All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very recommended. Great location for shopping and dining. The staff was very polite, fast to respond via email and WhatsApp. They’ll arrange airport transport with very professional/courteous drivers. Their restaurant was great, a bit pricey compared to options outside hotel.
Location. The best for Zone T. Hotel 4/5, very very good. You could get a 5* hotel 1.5 miles away for $20USD cheaper - don’t. You want to stay here. It’s right in the Center of everything and so, so safe. I would stay here again.
Andrew
Stayed 2 nights in Apr 2024
Response from Valentina Mermeo on 21 Apr 2024
Dear Andrew,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
Estimado Pablo,Agradecemos mucho por haberse tomado el tiempo de dejarnos su comentario acerca de su estadía. De parte de toda la familia AVANI ROYAL ZONA T nos da un gran gusto saber que su estadía fue maravillosa y que nuestro personal como siempre, superó las expectativas en el servicio dado, le daremos nuestro más sincero reconocimiento al equipo. Recuerde que esta siempre será su casa, esperamos que regrese pronto y disfrute de nuestra comodidad, servicio y excelente comida, las puertas siempre estarán abiertas para usted.Cordialmente,Valentina MermeoFront Office Manager
Dear Roberto,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
Dear Roberto,Thank you very much for taking the time to evaluate your stay at our hotel AVANI ROYAL ZONA T, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Kindly,Valentina MermeoFront Office Manager
Excellent location, many restaurants an shopping walkable. Breakfasts are great. Room for the price is ok. Everything clean and excellent service. Slight disappointed at the bar.
Olga
Stayed 4 nights in Mar 2024
Response from Valentina Mermeo on 9 Apr 2024
Dear Olga,Thank you very much for taking the time to evaluate your stay at our hotel AVANI ROYAL ZONA T, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Kindly,Valentina MermeoFront Office Manager
Dear Jose,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
Nos encantó el servicio, el staff es muy amable, el cuarto estuvo muy cómodo y la localización súper conveniente.
Jessel
Stayed 3 nights in Mar 2024
Response from Valentina Mermeo on 9 Apr 2024
Estimada Jessel,Es un placer para todo el equipo del hotel AVANI ROYAL ZONA T saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerla pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.
Avani es un lugar excelente para quedarte en bogota, sobretodo por su ubicación estás casi al lado de Andrés cd al frente del shopping más elegante de bogota u el area rosa con miles de tiendas u lugares para comer. Ya para mi eso lo convierte en una joya escondida.en cuanto al hotel por el mismo es un lugar acogedor en donde su personal te ara sentir en casa. Las habitaciones son de buen tamaño y la limpieza de cuarto siempre estuvo impecable. La cama podrían mejorar al igual que la decoración de las habitaciones y el baño. Yo pase 20 días y volvería sin pensarlo.
anna
Stayed 21 nights in Dec 2023
Response from Valentina Mermeo on 9 Apr 2024
Estimada Anna,Agradecemos mucho por haberse tomado el tiempo de dejarnos su comentario acerca de su estadía. De parte de toda la familia AVANI ROYAL ZONA T nos da un gran gusto saber que su estadía fue maravillosa y que nuestro personal como siempre, superó las expectativas en el servicio dado, le daremos nuestro más sincero reconocimiento al equipo. Recuerde que esta siempre será su casa, esperamos que regrese pronto y disfrute de nuestra comodidad, servicio y excelente comida, las puertas siempre estarán abiertas para usted.Cordialmente,Valentina MermeoFront Office Manager
10/10 Excellent
Aimee
Travelled with family, Travelled with family and small children
Stayed 1 night. Perfect location and great property.
Aimee
Stayed 1 night in Feb 2024
Response from Valentina Mermeo on 9 Apr 2024
Dear Aimee,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
Estimada Stefanie,Es un placer para todo el equipo del hotel AVANI ROYAL ZONA T saber que su estadía con nosotros fue más que maravillosa. Nos alegra mucho saber que nuestra ubicación fue del total agrado en su estadía. Esperamos tenerla pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.
