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Reviews of Cotton House Hotel Budapest

4 out of 5
Cotton House Hotel Budapest
Jókai u. 26., Budapest

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 209 reviews" "
Rating 8 - Good. 88 out of 209 reviews" "
Rating 6 - Okay. 38 out of 209 reviews" "
Rating 4 - Poor. 12 out of 209 reviews" "
Rating 2 - Terrible. 8 out of 209 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very clean and helpful staff. Awesome breakfast in the brick underground cellars where the Cotton Club Jazz rooms were pre Covid

6/10 Okay

joseph

Disliked: Room comfort
Storage bedroom
No Windows in the room? Is it a room or storage??
Stayed 2 nights in Oct 2022

6/10 Okay

joseph

Good breakfast. No windows at room
There’s some rooms in the hotel that don’t have window. How come? The breakfast is great but the rooms are awful. No Windows no fan no airconditioning. It like you are inside of box. When you take a shower it’s so hot and humid inside the room that you have to open the door or you will die.
Stayed 2 nights in Oct 2022

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
centre of the city,just off the main street quiet
Old -world "charm" theme of yesteryear artists and performers decor and settings across the hotel effective and not kitchy certainly not a usual hotel in that it is not part of a modern hotel chain I must point out 1 small glitch..the spa tub in the room had a dirt ring around the edge where it joins the base.the spa/air inlets are is not very strong so expect just water movement.Breakfasts as in many European hotels of this type were good,however nothing changed day to day the same.nicely presented,fresh and appealing,apart from the bread for the toaster...stale all of the 4 breakfasts i spent there.the airconditioner in the room had just flowing air,no true airconditioning.other than these points,i fully recommend it -value for money
Stayed 4 nights in Nov 2019
Response from Kata Gila on 22 Nov 2019
Dear Brian, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. I apologize for the problems of the spa tub, out technical staff will check it. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Gloomy, dull, safe didn't work and seemingly not repairable, hot water hit and miss. Avoid.
Stayed 5 nights in Oct 2019
Response from Kata Gila Front Office Manager on 18 Nov 2019
Dear Guest, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am sorry to hear that we did not meet your expectations, next time please turn to the reception as we are here to serve you the best. I am sorry for the inconvenience caused, I would need further details (room number) to follow up this issue. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2019
Response from Kata Gila Front Office Manager on 6 Oct 2019
Dear Guest, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. No huge issues.
Room was fine for what I paid. I was solo, and only need the room to sleep and shower. It was fine. Wish I was put in a room away from the outside construction. I would have paid more, or taken a downgrade. Breakfast was fine. No issues. Lady who checked me in was very friendly... even asked me if I was going to be cold going out in short sleeves.
Stayed 3 nights in Sep 2019
Response from Tommy on 2 Oct 2019
Thank you for the good review. We wish to see you again in the near future. Kind Regards, Tamás Füredi -Reception

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019
Response from Kata Gila Front Office Manager on 2 Oct 2019
Dear Guest, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Budapest Hotel. I am delighted to hear that you had such a lovely stay. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
No window
Everything was great with our stay apart from the fact that our room had no window. Felt very artificial and a bit unpleasant
Stayed 1 night in Aug 2019
Response from Kata Gila Front Office Manager on 14 Aug 2019
Dear Simone, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. I have just checked you reservation that you did book one of our relax rooms, which does not have a window (it is also marked on your confirmation). Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient,location, helpful staff. Came in very late one night and overnight staff quickly opened door.
Stayed 3 nights in Jul 2019
Response from Kata Gila Front Office Manager on 14 Aug 2019
Dear Guest, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. Thank you for highlighting the work of the night staff, I will hand this positive comment for them. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall th hotel was overpriced and not worth the money. The lift did not for 3 out of the 4 days we were there. Bedroom very dark bathroom toilet out of date and far too small. The hotel was not good value at all.Very disappointed.
Stayed 4 nights in Aug 2019
Response from Kata Gila Front Office Manager on 1 Oct 2019
Dear Anonymous, let me take the opportunity to thank you for your time and efforts to review your stay one and a half month ago at the Cotton House Hotel Budapest. I am sorry to hear that you did not enjoy your stay with us. Next time if you have any problems please turn to any colleague and we are there to help you. Our elevator was out of order because of the construction but it works perfectly now. Please accept my apologies if there was any inconvenience caused. Usually our guests like our rooms and bathroom, I am sorry to hear that it did not meet your expectations. l hope you enjoyed our magnificent capital, Budapest. Best regards, Kata Gila Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were very helpful, and the location is very good.
Stayed 3 nights in Aug 2019
Response from Kata Gila Front Office Manager on 7 Aug 2019
Dear Guest, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. Thank you for highlighting the work of the staff, I will hand this positive comment for them. Hope to see you again in our hotel. ű Best regards, Kata Gila Front Office Manager

