Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travellerfrom england

Very convenient location.

Posted 06-May-2015
Pros: Centre of town
Cons: Parking.
Location: Location excellent. Castle, tourist bus, wharf easy to get to.
Walking distance to all attractions, shopping and transport. Unfortunately I lift not operating and the other one malfunctioning. Problem with booking but staff sorted it out quickly and efficiently.
3 out of 5
by A verified travellerfrom Pembrokeshire

Nice staff shame about the guests

Posted 27-Apr-2015
Pros: THe staff.
Cons: perhaps keeping batchelor parties on the same floor and other guests on a different floor.
Location: Brilliant for the rugby and close enough to the shopping centre. If it was not for noisy large parties this would be a wonderful place to stay.
Nice hotel but very dated and in need of refurbishment. All the staff from reception to bar to waitresses were very friendly and helpful. THe food served at dinner was superb, all three courses were well cooked and served with a smile. The downside were the noisy guests who walked the corridors and banging on friends doors all night. With the noisy guests and the creaking floorboards there was not much chance of sleep.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom sa612rg

Posted 23-Apr-2015
Cons: The lift are very slow and only one working also the price of breakfast £14.95 per person I thought was a bit off the top
Location: The hotel is very good for shopping
The hotel is very centrel for the shops but is out pricing of breakfast to to be look at
1 out of 5
by A verified travellerfrom Wales

Would never recommend

Posted 20-Apr-2015
Was looking forward to staying in a 4* hotel but my room was outdated and had the most uncomfortable bed I've had the misfortune to sleep on!!!
1 out of 5
by A verified travellerfrom wales

Didn't even get to stay at the hotel

Posted 19-Mar-2015
I booked a stay at the angel hotel in cardiff for one night for my girlfriends 18th birthday but when i arrived they told me that there was no room at the hotel and sent me to another hotel in tongwynlais which is about 20min out of cardiff city center, now if they had said before there was no room at the hotel that night i would have booked somewhere else but they took my money and made my reservation and at no time untill the date of my resivation did they try to contact me to tell me there was no room. Shocking customer relations.
3 out of 5
Recommended
for Everyone
by A verified traveller

Central location

Posted 07-Mar-2015
Hotel was comfortable but room a little "tired" and could do with a refresh. Comfortable bed
4 out of 5
Recommended
for Couples
by A verified travellerfrom Hadlow Kent

Brilliant Location, centrally located

Posted 03-Mar-2015
Pros: Location. Breakfast. Staff. FREE Blue Badge Parking.
Cons: Decor, Furniture.
Location: City Centre, Castle, sports Centre at asophia Gardens. Short taxi to the Bay. Millenium Stadium across the road.
Faded Elegance. I Concur with everything said previously. Needs a total update and refurb. Perfect location for the Centre of Cardiff. Dinner was not alltogether that good with a small menu choice but Breakfast excellent and the staff all very nice and helpful. There are lots of good "eaters" close by. The room was clean, spacious and comfortable, but way overdue for a Redec! We had a premium double. Having said that, for the price, I would recommend it as long as people are aware of Reviews.
3 out of 5
by A verified traveller

Posted 02-Mar-2015
Hotel bedroom was very tired looking. Net curtains were filthy. Corridors need painting. Hotel very old fashioned.
4 out of 5
Recommended
for Everyone
by A verified traveller

Central convenient hotel

Posted 27-Feb-2015
Pros: spacious room, extremely comfy bed, fairly quiet for a city hotel, not overheated. Staff friendly
Cons: Soap dispenser empty, room a bit gloomy. I arrived hungry at about 10 pm and no food in the bar.
Location: near Cardiff Arms park and castle
Grand hotel, but looking a little bit shabby in places
4 out of 5
Recommended
for Couples
by Andrewfrom Colchester

Good location

Posted 25-Feb-2015 on Hotels.com
Great location, only problem was that the windows need renewing as they let in quite a lot of noise.