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Reviews of Budapest Royal Suites II

3 out of 5
Budapest Royal Suites II
Krt. Károly 5, Budapest

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 103 reviews" "
Rating 8 - Good. 33 out of 103 reviews" "
Rating 6 - Okay. 32 out of 103 reviews" "
Rating 4 - Poor. 13 out of 103 reviews" "
Rating 2 - Terrible. 7 out of 103 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
Convenient location. Dark alleyway to go into the apartment and waited very long for the manager to arrive. Bathroom shower drain is blocked, lights broken, bed sheet is dirty.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The location of the property was excellent, you are right in the centre of town with lots of shops, cafes and things to do. Sophie was great, she kept in contact with us before arriving and was exactly in time. She was more than helpful. The room was okay for the price however the room was cold at night and there was only one blanket per person which really wasn’t enough. The TV didn’t have any English channels or subtitles which was annoying.
Stayed 5 nights in Jan 2020

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for the price
Ok stay for the price. Great area. Good communication.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
+In the middle of city +Clean - tiny room with tiny window - terrible house condition - room was dark
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the furniture was a bit old, but for the price it was what I expected. Locking and unlocking the doors was a bit hard at time, but this is a minor issue. Location is excellent, it is in the center and near all historical sites. It is also not far away from the bus stop that takes you to the airport
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only positives here are the location and the size of the room. This accomodation had no reception so we were told to contact Sophie via phone when we arrived in Budapest and then again when we arrived at the address of the accomodation. When we arrived by train we attempted to contact Sophie on the number provided multiple times with no answer. We ended up sending a text message saying we'd be at the address at 2pm for check in. 2:10 came and finally our calls were returned, Sophie informed us her colleague would be letting us in...shortly after we were greeting and checked in by the housekeeper... she took our payment and no receipt was given. The room was large but pretty grubby, the queen size bed had two single sized blankets, the rug in the room looked as if it hadn't been vacuumed in months, there were two towels but no bath mats or hand towels. The wifi was described as "premium" by the facility online, but it cut in and out and honestly the wifi in the local laundromat was faster. There was no housekeeping...we stayed for 3 nights and during that time we did not have our linen changed, fresh towels, rubbish removed....we even ran out of toilet paper and had to get our own. We saw a cleaner one morning and asked for fresh towels, we were told there were some issues with the washing machine and that there was only one.....just one towel for a floor full of people?! There is a communal kitchen with a small fridge full of old mouldy food. Overall, not great.
Stayed 3 nights in Feb 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was notified the same day about a last minute change in location the reason not totally clear. Something about the previous client not checking out on time and the manager not being able to reach them? In either case I was relocated to a very beautiful and what they said was a much nicer apartment, about 10 minutes from the first location. Clean, immaculate, neat and extremely presentable. Next to transportation and amenities in the downtown area. Ildi met me and was very gracious and waited for me at a late hour. The apartment was also safe and secure with proper locks and key passes. Would like to visit again for sure, but not sure if I'd get the same excellent deal and accommodations. Highly recommended!
Stayed 2 nights in Jan 2019

10/10 Excellent

menashy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Sophie was there to greet us as scheduled. She was extremely helpful, patient, polite and eager to please. The accommodation was most convenient, right in the hub. Close to the hop on/hop off bus route and within walking distance of many fascinating places. Would definitely return.
Stayed 6 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don’t have a reception, don’t accept card payments and the rooms are not very clean
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Was cheap and cheerful- good location!
Good for the price! So hot in the room though. Lady that showed us in was lovely. Good for two friends sharing just in need of a bed! Air con would have made a massive difference to comfort! Then again so cheap can't complain we wanted to use our money for drinks and fun!
Stayed 3 nights in Aug 2017

4/10 Poor

S F K K

Disliked: Property conditions & facilities, room comfort
Not recommending
Since the room has no air-conditioner, during my stay at there the weather was so hot, needed to open the window, the building was facing the street, couldn't sleep well at all, also the drainage of shower was so bad, the bathroom was almost flooded, it was a nightmare. Not recommending to stay during summer time.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location
Very slow WiFi

10/10 Excellent

Prince, Newcastle Upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Break
Its was very nice staying in this Hotel, very clean, very helpful staff, noise free. Location was perfect in the city centre. Metro station just 5-8 mins walk. Room was big, very clean room & batchroom. It was very relaxed and price for this hotel was very cheap. I would recommend this Hotel, next time definitely will stay in this hotel again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay and great staff

6/10 Okay

Bobby, Penang, Malaysia

Liked: Cleanliness, staff & service, room comfort
Great location!
As most reviews mentioned, this is a serviced-apartment. While the room was well-furnished, clean and had good water pressure, the way up was an eye-opener for me anyway. The person who contacted me was most kind and helpful, and that made the stay very positive. The neighbourhood was exciting and in the middle of town.