10/10 Excellent
Cesar
Travelled with family
15 Feb 2024
Located in the center of tourist attractions
Cesar
Stayed 3 nights in Feb 2024
Response from Valentina Mermeo on 9 Apr 2024
Dear Cesar,Thank you very much for taking the time to evaluate your stay at our hotel AVANI ROYAL ZONA T, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Kindly,Valentina MermeoFront Office Manager
8/10 Good
Xavier, San Lorenzo
3 Feb 2024
Xavier
Stayed 6 nights in Jan 2024
Response from Valentina Mermeo on 9 Apr 2024
Dear Xavier,Thank you very much for taking the time to evaluate your stay at our hotel AVANI ROYAL ZONA T, for us it is very important to know your opinion about our service and thus have a constant improvement. We hope to have you with us again soon, remember that this will always be your home.Kindly,Valentina MermeoFront Office Manager
10/10 Excellent
Scott
29 Jan 2024
All the staff were very helpful and the location is perfect
Scott
Stayed 5 nights in Jan 2024
Response from Valentina Mermeo on 7 Feb 2024
Dear Scott,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
Great location Near from restaurant and shopping mall
RAUL
Stayed 2 nights in Jan 2024
Response from Valentina Mermeo on 7 Feb 2024
Dear Raul,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
Dear Shenela,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
10/10 Excellent
Antonio, Miami
6 Jan 2024
Antonio
Stayed 3 nights in Jan 2024
Response from Valentina Mermeo on 7 Feb 2024
Estimado Antonio,Es un placer para todo el equipo del hotel AVANI ROYAL ZONA T saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.
Dear Carilyn,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
8/10 Good
Verified traveller
5 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect area
Excellent customer service from the front desk and maintenance.
Rooms are old. Shower head falls off, little things that are worn in the room. Air conditioner would work on and off. Wouod stay again but needs some maintenance and updates.
Verified traveller
Stayed 2 nights in Dec 2023
Response from Valentina Mermeo on 23 Jan 2024
Dear Guest,Thank you very much for taking the time to rate your stay at our hotel, it is very important for us to know your opinion about our service and thus have constant improvement. We have informed our maintenance staff about your comments, so that they can make the appropriate corrections so that all our guests can enjoy a comfortable stay. We hope to have you back with us soon, remember that this will always be your home.Kindly,Valentina MermeoFront Office Manager
Estimada Maziel Muchas gracias por tomarse el tiempo de valorar su estadía en nuestro hotel AVANI ROYAL ZONA T, para nosotros es muy importante conocer su opinión sobre nuestro servicio y así tener una mejora constante. Esperamos tenerla pronto nuevamente con nosotros, recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo Front Office Manager
8/10 Good
Jaime, San Juan
21 Dec 2023
Jaime
Stayed 2 nights in Dec 2023
Response from Valentina Mermeo on 30 Dec 2023
Estimado Jaime,Es un placer para todo el equipo del hotel AVANI ROYAL ZONA T saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.
The Hotel is well located but need upgrade, better towels, painting, and appliances
Maria
Stayed 2 nights in Dec 2023
Response from Valentina Mermeo on 30 Dec 2023
Dear Maria,Thank you very much for taking the time to leave us a comment about your stay with us.Please accept my apologies that your guest room did not living up to your expectations and I regret that we did not meet our high standards during your recent stay.Preventive maintenance is a top priority at our hotel; rest assured that your comments have been shared with the maintenance and engineering team and action has been taken to ensure these issues are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Valentina MermeoFront Office Manager
Right in the thick of Zona T so very active and safe. Seems like once a very nice property but now needs attention to some details like shower head not secure and bathroom sink not draining properly. Breakfast excellent. Jauvier at the front desk was especially helpful. Transportation arrangements made via hotel from and to airport were convenient.
Byron
Stayed 5 nights in Dec 2023
Response from Valentina Mermeo on 30 Dec 2023
Dear Mr. Byron,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value.We have spoken with the Head of Maintenance to review the issue of air conditioning in our hotel and prevent this uncomfortable situation from repeating itself in the future. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
10/10 Excellent
Victor
26 Nov 2023
Victor
Stayed 3 nights in Nov 2023
Response from Valentina Mermeo on 30 Dec 2023
Estimado Victor,Es un placer para todo el equipo del hotel AVANI ROYAL ZONA T saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.
6/10 Okay
Zanony
Travelled with family
12 Nov 2023
Liked: Staff & service
Very convenient location. Good size of the room.
