Free WiFi, bed sheets

Reviews of Motel 6 Bryan, TX - College Station

2 out of 5
Motel 6 Bryan, TX - College Station
3113 Highway 21 East, Bryan, TX

Reviews

6.4
Rating 10 - Excellent. 169 out of 789 reviews" "
Rating 8 - Good. 182 out of 789 reviews" "
Rating 6 - Okay. 159 out of 789 reviews" "
Rating 4 - Poor. 117 out of 789 reviews" "
Rating 2 - Terrible. 162 out of 789 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were nasty beds were hard as a rock
Stayed 1 night in May 2024

4/10 Poor

Javier

Travelled with family, Business traveller
Disliked: Staff & service
Try to check in at 2:00 but rooms were not ready tell 4:30 . Had to go to gas stations to get ready for by nice college graduation that afternoon
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Javier, We apologize for any inconvenience caused by the delay in accessing your room. We appreciate your understanding and hope the rest of your stay was enjoyable. If you have further feedback, please feel free to share it with our management team.

4/10 Poor

Michele

Didn't stay couldn't get my refund from this booking they wouldn't cancel what w these booking sight I pushed the wrong day and couldn't change it
Stayed 5 nights in May 2024
Response from Manager on 21 May 2024
Hello Michele, We apologize for any inconvenience you experienced. For booking modifications, we recommend contacting the booking site directly for assistance as policies may vary. We thank you for considering our hotel and hope you can visit us in the future for a more positive experience.

6/10 Okay

Robert

Travelled with partner
Just an average motel 6
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello Robert,We appreciate you taking the time to share your feedback with us. Should you have any specific details on how we can improve, we encourage you to reach out to our management team directly. Your insights are valuable as we strive to enhance our guests' experiences. Thank you for choosing to stay with us.

10/10 Excellent

Oscar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager and staff are great, rooms were clean and specious.
Stayed 4 nights in May 2024
Response from Manager on 17 May 2024
Hello Oscar,We appreciate your kind words about our team and the cleanliness of the rooms. We strive to provide a positive experience for all our guests. Thank you for taking the time to share your feedback.

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were only there about 4 hours to shower and get a few hours sleep between softball game and Texas A & M graduation.
Stayed 1 night in May 2024
Response from Manager on 15 May 2024
Hello Melissa, We appreciate you choosing our hotel for your quick stay during your busy schedule. Next time, we hope you can stay longer to enjoy more of our amenities and services. Your comfort and convenience are always our top priorities.

8/10 Good

Angelica

Travelled with family
You can improve
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Angelica, Thank you for your feedback. We value all input from our guests to enhance their experience in the future. We appreciate you bringing this to our attention for further review by our team.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Manager on 11 May 2024
Hello Brandon,We are thrilled to hear you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us.

10/10 Excellent

Melissa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was great... Thank you
Stayed 5 nights in May 2024
Response from Manager on 10 May 2024
Hello Melissa,We are delighted to hear that you had a great experience during your stay with us. We strive to provide top-notch service to all our guests. If you have any further feedback or need assistance, please feel free to reach out to the hotel management.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Christopher,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and it is our pleasure as well. We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Andrew

Liked: Staff & service
.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Andrew,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Richard

Travelled with family
Disliked: Staff & service, property conditions & facilities
Just ok.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Richard, We appreciate your feedback and will take it into consideration for future improvements. If you have any further comments or concerns, please don't hesitate to contact our management team.

6/10 Okay

Ricky

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Ricky, We are sorry to hear that you did not fully enjoy your stay with us. Please feel free to contact us directly to discuss any areas of improvement. We value your feedback and would like to ensure your next visit exceeds your expectations.

10/10 Excellent

Jeremy, Jurupa Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place and the staff
Stayed 1 night in Feb 2024
Response from Manager on 24 Mar 2024
Hello Jeremy,We are pleased to hear that you enjoyed your stay with us and found our staff excellent. Your feedback is greatly appreciated and we hope to welcome you back in the future for another wonderful experience.

