In-room safe, desk, cots/infant beds, free WiFi
Check availability

Reviews of Hotel Servigroup Torre Dorada

3.5 out of 5
Hotel Servigroup Torre Dorada
C/aviles 2 La Cala, Benidorm, Alicante

Reviews

8.6

Excellent

Rating 10 - Excellent. 79 out of 183 reviews" "
Rating 8 - Good. 80 out of 183 reviews" "
Rating 6 - Okay. 20 out of 183 reviews" "
Rating 4 - Poor. 3 out of 183 reviews" "
Rating 2 - Terrible. 1 out of 183 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a quiet area. Very clean.
Stayed 4 nights in Aug 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and beautiful view
Stayed 7 nights in Jul 2022

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views from our room
Stayed 4 nights in Aug 2020

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Stayed here many times over the years, both before and now after it's complete renovation. The room we were in had a fabulous view of the sea and Finnistrat. We were half board, the variety and quality of the food was of the highest order. When we first stayed some 10 years ago the ability to speak Spanish was essential but although they greatly appreciate your speaking their language, most now speak at least some English. The majority of guests were, during our stay, mainly Spanish and the entertainment is geared towards them but most enjoyable. Highly recommend hotel
Stayed 2 nights in Feb 2020

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
too far from the centre
good hotel but too far from the centre,had to get a bus every time plus located up too many hills, not suitable location for the elderly, good sea views though!
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were lovely and cheerful and nothing too much trouble. Location was a little bit further out of benidorm town than i expected but the beautiful beach made up for it .
Stayed 9 nights in Sep 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth another visit soon
Amazing hotel all round and great transport links
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The transfer from Alicante to hotel Torre dorada was not.as stated at Expedia desk,on arrival,we were told that we would be dropped of at Hotel CallasMarinabecause the Torre dorada was not available by coach. Not knowing where this hotel was,having been wheel chair assisted,knowing the torre dorada was up a steep hill,we were dropped off at Hotel Bali and got taxi.very upsetting,
Stayed 21 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only problem is transfer buses drop of at bottom of hill
Stayed 7 nights in Nov 2018

10/10 Excellent

LYNN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area, but quite steep hills. The area has lots of small bars around. The drinks prices in the Hotel were very reasonable. We found the lunch menu to be better than the evening one however there was always something to suit.levante beach is lovely and if you walk down the hill from the hotel turn right then down a little further past the church and turn second right it will bring you to the sea front. The beach to the right tends to be a little quieter, and has a lovely beach bar at the side of the road which is very good for food and drinks and not expensive. Would probably stay at the Torre Dorada again. The hotel does have WI FI and you are able to get a pass word from reception if your having trouble with it.we had room 1216 which was on the 12th floor and had a fabulous sea view.
Stayed 13 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good value for money
The hotel was very good and had great food and staff. The down sides are it’s too far at 3 miles from Benidorm and the WiFi was shocking.
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

The hotel has recently undergone refurbishment but problems remain. Lifts including new lift on which so much money has been spent not working properly. Despite that as regular customers of the Torre Dorsda we always enjoy coming here.
Stayed 13 nights in Apr 2018

10/10 Excellent

Gary, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel for a nice clean part of Benidorm to stay in. Food always had a good choice and was well presented. Staff did everything they could do to make stay enjoyable and would recommend this hotel to anyone.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel everything very good.
very good hotel , everything faultless, only complaint is if on higher floor it is a long wait for lifts at mealtimes.
Stayed 7 nights in Jun 2017

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day 65th birthday party break with 5 couples
Very clean room and in the hotel. Swimming pool needs. more attention, than a robot cleaner can give. Good friendly service, happy staff, Nice restaurant, good buffet meals. Nightmare finding the hotel, negotiating the narrow roads and parking. we paid for the hotel carpark and left our car there then used taxis so a big added extra on price of hotel stay. Near to shops and Bar/restaurants, but too hot to walk to beach.
Stayed 2 nights in Jun 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Really nice friendly hotel
Stayed 3 nights in Jun 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Visit toBenidorm
Nice two day break
Stayed 2 nights in Jun 2017

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2017

10/10 Excellent

arfa, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Would recommend it the food was amazing had halfbiard will be returning
Stayed 7 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Great hotel good food and service.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great holiday break you won't forget in a hurry
Great couple of days holiday. Lovely hotel friendly staff that could not do enough for you.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

rashard, lancashire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, near the beach
A nice hotel away from rowdy holiday makers, good facilities, good choice of food in the evenings and helpful staff.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy our stay here. We have been many times and will return again. Staff very friendly and helpful and the views are exceptional.Good meals, excellent value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location good food.
We arrived out of season so the hotel was very quiet but food service was still very good. There was a slight aroma in the bedroom, similar to a retirement home, but once aired we managed to ignore it. Good location being close to steps down to the beach but if you are less mobile you would need to use public transport, taxi or drive to the beach as the steps are steep. Great views from the room to the ocean.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer setvice
I booked this hotel for my uncle who was recovering from surgery and the staff were very attentive and catered for his needs

