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Reviews of Viaggio Virrey

3 out of 5
Viaggio Virrey
carrera 18 # 86A 36, Bogotá, Distrito Capital

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good state room was very big
I when there for a surgery. The person from Front Desk was kind enough to make the exception to bring breakfast up since I was not able to go down. It was a nice gesture as they don’t have the staff to do this.I do think it would be nice if they had some items already in the kitchen. There was no pots and pans or any utensils to make food. Not even plates they did brought certain things up upon request but it’s a pain to do this so having some basic things already in the room would be nice
Stayed 3 nights in Oct 2019
Response from MiguelCaro-CustomerService on 12 Dec 2019
Cheryl, your pictures are amazing ! Thanks for your review, your rating and your comments, we are happy to know that you enjoyed your stay with us.

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place
Super nice people. The original hotel was going through renovation so they sent me to another location just a mile away. Paid for my taxi and called me twice to ensure comfort. Staff super nice.
Stayed 2 nights in Sep 2018
Response from Customer Service on 12 Oct 2018
Mil gracias por tu comentario querida Pankaj, nos encanta conocer experiencias como la tuya, asegurarnos que siempre estés cómoda y satisfecha. Nos encanta atenderte.

8/10 Good

Diego, Miami, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place, service was good, the only thing that bothered me was that there is no elevator so the trip to the fourth floor was exhausting. They could provide the customer a couple more towels since some of us like to shower more than once a day but other than that I had a pleasant experience.
Stayed 1 night in Jun 2018
Response from Coordinador de Servicio al cliente on 5 Jul 2018
Thankfs for your calification dear Diego, we're happy to know about your experience, we want to improve our service with your preferences, it's important to us that you can provide all your recomendations to our staff :) we hope to see you soon.

10/10 Excellent

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly and helpful staff
Response from Maria, Viaggio on 2 Apr 2018
Dear GM! We are so happy that you enjoyed our service.We hope to see you again soon!

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Near from the Zona T, nice restaurants and shopping mall nearby. Definitively recommend it, and hoping to go back

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Great stay!!!!

8/10 Good

Augusto Raul, Panama, Panama

Liked: Cleanliness, staff & service, room comfort
no food service... only on breakfast... at check in the personnel wasn't too kind and it was so lazy... I spent almost 30 minutes waiting while the personnel was checking in me... Lucky me that I was the only person...

4/10 Poor

philip, Florida

Liked: Staff & service
Watch out for the rip off
As confirmed by Expedia I reached the hotel from Airport about 11pm.Surprise!! The confirmation was transfer to their sister hotel Viaggio Country. We were not notified this change. So we went to Viaggio Country and a second surprise greeted us!! The price guaranteed by Expedia means nothing but now it is 15% higher.. We had no choice in the midnight hours but to fall for the highway robbery.

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It is a very nice hotel in a nice quiet area near the no so quiet area plenty of restaurants, bars, and clubs. The amenities could be better, the staff is friendly and helpful.

8/10 Good

Rebecca, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicer than expected.
The room was much larger than expected. Nice kitchenette. Attentive staff. Great location.

10/10 Excellent

Catalina, Barranquilla Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel! and im picky lol!
Our stay was amazing! we stayed there for 3 nights and everything was great. the only negative thing i have to say about the stay is that the bed is a little too hard, i wound up with back pain and there is no elevator. other than that i would stay at the hotel again very nice room with terrace ( not all rooms have balconies as stated in the description tho), breakfast is very nice as well and sooo close to all the night life. would recomend it 100%

6/10 Okay

Verified traveller

8/10 Good

Camilo, Bogota

Liked: Staff & service, room comfort
C U
Good

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente ubicación, tranquilo y acogedor.
Stayed 3 nights in Sep 2019
Response from MiguelCaro-CustomerService on 17 Sept 2019
Estamos felices de recibirte en nuestro hotel !

6/10 Okay

JORGE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pesima regadera
La regadera es muy mala, cae el agua sobre la llave y el agua sale fria y caliente intermitentemente todo el tiempo.
Stayed 4 nights in Jul 2019
Response from Servicio al Cliente on 20 Jul 2019
Estimado Jorge, gracias por notificarnos sobre este inconveniente, trabajaremos para solucionarlo y para que tu próxima visita tenga una mejor experiencia.