8/10 Good

telecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Evening staff was friendly. It was noisy when the construction workers drove in and went to their rooms; However, it was very quiet after that and throughout the night. I would stay here again.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello telecia,We're delighted to hear you found your room clean and our evening staff friendly. We appreciate your understanding regarding the noise from the construction workers. We're pleased to know that it was quiet throughout the night, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Chris

Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Chris,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!

2/10 Terrible

jairo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello jairo, We're sorry to hear your recent experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them.

4/10 Poor

Maria

Travelled with family
Disliked: Staff & service
Sadly, our room was at the intersection of much traffic, so it was noisy at night and the morning. I asked for a toothbrush and they were charging me, so no complimentary accessories. I went to Wal-Mart instead. The bathtub was slippery.
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Maria, We apologize for any inconvenience during your stay. Your feedback is valuable for us to make improvements. For any future concerns, feel free to reach out to our management team. Thank you for sharing your experience with us.

8/10 Good

Robert

Business traveller
Liked: Staff & service
It's still be updated. The rooms were ok but the microwave is outdated and the refrigerator doesn't have a freezer compartment
Stayed 3 nights in Feb 2024
Response from Manager on 16 Feb 2024
Hello Robert,Thank you for your feedback. We appreciate your comments on the room and apologize for any inconvenience caused by the outdated microwave and lack of a freezer compartment in the refrigerator. We have taken note of your observations to ensure better guest experiences in the future.

10/10 Excellent

Luis

Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Luis,To be awarded a perfect 5 score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Room dirty
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Hello Luis, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address this with our housekeeping team to ensure our rooms are clean and well-maintained going forward.

2/10 Terrible

Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Paris, We apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could reach out to us directly to provide more details about your experience, so we can address any concerns you may have had. Thank you for considering our hotel, and we hope to have the opportunity to improve your experience in the future.

2/10 Terrible

Michael

Stayed 1 night in Jan 2024
Response from Manager on 7 Feb 2024
Hello Michael, We're sorry to hear about your disappointing experience at our hotel. We would appreciate it if you could please reach out to our hotel directly to provide specific feedback so that we can address any issues and improve our services. Thank you for bringing this to our attention.

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Manager on 17 Jan 2024
Hello Adrian,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 Poor

Berny

Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Hello Berny, We're sorry to hear that your experience at our hotel fell short of your expectations. We'd love to hear more about your stay so we can address any concerns you may have. Please reach out to us directly with any feedback you have.

6/10 Okay

Kim

Liked: Staff & service
Disliked: Cleanliness, room comfort
Only if you have to
The room was semi- clean if you can call it that. The bed was REALLY uncomfortable. The water pressure in the shower was AMAZING but other than that, i"m happy it was only 1 night. The front desk service was okay.
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
Hello Kim, Thank you for sharing your experience with us. We apologize if the cleanliness of your room did not meet your expectations. We appreciate your feedback regarding the comfort of the bed and the water pressure in the shower. We strive to provide excellent service and will address your comments with our team. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Dear Guest, Thank you for choosing our hotel for your stay. We appreciate your feedback and value your opinion. If you have any specific comments or concerns about your experience, please don't hesitate to reach out to us directly. We hope to have another opportunity to welcome you back in the future and provide you with an even better stay.

2/10 Terrible

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff would just help their self into the room evening after being declined entrance. Would wait until you left to enter after being told room service was not needed. Very impatient and unprofessional staffers. Room service was also very disrespectful
Stayed 4 nights in Dec 2023
Response from Manager on 15 Dec 2023
Hello Ronald, Thank you for bringing this matter to our attention. We apologize for any inconvenience you may have experienced during your stay. We take guest feedback seriously and will address this issue with our staff to ensure it does not happen again in the future. Your comfort and satisfaction are our top priorities, and we appreciate you bringing this to our attention.

