Exterior

Reviews of Brownsville Motel

2 out of 5
Brownsville Motel
8592 La Port Road, Brownsville, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 97 reviews" "
Rating 8 - Good. 31 out of 97 reviews" "
Rating 6 - Okay. 9 out of 97 reviews" "
Rating 4 - Poor. 4 out of 97 reviews" "
Rating 2 - Terrible. 7 out of 97 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Golda Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, lots of parking, clean property, and next to cafe.
Stayed 1 night in Apr 2024

10/10 Excellent

vishaldeep

Response from Brownsville Motel on 21 Feb 2024
Thank you for your review! hope you can visit again.

10/10 Excellent

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, very clean and reasonably priced. David is super awesome and easy to work with. The walls in our room were quite thin and we could hear our neighbors pretty clearly but other rooms may be quieter. Would stay again. Lacey
Stayed 1 night in Dec 2023
Response from Owner on 6 Dec 2023
He Lacey. Thank you for the insight. We would just like to reach out and let all of our customers know, that if for some reason the room next door is noisier than usual, please let us know as we reach out to ensure a quieter spot. We look forward to your next stay.

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a lovely stay, thank you! This motel is very clean, and quiet. The staff was friendly and very helpful.
Stayed 1 night in Nov 2023
Response from The Owner on 1 Dec 2023
Hi Kristine,Thank you for your review! We are so happy you enjoyed your stay and certainly hope you can visit us again real soon.

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, friendly staff.
Stayed 4 nights in Nov 2023
Response from The Owner on 1 Dec 2023
Thank you Paul! We are very appreciative for your review and look forward to your next stay.

10/10 Excellent

Lixia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Little Place
It is a nice quite motel in a small town. The rooms are not fancy but they are clean. Service is excellent!!
Stayed 1 night in Aug 2023
Response from Brownsville Motel on 22 Aug 2023
Thank you Lixia. We just remodeled our newest room that has a design for people that love fishing. Please let us know the next time you stay at the Brownsville Motel and we can upgrade you for free to stay in the suite! Look forward to your next stay.

10/10 Excellent

Cheri

Stayed 2 nights in Jul 2023
Response from Brownsville Motel on 13 Aug 2023
Hi Cheri,Thank you for taking the time to write a review. We hope you can stay with again real soon.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Jul 2023
Response from Management on 12 Jul 2023
Hi Raymond. Thank you for your feedback. Please visit us again!

6/10 Okay

Christopher, Kelseyville

Travelled with family
Disliked: Amenities
It is a motel. Expect nothing but a bed. Only one coffee cup. Instant coffee. No alternatives. Simple, simple, simple.
Stayed 1 night in Apr 2023
Response from Brownsville motel on 29 Apr 2023
Dear valued customer,We are sorry you felt your stay was only okay. Were you able to notice the pretty towels decorated in your bathroom? Coffee pots are upon request. We may be a simple motel with cute designs located in the beautiful mountains, but we really do appreciate all of our customers.

10/10 Excellent

Kathlen

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, cute motel in the middle of the mountains
Stayed 2 nights in Mar 2023
Response from Brownsville Motel on 21 Mar 2023
Hello Kathlen, thank you for your review. We are in the middle of the mountains and really appreciate our travelers. Hope you can visit again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Clean room. Friendly staff. Good location. Rm 10 had some lumps and soft spots in the floor. The toilet was a little small for a big guy like me but overall, a good stay.
Stayed 2 nights in Mar 2023
Response from Brownsville Motel on 21 Mar 2023
Dear valued customer, thank you for taking the time to write a review. We are so glad that you enjoyed your stay. We are always looking for ways to improve and appreciate your feedback.

10/10 Excellent

Steven

Stayed 1 night in Mar 2023
Response from Brownsville Motel on 21 Mar 2023
Thank you Steven! We are happy you enjoyed your stay.

2/10 Terrible

Richard

Stayed 1 night in Mar 2023
Response from Brownsville Motel on 7 Mar 2023
Hi Richard, as we see you gave a 2 star review was a concern and as we called and spoke with you on the phone, you explained the room and stay was good and you will be visiting in a few weeks. However, as you booked thru a 3rd site and your check-in did not show as a reservation, and because it took a little longer to check you in. We would like to extend that we are working with the site to fix the reservation issue and appreciate your time to talk with us on the phone.

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very affordable, and very nice for a weekend get away.
Stayed 1 night in Feb 2023
Response from Owner on 27 Feb 2023
Hello Lily. Thank you so much for your honest review. We work so hard to give you and all of our customers the best service possible. We hope to meet you again very soon! And if you would like the suite for a free upgrade just mention it to us.

