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Reviews of KAKTUS Hotel Volga

4 out of 5
KAKTUS Hotel Volga
C/ Jovara, 350, Calella

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 78 reviews" "
Rating 8 - Good. 23 out of 78 reviews" "
Rating 6 - Okay. 9 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with family
Liked: Amenities, property conditions & facilities
Close to the beach very helpful staff safe parking options clean loads of good shopping and dining options all around well priced it’s simply a great place to stay for what I wanted 👍👍
Stayed 7 nights in Oct 2023
Response from Amador on 2 Nov 2023
MANY THANKS FOR YOUR KIND WORDS

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here instead of barcelona, great choice. The station is a minute away so we travelled in everyday and got to stay in a quality of hotel we couldn't afford in barcelona. Hot tub on balcony room was wonderful, but i think all the rooms would have been good. Exceptional breakfast.
Stayed 3 nights in Oct 2023
Response from Amador on 16 Oct 2023
MANY THANKS FOR YOUR POSITIVE REVIEW AND KIND WORDS; WE TRY VERY HARD EVERY SINGLE DAY TO FACE THE NEEDS OF OUR CLIENTS

10/10 Excellent

Esteban

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for Ironman
Stayed here to participate in Ironman 70.3 Barcelona triathlon on 10/1/23 Staff was great. Location for the event was perfect. Quiet rooms. Spacious. Nice views. Highly recommend.
Stayed 1 night in Sep 2023
Response from Amador on 5 Oct 2023
THANK YOU VERY MUCH FOR YOUR KIND REVIEW

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, location and rooms. Loved our stay there during the Ironman Barcelona event
Stayed 3 nights in Sep 2023
Response from Amador on 5 Oct 2023
THANK YOU VERY MUCH FOR YOUR KIND REVIEW

6/10 Okay

rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property pleasant enough, breakfast ok. Nothing special nice beach club nearby good food and nice beach
Stayed 3 nights in Sep 2023
Response from Amador on 25 Sept 2023
many thanks for your rewiew, we hope you had a good rest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, excellent hotel, friendly staff. Great views from the room. Only drawback was the railway line between the hotel and the seafront.
Stayed 4 nights in Sep 2022
Response from Amador on 13 Sept 2022
many thanks for your review, none the less please be aware that mostly the people say that it is a plus to have the station near to be able to travel to barcelona; on the other side we must say that the whole coast line has the railway between the villages and the sea front which is unfortunately unchangeablebest regards

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Amador on 6 Sept 2022
many thanks for your kind review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, venue and great customer service.
Stayed 4 nights in Aug 2022
Response from Amador on 16 Aug 2022
many thanks for your review; we work hard to provide the best possible service

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, relaxed and efficient.
Very relaxed and efficient. Great rooms and very clean. Fabulous breakfasts! Complimentary drink on arrival. Thankful for air conditioning! Would definitely recommend.
Stayed 4 nights in Aug 2022
Response from Amador on 16 Aug 2022
many thanks for your kind review we try very hard to satisfy all our customers

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

8/10 Good

SUZANNE, MATHER

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We liked the location, rooms and the breakfast. Breakfast staff was great! Hotel staff was professional but not very welcoming
Stayed 5 nights in Sep 2021
Response from Amador on 6 Oct 2021
many thanks for your review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay.
Lovely hotel near the beach and the town centre.
Stayed 4 nights in Nov 2019
Response from amador on 14 Jan 2020
many thanks for your kind words

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 3 nights & every thing was Good form start to finish.
Stayed 3 nights in Oct 2019
Response from Amador Luque - Director Hotel Volga on 18 Oct 2019
Hello! thanks for your feddback. We are glad to know that we have reached your expectations. We hope you come back soon to visit us again. Regards.