6/10 Okay

Adrienne

Liked: Cleanliness
Need to get right with pool section without music!
The hotel was basic but it was clean, the food was well presented with good variety. Locality was good for walking along the front, the beach is spectacular. Apparently there was a new feature of music around the pool which was invariably too loud for the clientel who were reading, listening to there own music or trying to relax. When I asked the young waiter to lower the volume he argued that it wasn't loud and I should sit at the other side of the pool that was in the shade which I pointed out. He turned down the music eventually but later in the week there were other complaints and he did the same saying he liked it!

8/10 Good

John, Uxbridge, Greater London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near to beach and Benidorm
This hotel is a good all round three star hotel. The rooms are clean and functional. Mine had a large balcony with a lovely view of the beach and mountains. The bathroom was excellent and the daily service was very good. The food was very good for the price with ample fresh fruit, salads and fruit juice. Each evening there was a theme but also alternatives. You could get ice cream from a machine. The breakfast was first rate and included everything you might like. I would still pack your own tea bags but I am fussy and like it strong. If you ate a good breakfast and had the evening meal you did not need to eat inbetween. The pool area was average but the large rectangular 22m pool was a plus. I am a regular swimmer and enjoyed it everyday. The bar area was clean and drinks were fairly priced. You can catch a bus for 1.5 euro's to central Benidorm with its noise, bars and nightlife. It is an hours walk back if you need to sober up but the buses run until 1am. I would stay at this hotel again without hesitation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LD
fabulous

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel
We stayed for 4 nights and would recommend this hotel. We had a spectacular sea view from our 9th floor private balcony. This area is quiet and upmarket. We stayed full board, the food and choice was excellent. The only negative point was the 255 steps down to the beach. The pool area was lovely with more than enough sunbeds.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel amongst the Spanish
Upsides: Nice hotel in the far the Spanish side. It was nice being amongst the Spanish people are very friendly and always said hello. There is a good family feel to the place. Room is bright and big enough. Bathroom is decent. Balcony but views can vary from stunning sea views to looking onto the back. I had a view of the pool from my room. Went full-board. Ate there for nearly all of my meals. Food was great. Good variety and tasted good. Staff in restaurant were excellent. Always keeping on top of clearing away dirty plates and bringing drinks quickly after ordered. Pool is good. Always spare sunbeds to lounge in. Entertainment was adequate i'd say. Nothing special. Nearby beach is big and has lots of room. Nice and quiet compared with beaches on the English side. Decent food places nearby. Bus stop is close by and only 1.50 to get into the centre (about 15 mins). Taxis are between 7 - 12 euros. Supermarket, pharmacy and other amenities nearby like cash machine. Downsides: You will never get in the lifts during busy periods so you will be walking up and down a fair few flights of stairs. Lifts need upgrading. Hill between hotel and beach (curls around) or the very long staircase was fine for me because I am fit but others won't like it. balcony cannot be enjoyed at night because they have ridiculous LED flashing lights which turn your balcony into a disco. Almost had a fit. Seriously, you cannot use them at all at night because of the lights.

10/10 Excellent

ROBERT, GLASGOW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL GREAT

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kevin Steven, Aguilas

Liked: Cleanliness, staff & service, property conditions & facilities
A very different Benidorm
Hotel is located in a very tranquil location, okay dead nothing to do outside not like the other end of town So if your looking for all the action outside the hotel this place is not for you.Rooms were clean and bed linen very good the usual lack of a decent pillow, WiFi worked well,food was of a good standard and was always hot or cold as it should have been. No entertainment in the hotel at all,parking in peak season would be a problem and you would have to pay the hotels supplementary parking charge out of season it was possible to park for free,hotel is up a hill so this could be a consideration if your not too good at hill climbing

8/10 Good

Malcolm, Roldan, Murcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
A short four night stay,very enjoyable,food good,staff very good,room with a view of the sea and the mountains was very good.All in all a very pleasant hotel.

8/10 Good

Alan, Glasgow, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very very good hotel. 4stars rather than 3stars
This is a fine hotel. We very much enjoyed our holiday at the Torre Dorada. The staff were very friendly, the hotel was kept exceptionally clean and the food was first class. All in all, a wonderful holiday at a very good hotel.