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Will contact property owner or franchisee to complain about staff behavior when I checked in at midnight
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jul 2019
Response from Kata Gila Front Office Manager on 5 Aug 2019
Dear Guest, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from Kata Gila Front Office Manager on 4 Aug 2019
Dear Guest, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovations. Great breakfast. Close to shopping restaurants transportation
Stayed 4 nights in Jul 2019
Response from Kata Gila Front Office Manager on 2 Aug 2019
Dear Guest, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Meilang

Liked: Cleanliness, staff & service
Very Good Location and Friendly Employee
Very Good Location. My room has no window, but it was good for us because we had jet leg. The front desk Mr. Amburs provided very good information for us to visit Budapest.
Stayed 1 night in Jun 2019
Response from Kata Gila Front Office Manager on 12 Jul 2019
Dear Meilang, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. Thank you for highlighting the work of my colleague, Barna Ambrus. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling as a family with 5 of us. It was a unique and delightful place with great staff most courteous. We lost a purse in a taxi they had secured and they retrieved it and promised to send it to us in the USA. (Hopefully it'll come soon.) We were glad it was not too hot then. It has no AC....but was convenient to many places we visited.
Stayed 2 nights in Jun 2019
Response from Kata Gila Front Office Manager on 12 Jul 2019
Dear Guest, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay with us. I am sorry to hear that you felt the air condition did not work in the room perfectly. We have air conditioning in our rooms, but it takes time to have the room cool down. Next time please turn to one of my colleague and we are happy to help you with it. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well located, and its atmosphere as an old building is unique, without losing any modern service.
Stayed 1 night in Jun 2019
Response from Kata Gila Front Office Manager on 4 Jul 2019
Dear Guest, Let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. Hope to see you again in our hotel. Regards, Kata Gila Front Office Manager

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Amazing location but lackluster hotel performance.
The trip was amazing and the hotel is located very close to a lot of major attractions. Walkable distance to the Hungarian Parliament., St Stephens Basilica etc. So many places to eat and drink close by. The hotel needs to step up its cleanliness and housekeeping. Rooms weren't cleaned for two days together twice during our 5 day stay. No bathroom supplies were replenished unless you asked the front desk and sometimes you even needed to remind them a few times over. The AC units need a lot of modernizing. Of the two rooms we had, one had conked off and the other one seemed to be on its last legs. Thankfully it had rained and the temperature was comfortable at night. The front desk staff is pretty helpful. Akush and Tibor are very nice and accommodating hosts. The breakfast is decent. Not good but decent. At times they ran out of scrambled eggs and at other times other items like croissants and it would take them forever to replenish them. No staff available at the breakfast to help you out or monitor if anything is needed. Will only stay here again if no other hotel available in the near vicinity.
Stayed 4 nights in Jun 2019
Response from Kata Gila Front Office Manager on 24 Jun 2019
Dear Anonymus, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you enjoyed your stay in Budapest. Also please accept my apologies regarding the daily cleaning service. I will need to follow-up this issue with the cleaning ladies. Thank you for your remarks regarding the bathroom amenities. Because we care about our environment and do not want to produce lots of plastic waste the bathrooms are set with shampoo, showering gel and soap dispenser. I feel sorry that we could not provide in time decent bathroom amenities. I am sorry to hear that you were not satisfied with our air-condition system. It does work but it takes time to have the room cool down. Thank you for highlighting the work of the reception staff, I will hand this positive comment for Ákos and Tibor. Usually our guests love our breakfast but thank you for your remarks I will follow up them. Please accept my apologies again for the inconveniences. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Kata Gila Front Office Manager on 22 Jun 2019
Dear Sharon, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location elevator broken down constantly,forgot to clean room one one occasion,no soap in shower for 2 days
Stayed 6 nights in Jun 2019
Response from Kata Gila Front Office Manager on 22 Jun 2019
Dear Anonymus, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. Please accept my apologies regarding the daily cleaning service. I will need to follow-up this issue with the cleaning lady. Thank you for your remarks regarding the soap. Because we care about our environment and do not want to produce lots of plastic waste the bathrooms are set with shampoo, showering gel and soap dispenser. Next time please contact our staff and we are happy to provide bars of soap. I am aware that we had difficulties with the elevator. We fixed it and now it works perfectly. Please accept my apologies, if there was any inconvenience caused. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

