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Reviews of Matisse Bucharest Old Town

2.5 out of 5
Matisse Bucharest Old Town
18 Strada Blanari, Bucharest, Bucharest

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 55 reviews" "
Rating 8 - Good. 4 out of 55 reviews" "
Rating 6 - Okay. 2 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Unbeatable location & value in Old Town, Bucharest
We recently spent 4 nights in Matisse Bucharest Old Town apartments and were positively amazed by the location, quality and reasonable price of the apartments. You are 5-10 minutes walk from all the major Old Town sights and night life and the apartments are very clean and spacious. We would strongly recommend these apartments to other tourists.
Stayed 4 nights in Oct 2023
Response from Nicolae Geamana on 17 Oct 2023
Dear Mary,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal, and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, the property is in excellent condition
Stayed 1 night in Aug 2023
Response from Nicolae Geamana on 5 Sept 2023
Dear Miguel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Bogdan Mitincu on 26 Aug 2023
Dear Miguel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception

8/10 Good

Avichai

Stayed 4 nights in Aug 2023
Response from Nicolae Geamana on 22 Aug 2023
Dear Avichai,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to see your overall stay with us was pleasant. We have noticed also that there were areas where we did not exceed your expectations and would appreciate if you had the time to share a few more details with us about what we would have done better to ensure a superior experience.We look forward to hearing back from you and to welcoming you back soon at Matisse Bucharest Old Town. Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Ana Maria, Newhall

Stayed 2 nights in Aug 2023
Response from Bogdan Mitincu on 7 Sept 2023
Dear Ana,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception

10/10 Excellent

RANNIE

Liked: Cleanliness, room comfort
We enjoyed our stay The room was clean and spacious location was very good.
Stayed 1 night in Aug 2023
Response from Bogdan Mitincu on 8 Aug 2023
Dear Rannie,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception

10/10 Excellent

Orit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’m so happy that I chose this place because it’s so nice and beautiful and I really love it
Stayed 4 nights in Jul 2023
Response from Costin Stefan on 20 Jul 2023
Dear Orit,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Costin StefanFront Office Supervisor

10/10 Excellent

John, Bishops Stortford

Travelled with partner
Liked: Cleanliness, amenities
Fantastic apartment and well positioned to explore the old town and beyond thanks to the nearby metro station. Friendly and helpful staff and good communication. The area around can be a little noisy on a Saturday night but that’s to be expected given how close to the action it is. I believe there are rooms overlooking the courtyard which are quieter but it wasn’t a major issue for us. Would definitely stay again.
Stayed 3 nights in Jun 2023
Response from Nicolae Geamana on 27 Jun 2023
Dear John,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

4/10 Poor

Monica

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Pros: The property is nice and well located. The noise from the bars near is tolerable, especially with the fan turned on. Cons: Cleaning service - we were gone for a few days and nobody cleaned the room. We had to ask - minimal cleaning seems to be done otherwise like picking up the trash and supplies. Comfort - the bed in the bedroom is good but the couch in the living room is horrific... Facilities - water did not run properly and when it came it ran rusty for a bit Communication - No communication was sent out when the water was not running anymore Noise - Tolerable but may be an issue
Stayed 16 nights in Jun 2023
Response from Costin Stefan on 20 Jun 2023
Dear Monica,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we regret to hear about the challenges experienced throughout your stay. We have already addressed your concerns with the involved department to prevent this from reoccurring in the future.We would like to thank you once again for bringing the mentioned points to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest.Kind regards,Costin StefanFront Office Supervisor

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful rooms!
Stayed 3 nights in Mar 2023
Response from Nicolae Geamana on 16 Mar 2023
Dear Gabriel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Yechiel

Stayed 4 nights in Jan 2023
Response from Nicolae Geamana on 25 Jan 2023
Dear Yechiel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Yechiel

Stayed 4 nights in Jan 2023
Response from Nicolae Geamana on 25 Jan 2023
Dear Yechiel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

4/10 Poor

James

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Don't stay here if you want to sleep. There is a club a block away that blares music all night. The bass beat actually shakes the windows and bed and sleep is impossible. This was a Tuesday night. If you want sleep go somewhere else.
Response from Nicolae Geamana on 16 Jan 2023
Dear James, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae GeamanaGeneral Manager

10/10 Excellent

Cristina

Liked: Cleanliness, room comfort
Beautiful
Absolutely loved the apartment we stayed in, luxuriously decorated with beautiful tall ceilings, I adored every single detail of decoration. The apartme t was exactly the one showed in the pictures. The kitchen is well stocked up and there is loads of storage. Very clean, I’m not sure if it was cleaned on a regular basis during out stay but anyway every time we needed something changed or cleaned a quick whatsapp message would sort it out. I would definitely recommend and I will stay here again every time I’m in Bucharest.
Stayed 5 nights in Oct 2021
Response from Carla Farcas on 21 Oct 2021
Dear Cristina, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Carla Farcas Front Office Reception

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Nicolae Geamana on 21 Feb 2020
Dear Karen, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Nicolae Geamana on 10 Feb 2020
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana.

