Superior Apartment, Private Bathroom (61.5) | View from property
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Reviews of Les Clés de la Cité

Les Clés de la Cité
61 rue Trivalle, Carcassonne, Occitanie

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, room comfort
little apartment close to the city walls
This is a nicely appointed little apartment with great amenities and very easy access to the medieval city of Carcassone. It does have a moisture problem which is a concern if you have respiratory issues. We enjoyed the access to the old city and the easy access to many dining options, but would be hesitant to return because of the moisture issues.
Stayed 2 nights in Sep 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, room comfort
Great location
Great location between the Medieval cite and the new bastide area. Nice views from the balcony. The apartment had everything needed. Could do with a couple of touch ups in couple areas,but it was really clean. Really good communication about arriving and leaving Would stay here again
Stayed 3 nights in Aug 2023

2/10 Terrible

Benoit

Disliked: Property conditions & facilities
Roof leaked, management doesn't answer, and WiFi is spotty at best.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed having an apartment to ourselves! Very clear instructions for getting in and host responded quickly to our questions. A/c worked great and outdoor patio was enjoyed. Everything was very comfortable and having a couple small grocery stores nearby was a plus. Couldn’t find directions for operating the dishwasher. Maybe include them somewhere? Thank you for a wonderful stay!
Stayed 1 night in Jun 2023

8/10 Good

Shauna

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great Modern Apartment
Excellent stay in Carcassonne, location is a 5 minute walk to the walled city which is perfect, much better than staying in the walls with all the crowds. The street it is on is lined with cafes and restaurants but is not loud at night. Apartment is very modern and comfortable even with a terrace, a gem of a find! Would highly recommend.
Stayed 2 nights in Jul 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2019

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and charming place!
Excellent location and nice little apartment. Kids loved the little play area on the second floor, and balcony offers a nice view on the forteresse. Host was available and helpful. Highly recommended!
Stayed 2 nights in Apr 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy apartment near the castle
The host was very friendly and welcoming. The flat was perfect for a couple of days, I would highly recommend it.
Stayed 4 nights in Sep 2018

4/10 Poor

Fernando E

Travelled with family
Disliked: Cleanliness, room comfort
Camas muy incómodas
En la descripción del apartamento no se indica que está en un tercer nivel. No apto para personas mayores pues no cuenta con elevador. Las camas son tan duras como una tabla y descansar fue casi imposible. La limpieza del lugar no óptima (mesa sucia, basura en el bote del baño, almohadas viejas) Falta de papel higiénico, solo un rollo para cuatro personas. Llegamos a tender camas, y no cuenta con ningún servicio. Al final de la estancia te solicitan dejar limpio, sacar basura, lavar platos, etc. No es claro desde un inicio.
Stayed 3 nights in Oct 2023

6/10 Okay

Liliana

Stayed 2 nights in Jul 2023

10/10 Excellent

Damien

Liked: Cleanliness, room comfort
Un appartement au pied de la Cité
Les Clés de la Cité offrent un hébergement bien situé dans une rue piétonne et commerçante à 10 minutes à pieds de la Cité de Carssonne. Le logement est propre, confortable et climatisé. Valérie est vraiment sympathique et souriante. Nous y avons passe un agréable séjour à revisiter !
Stayed 3 nights in Jul 2022

10/10 Excellent

Clément

Business traveller
Liked: Cleanliness, room comfort
Confortable, spacieux et très bien équipé
Confortable, spacieux et très bien équipé
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien placé bien meublé tres propre une bonne adresse
Stayed 1 night in Jul 2019

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Frank, Voreppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à redire sur la propreté ni sur l'équipement (lit, électroménager, salle de bain au top ) par contre, comme ce sont de vieilles maisons réhabilitées les vitres ne sont pas doublées. Et comme nous y sommes allés un Week-end ou il faisait froid et humide les vitres à l'intérieur coulées l'eau, il nous été donc impossible d'ouvrir certaines fenêtres, et certains volets refusaient de se fermer, du coup il fallait mettre le chauffage à 30° dans toutes les pièces pour avoir chaud, surtout à l'étage et dans les toilettes où ça restait glaciale.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit génial pour tourisme comme pour affaires, appart mignon, endroit idéal, hote accueillante et arrangeante. Seul petit hic, il y a qq remontées d'odeurs dans la salle d'eau...
Stayed 3 nights in Sep 2018

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe soirée
L’acceuil Était des plus chalereux, glaçons, bouteille d’eau et jus d’orange nous attendaient dans le frigo, l’appartement était nickel et très joliment décoré, nous avons passé une soirée romantique géniale grâce à vous !
Stayed 1 night in Jul 2018

8/10 Good

carmen

Liked: Staff & service, property conditions & facilities
Excelente ubicacion
Súper bien ubicado cerca del castillo , con muchos restaurantes alrededor y cerca de la ciudad nueva. Lo malo subir dos pisos con un carrito de bebe y no encontramos papel de wc ni mantas . Por nuestra parte no llamamos al propietario para pedirlo pero era un caballero muy amable quizá lo huniese solucionado
Stayed 3 nights in Dec 2017