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Reviews of Extended Stay Brunswick

2 out of 5
Extended Stay Brunswick
403 Butler Dr, Brunswick, GA

Reviews

6.8
Rating 10 - Excellent. 21 out of 57 reviews" "
Rating 8 - Good. 11 out of 57 reviews" "
Rating 6 - Okay. 7 out of 57 reviews" "
Rating 4 - Poor. 5 out of 57 reviews" "
Rating 2 - Terrible. 13 out of 57 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Every year I go to Georgia, this is where I stay. It is inexpensive and nice and clean and comfortable.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little getaway
I enjoyed my stay...I arrived late at night...I was tired from flying all day...check in was easy... the staff was kind and helpful...housekeeping was great...there were many restaurants in walking distance...I already booked my next stay here...I loved it
Stayed 4 nights in Jan 2024

4/10 Poor

Troy

Stayed 7 nights in Jan 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was happy with our 3 night stay here!
Stayed 3 nights in May 2023

2/10 Terrible

Ty

Business traveller
Disliked: Staff & service
Bad experience
I had a reservation thru hotels.com (including the confirmation #) for six weeks ahead of time. After driving 5 hours I get to extended stay and they tell me they have the reservation but don’t have any rooms. I had to drive around trying to find a hotel at 10 o’clock at night.
Stayed 1 night in May 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Tis was a older motel. Buy has been redone. It is in great shape,clean,and very comfortable. The only issue was the A/C did not blow very well. The air coming out was ice cold,but NO force. I called the front desk,they sent a maintenance person. But he reported it was working fine. The room NEVER even got cool. Other than that issue,all was well. And it was at a great price as well. And the towels were BIG AND SOFT. That's hard to find these days too..
Stayed 2 nights in Apr 2023

4/10 Poor

Linda

Travelled with partner
Disliked: Property conditions & facilities
A/C didn’t work. Noisy neighbors
Stayed 1 night in Apr 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and clean for the price makes it a great value.
Response from FRONT DESK on 11 Dec 2022
Thank you Tabitha

8/10 Good

Chanda

Liked: Staff & service
Stayed 1 night in Nov 2022

10/10 Excellent

Martha

Liked: Staff & service, property conditions & facilities
No top safety latch on door. Did not feel safe knowing others could access room card to enter. No continental breakfast as advertised. Only provided a bottle of water. Room was very clean, well equipped with safe, microwave and frig
Stayed 1 night in Jul 2022
Response from FRONT DESK on 10 Aug 2022
SO SORRY ABOUT THE MISCOMMUNICATION ON THE WEB PAGE WE HAVE NEVER SERVED BREAKFAST. THANK YOU FOR THE REVIEW

10/10 Excellent

william

Stayed 1 night in Jun 2022

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Extended Stay Brunswick on 7 Jul 2022
THANK YOU SO MUCH FOR THIS AMAZING REVIEW WE APPRECIATE YOU.

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when I showed up for my confirmed reservation they did not have a room for me
Stayed 1 night in May 2022

2/10 Terrible

George

Stayed 1 night in Apr 2022

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Friendly & helpful staff! Cute little place.
Stayed 1 night in Apr 2022
Response from Kati Y on 5 Apr 2022
Thank you for your review. We appreciate you choosing to stay with us. We hope if you're ever in the area again you will come back and stay with us again.

6/10 Okay

Charlton

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 28 nights in Feb 2022
Response from Kati Y on 23 Mar 2022
We appreciate your review. Thank you for staying with us here at Extended Stay. We hope to see you again soon.

6/10 Okay

Julie

Stayed 1 night in Mar 2022
Response from Kati Y on 23 Mar 2022
Thank you for choosing to stay with us here at Extended Stay. We appreciate your review and your business. Hope to see you soon.

2/10 Terrible

Micheal

Stayed 1 night in Mar 2022
Response from Kati Y on 23 Mar 2022
I am sorry to hear you didn't enjoy your stay. I spoke with you often during your stay here and I wish you would have mentioned the issues to me. I would have made sure to fix whatever the problem was. Thank you for choosing Extended Stay.

6/10 Okay

Angela

Stayed 14 nights in Nov 2021
Response from Kati Y on 23 Mar 2022
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Yiriam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FEELING AT HOME VIBES …❤️❤️❤️❤️❤️
My stay was so peaceful and comfortable.the staff and house keeping are super nice ,I couldn’t ask for more ,i highly recommend this to friends and family ,I will definitely come back to stay in this hotel..i will drive one hour from jacksonville fl just to be in this hotel….my experience was peaceful,cleanest was amazing….I felt at home …..
Stayed 7 nights in Nov 2021
Response from Kati Y on 23 Dec 2021
We are so glad you enjoyed your stay. Please come back anytime. We appreciate your business and your review.

