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Reviews of Hillwinds Inn

3.5 out of 5
Hillwinds Inn
315 Sunset Dr, Blowing Rock, NC

Reviews

8.4

Very good

Rating 10 - Excellent. 378 out of 821 reviews" "
Rating 8 - Good. 260 out of 821 reviews" "
Rating 6 - Okay. 115 out of 821 reviews" "
Rating 4 - Poor. 50 out of 821 reviews" "
Rating 2 - Terrible. 18 out of 821 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Signe L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Griffin, Front Desk on 22 May 2024
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay! We hope to see you again for your next visit to Blowing Rock.

4/10 Poor

Maria Linda, Myrtle Beach

Travelled with partner
No hot water for 2 out of 3 days.
Stayed 3 nights in May 2024
Response from Griffin, Front Desk on 21 May 2024
Thank you for taking the time to leave a review. We appreciate your feedback and are sorry that your room did not meet your expectations. We are always able to help with issues like these if you reach out during our office hours, including moving you to a new room. We hope that you can give us a chance to improve for your next visit to Blowing Rock.

6/10 Okay

Russ, Charlotte

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
It convienient and clean
Stayed 1 night in May 2024
Response from Griffin, Front Desk on 15 May 2024
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay. We hope to see you again for your next visit to Blowing Rock!

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam on 14 May 2024
Thank you for taking the time to leave us a review! We hope to see you on your next visit to Blowing Rock!

4/10 Poor

Stacey K

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water for the two days we stayed. They offered no concession. The mattresses were soft, worn and uncomfortable. The sheets were thin and pilled. I would never stay there again or recommend this property.
Stayed 2 nights in May 2024
Response from Griffin, Front Desk on 12 May 2024
Thank you for taking the time to leave a review. We appreciate your feedback and are sorry to hear that your stay did not meet your expectations. We are always able to help with any issues you have during your stay if you reach out to us. We hope you can give us a chance to improve in the future.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in the Tarhill Suite. Very clean, well stocked, and beautiful. Staff is always friendly. Hotel location is great and an easy walk to food and shopping. This is our go to when we visit BR.
Stayed 2 nights in Apr 2024
Response from Griffin, Front Desk on 4 May 2024
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay and our location! We look forward to seeing you again for your next visit to Blowing Rock!

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
We love visiting Blowing Rock. Our first weekend stay in this little town. Hillwinds Inn is a quaint and retro place. My husband and I felt like we stepping back in time when we walked in. Was within walking distance to all of shopping and dining. There were some plumbing issues that we did let management know of. Mattresses could be replaced. Overall would recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel.
Stayed 1 night in Apr 2024
Response from Griffin, Front Desk on 3 May 2024
We are glad to hear that you enjoyed your stay. Thank you for taking the time to leave a review and we hope to see you again for your next visit to Blowing Rock!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main st shops and restaurants.
Stayed 1 night in May 2024
Response from Griffin, Front Desk on 3 May 2024
Thanks for taking the time to leave a review! We are happy to hear that you enjoyed our location. We look forward to seeing you again for your next visit to Blowing Rock!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Cute - easy - great location and the price with right
Stayed 2 nights in Apr 2024
Response from Becca with Guest Services on 29 Apr 2024
Thank you, Rebecca, for taking the time to leave a review. We are delighted to hear that you enjoyed your stay with us, as well as our great location and price. We hope to see you again the next time you visit the Blowing Rock area.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and quiet. Good location.
Stayed 1 night in Apr 2024
Response from Griffin, Front Desk on 21 Apr 2024
Thank you for taking the time to leave a review! We are glad to hear that you enjoyed your stay and hope to see you again for your next visit to Blowing Rock.

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown and quiet.
Stayed 1 night in Apr 2024
Response from Griffin, Front Desk on 20 Apr 2024
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay and hope to see you again for your next visit to Blowing Rock!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable room.
Stayed 1 night in Apr 2024
Response from Sam B. on 27 Apr 2024
Thanks for leaving us a review Lisa! We always like to hear from our guests, and we hope you visit us again soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Griffin, Front Desk on 20 Apr 2024
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay and hope to see you again for your next visit to Blowing Rock!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Griffin, Front Desk on 20 Apr 2024
Thanks for taking the time to leave a review. We are glad to hear that you enjoyed your stay and hope to see you again for your next visit to Blowing Rock!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to downtown, great room, really affordable.
Stayed 2 nights in Apr 2024
Response from Allie N on 11 Apr 2024
I am so glad that you enjoyed your stay with us! We strive to meet guest expectations of their stay. We hope to see you again in Blowing Rock!

