Dear Eric,Thank you for taking the time to provide us with a wonderful 5 out of 5 review. We are delighted that you enjoyed your stay at Arabella Residence, and we truly appreciate your positive feedback.Your comment regarding the absence of toothbrushes has been duly noted. While toothbrushes are not currently provided in all rooms, we would like to inform you that they are available upon request at the reception. We understand the importance of such amenities for our guests' convenience, and we are actively reviewing the possibility of including toothbrushes in all rooms to further enhance the overall guest experience.Your valuable input guides us in our continuous efforts to improve our services, and we thank you for bringing this to our attention. If there's anything else you'd like to share or if you have further suggestions, please feel free to let us know.Once again, thank you for choosing Arabella Residence. We look forward to the opportunity of hosting you again in the future.Best regards,Mohamed IbraheemGeneral MangerArabella Residence Management

Dear Ihab,Thank you for sharing your concerns with us. We appreciate your feedback and want to address the specific points you've raised.We regret any confusion regarding the number of guests in your reservation. We understand the importance of accurate booking information, and we apologize for any inconvenience this may have caused.It is important to note that reservations are typically made based on the number of guests to ensure a comfortable and enjoyable stay. We kindly request guests to provide accurate information during the booking process to facilitate a seamless experience.Regarding the extra charges associated with the additional guests, our reservation policies are in place to ensure fairness and transparency. We apologize if this caused any frustration.We would like to address your mention of a potential bad review to waive the extra guests charge. Our commitment is to provide the best possible service to all our guests, and we value your feedback as it helps us improve. We are more than willing to discuss and resolve any concerns you may have had during your stay. Our goal is to ensure your satisfaction, and we are open to finding an amicable resolution.If you would like to further discuss the details of your reservation or address any outstanding issues, please feel free to contact us directly at info@arabellaresidence.com. We are here to assist and make sure your concerns are addressed appropriately.Once again, we appreciate your feedback and thank you for bringing these matters to our attention.Best regards,Mohamed Ibraheem General MangerArabella Residence Management

We greatly appreciate your kind words! It's fantastic to hear that you found our service to be both spotless and backed by excellent customer care. Our team takes pride in ensuring that every aspect of your experience with us is top-notch. Your satisfaction is our utmost reward, and we'll continue to work hard to maintain this level of excellence.Should you ever require our services again or have any suggestions for improvement, please feel free to share. We value your feedback and look forward to serving you again in the future. Thank you for choosing us!

Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are thrilled to hear that you found our staff to be very friendly and enjoyed our great breakfast. Maintaining a clean and comfortable environment is our top priority, and we're delighted that you noticed our efforts in this regard.We appreciate your suggestion regarding the TV channels available in our rooms. Providing a wide range of entertainment options is important to us, and we continuously strive to enhance our guests' experience. We will definitely take your feedback into consideration and explore the possibility of adding more local and international TV channels to our selection.Thank you once again for choosing our hotel, and we hope to welcome you back in the future. Should you have any further suggestions or requests, please feel free to reach out to our front desk staff, who will be more than happy to assist you.Best regards,

Dear Patrick,Thank you for sharing your experience with us. We're glad to hear that our staff was welcoming, friendly, and helpful, as we strive to provide the best service to our guests. However, we're sorry to hear that your room did not meet your expectations.We would like to clarify that the hotel is located in a luxury area, and the prices are reflective of that. Additionally, we understand that you had reserved a small room, but we would have been more than happy to upgrade you to a larger room if you had requested it.We apologize for any inconvenience caused by the stains on the bed headboard and chair, slow shower drain. We assure you that we take all feedback seriously and will take the necessary steps to address these issues with our maintenance department.and we will use your feedback to improve our services and amenitiesWe appreciate sharing your experience, It's good to know that the hotel is close to Arabella Plaza, which was nice, and that the staff was helpful in ordering food for you . We hope that you enjoyed your time in Cairo despite the room not meeting your expectations, and we hope to have the opportunity to welcome you back in the future.Thank you again for taking the time to share your feedback.