10/10 Excellent

RACHELLE

Stayed 1 night in Dec 2022
Response from Brownsville Motel on 7 Mar 2023
Thank you for taking the time to review us Rachelle! We look forward to your next stay.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Brownsville Motel on 7 Mar 2023
Thank you Larry! Hope you get to visit again real soon.

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed; a good nights rest
The hospitality given my friend and I was unsurpassed. Management took care of us and without question I enjoyed a good night's sleep and walked over to the Cafe in the morning.
Stayed 1 night in Sep 2022
Response from Brownsville Motel on 9 Sept 2022
Hi Leslie, we are so happy you got a good night’s sleep and enjoyed your stay. Thank you for reaching out to us, and we hope to see you again real soon! Also, we are handing out flyer’s to make it easy for customers to navigate all restaurants and markets nearby and the distance from Brownsville motel.

10/10 Excellent

Charlie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Brownsville Motel on 6 Sept 2022
Dear Charlie, we are delighted that you enjoyed your stay. We truly hope you can visit again real soon. We are always working on improvement if you have any recommendations. Thank you so much.

10/10 Excellent

Noelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it and would stay here again!
Great stay. Comfy bed. Friendly people at check-in. Clean bathroom and hot shower.
Stayed 1 night in Aug 2022
Response from Brownsville Motel on 15 Aug 2022
Hello Noelle. It is our pleasure and we are grateful for your review and taking the time to write it. Can’t wait till you can visit again.

6/10 Okay

Mary Joy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Brownsville Motel on 15 Aug 2022
Hi Mary. Thank you for your review. I understand WiFi was very important on your stay. We are the only place that does have it up in this area and are always working on improvement. Hope you can visit again for some fun.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place.
This place was awesome. We decided to take a last minute drive to the Sierras and spend the night somewhere new. It was super clean and I am a bit squeamish about hotel bathrooms and shower curtain. I felt totally comfortable taking a shower. The bed was comfy the room was nice newly painted and look like new floors. The staff was very nice. Bring food for dinner or plan on taking a little drive. We ate bagel dogs from Dollar General.. They were actually pretty good😅 would definitely stay here again.
Stayed 1 night in Jul 2022
Response from Brownsville Motel on 2 Aug 2022
Dear customer. Thank you for the review. Our most requested is "where to eat"? We do have a Facebook page and talk about what to eat and where. Please check us out. We have the Mountain Top Coffee shop withing walking distance that has a meal every Friday night and live music. The meal is only $10 and includes a drink. We also Pizza Round-up near Collins Lake, and they have great food. It's about a 15–20-minute drive but really pretty; and they are usually open till 9pm. We also have a great sandwich shop at Forbestown general store. The Golden Eagle market is about a 5-minute walk from the motel and has a nice food selection where you are more than welcome to use the motels BBQ. Lastly the restaurant next door is open on weekends from 11am till 5pm. We hope to see you soon!

10/10 Excellent

Karen

Travelled with partner
The hotel room was clean, nicely appointed and i would have loved to stay there. Unfortunately, we had a minor energency that required us to return home.
Stayed 1 night in Jul 2022
Response from Brownsville Motel on 2 Aug 2022
Thank you, Karen, for reaching out. Hope everything is well with you. The next time you come out, please let us know and we can upgrade for free our suite room.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Brownsville motel on 24 Jul 2022
Thank you.

10/10 Excellent

Laaurs

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were late for our reservation because a with problem with our car, the staff kindly wait for us to arrive safe to the hotel, the place is cute pet friendly and clean, good price for what you get
Stayed 1 night in Jun 2022
Response from Brownsville Motel on 18 Jun 2022
Hi Laaurs! We are grateful to have been able to help out. Safe travels and please visit again real soon.

10/10 Excellent

Prudencia

Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciate that they accommodated me In the best way, I will definitely be staying there again when I am passing through.
Stayed 1 night in Jun 2022
Response from Brownsville Motel on 18 Jun 2022
Hi Prudencia! Thank you for your review and we are very pleased you were able to visit us while passing through. We look forward to your next stay. :)

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the best places we stay,it's not the fanciest, but it's comfortable, convenient,and above all the staff is absolutely amazing and always accommodating
Stayed 1 night in Jun 2022
Response from Brownsville Motel on 18 Jun 2022
Thank you Emily for your review. We can’t wait till your next visit!