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and clean.
Stayed 1 night in Feb 2024
Response from Sam B. on 2 Apr 2024
Perry, thanks for leaving a review! Our housekeepers work hard to keep things clean and we're glad you appreciated it. We hope to see you again soon!

10/10 Excellent

Bruce, Venetia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to restaurants and shopping, yet quiet. It has a community lounge and outdoor covered seating.
Stayed 1 night in Mar 2024
Response from Allie N. with Guest Services on 28 Mar 2024
Hey Bruce! We are glad that you enjoyed your stay with us. We hope to see you again in Bowing Rock

8/10 Good

Gerald

Stayed 1 night in Mar 2024
Response from Sam B. on 26 Mar 2024
Thank you for taking the time to leave a review Gerald, its good to see you enjoyed your stay! We hope you'll stay with us again on a future trip to Blowing Rock!

10/10 Excellent

Richard, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Nicest staff.
Stayed 2 nights in Feb 2024
Response from Allie N. with Guest Services on 25 Feb 2024
Hey Richard, I am so gad that you enjoy staying with us! We strive to make our guest experience as pleasant as possible! We hope to see you again in Blowing Rock!

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay!
We only spent one night at the Hillwinds Inn, but we were impressed. We'll be back for sure. The rooms were and comfortable (cleaner than some very high-end hotel chains quite honestly). The beds were comfortable (pillows were too soft for me personally, but my family loved them). Walking distance to many shops and restaurants and Door Dash even delivers if the local flare is not to your style. The water pressure in the bathroom was great except for the shower, but it woke us up just fine.
Stayed 1 night in Feb 2024
Response from Becca with Guest Services on 19 Feb 2024
Thank you, Margaret, for taking the time to leave us such a nice review. We are delighted to hear that you enjoyed your stay with us, and hope to see you again the next time you visit Blowing Rock.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Griffin, Front Desk on 18 Feb 2024
Thanks for taking the time to leave a review! We are happy to hear that you enjoyed your stay and would love to see you again for your next visit to Bowing Rock.

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Blowing Rock!
Excellent property and location. Helpful staff who called about an item I left behind! Will definitely stay here again!!
Stayed 1 night in Feb 2024
Response from Sam B. on 5 Feb 2024
Hi Christi, thanks for leaving a review! We're glad you got your item back and we hope to see you again soon!

8/10 Good

Nina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again! So close to Main St with easy parking and walkability.
Stayed 1 night in Jan 2024
Response from Allie N. with Guest Services on 16 Jan 2024
I am so glad that you enjoyed your stay with us! We hope to see you again in Blowing Rock.

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to everything, walking distance.
Stayed 2 nights in Dec 2023
Response from Griffin, Front Desk on 10 Jan 2024
Thanks for taking the time to leave a review! We are glad to hear that you enjoyed the location. We look forward to seeing you again for your next trip to Blowing Rock!

2/10 Terrible

Kali

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Check in - the check in time posted on the website cited 3pm as check in. I arrived at 5:30pm and was informed that my room was not ready. I was not communicated with in advance that there would be a delay in check in and the staff offered no apology or means of making the situation right. We were also told that the room would be ready in 1 hr and that we would receive a call. An hour and fifteen minutes later, we had not received a call and walked back to check as we were anxious that the issue wouldn’t be resolved prior to the office closing at 8pm. We arrived to find the receptionist on her phone and still had to wait a few more minutes to get in to our room. Again, no apologies that we were not allowed in our room until almost 7pm and our dinner plans ruined. 2. No hot water - the next morning, we awoke to no hot water in our room. We tried the sink and the shower and let the tap run for 10 minutes to give ample time to heat up. I called the property to report the issue. After waiting an hour for help, I walked to reception to ask for help but it was closed. No one ever came to fix the issue, we had no hot water for two days & no apology. 3. Unacceptable room condition: pilling bed linens, damaged curtains, dirty towels, broken phone, etc. Also, housekeeping didn’t come for 2 days. 4. I emailed management to share my experience and did not receive a reply for two days. Upon calling, staff refused to refund my money and to allow me to speak to upper management.
Stayed 2 nights in Dec 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Allie K on 28 Dec 2023
Thank you Heather for your review! We are very glad to see that you enjoyed your stay at Hillwinds Inn. We hope to see you again in the future, stay warm this season!

