Search Hotels by Best Western in Cambridge

"My room was ridiculously small"

"Here’s something sharp, clean, and gets the point across without rambling: ⸻ Booked this hotel specifically for the amenities, only to find out the day before check-in that everything was closed for renovations. No meaningful notice, no real opportunity to rebook elsewhere—just stuck. We were initially told we could use the pool at the Marriott Hotel next door, which sounded like a reasonable solution… until they walked that back and tried to charge $90 for it. At that point, it became clear customer service was more about deflection than resolution. Between the lack of transparency, the last-minute changes, and the runaround from management (including the GM), this stay turned into a hassle that could have easily been avoided. Would not recommend."

"intimate seetting"

"Very clean and organized room. Very convenient location. 5 star rating!"

"We enjoyed our 3 night stay. Location's great, beds were comfy and staff members were friendly. Lots of restaurant options within walking distance. No parking onsite, but available for an extra fee just a few blocks away. A great place to stay in Cambridge!"

"This place is overated. The managemnt is incompetent. It us prtentiopus and the only reason it exists is thet it in on Harvard Square. They do not provide basic water in the room, so simple amnities you would expect for these prices, like some fresh fruit is the room when you check in, no chocolate on the pilow at night. They pretend to be educated, yet the books in the lobby are fake pieces of wood. Terrible place abd pretentious. "

"Everything was comfortable and clean. The breakfast was great! The only downside is the parking garage but even that is fine. "

"All good"

"WiFi was very bad which impacted my business stay"