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Reviews of Best Western Caldwell Inn

2.5 out of 5
Best Western Caldwell Inn
44128 Fairground Road, Caldwell, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 264 out of 400 reviews" "
Rating 8 - Good. 103 out of 400 reviews" "
Rating 6 - Okay. 17 out of 400 reviews" "
Rating 4 - Poor. 7 out of 400 reviews" "
Rating 2 - Terrible. 9 out of 400 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all good
Stayed 1 night in Apr 2024
Response from Karen G.M. on 17 Apr 2024
Thank you for this review and choosing the Best Western Caldwell Inn for your accommodations. We appreciate your business and hope you will come back !!

10/10 Excellent

JOEY, WEST CHESTER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just an FYI, pictures show a hot tub (which is one reason why I booked this hotel) but there is not one. Looks like it may have been removed. Not the end of the world but they should update their pictures.
Stayed 1 night in Mar 2024
Response from Karen G.M. on 4 Apr 2024
Sorry they have not deleted our HOT TUB!!! We do not have a hot tub and have not for a few years now. Hope you will come and stay with us anyway!!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Karen G.M. on 28 Feb 2024
Thank you for this rating you gave us ! Very much appreciated. Please come back again.

2/10 Terrible

Osman

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here. Trust me.
Stayed 2 nights in Jan 2024
Response from Karen G.M. on 21 Jan 2024
Sorry you had a bad experience with us ! I don't remember anyone upset that came to me or our staff??? Please call me if you have any questions. I don't show that you stayed with us though.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just okay
Overall its an okay hotel. Rooms are clean and service is good. Only issue is they did not offer a breakfast which is stated being offered.
Stayed 2 nights in Dec 2023
Response from Karen G.M. on 16 Dec 2023
We do offer Breakfast to our restaurant next door! You would have been told to stop up to front desk each morning to get a coupon for breakfast next door at check in. Sorry you missed it.

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like nice complimentary breakfast at the near restaurant. Facilities are old but good maintained and clean. Good price.
Stayed 1 night in Nov 2023
Response from Karen G.M. on 12 Dec 2023
Thanks for your business and hope you will return!!!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Karen G.M. on 21 Jan 2024
Thank you for this rating and staying with us here at the Best Western Caldwell Inn!!!!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was just great! I'll definitely consider staying there again next time I'm in that area..
Stayed 1 night in Nov 2023
Response from Karen G.M. on 24 Nov 2023
Thank you for your review and staying with us . We hope you will come back!

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Karen G.M. on 24 Nov 2023
Thank you for your review and your business!!!

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast coupon for neighboring restaurant was a plus
Stayed 1 night in Nov 2023
Response from Karen G.M. on 5 Nov 2023
Thank you for your business and the review! Please come again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and out. All amenities were available with reasonable hours (Pool and fitness center were open the majority of the day). Breakfast was pretty basic, but was fine. They have a policy with the towels, so in order to get another one you have to exchange them. No one comes to your room to freshen it up, but was fine for my stay. Staff were friendly and there were plenty of food options right next door.
Stayed 2 nights in Oct 2023
Response from Karen G.M. on 5 Nov 2023
Thanks for staying with us and the rating you gave us. Hope to see you again.

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A last minute getaway
Very friendly and helpful was very pleased to stay here will definitely come back
Stayed 1 night in Oct 2023
Response from Karen G.M. on 8 Oct 2023
Thank you for this review! Very much needed today. We all appreciate the high rating you gave us. Please do return.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Clean and nice pool area.
Stayed 1 night in Oct 2023
Response from Karen G.M. on 8 Oct 2023
Thank you for choosing the Best Western Caldwell Inn for your accommodations. Thanks for the rating you gave to us also.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!! Affordable and friendly will definitely stay again!
Stayed 1 night in Sep 2023
Response from Karen G.M. on 1 Oct 2023
We all, appreciate your business and the high rating you gave us here at the Best Western Caldwell Inn

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Unprofessional front desk!
Stayed 2 nights in Sep 2023
Response from Karen G.M. on 26 Sept 2023
Sorry you feel we are unprofessional. What happened to make you feel this way??? Hope you give us another chance!