6/10 Okay

Tomas

Liked: Staff & service
Disliked: Room comfort
Good service but a terrible shower
Good service but a terrible shower and a building with no elevator and with smal stairs is not a nice experience at all.
Stayed 3 nights in Dec 2018

10/10 Excellent

Ad, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un depa en el hotel
Precio muy bien para el cuarto en ubicación. Desayuno bien, con huevos al gusto.
Stayed 2 nights in Jul 2018

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Response from Maria on 20 Apr 2018
Muchas gracias Johana por evaluarnos! Esperamos volverla a ver pronto!

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Maria, Viaggio on 11 Apr 2018
Gracias Veronica por evaluarnos. Un cordial saludo!

2/10 Terrible

Verified traveller

Disliked: Staff & service
Hotel sin ascensor (Que locura!!!!) A pesar de que nos colaboraron con una habitación en el primer piso, al momento de cobrar recargaron la cuenta en US$15 aduciendo que teníamos que pagar adicional debido al tipo de sello del pasaporte (TOTALMENTE FALSO, FUIMOS EXONERADOS EN TODOS LOS DEMÁS HOTELES). Abusaron del desconocimiento de nosotros como turistas para cobrarnos más. Pésima práctica de negocios. No lo recomiendo, para nada.
Stayed 1 night in Jan 2018
Response from Maria, Viaggio on 19 Feb 2018
Buenas tardes, reciba un cordial saludo. De parte del equipo quiero ofrecer nuestras disculpas. Agradezco mucho que se comunique directamente con nosotros para ayudarle en el tema de la exención de impuestos. No tenemos ninguna intención de cobrarles más de lo debido. Como bien ve, el dinero de los impuestos no llega nunca al hotel sino al estado de Colombia. Si hemos cometido un error en el momento confuso de cambio de sellos de visa que realizó Migración Colombia a final de año, queremos repararlo. Muchas gracias por ayudarnos a mejorar.

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra med tanken på priset.
Bra med tanken på priset :)
Stayed 1 night in Oct 2017

6/10 Okay

Adriana

Disliked: Property conditions & facilities, room comfort
La cama muy blandita
La cama muy blandita , mucho ruido de los huesoedes y entraba frío por el baño , la Puerta no cierra
Stayed 3 nights in Aug 2017

8/10 Good

Larissa

Liked: Cleanliness, staff & service, room comfort
Difícil acreditar que um hotel com 4 andares nao tenga elevador.
Stayed 2 nights in Aug 2017

10/10 Excellent

Maria Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy cómodo
El hotel es muy cómodo y muy buena ubicación Recomendado
Stayed 2 nights in Jul 2017

6/10 Okay

GUSTAVO M.

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel Capilla Del Mar n muy buena ubicación
Los baños muy pequeños

8/10 Good

CORRESPONSALES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bekväm och rent.
Hotellet var bra med snälla personaler och städare gjorde mycket rent och fint, men rummet var kallt och att tvätta händerna i handfat var mycket kallt. Att duscha gjorde man med hot vatten och den var bra. Deras frukost buffen var lätt buffen. Madrassen var hård och var svårt att sova.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación a precio módico
El trato del personal, desayuno y limpieza de las habitaciones fue impecable!

10/10 Excellent

Juan Ignacio

Liked: Staff & service, property conditions & facilities, room comfort
Hotel práctico, cómodo y bien ubicado.
El hotel es muy bueno y cómodo, sencillo y con un personal muy amable y atento a tus necesidades. El único aspecto a observar, es que no tiene ascensor, por lo que no es recomendable para personas con movilidad reducida o con maletas muy pesadas, ya que la escalera de acceso es angosta y no tiene un pasamanos firme.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Danielle, são paulo, brasil

Liked: Cleanliness, room comfort
bom custo-benefício - confortável
tudo ok com o quarto, cama confortável, espaço, wi fi. O café da manhã deixa um pouco a desejar, poucas opçoes.

6/10 Okay

Juan Carlos, Sogamoso

Liked: Cleanliness, room comfort
Medianamente satisfecho.
La habitación es amplia, bien iluminada, la terraza le da un toque mas informal. Al respaldo de la recepción, se escucha lo de afuera. El lunar del edificio-no tiene parqueadero (es un garaje doble, solo autos pqños). Las instalaciones y comodidades del baño no son tan buenas como en los otros edificios.

