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Reviews of Bettei Haruki

4 out of 5
Bettei Haruki
4 Kumi Shinbeppu, Beppu

Reviews

9.4

Exceptional

Rating 10 - Excellent. 101 out of 137 reviews" "
Rating 8 - Good. 29 out of 137 reviews" "
Rating 6 - Okay. 3 out of 137 reviews" "
Rating 4 - Poor. 4 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing stay at Bettei Haruki! The girl who served us was so attentive and showed us such warm welcome. Kaiseki meal was unforgettably delicious and the room was so comfortable. I will definitely recommend anyone to stay here!
Stayed 1 night in Dec 2023

8/10 Good

Shuqian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is nice, big room, clean, comfortable, convenient location, helpful staff. Food are not expected. I send email dinner for two, but we get charged 3. We heard water in fridge are free, finally get charged
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and relax
Yuki-San was great in helping and explaining, always with a smile. Great host and great experience overall. Free drinks in the fridge and Nespresso coffee much appreciated. Dinner and breakfast exquisitely served and very delicious.
Stayed 1 night in Nov 2023

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is overall good, but there is no shuttle service, therefore a taxi would be needed. There are not many stores nearby, but hotel staff are very nice and very patient with guests requests. The only one thing we think this hotel can improve is that the hotel is kind old. Need renovation if it can be done.
Stayed 1 night in Sep 2023

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great food, and great family onsen.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
The service was wonderful. Very personal. The room was well equipped. Food was great.
Stayed 2 nights in Nov 2018

10/10 Excellent

Zoee, Hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Ryokan in Beppu
Amazing Ryokan with private onsen, very cozi and the kaiseki meal was delicious, very attentive staff and the place has a calm, relaxing environment. Location is great and close ( 10 min walk) to major tourist attractions in the city
Stayed 1 night in Sep 2018

6/10 Okay

Ricard

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful Hot Water River Walk Alongside Onsen
Room 3.0, Onsen 2.75, Oyu 3.9, Scene 4.0, Food Excellent 4.75 Best For Locals & Romantic Rendezvous. Not ideal as a long distance travel destination as was our case. 5.00 Fabulous Harukigawa River Walk (Of naturally flowing Oyu = hot springs water) next to Ryokan. Guests almost always in room for all activities ...no public areas of note within Ryokan.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

ともこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Takenori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉からよい柑橘系の香りのお湯で、疲れも取れました。
Stayed 1 night in Jan 2024

10/10 Excellent

Junmo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숙소 되게 조용하고 직원분들이 친절하게 대응해 주십니다. 영어로 의사소통이 원활했으며 부족한 면이 없었습니다.
Stayed 1 night in Jan 2024

10/10 Excellent

do hun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

sein

Stayed 1 night in Nov 2023

10/10 Excellent

Cheuk Fai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was very good. Dinner and breakfast were good too.
Stayed 1 night in Nov 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind services & good breakfast! Very peaceful place.
Stayed 3 nights in Nov 2023

10/10 Excellent

Steffen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wer eine landestypische japanische Hotelunterkunft mit sehr guter lokaler Küche ausprobieren möchte ist hier genau richtig:-)
Stayed 2 nights in Nov 2023

6/10 Okay

MIWA

Stayed 1 night in Oct 2023

10/10 Excellent

JOONHO

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Yuek Man

Stayed 1 night in Sep 2023

8/10 Good

Hirotarou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが丁寧且つ、必要以上に館内で会わないので、充実した時間わ過ごせました。
Stayed 1 night in Sep 2023

10/10 Excellent

Kayoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビー、客室ともに雰囲気が良く、ウェルカムドリンクの抹茶ラテが美味しかったです。
Stayed 1 night in Aug 2023

10/10 Excellent

BOMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービスはとても素敵で清潔です。 施設は良いです。
サービスはとても素敵で清潔です。 施設は良いです。
Stayed 1 night in Aug 2023

10/10 Excellent

Yoshi

Liked: Cleanliness, staff & service, property conditions & facilities
宿、食事、部屋、お風呂、スタッフ、コストパフォーマンスは最高でした
Stayed 1 night in May 2023

10/10 Excellent

Mariko

Stayed 1 night in May 2023

10/10 Excellent

Junghwan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
최고
Stayed 1 night in Apr 2023

10/10 Excellent

steve

Stayed 1 night in Apr 2023

10/10 Excellent

MEI LIN PHYLLIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喜歡這家酒店雖然規模不大，只有4，5個房間，但每一細節講解，服務人員全部是年輕人，英文水準很好，細心。食物質量很好。推介！！
Stayed 1 night in Apr 2023

10/10 Excellent

Hirohiko

Stayed 1 night in Mar 2023

10/10 Excellent

changmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

KANG JU

Stayed 2 nights in Feb 2023

10/10 Excellent

sara

Stayed 1 night in Feb 2023

10/10 Excellent

Hongbee

10/10 Excellent

SoYeon

Stayed 1 night in Feb 2023

10/10 Excellent

JINJU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
채식으로 식사를 변경할 수 있어서 좋았고, 직원 분들이 모두 친절했습니다. 도로 변이라 소음이 조금 있는 것 빼곤 모든 것이 만족스러웠습니다.
Stayed 1 night in Jan 2023

10/10 Excellent

JEEHYE

Stayed 1 night in Jan 2023

10/10 Excellent

CHUNG-YU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員親切，距離地獄めぐり走路可到達

10/10 Excellent

EMI

Stayed 1 night in Dec 2022

10/10 Excellent

KWOK FAI

Stayed 1 night in Dec 2022

10/10 Excellent

yukiko

Stayed 1 night in Nov 2022

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
駐車場が停めにくかった。あとは文句なし。
Stayed 1 night in Nov 2022

10/10 Excellent

HYEON JAE

Stayed 1 night in Nov 2022

4/10 Poor

Keisuke

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
・天井照明に蜘蛛の巣が張っていた ・貸切風呂が想定していたよりも狭かった ・机の上に埃があった
Stayed 1 night in Aug 2022

10/10 Excellent

YASUHIRO

Stayed 1 night in Aug 2022

4/10 Poor

Shinichi

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
スタッフからの現地情報が不十分。 時間を大分ロスした。
Stayed 1 night in Jun 2022

10/10 Excellent

SEIICHI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
和の雰囲気がとても良かった 家族との宿泊はとても良いと思う。
Stayed 1 night in Jun 2022