2/10 Terrible

Youtofu, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place
A horrible experience. First, this place is not up to the standard for appropriate lodging. There is no staff on the site. You have to call before going there, otherwise, nobody there to check you in. Our train was delayed for three hours. So by the time we got there, no one was there. We waited outside on a busy street in strong wind for 45 minutes for checking-in. Secondly, the hotel is very hard to find. We got to the address ok but the actual hotel is nowhere to find because the address is just a big apartment complex and there was no hotel name on the building. Thirdly, it took three keys to get into your room. One key to the gate. One key to the private apartment unit. One room key. Rather confusing. Then, the staff's attitude was bad. When we got upset with waiting, we complained about it, the staff simply started to threaten not to give us the room ! We would have just left but it was past 9 pm and with two heavy bags so we had to take it! Fourth, the staff insisted on taking cash only even though it is not the case by the website. We had to go several blocks to withdraw cash from an ATM machine. So staying there was just unnecessarily complicated and high inconvenient for guests. Fifth, several things were broken in our room (#3): the toilet laid was off; the holder of shower head was broken; shower was so small and you could easily bump into the hot water. My wife got burned several times; the bed sheet was dirty with stain (photo to prove upon request); wet towel.

6/10 Okay

Bogdan, Kyiv

Liked: Cleanliness, staff & service
two night in Budapest
This is like a big apartments with 8 separated rooms. Each room equipped by bathroom.

6/10 Okay

Katy, London

Disliked: Room comfort
Perfect location, is in the heart of Budapest
Well, it's ok for one to nights. It feels like you live with your parents. There is no feeling for an apartment. Very ordinary. I expected better.

4/10 Poor

Tomori

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

olga, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price
Traveled to Budapest in late September and stayed at the Budapest Royal Suites II. Note that when you are looking for the place, the sign outside will actually read "Carmen Mini Apartments". The hotel itself is not really your typical hotel, has more of a feel of renting a room in a house with a private bathroom. The room we stayed in was pretty small, but we expected that much as is typically the case with most places in Europe. The location of the building is great, situated on a major street with walking distance to most everything. When we got to the Hotel, we were greeted by Sofie (she helps manage the place); she was very pleasant to talk to and was able to give us a lot of advice on where to dine. Overall, the price was right as we were traveling on a budget and knew we would not be spending much time in the hotel.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Firstly the 'Royal Budapest Suites' does not exist. After walking around Budapest asking people where this establishment is for around 2 hours, we discovered that it is actually called hotel Carmen (ignore the location they give you on this website it takes you to the wrong place) and is located in what is essentially a scruffy back alley. Finally finding Wi-Fi, and discovering an email asking us to meet with a rep of sorts outside said alley we found the hotel up a none descript stair case within one of the buildings in the alley. Climbing the Soviet era stairs that brought back memories of reading of the battle of Stalingrad we arrived at the appartement front door that in no way stated that this was the place or even a hotel. The room we were given within was large, clean and air conditionened and made for a surprising change to my initial shock. Staff were friendly (for the one and only time we saw them) the place cheap, central location and overall a pleasant experience. Don't judge a book by its cover upon arrival is the phrase to describe this hotel it does actually look like the pictures inside the appartement, very nice. Just email them and ask where the heck the place is before you go to avoid messing around trying to find it for hours!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Jonathan, Santa Monica

Liked: Cleanliness, staff & service
Functional, good location
It was a little difficult to find. Fortunately hotel employee Sofie met me at a predetermined time, chosen by me, to show me the hotel, the room, and all the ins-and-outs. Really, Sofie was great! The room was very basic but served its purpose. It was in a great location, walking distance to pretty much anything you'd want to see in the city.

4/10 Poor

Federico

Disliked: Cleanliness
Sono stato accolto da una persona che non parla inglese ma solo ungherese, ho firmato un documento scritto in ungherese e pagato il conto. La posizione è buona, ma lo stabile è vecchio e brutto.
Stayed 3 nights in Feb 2022

6/10 Okay

Dorthe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Skrabet hotel, Inge reception, men rent
Centralt beliggende “hotel”. Det har ingen reception, hvilket manglede meget, da det var vores første tur til Budapest og vi havde brug for at stille spørgsmål. Værelset var kun møbleret med en seng. Der var MEGET lydt, både larm fra vejen og fra de øvrige gæster. Hotellet lå tæt på det meste og det var let at stå på en bus eller metro, som havde flere stationer lige i nærheden. Vi har været ok tilfreds med stedet, men vil ikke booke det igen. Der mangler komfort, service og en reception
Stayed 4 nights in Feb 2020