8/10 Good

mariana, Maracaibo Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción.. Solo detalles que mejorar
El hotel dedo decir que esta excelente calidad servicios ubicación inmejorable desayuno muy bueno.. El único detalle de forma extraña desapareció un peine de la habitación no hubo buena respuesta ni siquiera una disculpa.. Tenga cuidado con eso.. Desaparecío el día que fueron a reparar el secador de cabello

10/10 Excellent

REBECA

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
En el Viaggio Virre, la atención fue mala, la reservación no se encontró y fuimos trasladados al Viaggio Country, el cual esta súper remomendado

2/10 Terrible

ALYIS OMAR, Panamá

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mal hotel
Mala experiencia cuando llegue al hotel me cambiaron la reservar a otro y lo peor que tuve que caminar hasta el otro hotel ya que el taxi que llegue desde el aeropuerto se había retirado muy mal hotel

10/10 Excellent

Blanca, Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia en hotel, viaje de amigas
Acudí a Bogotá 5 días en Octubre con dos amigas después de buscar opiniones y ver fotos decidimos quedarnos en este hotel el cual todas al llegar coincidimos que fue muy buena opción. El precio incluía el desayuno y el personal en todo momento busco la manera de ayudarnos, si voy de nuevo a Bogotá no dudaría en quedarme aquí. Está en una buena zona que es tranquila y al caminar pocas calles podrás encontrar bares, restaurantes, comercios sin embargo la habitación es muy tranquila y no se escucha ruido exterior.

6/10 Okay

Analia, Argentina

Liked: Cleanliness, room comfort
Excelente ubicación, servicio standard
El appart hotel está muy bien ubicado, cerca de la zona optima para salidas, comida y shopping y el personal es sumamente amable y educado. Lamentablemente, a pesar del requerimiento específico efectuado al momento de la reserva, fui ubicada en planta baja, pegada a zona de servicio donde llegaban absolutamente todos los ruidos de recepción, desayunador y área de servicio.

10/10 Excellent

JAZMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Víaggio Virrey el mejor
Muy buen hotel excelente servicio, ubicación, comodidad; rompió mis expectativas ya que fue mejor de lo que esperaba sin duda alguna lo recomendare y con gusto regresare, la página de hoteles ofrece muy buenos establecimientos con muy buenos precios

10/10 Excellent

edonays, panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
mucho mejor de lo que pense

10/10 Excellent

Roberto Carlos, Monterrey, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente! buen precio y calidad
Ampliamente recomendable, ubicado en una buena zona cerca del centro comercial andino, la zona de bares y restaurantes, excelente servicio y atención del personal. Habitaciones en excelentes condiciones, amplias como pequeños departamentos.

6/10 Okay

Ricardo, Ribeirão Preto - SP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, confortavel e preço justo
Hotel com ótima localização, proximo a zona T, em uma rua bastante tranquila (silenciosa), em frente ao parque virrey. Funcionarios bastante educados e gentís. Quartos bastante confortaveis, com mini closet, cozinha e cama king size. O unico ponto negativo da minha estadia foi que a cama estava bastante desconfortavel, o que pode ter sido uma fatalidade.

10/10 Excellent

Elvia Lucía, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor de los Viaggio
Excelente en todo. La ubicación es ideal, la zona donde está es muy bonita y tranquila. En todos los aspectos es bueno. Recomendado para quien quiera estar cómodo, bien atendido y con buenas opciones de movilidad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveré a este hotel
Excelente relación calidad/precio. Muy buena ubicación.

8/10 Good

Paul, Lima, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar y amplio full studio con cocina
Excelente ubicacion en una zona residencial muy tranquila pero cerca de zonas comerciales. Habitacion estilo "mini studio" con cocina, sofa y mesa de comer.

10/10 Excellent

Bruno, Joao Pessoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Pela primeira vez me deparei com um Hotel que consegue ser melhor do que as expectativas criadas pelas fotos publicitária, que muitas vezes não condizem com a realidade do estabelecimento. Excelente Localização, muito próximo a Zona T. Café da manhã um pouco fraco para os padrões brasileiros, mas a localização e o ampla apartamento compensam. Recomendo. Ficaria novamente sem dúvidas, Hotel novo e muito bem conservado.

8/10 Good

Fernando, Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Hotel muito bom. Recomendo. Limpo. Serviço com otima qualidade , equipe educada e procuraram atender a todas as solicitações. Fica um pouco longe do Centeo Historico mas perto de Shoppings, restautantes e bares além de ser um bairro agradável. Otimo custo beneficio.