They need better pillows AND DEFINITELY BETTER TOWELS.
Zanony
Stayed 5 nights in Nov 2023
Response from Valentina Mermeo on 4 Dec 2023
Dear Zanony,Thank you very much for taking the time to leave us a comment about your stay with us. We have spoken with our Housekeeping Manager of what happened to evaluate the situation and design an improvement plan in this department. We invite you again to stay with us to show you how we turn our mistakes into opportunities for improvement.Cordially,Valentina MermeoFront Office Manager
The staff attendance is wonderful, very helpful and respectful staff, specially Javier in the front desk who is a hand helper and safe advisor, breakfast super clean and nice, various options for every taste. Clean rooms.
Osmin
Stayed 5 nights in Nov 2023
Response from Andres Beltran on 14 Nov 2023
Good day, dear Osmin, thanks for your opinion. We are glad that you liked our service by the staff and of course we'll keep ahead to improve it.We would like to invite you again to our hotel, so you could appreciate the soft changes that we are going to have soon to improve our guests experience.Best regards,Front Desk
Friendly staff. Particularly the guy in the kitchen cooking and serving. Wow. SUPer friendly. Place was clean i would def stay there again
Jaclyn
Stayed 2 nights in Oct 2023
Response from Andres Beltran on 14 Nov 2023
Good day, dear Adriana, thank you for Thanks for your opinion. We are gald that the service by the staff was amazing.We would like to invite you again to our hotel, so you could appreciate the soft changes that we are going to have soon to improve our guests experience.Best regards,Front Desk
The front desk is always so helpful. Also, the people at the restaurant are always smiling and ready to help you on any request that you might have.
Adriana
Stayed 7 nights in Oct 2023
Response from Andres Beltran on 14 Nov 2023
Good day, dear Adriana, thank you for Thanks for your opinion. We are gald that the service by the staff was amazing.We would like to invite you again to our hotel, so you could appreciate the soft changes that we are going to have soon to improve our guests experience.Best regards,Front Desk
6/10 Okay
Patricia
Travelled with group
31 Oct 2023
Liked: Staff & service
Disliked: Property conditions & facilities
La ubicación y el personal triple A, excelente, apartamento el hotel está un poco viejo y descuidado, el baño mínimo.
Patricia
Stayed 2 nights in Oct 2023
Response from Javier Zarate Santana. Recepcionist • Front Office on 10 Nov 2023
Buen dia Estimada Patricia, estamos trabajando en la remodelacion y adecuacion de nuevos espacios para que puedas venir a disfrutar de una nueva experiencia.Cordialmente:
Response from Javier Zarate Santana. Recepcionist • Front Office on 10 Nov 2023
Buen dia estimada Natalie, gracias por resaltar la excelente ubicacion y ojala vuelva pronto a Bogota para seguir disfrutando de la variedad que nos ofrece la zona T y sus alrededores.Cordialmente:
Good day, dear Carlos.Thanks for your opinion. We are glad that you have enjoyed our privileged location. We would like to invite you again to our hotel, so you could appreciate the soft changes that we are going to have soon to improve our guests' experience.Best regards,Front Desk
Buen dia, estimada Maria.¡Agradecemos enormemente su amable comentario! Para nosotros ha sido un placer haberla tenido como nuestra huésped. Nos gustaría invitarla a que se hospede nuevamente con nosotros y nos permita seguir brindándole experiencias inolvidables.Cordialmente,Front Desk
Excellent location and top notch customer service. Zona rosa is undergoing some changes, but overall the area still feels safe.
Jessica E.
