Exterior detail

Reviews of Hawksmoor House

4 out of 5
Hawksmoor House
Matjieskuil Farm, Klipheuwel Road R304, Cape Town, Western Cape

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Carienne

Liked: Cleanliness, staff & service
No hot water. Semi unfriendly lady checked us in. Owner very polite.
Stayed 1 night in Oct 2021

8/10 Good

Emma, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for a base to explore the area / quick stop over / weekend break etc. Superior Rooms were well appointed, clean and reasonably modern (refurbished old slaves quarters) whereas some of the standard rooms were much older / traditional. Manor house is steeped in history, but the general upkeep of the buildings and gardens could do with a bit of tlc / sprucing up here and there - some areas felt a little neglected. But all in all a pleasant return stay and we would recommend Hawksmoor House for future stays at the current room rate.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming. Beautiful setting, suburb service, great meals, beautifully prepared & Presented. Good suggestions for wine tasting. I will go back.
Stayed 3 nights in Feb 2019

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Jockey

Liked: Cleanliness, staff & service
i booked the superior room, recieve the chinese room. the bed is not very stable.
Response from Hawksmoor House on 24 May 2018
Thank you for staying with us and taking the time to review your stay. We also thank you for your feedback as it shows us where we can improve. We look forward to seeing you again. Best wishes, the Hawksmoor house team.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional
Old fashioned but good.
Response from Hawksmoor House on 24 Apr 2018
Thank you very much for choosing to stay with us and taking the time to review our lodge. We are so delighted you enjoyed your stay and we hope to see you again.Best wishes, the team at Hawksmoor House.

6/10 Okay

Irene

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Hawksmoor House on 24 Apr 2018
Thank you for staying with us and taking the time to review our guest house. We hope we will see you again. Best wishes, the team at Hawksmoor House.

10/10 Excellent

Tuomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Very nice place!
Response from General Manager on 10 Jan 2017
Hello and thank you for your review. We are pleased to hear that you like our lodge. We hope to see you again. Best wishes, The Bailey & Bluett Families and the Redbourne Team.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Farmhouse Getaway!
Our stay at Hawksmoor house, while short, was beautiful. The property is stunning! It is a 300 year old working farm and every room has so much character. It felt like we were visiting the french countryside! The only thing to note is that this farm is a twenty minute drive from Stellenbosch, which was fine for us. We preferred staying outside of the city a bit and can't wait to come back!
Response from General Manager on 17 Oct 2016
Thank you for this wonderful review. We are thrilled that you were able to enjoy your stay at Hawksmoor House. We hope to see you soon at our beautiful farm.

10/10 Excellent

Brett de Klerk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Stellenbosch experience!
Absolutely fantastic experience! Will hopefully be back again.
Response from General Manager on 17 Oct 2016
Thank you for taking the time to review our property! We hope to see you soon to enjoy more 4* luxury at our guesthouse.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 12 Aug 2016
Thank you for your kind rating. We hope to see you soon. Hawksmoor House Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 12 Aug 2016
We are thrilled that you have enjoyed your stay with us. Thank you for reviewing our property. Warm Regards, Hawksmoor House Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss
Relaxing and seemed authentic.
Response from General Manager on 12 Aug 2016
Thank you for taking the time to review us. We are glad tat you had a memorable stay. Kind Regards, Hawksmoor House Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable country side stay
Great to stay in an establishment that cares about conservation. Friendly staff. Would like to stay here again soon.
Response from General Manager on 17 Oct 2016
We would like to thank you for choosing to stay at Hawksmoor House. Thank you for taking the time to review our property. We will pass along the kind words to all staff. We hope to see you soon!

8/10 Good

Johan, Pretoria, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing farmstay centrally located
Historical farmhouse Countryside welcoming
Response from General Manager on 17 Oct 2016
Thank you for your kind review and compliments. We are thrilled that you were able to enjoy your stay at Hawksmoor House.

8/10 Good

Chris, Huntington, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and top notch service
Hawksmoor House was a fantastic last minute deal on Hotels.com. The rooms are large and rustic but with plenty of modern amenities. I would have preferred wifi in the room as I need that while traveling but if that is not a necessity for you, then I recommend this as a great retreat from technology. Great food and top notch service.
Response from General Manager on 9 Jan 2017
Dear Chris, thank you very much for your review. We are glad to hear that you had a fantastic stay at Hawksmoor House and that the room amenities, food and service were up to your expectations. We shall however look into Wi-fi connectivity in our rooms, thank you for your feedback. Best wishes, Hawksmoor House Team.

10/10 Excellent

Moira, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit
We really enjoyed the 2 nights we spent here. Remember to ask the chef for vegetarian food or fish as he is happy to cook it if asked.
Response from General Manager on 9 Jan 2017
Dear Moira, thank you very much for your review. We are delighted to hear that you enjoyed you 2 nights stay with us. We are also glad that our chef was able to accommodate your dietary needs. We hope to see you again. Best wished, The Hawksmoor House Team.