10/10 Excellent

Stanley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great low priced hotel
The hotel is almost done remodeling so it is very clean and nice my only problem was a saw a few roaches but l called the front offices and they came right away and sprayed. Great and friendly staff very attentive and proactive And it's no way you can beat the price for what you get.
Stayed 7 nights in Sep 2021

2/10 Terrible

LAWANDA

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Awful
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Room was gross. Looked like they havent cleaned it in weeks.
Stayed 1 night in Jul 2021

2/10 Terrible

Veronica

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in at 6.30pm , checked out at 7.30pm same day .terrible rooms, flush not working , another room no water . Unhygeinic condition. Didn't feel safe there either. Drink machine had a cage around it. Explained to guy at check in that we only came to get quick sleep n had no more energy to keep changing rooms or wait for maintenance to fix. He was arrogant n rude n unhelpful. I asked for the lady who was on duty . She was extremely nice and understanding. Only person who understood customer service. Guys be careful before booking this place. I never write reviews but , I think it's my duty to warn all.
Stayed 1 night in Jun 2021

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Stayed 7 nights in Jun 2021

4/10 Poor

Cynthia

Disliked: Staff & service
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Where to begin... I would not stay here again and this is not a motel suitable for children. There appears to be many people who "live" here. They were outside of my room I'm assuming on the sidewalk until 3 am partying, talking loud etc. My tv remote did not work. The maintenance man came and brought me a new one. I still couldn't get it to change channels so gave up and used my laptop to watch tv. The bed was comfortable and the room ok. The area is a depressed area.
Stayed 1 night in Jun 2021

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serves its Purpose Well
I’m a travel nurse who stays at this property one to two times per week. The front desk staff is always friendly and accommodating, and my requested room is cleaned to my satisfaction. I would recommend this property for a quick short stay in the Brunswick area!
Stayed 1 night in Jun 2021
Response from Extended Stay Brunswick on 7 Jun 2021
Thank you for taking the time to let us know about you stayand for the kind words and recommendation. hope to see you again on your next trip thru

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was new and beautiful.
Stayed 1 night in Jun 2021
Response from Extended Stay Brunswick on 7 Jun 2021
Thank you for taking the time to compliment on the room. We are pleased that you liked it. Each room has its own unique look, come stay again and check out another.

10/10 Excellent

krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We check in late and we were still able to get a room and settle in for the night. Good for the price
Stayed 3 nights in May 2021
Response from Extended Stay Brunswick on 1 Jun 2021
Thank you for taking the time to let us know about your stay. Please remember us on any return trips, we would enjoy having you again.

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
People walking thru parking lot not from the hotel. Didn’t feel safe, felt car might be broken into overnight. Overall felt like unsafe property. Will never stay there again. Hotel staff was courteous though.
Stayed 2 nights in May 2021
Response from Extended Stay Brunswick on 1 Jun 2021
I'm sorry to hear that you did not enjoy your stay. We have not experienced any issue that you mentioned, but appreciate your imput and will be striving to control further issues like that in the future.

8/10 Good

Waylon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Marianna on 20 May 2021
Thank you for staying with us. Come back soon.

8/10 Good

Bambi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Very clean and comfortable! The first room the ac didn't work but the staff was nice to put me in another room! Close by restaurants too!
Stayed 2 nights in Apr 2021
Response from Marianna on 20 May 2021
Thank you.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly cleaning staff . . Greeted me every morning . . I worked a evening shift . .
Stayed 14 nights in Apr 2021
Response from Marianna on 20 May 2021
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 7 nights in Mar 2021
Response from Tracy on 26 Apr 2021
Thank you for taking the time to share your experience. Hoping to see you again, soon.

6/10 Okay

Brandon

Travelled with family
Liked: Room comfort
Stayed 8 nights in Aug 2020

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

April, Diuglasville

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The riim was pretty but the aheets were not clean there was sand in our sheets cigarette burns in our covers a burn on out night stand. There waa an ironing board but no iron. The safe didnt shut qhich means it didnt lock
Stayed 2 nights in Jul 2020

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent stay, don't expect much
The staff is great, the rooms, not so great, however the bed was pretty comfortable and the bedding was nice. The place is just very old and worn. They do the best they can with it and you can tell the place is clean. If you are expecting a kitchenette, don't. There is a full size refrigerator and a nice microwave but no kitchen. I expected more from a place calling itself extended stay. The wifi was pretty good but the tv in my room did not work and there was no back on the remote. I was only there for one night so I didn't complain to figure out the tv. I told them at check out so I expect they will deal with it. Overall, the place was not bad, just very old and shabby but clean and more or less comfortable.
Stayed 1 night in Jul 2020

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again
Checked in and was given room 101. They remodeled and it’s a beautiful and comfortable suite. The location was a little difficult to find but worth it.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not bad
Staff is fantastic, they are busy upgrading so it will be better yet.it is a no frills hotel but clean and quiet.
Stayed 1 night in May 2020
Response from Kati-Front Desk on 16 Jun 2020
We are so glad you enjoyed your stay. We hope you choose to stay with us here at Extended Stay next time you are in the area.

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Kevin

Stayed 2 nights in May 2020
Response from Kati-Front Desk on 24 May 2020
Thank you for staying with us at Extended Stay. I hope you enjoyed your stay and we look forward to seeing you again.