8/10 Good

AdamW, Vancouver BC

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the food was good. Staff were friendly.
Stayed 6 nights in Oct 2019
Response from Amador Luque - Director Hotel Volga on 18 Oct 2019
Thanks Adam! We hope to see you soon. Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location of the hotel. Very good conditions - great staff! I recommend accommodation at Volga Hotel!
Stayed 1 night in Oct 2019
Response from AMADOR on 11 Oct 2019
MANY THANKS FOR YOUR KINDNESS

10/10 Excellent

Uwe

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely breakfast, Clean room, although walls a little thin, could hear television in adjacent room. Overall, would recommend.
Stayed 4 nights in May 2019
Response from AMADOR on 21 May 2019
MANY THANKS FOR YOUR WORDS, WE ARE ALWAYS TRYING TO IMPROVE OUR SERVICE HOPE TO SEE YOU AGAIN

6/10 Okay

Scott

Disliked: Property conditions & facilities
Eh
Nice but parking is extremely difficult if you drive. Good restaurants and night life on Main Street. Hotel needs an update
Stayed 1 night in Oct 2018
Response from Amador on 9 Oct 2018
many thanks for your commend, we take note of it best regards

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look North to the Costa Maresme
We spent 2 romantic nights here near the end of Summer. We could not fault any part of our stay. The Staff were all very friendly, and offered us a complementary Cava while we chilled, waiting for our room to be ready (we were early). We travelled via Barcelona on the coastal Rodalies (R1) railway line, and the Volga Hotel could not have been closer. We used the hotel pool and the beach during the day and free beach beds (because of staying at the Volga) just added to our break. We ate & drank at beach bars and the town restaurants, and loved everywhere we went.
Stayed 2 nights in Aug 2018
Response from Amador on 28 Aug 2018
many thanks for your kind words. we work very hard to offer our clients a pleasent stay as much as posible. we hope to see you back in a near future best regards Amador Reservations Manager

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Volga is a lovely and very friendly hotel to stay in. Very friendly and efficient staff; the receptionists, bar staff, entertainments young woman and chambermaids are all absolutely brilliant. The hotel is spotlessly clean. Beach bar is amazing - beautiful and chilled music. The local town is a little underwhelming but the wider area including trips to gerona and Barcelona as well as the many other seaside towns very nearby via a great train service mean it’s a good location. Thank you Hotel Volga staff - esp the main bar man and the entertainments young woman.
Stayed 8 nights in Aug 2018
Response from Amador Luque - Director GFH Hotel Volga on 12 Aug 2018
Hello Ann, thanks for your words! We are so happy to read your cooment and we will say your opinion to all our Staff. We hope to have a pleasure to welcome you again soon. Regards from Calella.

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
Very pleasant stay. Hotel and room very clean. Staff very friendly. Food plentiful and chefs more than willing to cook dishes the way you want. Small pool but as everybody clears off to the beach hardly anybody uses it. Returnable 10 Euro deposit on beach towels.Terrace has the sun all day. Resort is very Catalunyian. Loads of shops 2 mins away but not much to do at night, except buy stuff. A few restaurants but no concessions in any shape or form to pub culture. Depending on your viewpoint English is hardly heard. And strangely a distinct lack of music. Hotel Volga lays on varied entertainment almost every night and some of it is very good. Female vocalist was excellent as was Flamenco night. Woman lead was outstanding. Say hello to Jose, who will serve you your drinks at night - top man. Calella is perfectly placed for 1 hour train trip to Barcelona. BEWARE: everything in Barcelona needs to be prebooked at least a day before! Girona is a must; very classy, 1 hour - a mini Florence. The train line is literally on your doorstep and is the obstacle between all the coastal towns and the their beaches. Didn't bother us as we saw it as a plus for moving around. Beach is huge but there is a charge for loungers (about 7 Euros a day). From airport, take free bus to train-station 5 mins. Train to hotel took 2 hours/ 2 changes, 5 Euros each. Taxi cost is 120 Euro. Great, relaxing holiday.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Resort hotel with horrible beds, unfriendly staff
Well, first the good: hotel has its own stretch at the beach with umbrellas and towels, the location is pretty central and the bathroom of the remodeled rooms is quite nice. The breakfast buffet is extensive, but a zoo, so you'll need patience. Now why I would never go there again: it is basically a low quality resort hotel with absolutely no reason for having 4 stars. The beds are super uncomfortable, hard (you can feel the metal springs in the mattress), cheap beige wool blankets like in cheap motels in the US and cheap pillows without feathers or any comfort. Staff is not friendly and instead of trying to help just tries to get rid of you as fast as they can. We got a room with 2 single beds pushed together to a double bed (still with single blankets!) and when asking if we can change the room, we got told two days in a row to come back the next day with no interest in changing the situation. Staff even told us it would be too much effort to clean our old room on top of the other one and therefore this is not possible. Same with the guy at the beach - half the chairs were deserted and not in use anymore and we were told that we can't use any of them because the guests might come back and in any ways he doesn't have towels anymore as they are all in the laundry. Not very pleasant. We might just not be the typical resort customer that accepts being treated as cattle for free food, but even though the hotel is not necessarily the worst I would not go back there.