Stayed 6 nights in Oct 2023
Response from Bibiana Villamizar on 16 Oct 2023
Good day, dear Jessica.We highly appreciate your nice comment! We are glad that you have liked our privileged location and welcoming staff. We would like to invite you again to our hotel in order to be your genuine hosts in Bogota.Best regards,Front Desk
4/10 Poor
Vivian
11 Oct 2023
Disliked: Staff & service
Vivian
Stayed 3 nights in Oct 2023
Response from Bibiana Villamizar on 28 Oct 2023
Buen dia, estimada Vivian.¡Gracias por su opinión! Lamentamos que su estadía no haya sido como esperaba. Esperamos que con los pequeños cambios que estamos experimentando actualmente, usted pueda darse la oportunidad de disfrutar de los múltiples beneficios que ofrecemos y tener una experiencia positiva la próxima vez.Cordialmente,Front Desk
2/10 Terrible
David
5 Oct 2023
David
Stayed 3 nights in Oct 2023
Response from Bibiana Villamizar on 28 Oct 2023
Buen dia, estimado David.¡Gracias por su opinión! Lamentamos que su estadía no haya sido como esperaba. Esperamos que con los pequeños cambios que estamos experimentando actualmente, usted pueda darse la oportunidad de disfrutar de los múltiples beneficios que ofrecemos y tener una experiencia positiva la próxima vez.Cordialmente,Front Desk
Good day, dear Abelardo.We highly appreciate your comment. We are glad that your stay was amazing with us. We would like to invite you again to our hotel in order to be your genuine hosts in Bogota.Best regards,Front Desk
Good day, dear Mahmoud. We appreciate your rate.We would like to invite you again to our hotel to continue exceeding your expectations. Best regards,Front Desk
The unique of the property, his people, everyone that works in the properly are pleasant, willing to help, make the trip comfortable.
Armida
Stayed 2 nights in Sep 2023
Response from Bibiana Villamizar on 18 Sept 2023
Good day, dear Armida. We highly appreciate your nice comment! It is always a pleasure to have you at our hotel and to offer you great service. You are always welcome!Best regards,Front Desk
Good day, dear Arlette.We highly appreciate your comment! We are glad that you have liked our privileged location and all the services that we offer. We would like to invite you again to our hotel to continue offering you great experiences.Best regards,Front Desk
Good day, dear Nathan.Thanks for your rate! We are glad that you have enjoyed your stay with us. We would like to invite you again to our hotel to continue meeting your expectations.Best regards,Front Desk
Good day, dear Suresh.Thanks for taking the time to leave us your comment! It was a pleasure for us to offer you great experiences. That is why, we would like to invite you again to our hotel to exceed your expectations next time.Best regards,Front Desk
Good day, dear Celines.We highly appreciate your comment! It was a pleasure for us to have you as our guest. We would like to invite you again to stay with us to continue exceeding your expectations and to become your genuine hosts in Bogota.Best regards,Front Desk
Good day, dear Rinaldo.Thanks for your rate! We would like to invite you again to our hotel in order to be your genuine hosts in Bogota.Best regards,Front Desk
Excelente localidad en el centro de Bogotá, muy segura y con muchas opciones de shopping y restaurantes muy cerca.
Laurie
Stayed 3 nights in May 2023
Response from Bibiana on 21 Aug 2023
Buen dia, estimada Laurie.¡Gracias por tomarse el tiempo de dejarnos su comentario! Nos alegra que nuestra ubicación haya sido de su total agrado y que haya podido disfrutar de nuestra hermosa ciudad. Nos gustaría invitarla a que se hospede nuevamente con nosotros y nos permita seguir excediendo sus expectativas.Cordialmente,Front Desk
Buen dia, estimado Hendry.¡Gracias por dejarnos su comentario! Esperamos nos visite en una próxima ocasión para seguir superando sus expectativas y convertirnos en sus genuinos anfitriones en la ciudad de Bogotá.Cordialmente,Front Desk
Buen dia, estimado Ricardo.¡Gracias por tomarse el tiempo de dejarnos su opinión! Nos alegra que nuestra privilegiada ubicación haya sido de su total agrado y que haya disfrutado de los múltiples beneficios que ofrecemos. Nos gustaría invitarlo a que se hospede nuevamente con nosotros y nos permita convertirnos en sus genuinos anfitriones en la ciudad de Bogotá.Cordialmente,Front Desk
Safest area in Bogotá,,, lots of dining and friendly people.. no homeless, not crazy people no addicts… this mayor should take over Vancouver, Canada 🇨🇦
Kourosh
Stayed 3 nights in Jul 2023
Response from Bibiana Villamizar on 9 Aug 2023
Good day, dear Kourosh.We highly appreciate your comment! We are glad that you have been enjoying our city as well as we have been enjoying your company at our hotel. We hope we could see you at our installations any time you visit Bogota; this is your home.Best regards,Front Desk