Ratings based on 1,191 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from York

Central hotel, comfortable and convenient

Posted 30-Jun-2015
Pros: Modern decor and facilities.
This was a modern, clean hotel very close to the main Market and Burg so convenient to get around. Hotel staff were polite and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Santiago

I liked very much

Posted 29-Jun-2015
Pros: ubication, hotel facilities, room size and cleaniness. Breakfast is great.
Cons: internet
We were three friends who stayed in a triple room. The hotel it's located just 50 meters from the Central Marketplace. The hotel is quite new and very comfortable. Room was spacious and the toilet was separated from the bathroom which I think is super useful for 3 people. Staff was very friendly and spoke perfect english. The breakfast was not included but we paid for it and was excellent, no complains at all I recommend this hotel!
4 out of 5
Recommended
for Couples
by A verified traveller

Great location in the heart of the city

Posted 29-Jun-2015
Pros: location
Easy check-in, nice staff and very helpful. Parking is expensive and in tight quarters but convenient. The room was nice and quiet. Only complaint was the shower didn't drain very well and you had to stand in a puddle during the shower.
4 out of 5
Recommended
for Couples
by A verified traveller from manchester

Good central hotel with friendly, helpful staff.

Posted 23-Jun-2015
Pros: Central position
Cons: Tea and coffee making facilities in the room
Location: 5 minute walk to the Markt and 10 minutes to the Burg square. Lots of eating places on the street which was good.
Arrived before 3pm check in time rooms not ready but we left our bags for the afternoon. Our rooms were up two separate lifts but when we got there they were really nice. Staff at reception very helpful, barman very friendly.
3 out of 5
by A verified traveller from Motherwell, Scotland

Convenient for city centre

Posted 23-Jun-2015
Pros: There was a great choice for breakfast and it did not seem to get crowded as you served yourself.
Cons: The lighting in the bathroom is very poor and made shaving difficult. Reception staff need to understand that they are there to offer a service.
Location: Within 2 minutes of the market square. Lots to see and do. Don't miss the chip (frites) museum, surprisingly interesting and great chips.
Reception staff were arrogant and unhelpful. I had booked a twin room and was told check in was at 3.00 p.m. The room was not ready until after 4.00 p.m. and it was a double. I went back to reception and showed my booking confirmation. I was told that they did not have any twin rooms available and it was only after an argument they reluctantly admitted that a sofa in the room could be converted into a bed. I was lectured on my lack of understanding of booking hotel rooms. Parking was expensive. Good things were the rest of the staff and a great breakfast. If you go to Bruges most people eat in the market square which is a 2 minute walk away and is also expensive. For a cheap drink and a friendly bar turn left out of the hotel and walk the 100 yards to the Cafe Agilde.
3 out of 5
Recommended
for Everyone
by A verified traveller from köln

Posted 19-Jun-2015
Pros: Service
Cons: Frühstück zu teuer
Location: Ganz central,super Lage
PERSONAL SEHR FREUNDLICH.Meine Mutter hat jacke vergessen.Hoffentlich wird sie ihr zugeschickt.
4 out of 5
Recommended
for Everyone
by A verified traveller from mossend

Great location

Posted 17-Jun-2015
Pros: Its location
Cons: There is no restaurant for afternoon snacks or evening meals.the bar only opens from 5 pm. Would be nice if opened in afternoon.
Location: The location is excellent. Great for sightseeing.
Nice clean hotel,friendly staff.resonably priced for a city centre hotel.would certainly use it again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Idaho

Great location and staff, facilities need updating

Posted 17-Jun-2015
The location of the hotel is great. It's located on a quiet side street just steps from the main square. The staff was pleasant and helpful and breakfast was great. Our room was adequate but clearly needed updating - drab brown walls with chipped paint. The housekeeping staff seemed overwhelmed.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Good hotel

Posted 16-Jun-2015
Nice hotel, excellent location, friendly staff. No issues with the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Perfect location, a Happy Stay

Posted 13-Jun-2015
Pros: It's bright, clean and comfortable. The staff are friendly and the breakfast very good.
Cons: Nothing.
Location: Perfectly located close to the main square but still nice and quiet.
We had a very pleasant stay in Bruges, helped by this hotel.