8/10 Good

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t fit my health need
You cannot cook in the room
Stayed 2 nights in Sep 2023
Response from Karen G.M. on 26 Sept 2023
You can heat up food in your microwave but no hot plates or crockpots or any cooking utensils are permitted in our guest rooms. STATE FIRE MARSHALL LAW. You can cook out back on our grill by the picnic table. SORRY

6/10 Okay

Ashley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Karen G.M. on 20 Sept 2023
Happy you choose the Best Western Caldwell Inn for your accommodations. You haven't said if you had a problem? We hope not and sorry if you did. Please come back when you get the chance.

10/10 Excellent

Heather

Stayed 1 night in Sep 2023
Response from Karen G.M. on 19 Sept 2023
Thank you for this rating you gave us and for your business!!!

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The hotel is great, the owner is really on top of things. The only thing I could possibly complain about is that the breakfast doesn't start til 7 which is what time my husband has to be at work.
Stayed 2 nights in Sep 2023
Response from Karen G.M. on 24 Nov 2023
Thank you for this review and sorry the breakfast times does not work for you . We hope you return though.

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again.
Stayed 1 night in Sep 2023
Response from Karen G.M. on 12 Sept 2023
Thanks for choosing the Best Western Caldwell Inn and the nice rating you gave us. Please come again when you get the chance.

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and fresh
Hotel is very clean and has a beautiful pool.
Stayed 2 nights in Sep 2023
Response from Karen G.M. on 7 Sept 2023
Thank you for choosing the Best Western Caldwell Inn for your accommodations. We also say thank you for the rating you gave us. Hope to see you again soon.

8/10 Good

Diane

Stayed 1 night in Aug 2023
Response from Karen G.M. on 7 Sept 2023
Thank you for the rating you gave us and for your business. We hope you will come back.

8/10 Good

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Karen G.M. on 7 Sept 2023
Thank you for staying with us here at the Best Western Caldwell Inn. We appreciate your business and the rating you gave us.

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2023
Response from Karen G.M. on 12 Aug 2023
Thanks for choosing the Best Western Caldwell Inn for your accommodations and the rating you gave to us. Please come back when you can.

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023
Response from Karen G.M. on 12 Aug 2023
We all here at the Best Western Caldwell Inn appreciate your business and the rating you gave to us. Please come again when you get the chance.

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Karen G.M. on 8 Aug 2023
Thank you for this rating and for choosing the Best Western Caldwell Inn for your accommodations. We hope you get the chance to come back.

8/10 Good

Al and Maddy

Stayed 1 night in Aug 2023
Response from Karen G.M. on 7 Sept 2023
Thank you for choosing the Best Western Caldwell Inn and the rating you gave us. Hope to see you again soon!!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We only stayed one night but it was quiet, comfortable and the staff was great!!
Stayed 1 night in Aug 2023
Response from Karen G.M. on 7 Aug 2023
We all appreciate your business and the high rating you gave to us. Please come back when you get a chance.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Karen G.M. on 7 Aug 2023
Thanks for the high rating you gave us and choosing the Best Western Caldwell Inn for your accommodations!!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Clean and bright. Friendly staff. Great breakfast provided at next door restaurant. We stay here every time we are in the area
Stayed 1 night in Aug 2023
Response from Karen G.M. on 3 Aug 2023
Thank you for choosing the Best Western Caldwell Inn for your accommodations. We appreciate your business.

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Karen G.M. on 3 Aug 2023
Thanks for staying with us here at Best Western Caldwell Inn. Hope you will return when you get the chance.

10/10 Excellent

Robin

Stayed 1 night in Jul 2023
Response from Karen G.M. on 7 Sept 2023
Thank you for the rating you gave us and choosing the Best Western Caldwell Inn. Hope you will return

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Easy to access.
Stayed 1 night in Jul 2023
Response from Karen G.M. on 3 Aug 2023
Thank you for the high rating you gave us here at Best Western Caldwell Inn. Hope you enjopyed youe stay and we see you again.

10/10 Excellent

Joycelyn

Stayed 1 night in Jul 2023
Response from Karen G.M. on 12 Aug 2023
Thank you for staying here at the Best Western Caldwell Inn. We appreciate your business and the rating you gave us. Please come back when you get the chance!

10/10 Excellent

Larry

Stayed 1 night in Jul 2023
Response from Karen G.M. on 12 Aug 2023
Thank you for choosing the Best Western Caldwell Inn for your accommodations. We also appreciate the rating you gave to us !! Please come back.