8/10 Good

Gillie, London

Liked: Cleanliness, room comfort
Beautiful hotel with stunning scenery
Stunning country manor style hotel set deep within the wine lands. The relaxed atmosphere, fantastic breakfast and attentive staff all added to a very enjoyable stay. Beautiful scented roses in the bedroom when we arrived and French melodies on in the kitchen. Room was very clean and had a modern bathroom. The only criticisms I can think of are that the wifi only works in the dining room, the slight brownish tinge to the bath water and small frog in the pool which some might find unpleasant, but we relished as typical of a house of this age and style. A fantastic getaway from modern trappings!

6/10 Okay

Rennie, The Woodlands, Texas

Liked: Cleanliness
Cape Break
Great location and beautiful grounds. Typical older estate type accommodation so not very luxurious. No TV in rooms and had some problems with the running water. Staff are very good and friendly. Great breakfasts on the patio.
Response from General Manager on 9 Jan 2017
Dear Rennie, thank you for your review. We are glad to hear that you found our location and grounds beautiful and that our staff were friendly. We work hard to ensure that our food is enjoyable and so we are glad you liked our breakfast. We however would like to apologize for not having a TV in the room and the running water. We trust this will be resolved soon. We hope to see you again. Best wishes, The Hawksmoor House Team.

10/10 Excellent

Pierpaolo, ROME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL PLACE- VERY PEACEFUL
I spent 3 NIGHTS in total and the staff was great, I was in a business trip and they assisted me steadly, which was deeply appreciated. I will be back for sure, the place is ideal for couples and friends who want to enjoy the beauty of nature. Pierpaolo

8/10 Good

Rachel, London

Liked: Cleanliness, room comfort
a lovely rural guesthouse
We enjoyed being back in our wedding venue after 5years. it is a very quiet and rural place and the weather was terrible and there is not much else to do nearby but we knew this and chose to come for a lovely peaceful night in front of the fire. we were served afternoon tea and cupcakes on arrival on the covered terrace and it was lovely. The communal breakfast area was quite cold and lacked a presence of staff for some time when we arrive. Although we had good service on arrival with the help of our bags I do find it could be more attentive in the morning.
Response from Kirsten on 3 Jan 2015
Hi there, Thanks so much for your lovely review. We're so honoured you chose to come back and visit a few years after your wedding! We agree, the fireplace (with a cup of tea and a cupcake) is definitely the best place to be when the weather is bad! We're so sorry that you were not promptly attended to in the morning. We have alerted the staff on the morning of this mishap. Thanks for your constructive criticism - it helps us get better at what we do. We hope to have you back in years to come and wish you all the best. Take care, The Bailey family and the Hawksmoor team

8/10 Good

Annie

Stayed 3 nights in Nov 2023

10/10 Excellent

Dietmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klassisch kap-holländisch
Hawksmoor House ist ein klassisches, 300 Jahre altes Capholländisches Bauerngehöft. Wir waren zuerst im Herrenhaus untergebracht, dann in einem Nachbargebäude. Beide Zimmer waren ausserordentlich schön. Der Service war sehr freundlich. Zu bemängeln gab es nichts. Allerdings sollten Reisende wissen, dass die Anfahrt über einen unbefestigten Weg erfolgt. Wifi gibt es nur im Herrenhaus. Nach einer Corona-Pause könnte hie und da die Fassade frisch gestrichen werden. Aber dies sind wirklich winzige Details.
Stayed 1 night in Nov 2021

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Individuell gestaltete Zimmer, zuvorkommendes Personal, toller Garten. Mein Highlight war definitiv der Genuss der Käseplatte mit einem Glas Wein zum Sonnenuntergang mit Blick auf den Tafelberg.
Stayed 1 night in Feb 2020

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy place conveniently situated for exploring the winelands.
Stayed 2 nights in Jan 2020
Response from Hawksmoor House on 16 Feb 2020
Dear Philip, Thank you kindly for your review of your stay at Hawksmoor House. We look forward to seeing you again in the future. Yours in hospitality, Bodin Camminga

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Andrecelia, Florianopolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zuvorkommendes Team. Das Willkomensgeschenk haben wir sehr genossen.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Bellissimo soggiornare in una tenuta del 700 in mezzo ai vigneti
Stayed 1 night in Mar 2018
Response from Hawksmoor House on 24 Apr 2018
Thank you for staying with us and taking the time to review our guest house and we are delighted to hear that you thought our property was beautiful. We hope we will see you again. Best wishes, the team at Hawksmoor House.

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from Hawksmoor House on 23 Jan 2018
Thank you for choosing to stay with us and taking the time to review your stay at our guest house. We are so delighted you had a great stay with us. We hope we will see you again soon. Best wishes, the team at Hawksmoor House.