8/10 Good

Hillary

Liked: Staff & service, property conditions & facilities
Cute place
Cute little place. Has some cleaner residue on the floors, but otherwise a very clean room.
Stayed 1 night in May 2022
Response from Brownsville Motel on 18 Jun 2022
Hello Hillary. So very happy you like our cute place. We hope you will come back and visit soon.

8/10 Good

carina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Brownsville Motel on 1 Jun 2022
Thank you Carina for taking the time to write this review. If you have any recommendations to make your stay bette, please reach out to us anytime via: brownsvillemotel@gmail.com or call anytime. Thank you!

8/10 Good

Taylor

Stayed 2 nights in May 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and clean.
Stayed 1 night in May 2022
Response from Brownsville Motel on 18 Jun 2022
Thank you Michelle! We are so happy you enjoyed your room. Please visit us soon.

10/10 Excellent

Leta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Very friendly staff I have rented the room for my daughter and she felt safe and they made her feel welcome!
Stayed 3 nights in May 2022
Response from Brownsville Motel on 10 May 2022
Hello Leta. We are very happy your daughter feels safe at Brownsville Motel and do appreciate your business. Thank you for taking the time to express and write a review.

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our visit.
Stayed 1 night in May 2022
Response from BM on 5 May 2022
Thank you Paul for taking the time to reach out to us. We are so grateful you enjoyed your trip! Please feel free to always reach out to us whenever you feel you might visit again. Sincerely, Brownsville Motel

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
super clean and reallly comfortable just home feeling and nice towels ! just a really thoughtful touch for everything
Stayed 1 night in Apr 2022
Response from Brownsville Motel on 1 May 2022
Dear valued customer, Thank you for your feedback. We are very happy you enjoyed your stay and hope to see you again real soon!

10/10 Excellent

Mary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect mountain getaway for a quick fishing trip. The staff went above and beyond to assist in person and over the phone. We will definitely be back!
Stayed 2 nights in Apr 2022
Response from BM on 5 May 2022
Hi Mary, I have read your post-stay review and am not sure the response came through. Please reach out to us at anytime for special requests or talking about your stay. Thank you as always, Brownsville Motel

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful motel in a beautiful town in the California woods! Wonderful rooms. Mine done in a beach theme. Great manager who helped with all my needs. One.of my best stays ever!
Stayed 1 night in Mar 2022
Response from Brownsville Motel on 25 Mar 2022
Hello Cary. Thank you for your response. we really appreciate your business and hope to see you again real soon.

2/10 Terrible

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from MANAGER on 5 Dec 2021
THANK YOU FOR TALKING TO ME ON THE PHONE I WILL TAKE CARE OF THE ISSUE

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!!
A quaint little motel in the woods that is nicely kept with very comfortable bedding. I would not hesitate to stay there again sometime in the future. A-OK!!
Stayed 1 night in Nov 2021
Response from MANAGER on 29 Nov 2021
THANK YOU VERY MUCH.

8/10 Good

Jeannette

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2021
Response from MANAGER on 29 Nov 2021
THANK YOU

8/10 Good

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain motel
We came in late and the lady was nice enough to wait for us. The room was newly renovated. We were the first to use it. The walls were so thin we could hear every step and every word from the next room. And they were loud too!! No trash can anywhere. Nowhere to hang our clothes because they made the closet into a coffee/refrigerator area. All being said, the motel was in a very nice woodsy area in the mountains.
Stayed 1 night in Nov 2021
Response from MANAGER on 19 Nov 2021
THANK YOU FOR YOUR STAY STAY. WE WILL WORK ON THAT THANK YOU FOR LETTING US KNOW. MANAGER

8/10 Good

rosemary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
this motel was very clean owners on site very friendly, unfortunately we only stayed an hour, i booked this motel because it was cute and Expedia said, location was 15 min. from the concert we were attending, but it was actually 45 min away so we checked out. Not the owners fault. There was only a deli next door no other place to go eat.
Stayed 1 night in Nov 2021
Response from Brownsville Motel on 9 Nov 2021
Hi Rosemary, Thank you for your review. If you are ever in the area again, please come and visit. There is a new market and gas station very close. And out newest room, the Tuscan style room gives you a touch of Italy right from Brownsville Motel.

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and Cozy
Great place to stay, extra cozy and very simple. They are in the process of updating and new carpet is expected soon, this will enhance the rooms to meet most standards. We are regulars, a few times a year and it is always a relaxing stay.
Stayed 2 nights in Oct 2021
Response from Brownsville Motel on 26 Oct 2021
Thank you Deborah. We are so glad you are regulars. We have updated our rooms and have room 1 (Lighthouse room), room 2 (boat room), room 3 (flower room), room 4 (buttterfly room) to name a few. Customers can call to ask for the room of their choice. We look forward to seeing you soon!