8/10 Good

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
WILDS&BOAT-1
Stayed 1 night in Jul 2023
Response from Karen G.M. on 21 Jul 2023
Thanks for choosing the Best Western Caldwell Inn for your accommodations and the rating you gave us !!

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very good and very helpful. We were disappointed that our room did not get cleaned while we were out and had to go to the front desk for clean towels.
Stayed 2 nights in Jul 2023
Response from Karen G.M. on 21 Jul 2023
Thanks for your review and choosing the Best Western Caldwell Inn ! We hope you will return when you get the chance.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice and had helpful staff
Stayed 1 night in Jul 2023
Response from Karen G.M. on 18 Jul 2023
Thank you for your review and the high rating you gave us!

10/10 Excellent

Sharie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean, friendly, heated pool, breakfast.
Stayed 2 nights in Jul 2023
Response from Karen G.M. on 18 Jul 2023
Thank you for your review and high rating you gave us! Also for choosing the Best Western Caldwell Inn .

8/10 Good

Tamara

Stayed 2 nights in Jul 2023
Response from Karen G.M. on 3 Aug 2023
Thank you for staying here with us at the Best Western Caldwell Inn. We hope you get to come back when you get the chance.

6/10 Okay

Cassimer

Travelled with partner
Liked: Staff & service
Our room had a closet door that was coming off the rail. The breakfast we had was only for one day and clearly the website said we qould have a continental breakfast both days we stayed. Plus there was Marijuana smell in the hallway on our floor. Plus the place wasnt modernized. Flet like i was staying in an old hotel in the 90s.
Stayed 2 nights in Jun 2023
Response from Karen G.M. on 3 Jul 2023
Sorry you did not like our Hotel. We did offer breakfast both days. Sunday was for the restaurant next door coupons. I never noticed marijuana smell in our hallways this past weekend. I normally smell it and get to the source. As for an old hotel I do not feel this at all. Hope you find an hotel that meets your needs!!

10/10 Excellent

Jennie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, the room was clean and all appliances worked well. The pool area was great.
Stayed 6 nights in Jun 2023
Response from Karen G.M. on 2 Jul 2023
Thank you for your review and choosing the Best Western Caldwell Inn for your accommodations. We hope you get to return.

10/10 Excellent

Matthew Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice. The whirlpool tub was amazing.
Stayed 1 night in Jun 2023
Response from Karen G.M. on 19 Jun 2023
Thank you for your review and choosing the Best Western Caldwell Inn

8/10 Good

victoria

Stayed 1 night in Jun 2023
Response from Karen G.M. on 2 Jul 2023
Thanks for the rating you gave us at the Best Western Caldwell Inn. We appreciate your business.

10/10 Excellent

Kelly

Stayed 1 night in Jun 2023
Response from Karen G.M. on 2 Jul 2023
Thank you for this rating you gave us here at Best Western Caldwell Inn. Hope you get to come back soon!

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was nothing to not like about the property is very nice with stayed there before we were visiting family. We enjoy the staff they’re very nice. We will stay there again.
Stayed 1 night in Jun 2023
Response from Karen G.M. on 6 Jun 2023
We all here at the Best Western Caldwell Inn appreciated your business and your review!! Hope to see you again soon!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean place. Great pool. Good breakfast. We use this place every time we pass through
Stayed 1 night in Jun 2023
Response from Karen G.M. on 6 Jun 2023
Thank you for choosing the Best Western Caldwell Inn for your accommodations and your review. We hope to see you again soon!!

10/10 Excellent

Zerica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Karen G.M. on 4 Jun 2023
Thank you for choosing the Best Western Caldwell Inn and the high rating you gave us!!! Please come again soon.

10/10 Excellent

Leane

Stayed 1 night in May 2023
Response from Karen G.M. on 3 Jul 2023
Thank you for choosing the Best Western Caldwell Inn for your accommodations. We all say thankyou for the rating you gave us. Hope you get to come back.

8/10 Good

Laura, Baltimore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and breakfast. Hard bed. Great price.
Stayed 1 night in May 2023
Response from Karen G.M. on 29 May 2023
Thanks for choosing the Best Western Caldwell Inn for your stay. Hope you will return.