Ratings based on 286 Verified Reviews
They paid and stayed. We double-checked. 3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyoneby A verified traveller
i was surprised no internet in my room
Posted 20-Jan-2015Cons: Improve interment wifi service
Good but the wifi service bad , I was surprised about it
by A verified travellerfrom Eat Sussex
Good, central position.
Posted 20-Dec-2014Pros: Friendly staff, warm rooms, comfortable beds, good - if expensive - breakfasts.
Cons: Misleading information on website. Entrance to hotel difficult. Entrance/exit to car park + width of parking bays.
Location: Cardiff Castle, open top bus tours, shops and good choice of restaurants.
We had a good stay here and the hotel was warm and clean. The staff was friendly and helpful. The breakfasts were plentiful but expensive at £12,95 - no discount offered for residents. Car parking entrance/exit was unsatisfactory and sign on machine at entrance was out of date, causing confusion. No toiletries in room, only soap dispensers! Overall good but these issues need to be addressed.
Recommended
for Studentsby A verified traveller
Hotel close to The Royal Welsh Music College
Posted 13-Dec-2014Pros: It was within easy walking distance of The Royal Welsh Music College. The bed was very comfortable and room was warm.
Cons: I liked the hotel but feel the room I had needs to be redecorated. Flaking paint, chipped woodwork and cracks in the ceiling etc.
Location: The visit to Cardiff was not for pleasure so didn't experience the location and things to do near by.
Spent less then 12 hours at the hotel so didn't have an opportunity to experience the facilities
Recommended
for Everyoneby A verified traveller
Great location close to everything you need
Posted 12-Dec-2014Friendly staff warm comfy beds Helpful staff they went out if there way to help you with what you needed
by A verified travellerfrom pembs
I paid too much
Posted 25-Nov-2014Price increase because of international rugby much. Room way too hot could not turn air on on or heating off. Paid to much for a basic room. Will not stay again.
Recommended
for Everyoneby A verified travellerfrom Devon
Plesant hotel in the centre of cardiff
Posted 24-Nov-2014Pros: Reception, architecture and the shower
Cons: Furnishings and breakfast
Location: Perfect for the millenium stadium and lovely view of the castle - close to city centre and the water bus to Cardiff Bay
Booking a room on a rugby international weekend was always going to be interesting but the staff were very helpful and check in very efficient. Hotel is a faded beauty - you can see what it would have been in it's prime but has a tired feel. The room was pleasant but again the frayed carpet and carpet grip catching your feet - tired. The shower was good - plenty of pressure and hot water. Breakfast was buffet style - not particularly high quality and the toasting machine slow.
by A verified traveller
Old, dated and definately not 4 star!
Posted 23-Nov-2014Shocked to find that the room was old and worn out with mix match furniture and moldy bathroom, not the standard suggested on the hotel's website. Will NEVER use this hotel and would certainly not recommend to anyone.
Recommended
for Everyoneby A verified travellerfrom Montreal
Nice hotel in the city centre, cute twin room!
Posted 12-Nov-2014Pros: the location, the outlook, the interior, the staff,
Cons: Shower was a bit difficult to adjust; could have give us a floor towel for us to put on the floor after showering.
Location: Cardiff Castle is a 2 minutes' walk; the Cardiff Central rail station is 7-10 minutes away. Close to the city centre pedestrian street with all shops.
The experience was very pleasant. The staff were so lovely, and the room was small but sweet.
Recommended
for Everyoneby A verified travellerfrom London
Surprisingly quiet
Posted 11-Nov-2014Pros: Very comfortable bed
Cons: Prices are very high on rugby days
Location: Very central
Stayed here on a rugby day. Depsite the crowds outside and in the lobby post game, was one of the quietest nights I;ve spent recently. Great central location.
by A verified traveller
disappointing
Posted 04-Nov-2014Pros: location central
Cons: double glazing
on arrival Angel car park was full. two broken panes of glass in our room 228 noise from the busy road as no double glazing good location centre of town. in general older building in need of an upgrade
