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Reviews of Suites Princess

3 out of 5
Suites Princess
Playa Destiladera S/N, Bucerías, NAY

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 93 reviews" "
Rating 8 - Good. 28 out of 93 reviews" "
Rating 6 - Okay. 14 out of 93 reviews" "
Rating 4 - Poor. 17 out of 93 reviews" "
Rating 2 - Terrible. 9 out of 93 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jacob

Travelled with family
Liked: Amenities
Noise from the highway. Friendly staff clean property
Stayed 10 nights in Mar 2024

4/10 Poor

ANTHONY J BONINO

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Cheryl

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Ok for a short stay.. fairly clean but old and dingy No amenities. No safe in the room, no coffee Wifi didn’t work.
Stayed 7 nights in Jan 2024

2/10 Terrible

Wayne

Stayed 3 nights in Jan 2024

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2023

4/10 Poor

Hugo, Ventura

Stayed 2 nights in Jul 2023

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service
Friendly service and easy and fast check in
Stayed 5 nights in Apr 2023

8/10 Good

Tulia

Travelled with group
Liked: Cleanliness, staff & service
The staff were wonderful, Don Manuel, Rosa, Paco and Dulce went out of their way to help and make sure we had everything we needed and more. Thank you
Stayed 7 nights in Feb 2023

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to much construction around the area
Stayed 7 nights in Feb 2023

2/10 Terrible

Sergio

Stayed 1 night in Feb 2023

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clearly the highlight of this property is the immediate proximity to the beach. Every morning I ate breakfast at a table on a walkway overlooking pelicans diving in the surf and local fishermen coming in with their catch. The downside is that properties adjacent to it are under construction. tall condos are going up all along the waterfront. also the beds are very firm; acceptable to me, too firm for my spouse.
Stayed 9 nights in Jan 2023

4/10 Poor

Fernand

Travelled with partner
Disliked: Amenities, property conditions & facilities
Condo construction next door. Very noisy.
Stayed 4 nights in Feb 2022

10/10 Excellent

Daniel, TLAJOMULCO DE ZUNIGA

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly. The property is not new, but it is very well kept.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
ok stay.
I picked this place because of the location, beach front. The water in the shore is peaceful, the beach is nice. The bungalows are fair, has the necessary things for your stay, but nothing extra. no beach towels, if you order food you have to pick it up. no glass with ice or this is charged. be prepared for people with music in high volume as this is allowed. The reception clerk girl was very kind, kudos to her. In general my stay was ok. I just would like to had some better service in the bar and beach towels.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have a full equipped kitchen in the room to be able to prepare things as needed
Stayed 5 nights in Jul 2021
Response from reservas on 31 Jul 2021
Thank you for visit us and for the comment

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Pool is horrible Tons of chemical face and eyes burn
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
lack of furniture. hard bed lack of cookware. good location
Stayed 18 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs updating. A good paint job, toilets that flush properly and fixing the shower so water doesn’t leak onto the floor would improve the property. Excellent location on the beach. Staff were helpful but limited English.
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Appartment on the other side of the street, at the en close to the cleaning storage room.Appartment was not cleasn, staff forgot three days to change towels.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully authentic!
Overall our stay was exactly what we were looking for. It was so relaxing. Staff were amazing, very helpful. The curtains did seem to need cleaning, beds were quite firm, however we would book again!
Stayed 14 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
OK hotel but rude unfriendly kitchen staff
The hotel was OK but the Lady named Jess in kitchen staff was very rude always looking down on visitors
Stayed 9 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
close to the beach
No comfortable chairs in the living space of the room. Kitchen was not fully equipped (no coffee maker, no kettle, no toaster, broken pot) but the cleaning staff got us a coffee maker, toaster & pot, but I expected a better equipped kitchen. Otherwise it was satisfactory. A little noisy on a few evenings as our room was right outside Buzzos bar, but as they closed up around 10pm, things quieted down then. The beds were good. The blackout drapes needed to be dusted as they were quite covered in dust.
Stayed 14 nights in Jan 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hot water optional?
The apartments in the back section (not on the beach) are spacious but Spartan. The cutlery and pots are inadequate, and the coffee maker didn't work. A newer coffee maker was provided on request and an extra pot. Water for shower was not hot and even after asking for the water to be hotter, there was no change. there are no beach chairs, a few palapas, but the beach is dirty and not well maintained. The units along the beach are in better shape, and may have a different water heating system. they are about 2x the cost of the back units on the street. The best thing about Princess Bungalows is Buzzo's bar which is a rocking little spot, always busy with good and reasonably priced drinks and food and a bartender who sings opera.
Stayed 7 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They up graded us we were very happy
Princes bungalow we better cleaner and close to beach

8/10 Good

Loretta

Liked: Staff & service, room comfort
A relaxing stay
Even though the spacious one bedroom jr. suite needed a bit of TLC, it was clean, spacious and quiet. Staff were very friendly, and the complex seemed to be occupied by alot of repeat customers - our neighbours have been coming to the same bungalow for 15 years! So it has a nice community feel about it. 15 minutes walk to centre of town, beaches weren't crowded and were very clean. Would come back for sure!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Review
Room was not what was requested no ocean front or even view - beach/pool chairs mostly old tearing - property needs updating- price compared to other similar properties too high- we spent one night and found something less money very nice- Called Taravelocity informed - - approved cancellation with no fees - now waiting for refund minus one night of complete amount paid on my visa- Itinarary number #141533141340 Thankyou N. Sather