Dear RohndaThank you for your wonderful review of Arabella Residence, where you rated your stay a perfect 10. We are thrilled to hear that our prime location, top-notch service, updated rooms with modern amenities, and cozy bedding all contributed to making your experience memorable.We are grateful for your kind words and are proud to know that our efforts to provide an exceptional stay for our guests have been successful.We look forward to the opportunity to serve you again in the future.Best regards,Arabella Residence

Dear TAMMIWe are overjoyed to hear about your fantastic experience during your 9-night stay with us at Arabella Residence for the research conference at the German University in Cairo. It is wonderful to know that our prime location, near local shopping and grocery stores, and our top-notch service, beautiful traditional Egyptian breakfast, updated rooms with modern amenities, and cozy bedding, exceeded your expectations and made you feel at home.Thank you for your kind words about our friendly and responsive staff, who work hard to ensure that each guest has a memorable stay. We are grateful for your positive review and hope to have the privilege of welcoming you back to Arabella Residence in the future.Best regards,Arabella Residence

Dear Hamdi. Thank you for giving us a perfect rating and for recommending Arabella Residence to other travelers. I’m sure our entire staff enjoyed your visit as much as you enjoyed your stay. Take care!

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Arabella Residence and you liked the location and the breakfast. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know

Dear valuable Guest Thank you so much for your review of your recent stay in Arabella Residence Please note that power outage was out of our control from outside. It is extremely rare happened and it due to unpredictable issues in the main electricity center. We really apologized for any inconvenience you faced during your stay at Arabella Residence and looking forward to accommodate you in the near future

Dear Sayyid On behalf of our Arabella Residence and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed our location, staff and cleanliness We strive to provide excellent service, and we hope to see you again soon!

Dear Dr Hesham Thank you for choosing Arabella Residence Cairo and for sharing a review. We are delighted that you had a comfortable overall stay. Thank you for your recommendation and we hope to have the chance to welcome you back again soon. Sincerely,

Dear Mr. Richard, Thank you for choosing Arabella Residence Cairo and for sharing a review. We are delighted that you had a comfortable overall stay. Thank you for your recommendation and we hope to have the chance to welcome you back again soon. Sincerely, Mohamed Ibraheem General Manger

Dear Valuable Guest Thank you for your review we glad that you liked our service, location and the staff and we are looking forward to seeing soon Yours Mohamed Ibraheem General Manger Arabella Residence New Cairo

Dear Mr. Contreras Thank you for choosing to stay at Arabella Residence and for taking the time to provide us your feedback. We are delighted to know that you enjoyed your stay with us, your feedback has been shared with the team which I am sure will further motivate them to deliver exceptional experiences to all our guests. We look froward to welcoming you back to Arabella Residence. Yours sincerely, Mohamed Ibraheem General Manager

Dear Sir/Madam Thank you for choosing to stay at Arabella Residence and for taking the time to provide us your feedback. We are delighted to know that you enjoyed your stay with us, your feedback has been shared with the team which I am sure will further motivate them to deliver exceptional experiences to all our guests. We look froward to welcoming you back to Arabella Residence. Yours sincerely, Mohamed Ibraheem General Manager

Dear Aly We would like to sincerely apologize for unexpected circumstance that happened to your room in your arrival date and it was out of our control and the first time that happened with us. As an apology We would like to offer you a complementary free of charge two night stay in our place if you would accept that. We did make a new policy with extra room booked only in case of any emergency Thanks for your feedback that contributed in enhansing our booking system. And Thank you for your understanding , please Rest assured it is always our intention and promise to deliver only the very best service to all our guests. We hope to welcome you back to Arabella Residence Best regards, Mohamed Ibraheem General Manger

