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I was first given a runned down room. After complaining about the Internet service they finally moved us to a nice room. But only 2 days before check-in out.
Hi, we loved the location, friendly staff, breakfast options, and tower king room with a huge terrace.
They could possibly add a couple of glasses to the room. There was only one mug, that was it. Considering they have a mini bar with snacks, there are no glasses. With such a huge and beautiful terrace maybe a table to go with the two chairs would be a nice addition.
Overall nice hotel, however the key card to get into our room didn’t work well, we had to change the key 4 times, and the girl at the front desk wasn’t very nice
Initially I had a problem with a room right by a construction site and couldn't sleep. Staff was great and switched me to a quieter room as soon as one became available.
Terrible experience! I called an emailed the hotel to inform them I would arrive late. Despite that information, they reported me as a "no show" to Hotels.com. Somehow, I was told I could not check in at this hotel and the prepaid fees I spent for my four-night stay were forfeited! I ended up paying for an additional reservation at the GIO suites in Bogota for the same four nights I had previously paid to Madisson. I highly recommend GIO Suites instead! Also, Hotels.com did not refund my money. I put a stop payment through my credit card. Do not book with this hotel or with hotels.com!
I stayed for 3 weeks while revovering from a surgery - it was very clean and comfortable, the staff was always accomodating of my needs. The location is very convenient - short walk to nice shops and restaurants, as well as the clinic.
Big thank you to the lovely staff at Madisson Inn!
Madisson is a great hotel with great staff. From the moment you arrive they are helpfull. They give correct information to make the guest feel welcome. I'll surely visit Madisson again.
Good breakfast, 2 bedrooms did not have the balcony/terrace in photos. Service was great, very clean. Nice safe area to walk around. Close to many restaurants
A nice hotel . Luxury. And great price. Small boutique one
Kevin
Stayed 1 night in Jun 2022
Response from Kind regards, Mariana Martinez, Revenue on 15 Jun 2022
Dear guest, very good afternoon, thanking you in advance for your excellent comment, we are very pleased to know that the quality - price ratio was to your complete satisfaction, the hotel is characterized by providing quality service, we hope to have the pleasure of having you at home again.
Good stay, hotel is in good shape. Rooms were clean and included all necessary amenities. Location is close to restaurants and café's. Staff was friendly and helpful
annuard
Stayed 1 night in May 2022
Response from Kind regards, Mariana Martinez, Revenue on 10 Jun 2022
Dear guest, very good day, we thank you in advance for your preference for Madisson Inn as an appropriate place for your accommodation, we appreciate your excellent comment, we are very pleased to know that the cleanliness, facilities, location and service were to your satisfaction, we hope to have you again at home
The desk personnel and maid service were excellent. Breakfast was free with my stay and was limited. The service was supposed to begin at 7:00 am but often didn’t begin until 8:00.
Marc
Stayed 6 nights in May 2022
Response from Kind regards, Mariana Martinez, Revenue on 9 Jun 2022
Dear guest, very good day, we are very pleased to know that the service was to your complete satisfaction, the hotel is characterized by the quality of our facilities and staff, thanking you for your excellent comment, we will verify what happened since our breakfast service is from 7 am.
Response from Kind regards, Mariana Martinez, Revenue on 13 Jun 2022
Dear guest, good afternoon, thanking you in advance for your excellent comment, we are very pleased to know that your accommodation was excellent, that the room and the service were to your complete satisfaction. We hope to have the pleasure of having you at home again.