Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Zdzislaw from Poland

Big disappointing- hotel not worth even 1 star.

Posted 14-Apr-2014
Pros: Just good localisation
Cons: Except localisation and nice outside image- most everything inside
First and last ours stay in The Angel Hotel. Hotel needs very big investment inside to increase comfort for customers. So fare in, ours opinion, standard is even less than 1 star hotel with high price for stay. We not recommend this hotel for other.
4 out of 5
for Everyone
by Mary from North Wales

Nice hotel good location

Posted 31-Mar-2014
Pros: The location
Cons: This is an old hotel & in need of constant maintenance so parts of the room needed attention
Location: Close to city centre & Millenium Stadium, so you can walk to anywhere within the city. Tour bus stops right outside the Castle opposite the hotel.
Enjoyed our stay. Requested a room near lift as I was on crutches & they allocated a suitable room on 2nd floor which we were happy with. There was also a lift from Reception to street level. A very nice room but had a problem with an extractor fan that didn't switch off so noisy through the night. The room was warm & there were no windows that opened.
4 out of 5
for Everyone
by doug from dallas tx

Super staff! Cool place, great location!!

Posted 18-Mar-2014
One night. Great time. Park. Castle, everything else nearby.
4 out of 5
for Everyone
by A verified traveller

Centre of Cardiff

Posted 12-Mar-2014
Pros: It had a lot of character
Cons: Up dating which I think is happening
Location: Lovely selection of pubs, bars and resturants. Castle is right next door
The hotel was in a fantastic location, which is why we chose to stay there. We were a little dissapointed about the room we were staying in. It was rather dated, the wall paper was coming off the walls it was dark and dreary, with a small window. We did expect to get a mini bar but only tea or coffee was available (not even a biscuit) The cleanliness was up to standard and the staff were very welcoming. The breakfast was nice but average.
2 out of 5
by A verified traveller

A legend in wales

Posted 08-Mar-2014
My room was not one of the refurbished ones bad very noisey.
4 out of 5
for Everyone
by Jo from South Wales

Angel Hotel

Posted 27-Feb-2014
Pros: The hotel was situated in the centre, close to everything and the price great too.
Cons: Just a bit of updating needed in places but nothing a lick of paint wouldnt improve
Location: Very central,opposite Cardiff Castle & the main shopping centre is a stones throw away.Very close to the Millenium Stadium and train/bus stations
In the centre of city which was great for us as watching a show in the Motorpoint Arena. As hotel is on main road traffic noise was a factor. A good breakfast selection cereals, fruit and cooked breakfast. The staff were friendly, helpful and approachable. The room itself was clean and well presented, lovely and warm too. Would definitely use again
4 out of 5
for Everyone
by A verified traveller

Close to the Castle and the Millenium Stadium

Posted 18-Feb-2014
Pleasant stay with pleasant helpful reception, bar and housekeeping staff.
4 out of 5
for Couples
by Adrian from Barry

"Jesus Christ Angelic price"

Posted 16-Feb-2014
Pros: The Grand Stairs ! Very Much Iconic!
Cons: Room Service Knocks After 1030am!
Location: CentralCardiff-Loads!
Lovely Corner Room With Space and Very Nice Bathroom -- Would stay Here Again!
3 out of 5
for Everyone
by Andy from Cornwall

Room 223

Posted 01-Feb-2014
Pros: Friendly and helpful staff
Cons: Double glaze room 223
Location: Extremely close to Castle and short walk to the main shopping area. Cardiff Bay is at least 15 minute walk.
Room 223. Not the best room, satisfactorily comfortable but very small, best for a single occupancy booking. Did have intrusive noise from the nightclub across from the car park. Staff were very friendly and helpful. Breakfast was satisfactory with a good selection from the breakfast bar. This was a one night stay with my partner. We would stay again but we would make sure we had a better room next time.
4 out of 5
for Personal Event
by Ianto from Pont Lloc

Location, location, location

Posted 11-Jan-2014 on Hotels.com
Ideally located hotel right in the city centre, with on-site car park for £10 a day.