We booked this hotel last-minute for a three night stay in Carcassonne (we flew in from Bournemouth, UK). The hotel and furnishings are fairly modern, everything looked very clean and the bed/bedding was extremely comfortable. The bathroom was quite small but perfectly adequate and the loo was separate which made life easier. We paid a little extra to have a balcony with a view of La Cite, and this was stunning (I could even see it when laying in bed!). We enjoyed two lovely breakfasts in the hotel restaurant with panoramic views (you don't need to book in advance) and had another lovely breakfast on a sunny pavement in town - it's nice to have the choice. The hotel has a small indoor pool (with a lovely view), but we didn't have time to use it. I will definitely stay here again if I return to Carcassonne.
This is one of the best hotels we have ever stayed in. The room was wonderful. The staff were very helpful and courteous. The restaurant was closed for dinner on Tuesday and Wednesday when we were there but we had breakfast in the hotel and that was excellent. The garden is an oasis of quiet after a day of sight-seeing. I would recommend this hotel to anyone. A truly wonderful experience and the highlight of our visit to France.
Staff very friendly, speak excellent English and helpful. We are retired people and misunderstood the time it would take to get to Medieval Cite, took us 40 minutes walking - bit of a problem in high Aug temps. and road from this hotel uneven & at times difficult to negotiate. Should have taken the car but made it! However we were shattered by then which spoilt our time in the Cite. Had an excellent evening meal at the hotel, little problem with getting a drink at the bar pre dinner, shortage of staff maybe, but everyone bent over backwards to give good service. Breakfast was very good but always in France they overcharge (my opinion) for a b/fast - no labour involved all self service, no hot food. The next day we drove into Carcassonne "new" city, what a lovely area this was. Pretty squares for coffee etc and beautiful churches, even did a bell tower walk 242 steps with superb views over the city. We have been to Carcassonne several times but Aug is not a good time from our point of view, too many people/tourists and too hot. June was good & Sept even better.
Stayed one night in a large family room overlooking the canal du midi and the railway station. Fantastic views from balcony. Free wifi in room. Airconditioning wasn't great and we had to open the windows at night. Small but clean swimming pool. Breakfast provided everything we wanted. Great location. Ideal for a family group- they even had some board games in the spectacular fin de siecle lobby area. Staff were very helpful. We would certainly stay there again.
New apartment hotel, about 2km form the railway station out of town but an easy walk without bags. Aircon brilliant, beds comfortable, apartments well equipped with most kitchen stuff you'll need, shutters very effective. Bakery at end of car park. Reception staff speak excellent English and very helpful with taxi bookings etc. Remember it is an apartment hotel so you're room isn't serviced every day.
This hotel was wonderful. Carcassonne is a special town and the hotel exceeded our expectations. It is located at the base of the castle with excellent views of the castle and surrounding hillsides. The restaurant offers an open-air experience, and we enjoyed happy hour wine in the evening then a lovely breakfast in the morning. The room itself was the best part - eloquent yet comfortable. We will stay here again when we visit Carcassonne.
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