10/10 Excellent

Ashley Needham

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect cozy and quaint room. We stayed in the tarheel suite for the second time and it’s our favorite place to stay in the Blowing Rock area!
Stayed 1 night in Dec 2023
Response from Griffin, Front Desk on 10 Jan 2024
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay and hope to see you again for your next visit to Blowing Rock!

8/10 Good

Richard

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Allie K on 28 Dec 2023
Thank you Richard for leaving a review! We are glad to see that your stay at Hillwinds Inn was pleasant, and that everything was enjoyable. We hope to see you again in the future, stay warm this season!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Allie K on 24 Dec 2023
Thank you Karen for your review! We are glad to see that you enjoyed your stay at Hillwinds Inn, and we look forward to seeing you again in the future. Stay warm this season!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
It was very easy to make a reservation. The staff was very polite, friendly, and outgoing. The rooms were clean and well organized. The beds were very comfortable. The area was quiet and I felt safe. I loved all the holiday lights and decorations surrounding the whole area where I was. There were plenty of shops and activities within walking distance. I would definitely recommend and I would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Allie N on 17 Dec 2023
I am glad that you enjoyed your stay with us! We strive to make sure that our rooms are in excellent condition for guests. We hope to see you again!

6/10 Okay

Caroline

Stayed 2 nights in Dec 2023
Response from Allie K on 14 Dec 2023
Thank you Caroline for your review! We are glad to see that your stay at Hillwinds Inn was pleasant. We hope to see you again at Hillwinds or one of our sister properties in the future, stay warm this season!

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean, very beautiful place, would recommend and would stay again 💕
Stayed 1 night in Dec 2023
Response from Becca with Guest Services on 5 Dec 2023
Thank you, Jessica, for taking the time to leave a review. We are delighted to hear that you enjoyed your stay in our nice clean rooms. We hope that you will stay with us on your next trip to Blowing Rock.

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
We love staying here… The last visit there was no hot water… But it did not affect our stay very much… We will be back.
Stayed 1 night in Nov 2023
Response from Allie K on 18 Nov 2023
Thank you for taking the time to review David! We appreciate your feedback and have taken the time to look into the issue you mentioned. We're very glad you enjoyed your stay and we look forward to seeing you again!

8/10 Good

Olga

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Becca with Guest Services on 9 Nov 2023
Thank you, Olga, for taking the time to leave a review. We are delighted to hear that you enjoyed your stay at our Hillwinds Inn. We hope to see you the next time you visit the Blowing Rock area.Thanks,

8/10 Good

Cindy

Stayed 1 night in Oct 2023
Response from Allie K on 30 Oct 2023
Thanks Cindy! We appreciate your feedback and are glad to see that your stay at Hillwinds Inn was pleasant. We look forward to seeing you again in the future!

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a cozy place that felt like home. We found it here. The area is beautiful. The room was spotless and comfortable. Very quiet area within walking distance to many shops and restaurants. Would love to stay again.
Stayed 1 night in Oct 2023
Response from Allie K on 28 Oct 2023
Thank you Ashley for your review of Hillwinds Inn! The style and location are definitely benefits for those looking for a homey place to stay that's close to town. We can't wait to host you again in the future!

6/10 Okay

Anita

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Allie K on 28 Oct 2023
Thank you for your review Anita! We very much appreciate guest feedback. We hope you enjoyed the beautiful Fall colors, and we hope to see you again in the future!

6/10 Okay

Beth

Stayed 1 night in Oct 2023
Response from Mary Kate on 27 Oct 2023
Hi Beth, Thank you for taking the time to rate your stay with us at the Hillwinds Inn in beautiful Blowing Rock! We appreciate all guest feedback and hope you choose to stay with us again on your next visit to our little mountain town!

4/10 Poor

Cheri

Liked: Cleanliness
Vintage 40s motel
A very old but freshly made-over vintage 40s motel. Tiny bathroom with zero counterspace for cosmetics. Very clean. Coffeemaker doesn't work; breakfast (with coffee!!) not available until 8:30 when local restaurants open. I would like to have known in advance of the style of this accommodation.
Stayed 1 night in Oct 2023
Response from Dory on 23 Oct 2023
Hello Cheri, Thank you for staying at our vintage Hillwinds Inn. We are sorry we were unaware of your coffeemaker problem during your stay because we have replacements. Our 5 Inns always have 24 hour contact info on the lobby doors for future reference. We also have our own website that may be more up to date as far as our Inns go and that is: Villageinnsofblowingrock.comThank you and safe travels, Dory with Guest Services

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close walking distance to downtown
Stayed 1 night in Oct 2023
Response from Allie N on 20 Oct 2023
It's always nice to be within walking distance of downtown. It is one of my favorite features of our property. We hope to see you again in Blowing Rock!

