What an amazing experience - We recently had our honeymoon at Friday's and could not be happier. We wrote to the hotel before we arrived and everything was amazing from that initial contact. The staff are amazing. We were in room 28 and it was fantastic. Hardly noticed the fact that the hotel has been cut in half by a bizarre property dispute. We were incredibly happy with the proximity to the beach and different places to eat nearby.
Great service by Jojo and AG. They were fantastic and enthusiastic to make our experience amazing! They succeeded.
Mikey from Sydney
Original AAA 5 Star, high end 40 room self contained luxury resort, located beach front on the world famous White Beach …More
This place surpassed all my expectations. The staff greeted me by name whenever they saw me, great service and everything done with a smile. For a hotel so close to station 3 it felt like I was in another world away from the hustle and bustle. Such a relaxing place to stay and an amazing room!! Thank you so much for making my holiday great!!!
Erin from Japan
Five star Mandala Spa & Villas is considered one of the finest Asian destination spas, offering luxury accommodation and …More
The hotel is beautiful and modern. Excellent facilities with exceptional staff. Rooms are very well appointed. The restaurant is superb, excellent menu and chef. The only negative is that it's set on a very steep hill, Walking to the shuttle bus pickup is exhausting.
Monaco Suites de Boracay a fully registered Corporation recently open its door to hotel industry and hospitality service …More
Room on 4th floor did not have free WIFI as promised due to incompetence of on-site technician. Since this was the most important thing for us, we asked to be moved to cheaper room on second floor which picked up the lobby WIFI, or allow us to move to another hotel. After that they made a thousand false promises to get it fix but the never delivered. At one point the manager came up with a cached Internet site on her cell phone trying to say nothing was wrong...an outright lie. We succumbed to going to the lobby to use the Internet and then that quit working for the last two days of our three day stay. Additionally we verified with the front desk prior to making a local call that we would not be charged, and of course we got the absolutely not from the front desk, but upon checkout we had a charge. The positive things were the location, room cleanliness, good free breakfast, friendliness of staff. The main negative thing is the staff we tell you pleasantly they were going to do something for you, but then they didn't deliver...my guess is because the were not empowered to do so, or they weren't trained properly.
The staffs are rather friendly. Their service are quite good too which I find it a bonus because all their staff carry a good smile on their face which make the stay much more comfortable and pleasant ;)
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