8/10 Good

Nancy

Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello Nancy,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a wonderful experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to welcoming you back in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Manager on 25 Nov 2023
Dear Guest,We appreciate you choosing our hotel for your stay. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly so we can address them accordingly. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Monica, Houston

Stayed 3 nights in Nov 2023
Response from Manager on 25 Nov 2023
Hello Monica, We appreciate you taking the time to rate our hotel. We apologize if your experience did not meet your expectations. We encourage you to reach out to our hotel directly so that we can better understand your concerns and work towards a resolution. We hope to have the opportunity to improve your impression of our hotel in the future.

2/10 Terrible

Frank

Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Frank, Thank you for taking the time to provide rating on your recent stay with us. We regret to hear that your experience did not meet your expectations. We encourage you to contact our management team directly so we can further address your concerns and gather additional details. Our goal is to ensure our guests have a positive stay, and we appreciate your feedback to help us improve.

6/10 Okay

kimberly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I had reserved a non-smoking room and was put in a smoking room. We got in late and had to leave early so I dealt with it and told the front desk in the morning. The a/c unit was loud and there was a lot of street noise along with being able to hear people in the room next to me and above me. There was rust on the bathroom walls and in the tub. If you just need a place to sleep for a few hours. this will suffice. The location was good for everything I needed.
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov 2023
Hello kimberly,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We'll certainly pass along your concerns to the relevant departments for their review. We appreciate your compliments on our location and we hope to have the opportunity to provide you with an improved experience in the future.

4/10 Poor

Donna

Stayed 1 night in Nov 2023
Response from Manager on 9 Dec 2023
Hello Donna,We're sorry to hear that you didn't have a satisfactory experience during your stay. We value your feedback and would appreciate it if you could contact our hotel directly to share any specific areas of concern. We strive to provide exceptional service and would like the opportunity to address any issues you may have encountered.

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Bedding could be improved. Overall ok for a quick sleep
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Stephanie,Thank you for taking the time to share your feedback with us. We appreciate your comments about the bedding and we apologize if it did not meet your expectations. We strive to provide a comfortable stay for our guests and we appreciate your input. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Catherin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleased with our stay at the hotel. There needs to be vending machines close to the rooms. Ice machine needs repaired on first floor.
Stayed 2 nights in Nov 2023
Response from Manager on 14 Nov 2023
Hello Catherin,Thank you for choosing to stay at our hotel. We appreciate your feedback and are glad to hear that you enjoyed your overall stay. We understand the convenience of having vending machines close to the rooms and apologize for any inconvenience caused. We will pass your suggestion along to the relevant department for their consideration. Additionally, we apologize for the issue with the ice machine on the first floor and will look into repairing it promptly. Thank you again for your feedback and we hope to welcome you back in the future.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Won't be staying again
Stayed for one night for a family trip. Wasn't expecting much out of a motel. It's as was expected. Looks run down in the rooms and restroom. Took forever it seemed to get someone to come check me in after a tiring day. When I left, again no one there. I just left the card at the desk.
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Dear Guest,Thank you for choosing our motel for your family trip. We apologize for any delay you experienced during check-in and departure. Our team strives to provide efficient service and will address your feedback with our staff. We value your input and hope to have the opportunity to welcome you back in the future for an improved experience.

10/10 Excellent

MariaAnita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was grime around the tub, the commode was not stable and moved when you sat on it, there was rust and corrosion on the bath tub, baseboards were separated from the wall, NO HAIR DRYER
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Hello MariaAnita,Thank you for sharing your feedback with us. We appreciate your comments regarding the condition of the room and apologize for any inconvenience caused. Your feedback will be shared with our team for further improvement. We encourage you to contact our management directly for any specific concerns you might have.