2/10 Terrible

Vanessa, London

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hotel with a lot of character but unfortunately the outside was covered totally by scaffolding. Portable toilets outside for the workmen & a huge skip, piles of plaster & brick. Very noisy area & workmen right outside our window working from early morning till 6pm. Couldn’t open the curtains or windows. Wouldn’t stay here again if it was free!!!
Stayed 3 nights in Jun 2019
Response from Kata Gila Front Office Manager on 22 Jun 2019
Dear Vanessa, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. Please accept my deepest apologies regarding the renovation, it will be over soon and our guests can admire the beautiful frontage of this old historical building. Best regards, Kata Gila Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
lovely little hotel with great decor in city nice breakfast and sraff
Stayed 3 nights in May 2019
Response from Kata Gila Front Office Manager on 1 Aug 2019
Dear, Let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay in our hotel and the atmosphere made a deep impact on you. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the 1920 theme deco from the early jazz era and the nice size rooms.
Stayed 4 nights in May 2019
Response from Kata Gila Front Office Manager on 26 May 2019
Dear, Let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you had such a lovely stay in our hotel and the atmosphere made a deep impact on you. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint old hotel, in one of the traditional buildings in the center of Pest, very near most things visitors want to do in Budapest. They have kept the beautiful Art Nouveau decor, furniture, wallpaper, etc. Rooms are very clean, and the staff are really nice and helpful. Note, though, that this a traditional building, with very dark rooms.
Stayed 1 night in May 2019
Response from Kata Gila Front Office Manager on 2 Aug 2019
Dear Pascal, Let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am happy to hear that our hotel's atmosphere made a deep impact on you. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Its centrally located minutes walk from the main train station etc. Reception decor is good. Room was clean. Breakfast was good with warm food and quite a few options of cheese and meat. We stayed in the hotel for 3 nights. Please do not go there! The rooms have got temparature control problems and they dont have a fan. There are refurbishments going on the outside of the property so all the windows are shut, the heating seems to be on all day even thought he thermostat was switched off and so the rooms are extremely hot! We told the hotel staff and he agreed that its hot inside the room, he checked the heater and said he cant do anything and there is no fan. We even said we are better of sleeping in the lobby and he agrees its better in the lobby :-) After a lot of persuasion he gave us a portable heater which works as a fan if the heating is switched off. It wasnt blowing any air. Anyways by then it was just a night remaining for us to leave the place. Please stay away from this place!
Stayed 3 nights in May 2019
Response from Kata Gila, Front Office Manager on 18 May 2019
Dear Anonymus, Let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. Please accept my deepest apologies regarding the aircondition issue. Because of the extreme weather changes in the last weeks we had switched back our heating system. In most of the hotels it is optional if the system blows warm or cold air, in this case we had to change it to warm air. Our system do works but it takes time to have the room cool down. I have personally checked our portable fans, it does blow cold air. Please accept my apologies again. Regards, Kata Gila Front Office Manager

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Good location... but under renovation, noisy, no view...Unique decor. No working heat control or AC...room like a sauna. Very strong potporri smell everywhere. Breakfast included is good, but not open for even coffee until 7:30 am.
Stayed 3 nights in May 2019
Response from Kata Gila Front Office Manager on 19 May 2019
Dear Anonymus, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. As we are located in the city center, unfortunately street noise can occur. Also we are more than happy to allocate a room on a higher floor, where the noise disturbance is lower. Because of last weeks's extreme weather changes we had to switch back our heating system. As in most of the hotels you can choose the system blows warm or cold air, we had to choose the warm air as heating was needed. Our system does work, but after switching off the heating it takes time to have the rooms cool down. I am happy to hear that you enjoyed our breakfast. We would like to inform you we have our bar open before 7:30 am, so we can serve coffee. Best regards, Kata Gila Front Office Manager

8/10 Good

Verified traveller

Stayed 6 nights in Apr 2019
Response from Kata Gila Front Office Manager on 1 Aug 2019
Dear, Let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Crisal