2/10 Terrible

Kim

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. Hot water faucet in bathtub broken. Tub didn't drain well. Called emergency number and hotel staff told us to get a screwdriver to tighten the faucet handle. We just happened to have one, but wasn't able to fix it. Emergency on-call staff said there was nothing he could do. He asked if we really needed to take the shower that night. He was going to send someone to fix the faucet at 8 in the morning but no one came. During checkout, the same staff were rude and asked us to leave the lobby after we complained about not being able to take a shower with hot water. Although we had a screwdriver, if we had flown in from out of town, did he expect us to carry a screwdriver in our luggage? Also, it was not our job to fix the room. We paid enough for 1 night and expected the room and service to be better than what we experienced.
Stayed 1 night in Oct 2023
Response from Sam on 16 Oct 2023
Hello, we are sorry if your experience was not up to your expectations. We are available to help our guests with any issues they may have 24/7 and offered to tighten the hot water faucet for you when you called after hours. You let us know you had already tightened it with a screwdriver in order for you to take your shower with hot water. We also offered to have maintenance come out first thing in the morning to make sure it was permanently fixed. We are sorry, but we cannot offer our guests compensation for issues that can be fixed.

10/10 Excellent

Parrish

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and staff was excellent.
Stayed 2 nights in Oct 2023
Response from Griffin, Front Desk on 16 Oct 2023
We are glad to hear that you enjoyed your stay, thanks for taking the time to leave a review! We hope to see you again for your next trip to blowing rock.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Will stay again
Stayed 2 nights in Oct 2023
Response from Allie K on 15 Oct 2023
Thank you Gary for your review! We are super happy to see that you enjoyed staying at Hillwinds Inn. We hope you enjoyed the fall colors and we look forward to you staying with us again!

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
Location was perfect, just a short walk to Main Street. The property is older but our room was spacious and clean.
Stayed 2 nights in Oct 2023
Response from Allie K on 15 Oct 2023
Ann, thanks for reviewing! We really appreciate guest feedback and we are glad to see that you enjoyed your stay. We hope to see you again this beautiful fall, safe travels!

6/10 Okay

Paul, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great Location to Blowing Rock shopping/dining. Room had some broken light fixtures. Also water temperature in shower switches from hot to cold very quick if your neighbor is also showering. For the price, very good spot.
Stayed 3 nights in Oct 2023
Response from Becca with Guest Services on 12 Oct 2023
Thank you, Paul, for taking the time to leave a review. We are delighted to hear that you enjoyed our location to the downtown shops and restaurants. We hope to see you again the next time you visit the Blowing Rock area. Thanks,

8/10 Good

Ike, Murfreesboro

Travelled with family
Liked: Cleanliness, staff & service
Staff was very helpful and friendly. They solved an issue with a barking dog efficiently and with kindness and followed up to check if the issue had been taken care of. The bed was VERY firm and uncomfortable. The furnishings are outdated, but maybe that added to some of the charm. Everything was clean and worked and overall, it is a great place to stay.
Stayed 2 nights in Oct 2023
Response from Becca with Guest Services on 11 Oct 2023
Thank you, Ike, for taking the time to leave a review. We are delighted to hear that you enjoyed your stay with us. We hope to see again the next time you visit the Blowing Rock area.Thanks

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Allie K on 9 Oct 2023
Thank you Thomas for your review! We're very glad that Hillwinds was able to provide you a pleasant stay here in Blowing Rock. We hope to see you again in the future!

4/10 Poor

Craig

Stayed 1 night in Sep 2023
Response from Allie K on 25 Oct 2023
Thank you for reviewing Craig! We are sorry to see that your stay at Hillwinds Inn was less than perfect. We always encourage guests to contact the front desk in-person or by phone with any needs or concerns during your stay. We hope to see you again in the future, safe travels!

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the old motel-style inns so I will review it as such. The room had plenty of space but as they usually do a lack of light. The bathroom was updated but the beds were probably too soft for most and they creaked. Also there was very little surface space. But it is attractive with a large parking lot. It is the farthest from Main street of the inns but there is food available a short distance up Sunset.
Stayed 3 nights in Sep 2023
Response from Allie N on 1 Oct 2023
Thank you for choosing to stay with us and we apricate your feed back. We hope to see you again here at Blowing Rock.