Standard Twin Room | Egyptian cotton sheets, premium bedding, desk, free WiFi
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Reviews of Hotel Airport Travel

3.5 out of 5
Hotel Airport Travel
Carrera 71B numero 49A-52, Bogotá, Normandia

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 4 out of 32 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service
Me encantó este lugar .
Stayed 1 night in May 2024

10/10 Excellent

MARTHA

Stayed 1 night in Apr 2024

4/10 Poor

Edward

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Baño sin tapa. No habian toallas en la habitación
Stayed 2 nights in Jun 2023
Response from Hotel Travel on 10 Jun 2023
Buen dia,Gracias por preferirnos

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2023
Response from Hotel Travel on 12 Mar 2023
Buenos dias Gracias por preferirnos

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The property was in bad shape. When we went up to the room the door was open. The bed sheets were very dirty. They did not want to change them. We had to change hotel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fast and friendly. No hassles. No English spoken. My room was clean and comfortable
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The phone number listed was wrong that I had to find an alternative way to get the right number to call. In its website it mentioned that they offer airport pick up services, but when I called the receptionist said they stopped the service. The room sound proof was very bad . The hotel really needs to update its web information.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

John, Newnan, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location, easy access to the different points of interest of the city and the airport. Staff was friendly and accommodating.
Stayed 7 nights in Dec 2018

10/10 Excellent

Rossana

Liked: Cleanliness, staff & service, room comfort
Economic and good location
Stayed 2 nights in Nov 2018
Response from Mauricio Montes - Revenue Manager on 2 Dec 2018
Muchas gracias por su calificación, para nosotros es vital la calidad en nuestro servicio y su satisfacción.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
they charge for extra person even tho i paid for 2 people.
Stayed 1 night in Oct 2018
Response from Mauricio Montes - Sales Manager on 31 Oct 2018
No, if you did pay the 2nd. people and you`re two, you must not pay any more.

8/10 Good

Ken, From Dallas Tx.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price breakfast it was great. Peaceful close to store
Stayed 3 nights in Aug 2018
Response from Sandra Lorena Gómez - COO on 26 Sept 2018
Thank you very much for your comment, we are waiting for you soon so you can see our remodeling in the rooms and lobby. Best regards.

8/10 Good

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Travel on 2 Dec 2023
Buen dia, gracias por preferirnos

4/10 Poor

Cesar

Business traveller
Disliked: Room comfort
Busque otra opcion
Falta de mantenimiento en todo ! Las fotos no corresponden al Lugar
Stayed 2 nights in Oct 2023
Response from Hotel Travel on 1 Nov 2023
Buenas tardes y con todo gusto

10/10 Excellent

Juan Carlos

Stayed 3 nights in Aug 2023
Response from Hotel Travel on 15 Aug 2023
Muchas gracias por preferirnos y los esperamos en otra estancia

10/10 Excellent

FRANCISCO

Stayed 1 night in Feb 2023
Response from Hotel Travel on 3 Mar 2023
Gracias por preferirnos señor Francisco y hasta una próxima estancia

8/10 Good

Ada, Panamá

Liked: Cleanliness, property conditions & facilities
La habitación y el hotel con buena limpieza. La cama muy cómoda y la ducha muy buena; que son dos básicos que se necesitan. El personal un poco tosco (parco), tanto en recepción, como en el restaurante. Estaría bien un poco más de amabilidad
Stayed 1 night in Jan 2020

8/10 Good

Jader

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2019

2/10 Terrible

Gisselle

Disliked: Staff & service, property conditions & facilities
Mal servicio
La verdad la atención es pésima no son nada cordiales las recepcionistas. Apenas llegué querían que pagara la totalidad de mi estadía sin haberla finalizado. Me hicieron salir de la habitación a media noche porque tenía que cancelar o sino me iban a sacar, sin nisiquiera esperar que se cumpliera el plazo del pago. no entiendo cómo pueden tratar a un huésped de esa forma tan discriminada.
Stayed 2 nights in Apr 2019

6/10 Okay

Andres, Manizales, Co

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
La habitación es muy básica, los toma corrientes no funcionan, la lampara de mesa de noche no funciona, no tiene bombillo, descuido general del mantenimiento de la habitación , si bien al misma estaba aseada. El baño similar , mal estado de la utilería, del papel higienico, etc. Lo único a rescatar es la recepción amable.
Stayed 1 night in Feb 2019

6/10 Okay

Rodolfo

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel muy antiguo, el desayuno muy malo
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

2/10 Terrible

roland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

4/10 Poor

Carlos

Liked: Room comfort
Disliked: Property conditions & facilities
falta de mantenimiento y pesima logistica.
Lastimosamente me asignaron una habitacion que no estaba arreglada y aun estaba la basura y desorden del anterior huesped, cuando volvi a recepción me asignaron otra habitacion y esta tampoco estaba en condiciones... cuando por tercera vez me asignaron una habitación disponible literal se inundo el baño al usar la ducha que al parecer tenia una fuga en su piso. no fue una agradable experiencia.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Relativement petit. Le dejeuner est copieu. Est facilement accessible de l'areoport.
Stayed 1 night in Aug 2018
Response from Sandra Lorena Gómez - COO on 28 Sept 2018
Merci beaucoup pour votre commentaire qui nous aidera tous les jours à être meilleurs dans notre service. Salut cordial

8/10 Good

ana, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Todo súper bien, sirve para pasar la noche y dormir a gusto, todo muy limpio y ordenado, son muy atentos
Stayed 1 night in Jul 2018

6/10 Okay

ALONSO, CDMX

Liked: Cleanliness, staff & service, room comfort
hotel demasiado normal para el costo ...
Hotel agradebale, excelente ubicacion, cerca avenidas principales
Stayed 1 night in Jul 2018