10/10 Excellent

George, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torre Dorada in Benidorm
Absolutely great location on a ridge with wonderful views of the Mediterranean Sea and surrounding mountains. The hotel is located on the east end of Benidorm which was exactly what we wanted; walking distance to two outstanding beaches and many taste restaurants. The hotel staff was very friendly and helpful. The only negative is just about everyone at and near the hotel spoke English! However, I practiced my chopped up Spanish anyway:)

8/10 Good

MIKE, WIGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL REVIEW
STAYED AT THIS HOTEL FOR 3NIGHTS , FOOD GOOD HOTEL FINE NO ISUES, WOULD STY AGAINE. 8/10

8/10 Good

Donny, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, better than we expected
Would recommend this Hotel, great food and location

10/10 Excellent

Halyna, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, clean and friendly
Overall I am very pleased with my stay at Torre Dorada, exceeded my expectations on all levels. Loved the room, decorated to a good standard, clean and tidy, having a fridge in the room was a very big advantage... View from the balcony was magnificent.. Friendly and helpful staff and food was lovely too..would certainly recommend it..

10/10 Excellent

Mrs V. Bennett, Stockport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Immaculate....food amazing and a huge variety to choose from, staff very friendly, hotel room looked brand new and cleaned every day.... beautiful surrounding views - would highly recommend.

6/10 Okay

Wyn, Chester uk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just ok, a few gripes but worth a look :)
It was ok here, though there were a few niggles with our stay. Our room on arrival was 320 (third floor room 20) and was a twin room when we had ordered a double. After waking in the morning we found that the balcony was directly above the kitchens, so the kitchen fans were constantly running at mealtimes, also the balcony gave up the sun around 11.30am so no terrace sunbathing. Rooms 1,2,3,18,19,20 are all more or less north facing so get very little sun. After asking for a room change we were allocated 811, much better room on opp side of building overlooking the pool. Pool was fantastic, great bar service by staff, all good here. Mealtimes were a bit mayhemic, at breakfast there was much snaffling of bread rolls, croissants, cakes etc by other hotel guests, obviously to take down the beach, a bit annoying when you queue for 1 or 2 croissants only to have somebody in front take all 12 or whatever is on the tray. My major problem with this particular hotel is the lifts, or lack of them. Absolute nightmare at mealtimes, the 3 lifts seem to get awfully confused, people waiting for ages for a lift to come, which they find is full, so have to wait for the next one.... Its a long process. Ok for myself as I can fortunately use stairs, but if you have kids with prams, or you have difficulty with stairs it's a really bad system. I know this review sounds a bit harsh, I'm just being honest, and the hotel has got good points too, which other reviewers will pick up on. Thanks :)

8/10 Good

Anthony's, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast poor
Very slow topping up trays at breakfast. Other meal times were fine would stay again

6/10 Okay

Madalaine, Scotland, UK

Liked: Cleanliness
Not for couples
Room ok, all very clean but beds not very comfortable. Breakfast and dinner very good for buffet style. Hotel full of Spanish families - great fun during the day but unfortunately very noisy until late with children leftt unattended in room next door and walls very thin. For this reason, would not return to this hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For those on a low budget
This hotel was recommended to us but did not meet our needs. The room was very basic and the AC had been switched off although it was extremely hot. The food was poor, same starters most days and couldn't believe there were chips for breakfast.The dessert sauces were in giant squeezy bottles and the whipping cream was artificial. The machine coffee was undrinkable so had to buy a jar at a supermarket nearby. We had a hire car but hotel charged ten euros daily so parked elsewhere and had a long walk to our room. The toilet seat was badly chipped and the chair in the room was damaged and so could not be used. We were disappointed with our stay.

6/10 Okay

Kris

Liked: Property conditions & facilities
Handy for bus
Reasonable

10/10 Excellent

SteveP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - better than the four star Bali!
Great hotel, friendly English speaking staff, food was excellent throughout the stay with plenty of choices for all tastes. The only slight moan is that only 3 of the 5 lifts serve the hotel rooms, so it does get a bit congested at meal times but not so much to annoy you or spoil your stay.

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very quiet, suitable for young families
nice hotel, located near lovely beach. very few english speaking persons, hotel staff english very poor. rooms nice size and well serviced. food excellent at all times- very good selection to suit all. entertainment programme only suited up to five year olds and not suited to english speaking children. pool well supervised by life guard. pool beds are only suppposed to be left unatttedended for 15 minutes but nooone supervised this and it sometimes meant you could not get a sunbed-very annoying. pool serviced by waiter service-good. adult entertainment programme not great-started at 10.30p.m. good entertainment in hotel down the street on way to yago on right. Yago cafe at bottom of hill on way to beach excellent staff very friendly. buses to carreflour leave outside yago. 1.40euro very reasonable. bendidorm bus tour a waste of money perhaps try the train tour. i would recommend the hotel but not to a family with teenagers. grand hotel bali close by they offer excellent entertainment and you can just walk in. at the carrefour their is lovely italian restaurant on the roof-highly recommend this- amusement for the children next to it and other eating establishments.