2/10 Terrible

Maynor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not waste your vacation time on this hotel
The rooms were not what was pictured on the hotels.com website. 1. Showers had low presure and a large amounts of rust. 2. Beds were extremely hard 3. Pillow were hard and lumpy 4. The doors felt very insecure with flimsy locks 5. Refrigerator froze all liquids 6. Televisions were about 13 inches, not we went there to watch tv

4/10 Poor

Mike, Oregon

Disliked: Cleanliness, staff & service, property conditions & facilities
Choose your room carefully!
My wife and I booked seven days here and checked out after only two days. Our room (#234) should not have been rented. There was sticky tape residue in the shape of an "X" on each of the sliding doors...presumably left over from some storm. There was an open drain in the bathroom which contributed greatly to the unpleasant odor. The bath towells reminded me of 8th grade gym. The flat screen t.v. is 13 inches. One sliding door would not open. The kitchen was ill equipped. The room was unclean with peeling paint drooping from the ceiling. The sitting area was equipped with a trundle bed, no table, no chairs. On a positive note, we found two nice clean pools. The ocean front rooms appear to have been upgraded. Our room was across the parking lot and had no view. The hotel is on the north end of Bucerias and is convenient to nothing.

4/10 Poor

Clifford, West Lafayette IN

Disliked: Room comfort
OK, but probably NOT going to stay here again
Rooms were OK, but first there was no AC because there was no remote control to turn it on, then there was no hot water because the water heater needed to be lit, then there was no remote for the TV, then the wireless did not work 5 of the 7 days we were there (they said the internet was down everywhere but this did not turn out to be true), then there was the loud Karaoke bar just under our rooms. Staff was nice but it seemed to be one thing after another.

4/10 Poor

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice hotel
The hotel was ok. I would never come back though. The linens and towels did not look or feel clean and thats my #1 thing at a hotel.

6/10 Okay

Maria E, Chicago il

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It's just ok, the office close to early and they don't answer the phone,

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

brenda

Travelled with family
Disliked: Amenities
Estoy esperando que me reembolsen mi pago, ya que no me abrieron la habitación por que el velador no tenía llave del cuarto y la aplicación me autorizó la reservación 20 minutos antes
Stayed 1 night in Feb 2024
Response from Bungalows P. on 29 Feb 2024
Hola Brenda, buenas tardes; ya tramitamos tu solicitud de reembolso en Expedia, ellos se van a encargar de realizarlo, nosotros solo nos encargamos de autorizarlo. Los reembolsos se procesan entre 7 a 10 días hábiles.

10/10 Excellent

Mónico Aureliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

HÉCTOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
Me pareció exelente ya que está a la orilla del mar, buena atención del sr que estuvo al pendiente del edificio
Stayed 2 nights in Dec 2023

8/10 Good

JESUS BENJAMIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Las instalaciones están bien apenas. Ya son instalaciones viejas y con algo de mal aspecto. Lo que fue terrible es no tener acceso a internet en la habitación y prácticamente en ningún lado que no fuera en la recepción y con muy mala conexión de hecho. Las calles de ingreso al hotel están terribles, urge hacer algo a ese respecto.
Stayed 3 nights in Dec 2023

2/10 Terrible

Alma Emilia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toallas sucias, sin señal ennla tele, sin wifi, recepcionista cero amable, sin telefono para llamar a recepcion, trabaporte casi nulo, toso horrible y cara la habitación.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo y bonito
Stayed 1 night in Jun 2023

8/10 Good

Román

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Old style property. Beach front OK.
Stayed 2 nights in Jun 2023

8/10 Good

rebeca Celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agradable
muy agradable en general
Stayed 4 nights in Apr 2023

10/10 Excellent

gustavo tabares

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mi lugar favorito por la playa nos gusta casi estar solos esta playa es para eso la privacidad es unica y no lo cambiaria por otra es unica me facina esa playa gracias por existir
Stayed 5 nights in Apr 2023

8/10 Good

felipe guzman

Stayed 4 nights in Feb 2023

8/10 Good

ALMA ELENA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Los utensilios de cocina estaban impecables, las habitaciones están cómodas pero las camas están muy incomodas, nos tocaron colchones con pozo y la televisión solo sintonizó 3 canales.

6/10 Okay

ALICIA

Stayed 1 night in Sep 2022

8/10 Good

Francisco J

Travelled with family
Liked: Cleanliness, staff & service
No dan toallas para alberca, los colchones están incómodos, pero el lugar está muy bien (playa e ubicación)
Stayed 4 nights in Aug 2022

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son cómodas, cuenta con todo para poder cocinar y la alberca es agradable, como están construyendo hay mucha tierra y la playa tiene mucha piedra
Stayed 1 night in Jul 2022

10/10 Excellent

Wendy

Liked: Staff & service, amenities, property conditions & facilities
Todo bien precio justo
Stayed 5 nights in Jul 2022

8/10 Good

Danira

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022