10/10 Excellent

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Angelo, Milano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Struttura pulita, stanza abbastanza grande e centralissima. Molto vicina alla fermata metro e al centro. Unica pecca è stato l'inconveniente del check in. La persona incaricata è arrivata con un'ora di ritardo a causa di un problema. Se avesse avvisato per tempo avremmo evitato l'attesa al freddo tutto quel tempo!
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
El sitio excepcional, parada del bus del aeropuerto en la misma calle, pero mal señalizado y bastante viejo. La cama bien
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Ida-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhed i hyggeligt kvarter!
Værelserne er store og rigtig fine, der er hvad man behøver, og fint med det lille fælleskøkken. Placeringen er også rigtig god, i gåafstand til alt, og ligger lige ved siden af det hyggelige jødiske kvarter med uendeligt mange restauranter, cafeer og barer. Også i gåafstand til Donau og resten af de ting man skal opleve i Budapest. Kan klart anbefale at bo her!!
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Positivo: Camas confortables, buena ubicación (bastante céntrico, al lado de la Gran Sinagoga), anfitriona simpática y amable. A mejorar: en nuestra habitación los enchufes no estaban en la mejor condición y había una pequeña fuga de agua en el lavabo.
Stayed 2 nights in Aug 2019

6/10 Okay

Stina

Disliked: Cleanliness, staff & service, property conditions & facilities
Toppenläge med låg standard!
Lägenheten ligger väldigt bra till, du har nära till det mesta. Det är dock ett rum i ett lägenhetshus, eget rum med toalett men övriga ytor är tillsammans med de andra som har varsitt rum i lägenheten. Ingen AC, en fläkt fanns att tillgå. Kackerlackfällor i de gemensamma utrymmen fanns..
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Nos costó mucho encontrar el establecimiento, deben colocar rotulación, no solo a nosotros nos costó encontrarlo sino también a otros huéspedes. Hace falta un poco más de mobiliario en las habitaciones por lo cual se vuelven algo incómodas
Stayed 4 nights in Jul 2019

8/10 Good

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Catalina

Es un alojamiento que tiene una muy buena ubicacion, esta muy limpio y comodo. Recomendable
Stayed 4 nights in Apr 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
お湯が出てこないとゆうトラブルがあったが、真摯に対応してもらえた
Stayed 1 night in Mar 2019

10/10 Excellent

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
centralissimo
Comodissimo come posizione, basico ma essenziale e completo. Gentilissima Sophie che ci ha accolto e chiara nelle spiegazioni. Unico consiglio per migliorare, porre più attenzione ai particolari, esempio in camera vi era un unico appendino, non c'era un cestino se non in bagno, non vi era una coperta aggiuntiva se si aveva freddo la notte... tutte piccole accortezze che non rovinano un viaggio ma che potrebbero fare un ulteriore salto di qualità
Stayed 2 nights in Jan 2019

8/10 Good

OLEKSII

Disliked: Cleanliness, property conditions & facilities, room comfort
Отпуск в Будапеште
Очень изношенное состояние. Плохого качества полотенца. Высушивали на батареи и все равно был запах сырости. Не уютно. В комнате стоял старый не работающий огромный пыльный телевизор. было прохладно. Хотя отопление хорошее. Одеяла не тёплые и маленькие. Подушки тоже маленькие. Все максимально экономное и жадное. На кухне мало посуды, тупые ножи. Месторасположение отличное - самый центр города. Рядом астория, торговые центры и парламент до 20 минут пешком. Это очень сильно радовало и скрашивало состояние жилья.
Stayed 3 nights in Jan 2019

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Purtroppo molto al di sotto delle aspettative.non pulito bene e struttura fatiscente e non mantenuta in condizioni almeno sufficienti.unica nota positiva temperatura in camera e acqua calda.
Stayed 3 nights in Dec 2018

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grauenvolles Zimmer nie wieder
Schlechtestes Zimmer was wir jetzt in Budapest hatten. Matratze durch gelegen dreckig und Steckdosen hingen aus der Wand aber die Krönung war das Bad. Komplett verschimmelt Dusche Toilette Boden ein Geruch wie in einem Biotop dieses Hotel hat keinen Stern verdient und sollte wegen Gesundheitsbedenken geschlossen werden!!!! Haben uns ein neues Hotel gesucht war nicht zu ertragen
Stayed 3 nights in Dec 2018

2/10 Terrible

Oli, Aargau, Schweiz

Disliked: Cleanliness, property conditions & facilities, room comfort
Total heruntergekommene Bruchbude. Altes, unbequemes Bett mit ausgeliegenen Federn. Ein kleiner Nachttisch ist die einzige Ablage im Zimmer. Kein Tisch oder Stuhl, nicht mal ein Kleiderhaken im Zimmer, also muss man die Kleider entweder auf den Boden werfen oder aufs Bett. Die Toilette stank und war nicht sauber. Der Toilettensitz war kaputt und die Aufhängevorrichtung für die Duschbrause war auch nicht vorhanden. Alles war staubig und schmutzig oder schlichtweg defekt. Totale Katastrophe
Stayed 4 nights in Oct 2018

8/10 Good

Vinicius F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Sep 2018

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Für den Preis ok.
Das Appartment liegt zentral in Budapest und ist mit ÖPNV sehr gut erreichbar.
Stayed 2 nights in Feb 2018

8/10 Good

Nondas

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2017

6/10 Okay

Flemming

Liked: Cleanliness
Spartansk Bed and breakfast-værelse, som er centralt beliggende.
Stayed 3 nights in Sep 2017