Liked: Cleanliness, staff & service
No phone in the room. Location isn't that great....breakfast room is beautiful & the breakfast was very nice.
Stayed 1 night in Apr 2019
Response from Kata Gila Front Office Manager on 26 Jun 2019
Dear Crisal, let me take the opportunity to thank you for your time and efforts to review your recent stay at the Cotton House Hotel Budapest. I am delighted to hear that you enjoyed our breakfast, our guests just love it. Thank you for your remark about the telephone, this issues already has been resolved. Our hotel is located in the city center, close to the main tourist attraction points on the Pest side. This part of the city is safe also. Hope to see you again in our hotel. Best regards, Kata Gila Front Office Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing was the scaffolding outside the window and workmen had a direct view into the room.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 5 nights in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely little hotel. Excellent breakfasts
Stayed 3 nights in Dec 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet Breakfasts were amazing and served in the charming underground basement. The hotel is in a great location, 5 mins to railway station, 10 mins to Parlament building(walking times) . It is full of old world 1930s charm.
Stayed 2 nights in Oct 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

2/10 Terrible

Jane

Disliked: Staff & service, property conditions & facilities, room comfort
Correcting your changes in earlier review
Stayed 2 nights in Oct 2018

4/10 Poor

Eileen, Ireland

Liked: Cleanliness
Hotel is in a good location.
The hotel is in a good location.It was clean,but the room was small.The lights went out while I was there. There was no emergency lighting only the tea candles .I was going down the stairs for breakfast when I slipped and feel down the stairs hit my head on on the brick wall at the bottom. I was asked if they would call an ambulance and I declined. No one from management came to see if I was ok or ever questioned the incident or contacted me to see if I was ok.
Stayed 3 nights in Oct 2018

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Quaint Hotel
Everything was fine except room was to hot, inquired at front desk was told later the air was turned off the week before and then it turned hot again, and supposedly heat was turned down but was still hot until last night.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Heating difficult to control; had to open window but street very noisy with people till late hours. Also, hotel guests noisy till late hours. Cleaning inconsistent- no clean glasses in 5 days!
Stayed 5 nights in Sep 2018

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was PERFECT
It was amazing, everything...kind, polite, caring, and helpful staff. We will stay there again, when we come back....we will tell our traveling friends to visit as well!!!! We loved the pictures of Billie Holiday and other jazz artist. Everything was perfect, breakfast was included. That was a plus! Thanks for the hospitality, it was greatly appreciated.
Stayed 4 nights in Sep 2018

2/10 Terrible

Haralambos

Disliked: Staff & service, room comfort
I gave me a room with no windows and in bad condition. I am claustrophobic and when I complained I was met with arrogance. On top of that checkout is at 10:00 which I find it unusual.
Stayed 1 night in Sep 2018

10/10 Excellent

shiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Stayed 1 night in Sep 2018

10/10 Excellent

Jennie, Macau

Good and pleasant stay
Good location and friendly and helpful staff. Room size is good and nice bed. Breakfast is good. Many restaurants around and easy walk to the main attractions. The room rate is reasonable.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice old world hotel but the facilities not used
The facilities not used at the hotel ( underground restaurant jazz club would make this a 5 star restaurant to stay in . We had a nice stay but the breakfast was terrible we asked For toast bread and told none . It would have took 5 mins to get bread . Myself brought a loaf in 5 mins and we and others st the hotel used . Lights not on so could not see food laid out .
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Convenient location vintage hotel
Toilet and bathroom are separated and small, very basic. Very old feel which i think young generation will not like. Breakfast is quite good with very good coffee. Location is very convenient. Strict on check-in after 2pm only.
Stayed 3 nights in Aug 2018

6/10 Okay

OT, Derby,England

Liked: Cleanliness, staff & service
Very Good location, quirky and original. Close to train station and Parliament, nice area for bars. On negative : in places old-fashioned and need some fixing. No coffee or tea facility in rooms. Room clean but missing towels, No redeeming of mini bar fridge, so if you you stay for more than one night you will be left without.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff, but avoid the windowless room
I accidentally booked a windless room (I didn't even realise this was legal). I tried to remedy my mistake immediately through the hotel and through Expedia multiple times, but neither were very helpful, passing me back and forth, despite room availability and my willingness to pay more. I ended up staying in the windowless room. The room was big enough (so less claustrophic than feared), but after a couple of days it got rather disorienting. The breakfast room didn't have windows either, so I ended up having breakfast elsewhere where I can get some fresh air and light, and coming back to hotel just to sleep. I wouldn't recommend this.
Stayed 6 nights in Aug 2018
Response from Cotton House Budapest on 23 Aug 2018
Dear Guest, thank you for sharing your comments. We are apologize for any inconvenience or discomfort you experienced during your stay. Your comment is valuable for us and highlight the areas where we need to focus on in order to gain an excellent guest experience. Kind Regards, Cotton House Budapest