perfect.
The breakfast buffet was great—- I’ve experienced many hotel breakfasts and cannot say it measured up. This Hampton Inn was exceptional.
Room comfortable and clean. Breakfast always good at Hampton.
Door very hard to shut and key stopped working.
Lobby gold chairs are filthy and breakfast area furniture could be upgraded.
Get staycation. Staff was amazing. Went above and beyond. I will be back.
Holly
Stayed 1 night in Aug 2023
4/10 Poor
Victoria
2 Aug 2023
Liked: Staff & service
Disliked: Property conditions & facilities
First room I was given smelled of cigarette smoke. In my second room, when I turned off the air conditioning ( I don't sleep with it on ) the smell of cigarette smoke was very bad. Actually hurt my lungs. There's no excuse for this to be occurring in hotels these days. I haven't encountered this problem in years. Also there was an almost finished bottle of rum by my fridge, left by a gust, standing in plain site. Based on the cigarette smoke I would not recommend this hotel. The front staff is nice.
Although we arrived early and were booked for the third floor, we are old Army buddies with the accompanying medical issues, the front desk went out of their way to register us early and find a first floor room. The housekeeper adjusted her schedule in excellent condition for us and did a great job cleaning it for us. We’ll be back.
Faye was fantastic! She cooked our muffins and greeted us with a smile and laugh!
Verified traveller
Stayed 1 night in May 2023
10/10 Excellent
William
21 Apr 2023
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Excellent staff, but hotel needs work
Staff was very cordial. The room was average, but the bath had mold around the tub and was in need of caulking. The shelf above the toilet was peeling from the wall and about to fall. Certainly not as good as most Hampton Inns.
Staff was friendly and hotel was comfortable with a good breakfast
Susan
Stayed 1 night in Mar 2023
8/10 Good
Jason
Travelled with family
27 Feb 2023
Liked: Staff & service, amenities
The room had a very musty smell and their was mildew on the bathroom ceiling. The food area was clean and nice. The property looked better than my room.
Dog barked for 2 hours on the afternoon we arrived. Apparently a service dog that was left in the hotel room. At 1am a group of people left the hotel and wanted everyone to know. We did not like the overall hotel design. The internal open area only contributed to the internal noise. Hotel staff was nice, especially the lady covering the breakfast area. Glad we only stayed one night.
I was very pleased with the accommodations. The staff was friendly and professional. I have an annual business trip to the area and i will definitely stay here again.
I don’t know who is responsible for this, I booked a room for 5 adults but was given a 4 person room with no ability to bring in a cot. My son had to go pay over a hundred dollars a night for a room down the street. Really not cool since 5 other rooms were reserved at this hotel chosen by me as it could accommodate 5 adults in one room. Will not use Hotels.com again
My husband and I spend about 4 days a month in a hotel. This is the worst we have ever stayed at. The staff was the most unprofessional ever. The sheriff visited the facility the first night we were there, due to complaints from patrons. Employees lounged out front smoking both mornings. I usually give excellent reviews, but this place was awful. Our daughter lives in Bremen, and we will not stay here ever again when we visit!!!
Heather at the front desk was very friendly and welcoming! Our room was ready and clean upon arrival. Ms. Faye, who prepares breakfast was amazing- her blueberry waffle batter is delicious! I also enjoyed the fitness center, they have a variety of free weights and it was very clean. 10/10 would highly recommend.
We had a good experience. We were on the first floor and the tile by the door and bathroom was damp. No fan in the bathroom so we put the air conditioner on dry mode. The staff was very friendly and helpful. The hot breakfast was very nice! Lots of fresh fruit, too. Only wish we had time to use the pool!