10/10 Excellent

VOLKAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was amazing apartment with fully newly furnished. Location was great. Also receptionist was very helpful and kind to us. I will stay if i will come to Bucuresti again. only thing i want to highlighted about street noise condition. It was noissy till morning. We did not upset about it but maybe it will be important information if you want silence.
Stayed 2 nights in Dec 2019
Response from Nicolae Geamana on 17 Dec 2019
Dear Volkan, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana

10/10 Excellent

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutely amazing apartments. So clean, she much space and in an incredible location!!!
Stayed 4 nights in Dec 2019
Response from Nicolae Geamana on 9 Dec 2019
Dear Leanne, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from Nicolae Geamana on 9 Dec 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Nicolae Geamana on 31 Oct 2019
Dear Colm, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than I ever could have expected.
Amazing location and beautiful! My two friends and I stayed there for 2 days and nights. Amenities were perfect, even the sofa bed was comfy. Right next to all the nightlife action too. There was a bit of construction and the beats of the nearby clubs will last into the night, but it's a fair tradeoff for the location.
Stayed 2 nights in Oct 2019
Response from Nicolae Geamana on 26 Oct 2019
Dear Reese, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing the best place I had stay in my 1 month long trip , the front desk manager is awesome he make sure you are 1000% satisfied!!! If I come back to Bucharest I definitely would stay there again !!
Stayed 2 nights in Sep 2019
Response from Nicolae Geamana on 8 Oct 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great location in the old town! Will definitely come back!!
Stayed 1 night in Sep 2019
Response from Nicolae Geamana on 30 Sept 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Front desk reception

10/10 Excellent

Raluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Nicolae Geamana on 18 Sept 2019
Dear Raluca, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

8/10 Good

mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, easy check in
Stayed 2 nights in Sep 2019
Response from Nicolae Geamana on 10 Sept 2019
Dear Mostafa, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to see your overall stay with us was pleasant. We have noticed also that there were areas where we did not exceed your expectations and would appreciate if you had the time to share a few more details with us about what we would have done better to ensure a superior experience. We look forward to hearing back from you and to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We have booked an apartment and everything inside is made to a high standard! Nice , comfy beds, very clean linen and towels, very nice decorated and spotless! we had everything we needed for a great stay! I will highly recommend and definitely will book again with the first occasion! Excellent!
Stayed 1 night in Aug 2019
Response from Nicolae Geamana on 9 Sept 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excellent

FLORIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Nicolae Geamana on 7 Aug 2019
Dear Florin, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, roomy, comfortable. Bottom sheet not a fitted sheet 🙁. Some outside bar noise through night.
Stayed 3 nights in Jul 2019
Response from Nicolae Geamana on 26 Jul 2019
Dear Paul , Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and I regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. Should you chose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. I would like to thank you once again for bringing this to our attention and sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana Reception manager

10/10 Excellent

Hannh

Stayed 1 night in Jul 2019
Response from Nicolae Geamana on 29 Aug 2019
Dear Hannh, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excellent

oded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate place 1 minith from all resturans and cafe.
New, Clean , big & comforble place located 1 minith from all resturant and cafe in the old city grate place !!!!
Stayed 1 night in Jul 2019
Response from Nicolae Geamana on 17 Jul 2019
Dear valued guest, Thank you for your positive review. We appreciate it and will also take into consideration your suggestion. Until your next time in Bucharest, we wish you all the best, Smart Rentals Bucharest Old Town team

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Alina Stefan on 12 Jun 2019
Dear Guest, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

6/10 Okay

Verified traveller

Stayed 4 nights in May 2019
Response from Alina Stefan on 12 Jun 2019
Dear Guest, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new, generous space, quality furnishings and appliances. Good mattress. Nice shower. Has an elevator but there are several stairs to climb before getting to the elevator.
Stayed 2 nights in Mar 2019
Response from Smart Rentals Bucharest Old Town team on 17 Apr 2019
Thank you kindly for your positive review. Please do return to Bucharest, it has plenty to show, Kind regards,

10/10 Excellent

Roee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Alina Stefan on 14 Mar 2019
Dear Roee, Thank you kindly for your top ranking! We are waiting for your next arrival in Bucharest, Kindest wishes, Smart Rentals Bucharest Old Town Team

10/10 Excellent

Roee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good place! In the Old City near the entire area of ​​restaurants and pubs. The room is equipped with everything you need for cooking, large and spacious and clean.
Stayed 3 nights in Mar 2019
Response from SmartRentals Bucharest Team on 13 Mar 2019
Dear Roee, Thank you kindly for your review! Indeed, during the night, the Old City Center comes to life! This is the place to be. Most of our guests book their rooms here just for this atmosphere. They say the Old City of Bucharest is probably one of the best places in Europe! Hope to see you soon in Bucharest, Bucharest Smart Rentals team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so clean and tidy.The staff was so kind and paying a lot of attention.The apt was so spacious and comfortable also.High recommended. We will back Thank you
Stayed 4 nights in Feb 2019
Response from Alina on 20 Feb 2019
Dear Valued Guest, Thank you so much for your beautiful review. It was our great honor to have you as our guest. Looking forward to your next arrival, Kindest wishes, Smart Rentals Bucharest Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room and location was amazing and service was great. No complaints.
Stayed 3 nights in Feb 2019
Response from Alina on 20 Feb 2019
Dear Guest, Thank you kindly for your ranking! Hope to see you soon back in Bucharest, Bucharest Smart Rentals team