6/10 Okay

J

Disliked: Cleanliness, property conditions & facilities
Luxus fehlt leider in Luxury Rooms
Schönes großes Grundstück aber nicht gepflegt und in die Jahre gekommen, nette Idee mit den Antiquitäten - sollten aber auch gepflegt werden, große Zimmer mit Terasse und Ausblick, große Dusche, kaum Wasser aus Duschamatur - mühsames Duschen, gutes Frühstück, leider viele Flecken und Löcher in den Bettdecken, Terrassen total ungepflegt und dreckig
Stayed 1 night in Nov 2017
Response from Hawksmoor House Team on 20 Nov 2017
Thank you very much for choosing to stay at Hawksmoor House and taking the time to review our guest house. We are pleased that you enjoyed our breakfast offerings. We are however grateful for your feedback as it points us to where ween need to improve. We shall take necessary measure to address these concerns. We hope to see you again. Best wishes, the Hawksmoor Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
englische Landhausatmosphäre
Sehr freundlicher Empfang auch noch am späteren Abend. Das Personal sorgt sich immer um einen. Das Frühstück an der großen Tafel mit anderen Gästen war sehr unterhaltsam. Es gab ein sehr gutes Frühstück.
Stayed 2 nights in Sep 2017
Response from Hawksmoor House on 16 Oct 2017
Thank you for staying with us and taking the time to review us. We are so delighted to hear that you had a wonderful stay with us, with special mention to the fire place and our rustic atmosphere. We are also pleased that our staff were welcoming and made you feel at home. We strive to provide excellence in everything we do, more so when food is involved, so we are pleased you enjoyed breakfast and dining with the other guest at our communal dining table. We do hope to see you again. Best wishes, The Hawksmoor team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from Carlos on 18 Sept 2017
Thank you for staying with us and taking the time to review us. We are thrilled you had a great stay at Hawksmoor House. We hope to see you again. Best wishes, the team at Hawksmoor House.

2/10 Terrible

DIOGO CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrível não recomendo a ninguém
Horrível não recomendo a ninguém, sem ar, sem tv, sem wi fi no quarto, quarto distante da parte principal, local longe de centro e com transito para ir centro
Response from General Manager on 13 Feb 2017
Obrigado por ficar com a gente e tendo o tempo para escrever um comentário. É com o nosso profundo arrependimento que você estava descontente com a nossa casa de hóspedes e, assim, você não está desfrutando de sua estadia conosco. Estamos tristes com o fato de que a propriedade não atendeu às suas expectativas e que foram desanimados pelas instalações que temos de oferta. No entanto, deixar claro que não há televisores nos quartos e Wi-Fi nos quartos no nosso site e todas as plataformas de terceiros. Estamos trabalhando com nossos fornecedores técnicos para encontrar uma maneira de fornecer consistente internet e conectividade em nossa localização remota. Nós nos esforçamos para agradar a todos que visitam Hawksmoor, e nosso lamento mais profundo é que em uma hora, nós não poderíamos convencê-lo do encanto de Hawksmoor. Os mais desejos, a equipe de Hawksmoor.

2/10 Terrible

Caroline, Holland

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing and not a hotel, but a B&B
This place looks like a nice hotel on the website, but is just a bed & breakfast! The owners live in England and leave the management to a lady who talks all the time, but is nowhere to find if you need her and is not even in the house between 10 p.m. and the next morning, so at night you are all alone in the middle of nowhere, 30 minutes from Stellenbosch. All you get is a mobile number you can call in case of emergency! This does not feel safe at all, despite the huge electrical fence around the grounds, that gives it a bit of a concentration camp feel. The rooms are nicely decorated, but the beds are hard and very small. There was no door in my bathroom/ toilet, not very nice! During the night, mice were running on the ceiling and keeping me awake. They have no dining room or breakfast room, so you have to sit with all the other guests at al long table to have breakfast. I would have liked to know this, before I made the decision to book a room here. There is nothing to eat during the day, although they say they have room-service. Breakfast was awful, some buns and jams with flies all over. No freshly baked bread. Everything was very amateurish. There are two big dogs walking in the house. I like dogs, but if people are allergic for dogs or afraid, this is not nice at all. There is no airconditioning, so it gets hot in summer! The garden is not well maintained. You hear the noise from the motorway to Cape Town when you are outside. My advice: look for some place elsewhere!
Response from Kirsten on 19 Jul 2014
Dear Caroline, I’m so sorry that Hawksmoor wasn’t a fit with your expectations. It’s important to us that our guests leave Hawksmoor with great memories, and we take it to heart when this doesn’t happen. We’ve done our very best to convey on our online listings the authentic country feel of Hawksmoor House. However, not all listings allow us to write the descriptive text ourselves. Thank you for letting us know about your experience: it’s important that we get feedback from guests to let us know when there may be a mismatch between the listings and your experience. We will be working on this in the next couple of days to see if we can add aspects such as our country kitchen dinner menu to the listing, and checking that there’s nothing on our own website that we need to tweak. Again, thank you very much for your feedback: it helps us to get better at what we do.