Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Nottingham, UK

Not quite what we expected from the pictures

Posted 01-Feb-2015
Pros: The staff were friendly. The breakfast was very nice - although cost extra.
Cons: Publicity images should be more representative. In our room: sink draining, room temperature control, toilet seat.
Location: We literally stopped overnight enroute. The airport is close and pickup by the hotel is offered at a cost.
My husband and I needed a hotel close to Bristol airport for a travel stopover and found this one via expedia. There was only one picture - and that was of the front of the hotel, which looked nice and kind of matched with the "manor" part in the name of the hotel. To get a better idea of what the rooms were like we looked up the hotel's own website and it all looked lovely. When we got there we found we were not in the main building at all but in motel-type rooms accessed from an external pathway. The room was far smaller than the ones on the hotel website and nothing like as nice. Of course we were very disappointed. Our room had a wetroom-style bathroom and the sink didn't drain at all well taking about 10 minutes for the water to leave the basin, leaving behind any toothpaste or whatever that was in the water. Not very pleasant at all. The toilet seat was clearly designed for a different toilet base and fitted badly. The room itself was way too hot with no way to cool it down other than opening a window so we slept very badly. In the morning we found that the breakfast included in the room rate was only a very basic continental breakfast. This is probably fair and we were happy to pay for the very nice cooked breakfast on offer. Rooms in the main manor probably are lovely but the ones in the "expedia-bookings alley" are more basic. I think we'd have been less disappointed if they had been more honest and open in publicity images.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Devon

Really helpful and caring staff

Posted 23-Nov-2014
Pros: Location, staff.
Cons: Squeaky stairs.
Location: Great for Bristol Airport.
On return from Tenerife my car would not start. Staff were incredibly helpful and caring. They gave my wife a coffee while I tried to arrange for breakdown cover. Nothing was too much trouble. All the staff we met that night were credit to the hotel.
2 out of 5
by A verified travellerfrom spain

Small room

Posted 22-Nov-2014
Pros: Staff and dinner.
Cons: Room refurbishment.
Location: Difficult to get too. Narrow country lanes.
The room was extremely small. Little storage, we had to tread over our suitcases. A premierinn would have been a much better option. It was too expensive for the standard of accommodation. On the plus side, excellent staff and food.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 17-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Guilherme

This traveller left a rating score only Posted 12-Nov-2014 on Hotels.com
3 out of 5
Recommended
by Courcellesfrom España

Posted 29-Oct-2014 on Hotels.com
Por desgracia, hay una mala organización a nivel de la recepción. El coche que transporta los clientes al Aeropuerto estaba MUY sucio. No hay bastante luz encima del espejo del baño: imposible de maquillarse! A pesar de eso..... la estancia fue agradable, el personal simpático, la cena buena. Volvere!
5 out of 5
Recommended
for Everyone
by A verified traveller

A stone's throw from airport

Posted 22-Oct-2014
Pros: Comfy beds
Very close to the airport, extremely comfy beds, good restaurant for evening meal if needed, breakfast delicious. I will definitely be using this hotel again when needing to fly from Bristol.
3 out of 5
by A verified travellerfrom Canmore, Alberta, Canada

Adequate hotel close to airport

Posted 28-Sep-2014
Great restaurant. Breakfast included was just an okay continental. They had a straightener along with hairdryer with was a nice addition. The REAL downfall is the shower which had no curb to the rest of the bathroom so the whole floor gets wet! We also had to go outside to get to our rooms. We were booked for a king but only got a queen. We did arrive at around 8:45pm but we had prepaid and were guaranteed for a late arrival.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cyprus

Excellent Choice .

Posted 25-Sep-2014
Cons: The cooked breakfast menu placed on the table, not produced after the Continental breakfast has been eaten.
Location: Perfect location, close to Bristol Airport, but totally surrounded by the best of the English Country side, very peaceful.
Excellent choice for overnight stay when travelling from Bristol Airport. The middle of the night pickup service from the Airport very good. The rooms fine for overnight stay everything you need provided, very clean also.The evening meal first class, good choice of food and wine. Breakfast good, only complaint was the waitress made no comment on a cooked breakfast being available, only when asked by other guests did she offer the breakfast menu, which was too late as I had already had the Continental breakfast. The rest of the staff were all very friendly and efficient .I would certainly stay at the hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Brilliant for Airport

Posted 22-Sep-2014
Used for closeness to Aiport, could not failt the service of their own shuttle Service. 10 out of 10