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Reviews of The Fern Residency Calangute-Baga, Goa

3.5 out of 5
The Fern Residency Calangute-Baga, Goa
193/3, Porba Vaddo, Baga Beach Road, Calangute, Goa

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I would give a 5 star for the room and the location. The service was terrible. We stayed for 4 nights and housekeeping came only once after 10 calls. To order anything in the room, it would take 2-3 calls. I had booked the hotel from abroad and on reaching there, they had no records besides showing them a confirmation email but after waiting for a bit, got it sorted eventually. On asking for a bill for the room service, i was denied and only got told what i ordered which obviously i knew. Overcharged for carton juices which had a very low MRP but didnt argue as i was extremely upset about the experience. The bottle of water had a kerosene sort of taste and smell but we were still charged for ordering water and no apology. Wont be staying there on our next visit.
Stayed 3 nights in Jun 2022

10/10 Excellent

MR Kunverji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i am from London ,i had a pleasant stay at this 4 star hotel for a month 18/2 -18/3/22 ,i tell you i took a risk to book this hotel as there was 0 recommendations on this hotel,but i knew when i was booking , i saw the pictures of the hotel ,and knew it cant be that bad , even my family was shocked and opposed,but as i carried on , i would highly recommend this hotel as i could not find any excuse as i was really treated 1st class by all the members of the staff,the hotel is situated in a quiet part near where all the action of Baga and Calangute is , all the rooms in the hotel is big,but i would recommend poolside room , there is nothing like a suite as i booked one but didnt see one or get one, the dinner food at this hotel is fantastic,the breakfast is normal,i alwayes at there for a month as i didnt want to take risk elsewhere just incase , but i would highly recommend this hotel as i didnt have any excuse for my monthly stay, i would only recommend they improve their room service.
Stayed 28 nights in Feb 2022
Response from Team La Dinero on 2 Apr 2022
Dear Mr. Kunverji, Greetings! Thanks for taking out time to review us. We delighted to hear from you and glad to know that your stay with us was good. It is our pleasure that we stood on par with your expectations from us. We will remain dedicated to make your next experience even more cheery and refreshing. Best Regards,