4/10 Poor

Honey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it!
Well…. Always read the most recent reviews… I did not. The pics of the grounds and rooms must be terribly outdated. My room was filthy. It was so awful, especially the bed. Dirty linen. Good thing I had extra blankets with me. The comfy bed I was hoping to have after hours and hours of travel didn’t happen. The bed had to be 20 years old, springy and like a box spring. No wash cloths, no toiletries nothing but 2 red towels. Cigarette burns everywhere. It’s like I got the drug party room or something. The price is way to high for this place. The grounds were very nice as for mountain picturesque. The restaurant next door is like European or something I was hoping for chicken fried steak or just a BLT… but not a chance. Not real a real friendly area… if you decide to try this place and ignore the reviews, we’ll. I warned you… oh. The interesting thing is that in the early am hours it appears many cars were parked so I assume they can afford updating. At least clean the place.
Stayed 1 night in Oct 2021
Response from Brownsville Motel on 28 Oct 2021
Dear Customer, we are sorry your stay was not pleasant. As these pics were taken after your stay,we do take pride in ensuring all rooms are cleaned and follow-up with a walk through to ensure customers are happy with their room. We have newly renovated rooms and our "Tuscany" designed room will be updated with beautiful hardwood floors and new design.

8/10 Good

Billy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little Drive but a nice place in the foothills. Noticed some recent upgrades to the room and liked that they were pet friendly.
Stayed 3 nights in Oct 2021
Response from Brownsville Motel on 17 Oct 2021
Thank you for taking the time to write a review Billy. We are very happy you noticed the upgrades to the room and hope you can visit us again real soon!

2/10 Terrible

Colleen

Disliked: Cleanliness, property conditions & facilities, room comfort
Omg
Both beds terrible! One like sleeping on box springs and other like an accordion when you moved WiFi didn’t work in room only outside Door was obviously broken into and sloppily fixed and doorknob loose Needs to be painted and generally upgraded The area beautiful, grounds nice. Restaurant next door was good! Extremely overpriced
Stayed 1 night in Sep 2021
Response from Brownsville Motel on 24 Sept 2021
Hello Colleen, my apologies. Thank you for your feedback, and we are working on this immediately. We will continue upgrading and addressing any issues that are brought up.

2/10 Terrible

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
To start off the drive there was the drive ever. Then when I pulled in they had a trench dug out in the middle of the driveway which my car front end was ripped off. Then yesterday my axel broke I think from falling in that ditch
Stayed 1 night in Aug 2021
Response from Brownsville Motel on 6 Sept 2021
Hi Christopher, Unfortunately the land that is along the highway in front of the motel is owned by the state. Please contact the state and phone number given. We have reached out to the state and since then, they have fixed the dirt along the side of the road. Thank you.

10/10 Excellent

Veronika A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place as a vendor of the mountain festival. It was convenient. The lady who checked me in seems to have a residence there and is very nice. Refrigerator worked great just don’t forget to turn on. Air was quite easy to use. I requested extra coffee and it was waiting in my room. Cute little half pot coffee maker. Microwave too!
Stayed 1 night in Aug 2021
Response from Brownsville Motel on 13 Sept 2021
Thank you for you response Veronika. We are very happy you enjoyed your stay. Please come and visit again!

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and pet friendly
We just wanted a quiet pet friendly place to spend the night. This motel fit the bill for us!
Stayed 1 night in Aug 2021
Response from Brownsville Motel on 15 Aug 2021
Hi Tracey, we are happy you had a quiet and pet friendly stay! Hope you can visit again real soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Brownsville Motel on 24 Sept 2021
Thank you Michael. Please visit us again.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic motel
Solid one star place. Very basic, bed and bath, tv with satellite. No internet/WiFi. No phone in the room. No laundry onsite, no store, no breakfast. Beds were basic. But, it was clean, quiet, staff was very friendly, no issues with plumbing or electric. Just basic, and reasonably priced for the date/time (Friday midsummer).
Stayed 1 night in Jul 2021
Response from Brownsville Motel on 30 Jul 2021
Hi Kyle, thank you for your feedback. We have always had WiFi/internet. We don’t have a store but there is a really nice deli very close to us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Brownsville Motel were the very kind, helpful people you would ever care to meet. Our room was quaint, quiet, secure, clean and comfortable. Couldn't ask for better. I highly recommend this Motel.
Stayed 1 night in Jul 2021
Response from Brownsville Motel on 11 Jul 2021
Thank you for taking the time to write a review. We hope you get to stay again real soon!