2/10 Terrible

Murat

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The price they wanted to charge me was extremely expensive like $278 was requested from the clerk and i had to get it from expedia.com to check in . Toilet tank was leaking water all night it was not a pleasant stay. AC unit was consistently running on cold, could not put in on heat , i freeze to death until completely disconnected from the power outlet. Overall i am not so pleased with my stay in Motel ^ & i don't think i will ever stay there anymore.
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Hello Murat, Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience you may have experienced during your visit. Our rates are competitive based on market demand, and we recommend checking different booking platforms for the best available options. We apologize for the issues you encountered with the toilet tank and AC unit and assure you that our maintenance team is addressing these concerns. We appreciate your feedback and will use it to improve our services.

4/10 Poor

Raquel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty. Floors had not been swept and was sticky. The desk had crumbs on top and even on the chair. We had asked if the room was handicap and it was and we’re told it came with shower chair/seat. It did not have one. The stench of smoke was horrible even after Lysol and plugs ins.
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Raquel,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced during your time with us. We appreciate you bringing these concerns to our attention and will address them with our housekeeping team. For any future requests or specific room requirements, we recommend reaching out to our reservations team directly. We value your feedback and use it to improve our guests' experiences.

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water and limited cable
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Hello Brittany, Thank you for sharing your feedback regarding the hot water and cable issues during your stay. We apologize for any inconvenience caused and appreciate your patience. We strive to ensure all our amenities are fully functional and will address this with our team to prevent future occurrences. Your feedback helps us improve our services.

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Hello Linda,Thank you for sharing your feedback about your recent stay. We appreciate your honesty and apologize for any inconveniences you may have encountered. We strive to provide a comfortable and enjoyable stay for all our guests. Please feel free to contact our management team to discuss your concerns further.

8/10 Good

Jamrs

Liked: Staff & service
Room stunk
The stay was ok but the room smelt like smoke really bad!!!
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Jamrs,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 Poor

Evelyn

Stayed 1 night in Oct 2023
Response from Manager on 12 Nov 2023
Hello Evelyn,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We strive to provide exceptional service and will address the issues mentioned to ensure a better experience for our future guests.

6/10 Okay

Joanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
no toilet paper
i mean it is the cheapest in town and we are just sleeping there, but not even an empty toilet paper roll, when I went to ask the office, they acted like i was annoying them, took 7.5 minutes to reach below the counter as there were 4 people at the counter talking.
Stayed 2 nights in Oct 2023
Response from Manager on 19 Oct 2023
Hello Joanna,We apologize for the inconvenience you experienced. We'll address your concerns with our staff to ensure a more efficient and attentive service in the future. Thank you for bringing this to our attention.

2/10 Terrible

Sarah

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so dirty. There was holes that looked like stab marks all inside the blankets, the AC didn’t work, the floor was sticky, and the ceiling looked like something had been sprayed across or it was mold. They have quiet signs all around the property but did nothing when everyone was woken up around 4am by a few guest at the property yelling and screaming.
Response from Manager on 13 Oct 2023
Hello Sarah ,I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

2/10 Terrible

Regina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Daytime staff was rude. Hateful even. No need for that.
Stayed 1 night in Oct 2023
Response from Manager on 11 Oct 2023
Hello Regina ,I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okay

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello George,Thank you so much for your exceptional rating! We are thrilled to have surpassed your expectations and look forward to welcoming you back.

4/10 Poor

Ryan, Las Vegas

Travelled with partner
Disliked: Property conditions & facilities
One of the ugliest and “lipstick on a pig” properties I have ever stayed at. Bathroom didn’t have shampoo, just bar soap. Towel racks ripped off the wall, peeling laminate flooring, thin walls. It’s a room when you need a room “only”.
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Hello Ryan ,We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience, and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5-star experience and we apologize for failing to do so. We hope you'll come back to see how we are growing, improving and evolving through constructive feedback like yours.

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 11 Oct 2023
Hello Natasha, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.