10/10 Excellent

Khanh-Binh

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, esp. Bogdan who was a wonderful host! Thank you.
Stayed 5 nights in Sep 2023
Response from Costin Stefan on 22 Sept 2023
Dear Khanh-Binh,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your time with us and that our colleague Bogdan made a difference throughout your stay. Your appreciation comments have been shared with him/her as a reward for the great service.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Costin StefanFront Office Supervisor

10/10 Excellent

Aslan Mesut

Travelled with family
Liked: Cleanliness, room comfort
Lyxigt lägenhetshotell
Mitt i gamla stan. Området kändes skumt i början men visade sig vara helt säkert sen. Populärt disco precis utanför men störde inte oss så mycket med fönstren stängda.
Stayed 1 night in Aug 2021
Response from Costin Stefan on 12 Aug 2021
Dear Aslan, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Costin Stefan Front Office Reception

10/10 Excellent

ISMET

Travelled with family
Liked: Cleanliness, room comfort
Tek kelime ile mükemmel. 4 mt lik tavanlar. Geniş odalar. Kusursuz banyo mutfak Eksik birşey yok. Şiddetle tavsiye ederiz
Stayed 1 night in Jul 2021
Response from Costin Stefan on 23 Jul 2021
Dear Ismet, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Costin Stefan Front Office Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2019
Response from Maria Oprea on 16 Dec 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ihana ystävällinen henkilökunta! Loistava sijainti! Mukava pieni hotelli, tilavat siistit huoneet!
Stayed 4 nights in Nov 2019
Response from Nicolae Geamana on 29 Nov 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura interamente e finemente ristrutturata a nuovo. Centralissima, vicina alla zona della movida di Bucarest. Piccolo neo, nel fine settimana la musica dei locali si sente fino a tarda notte.
Stayed 2 nights in Nov 2019
Response from Nicolae Geamana on 26 Nov 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana

10/10 Excellent

Bayram Umut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Staff was helpful, the room was clean and it’s located at the hearth of old city . The room has enough place for kids to play.Kitchen is useful for snacks.2 smart TVs .Special thanx for Front office .
Stayed 5 nights in Nov 2019
Response from Nicolae Geamana on 25 Nov 2019
Dear Umut, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front Office Manager

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Nicolae Geamana on 29 Aug 2019
Dear Maria, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

6/10 Okay

leonid

Liked: Cleanliness
Disliked: Room comfort
מאכזב
המלון נימצא במיקום קרוב לכל איזורי הבלוי של בוכרסט,רעש בלתי ניסבל עד הבוקר,מוזיקה רועשת וצרחות על הלילה. אין חניה. המלון בסהכ מרווח ונקי,אך הרעש המטורף של המסיבות הרס את החוויה. לא מומלץ לאנשים שמעונינים לישון בלילות.
Stayed 4 nights in Jul 2019
Response from Nicolae Geamana on 31 Jul 2019
Dear Leonid , Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and I regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. Should you chose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. I would like to thank you once again for bringing this to our attention and sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana Manager Reception

8/10 Good

Morten Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glimrende leilighet rett ved Gamlebyen som er det stedet å besøke i Bukaresti. Alt var bra unntatt at nærliggende barer spilte sykt høy musikk hele uken lang og gjorde det å sove til en prøvelse. Personal som tok oss imot hadde en enestående service innstilling, den beste vi har møtt i Romania
Stayed 2 nights in Jul 2019
Response from Nicolae Geamana on 20 Aug 2021
Dear Rene, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Appartment ist sehr groß, sauber und sehr modern und stilvoll eingerichtet. Das Personal ist freundlich und hilfsbereit und kann Englisch sprechen. Das Appartment liegt sehr zentral und die Lage ist in der Altstadt, direkt an der National Bank und an dem Universitätsplatz, zentraler geht es kaum. Wir waren sehr zufrieden und werden wiederkommen.
Stayed 2 nights in Jul 2019
Response from Nicolae Geamana on 21 Jul 2019
Lieber geschätzter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Die Zufriedenheit unserer Gäste ist unser oberstes Ziel und wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir freuen uns, Sie bald wieder bei SmartRentals Bucharest Oldtown begrüßen zu dürfen. Mit freundlichen Grüßen, Nicolae Geamana Empfangsleiter

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Resomaja
Allt var perfekt men trots att receptionisten uppmanade oss att smsa in frågor så besvarade de inte en enda. Lovar runt men håller tunt
Stayed 2 nights in Jun 2019
Response from Nicolae Geamana on 20 Aug 2021
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Alina Stefan on 12 Jun 2019
Dear David, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town