6/10 Okay

Yvonne, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Awful Breakfast
Hotel staff are very nice and the hotel is clean enough. However I have never had a worst breakfast anywhere, would highly advise not going half board, we didn't dare try the dinner as the breakfast was revolting. There was not one edible piece of hot food it was either dry, drowned in garlic or stale. The bread or toast was not fresh, the cereal was stale.

10/10 Excellent

Horace, Coventry, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Volga, Calella, Spain, Fenruary 2012.
Hotel Volga in Calella, Spain, was excellent, great room, very clean, good selection for breakfast and great service from all the staff. Would recommend this hotel to all, we had an excellent stay.

10/10 Excellent

Maëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour. Les agents parlent français. Accueil est au top, tout était parfait. Le petit déjeuné très copieux.
Stayed 2 nights in Dec 2023

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Amador on 2 Nov 2023
many thanks for your kind review, we try to do our best to keep customers as satisfied as possible

8/10 Good

Jyrki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Amador on 2 Nov 2023
many thanks for your knid review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice stay at amazing beach
Nice hotel with pool area.Not a gym/fitness area though. Restaurant in basement. Staff at the restaurant super friendly and effektive even if they were very busy. Reception nice but not super friendly. Overall a good stay in a more quiet end of the city. The beach club connected to the hotel was amazing. Remember to book table for lunch and dinner. If there is no room in the restaurant ask for a possibility to sit in the outside deck chairs. They will bring the food there also. Worth mentioning is the train that goes though the city close to the hotel. At the 3 floor I was not bothered at all.
Stayed 4 nights in Sep 2023
Response from Amador on 16 Oct 2023
MANY THANKS FOR YOUR REVIEW AND KIND WORDS.

10/10 Excellent

Michael D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel jeg absolut vil anbefale til alle.
Fantastisk hotel, altid var bare i top, god beliggenhed, især hvis man kommer tog. Altid venlig og hjælpsom betjentning, helt fantastisk morgenmad, den må man bare ikke gå glip af. Intet dårligt at sige om dette hotel.
Stayed 3 nights in Sep 2023
Response from Amador on 16 Oct 2023
MANY THANKS FOR YOUR KIND WORD AND THE POSITIVE REVIEW. WE TRY ALWAYS TO DO OUR BEST TO MEED OUR CLIENTS NEED

10/10 Excellent

Rogier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Amador on 5 Oct 2023
many thanks for your kind review

10/10 Excellent

Stephane

Stayed 2 nights in Sep 2023
Response from Amador on 5 Oct 2023
THAK YOU VERY MUCH FOR YOUR REVIEW

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo genial ,cómodo, limpio,tranquilo y la comida muy bien.
Stayed 2 nights in Sep 2023
Response from AMADOR on 12 Sept 2023
muchas gracias por su valoración, intentamos que nuestros clientes disfruten de su estancia al máximoun saludo