Dear Valued Guest,Thank you for taking the time to share your positive review of Arabella Residence. We are pleased to hear that you enjoyed your stay and appreciate your kind words about our friendly and kind staff.Your feedback regarding the facilities is valuable to us. We would like to inform you that we have recently completed renovations across all rooms, aiming to enhance the overall guest experience. We hope that these updates contribute to an even more enjoyable stay for our guests.Once again, we appreciate your feedback, and we look forward to welcoming you back to Arabella Residence in the future.Best regards,Mohamed Ibraheem General MangerArabella Residence Management

Dear SylvainThank you for taking the time to share your feedback with us. We appreciate your comments and are glad to hear that we were able to address the issue with your room's air conditioning promptly by upgrading you to a higher standard room. Your comfort is our top priority, and we apologize for any inconvenience you experienced in your initial room.Regarding the pricing, we understand your concerns and value your input. We continually assess our rates to ensure they reflect the quality and value of the accommodations and services we provide. We hope that your overall experience at our establishment was otherwise enjoyable, and we would be delighted to have the opportunity to welcome you back in the future, providing you with an even more memorable stay.If you have any further comments or suggestions, please do not hesitate to reach out. We are committed to improving our services based on guest feedback.Thank you for choosing to stay with us.Warm regards,

Dear Guest,Thank you for sharing your feedback about your recent stay at Arabella Residence. We're glad to hear that you enjoyed our breakfast and the service provided by our reception team. Your kind words are appreciated, and we will continue to work on improving all aspects of our guests' experienceWe apologize if we couldn't offer you a better rate during your visit, as we are currently in the high season and prices can be affected accordingly.We would like to mention that our Residence is located in the prime area of New Cairo, known for its excellent amenities and convenient access to various attractions. We strive to provide our guests with a comfortable and enjoyable experience, and we regret that we fell short of your expectations in terms of the available activities.If you ever decide to visit our area again, we would be delighted to have another opportunity to serve you and make your stay more enjoyable.Best regards,

Thank you for your review! We appreciate your positive feedback about our service, staff, and overall environment. We're sorry to hear that you found our bathrooms to be lacking, and we will definitely take your feedback into consideration as we strive to improve our facilities. We hope to have the opportunity to welcome you back soon and provide an even better experience.

Kuulostaa siltä, että sinulla oli loistava kokemus tässä paikassa! On aina mukavaa kuulla, että henkilökunta oli avulias ja huone oli mukava ja hyvin varusteltu. Ilmastoinnin ja kylpyhuoneen tarvikkeiden, kuten shampoon, hoitoaineen ja suihkugeelin, saatavuus voi tehdä suuren eron majoituksen kokonaislaatuun. Kiitos, että jaksoit jakaa positiivisen arviosi, ja toivomme, että sinulla on mahdollisuus vierailla uudelleen tulevaisuudessa!

Thank you for taking the time to leave us a review and for sharing your positive experience with us! We are delighted to hear that you enjoyed your stay with us, particularly our staff's helpfulness and friendliness, the cleanliness of our hotel, and our convenient location near Arabella Plaza. Our team takes great pride in providing exceptional service and maintaining a clean and comfortable environment for our guests, and we are thrilled to hear that they were able to exceed your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay soon.

Dear Sir/Madam Thank you for taking the time to leave us a glowing review and rating us 10 out of 10 on Hotels.com. We are thrilled to hear that you had a fantastic stay with us and that our services met and exceeded your expectations. We strive to provide exceptional hospitality to all of our guests, and it is wonderful to know that we succeeded in making your stay memorable. Thank you again for your kind words, and we look forward to welcoming you back soon.Arabella Residence

Dear Ibrahim Thank you for choosing Arabella Residence, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations,. Arabella Residence aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Arabella Residence in the future. Sincerely,

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Thank you for your review , We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We would like the opportunity to talk and investigate your feedback further

Dear Valuable Guest Thank you for your review we glad that you liked our service, location and the staff and we are looking forward to seeing soon Yours Mohamed Ibraheem General Manger Arabella Residence New Cairo