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjours très bien il manque un séchoir sur le balcon pour les serviettes de bain
Stayed 3 nights in Sep 2023
Response from AMADOR on 11 Sept 2023
gracias por su amable valoracion, tomamos en cuenta su comentariosaludos

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Amador on 1 Aug 2023
MUCHAS GRACIAS POR SU VALORACION, INTENTAMOS SIEMPRE MEJORAR GRACIAS A LOS COMENTARIOS Y VALORACIONES DE NUESTROS CLIENTES

6/10 Okay

jarle

Liked: Cleanliness
The rom have bad views, sitting on balcony and look straight to a apartment building.
Response from Amador on 27 Jul 2023
many thanks for your rewiev; none the less we have to say that we also have Style double/twin rooms with view.if you had choose such a room you would have a view to the pool: may for next time you consider thisbest regards

6/10 Okay

Line

Liked: Cleanliness
Disliked: Room comfort
Stayed 7 nights in Jun 2023
Response from Amador on 15 Jun 2023
muchas gracias por su valoración, intentamos hacerlo siempre lo mejor que podemos

6/10 Okay

Alex

Travelled with partner
Me gustó la habitación. No nos gustó la comida, escasa y poca calidad.
Stayed 1 night in Oct 2022
Response from Amador on 29 Oct 2022
buenas tardes; gracias por su comentario. lamentamos que la comida no fuera de su gusto. Normalmente no suele ser el caso ya que esencialmente nuestras comidas son nuestro punto mas fuerte

8/10 Good

Tere

Stayed 1 night in Oct 2022
Response from Amador on 29 Oct 2022
gracias por su valoracion

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un week-end de noces tout etait parfait la surprise demande pour ma femme au top La restauration etait bonne . Bon confort Personnel attentionnée
Stayed 2 nights in Sep 2022
Response from Amador on 29 Oct 2022
merci pour votre évaluation; Nous essayons de satisfaire au maximum nos clients.Cordialement

8/10 Good

gaik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
placment
Stayed 7 nights in Aug 2022
Response from Amador on 25 Aug 2022
gracias por su valoracion

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2022

8/10 Good

maria jose

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Me gusto la atencion de Giusepe que nos facilitó buena información de la zona y del aparcamiento El hotel no vale las 4 estrellas. Mobiliario anticuado, habitación pequeña para tres y baño muy justito
Stayed 1 night in Jul 2022
Response from Amador on 20 Aug 2022
GRACIAS POR SUS COMENTARIOS, SIEMPRE INTENTAMOS HACER NUESTRO TRABAJO LO MEJOR POSIBLE

8/10 Good

Maria Ángeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
´´´no me gustó la ubicación de la piscina que tiene poco tiempo de sol Me gustó especilamente el desayuno
Stayed 2 nights in Jun 2022
Response from AMADOR on 11 Jun 2022
GRACIAS POR SU COMENTARIO EL CUAL AGRADECEMOS ENORMEMENTE: LAMNENTABLEMENTE NO PODEM HACER NADA POR LA UBICACION DE LA PISICNA

8/10 Good

Éric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Amador on 7 Jun 2022
THANK YOU VERY MUCH FOR YOUR KIND REVIEW

10/10 Excellent

Alfredo

Stayed 1 night in Apr 2022
Response from Amador on 2 May 2022
muchas gracias por su valoración estamos muy contentos que haya disfrutado de su estancia

10/10 Excellent

carole

Stayed 1 night in Apr 2022
Response from Amador on 7 Jun 2022
THANK YOU VERY MUCH FOR YOU HIGH SCORE OBVIOUSLY WE WORK VERY HARD TO SATISFY OUR CUSTOMERS

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Amador on 6 Oct 2021
muchas gracias por su amabilidad

10/10 Excellent

Maite

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2021
Response from Amador on 24 Aug 2021
buenos dias y muchas gracias por su amabilidad

10/10 Excellent

Liliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial.
Stayed 1 night in Aug 2021
Response from Amador on 17 Aug 2021
many thanks for your kindness