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Reviews of Radisson Blu Atria Bengaluru

5 out of 5
Radisson Blu Atria Bengaluru
No. 1 Palace Road, Bengaluru, Karnataka

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 186 reviews" "
Rating 8 - Good. 72 out of 186 reviews" "
Rating 6 - Okay. 12 out of 186 reviews" "
Rating 4 - Poor. 9 out of 186 reviews" "
Rating 2 - Terrible. 10 out of 186 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Amrita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: Beautiful lobby, pool area was nice, comfortable bed, central location, easy to get a taxi Cons: dark ambiance (really gloomy), room floors were stained, bathroom fixtures and utlities were modern by design but in poor shape. Shower drain didn't work well. Food in the hotel was subpar.
Stayed 3 nights in Apr 2024

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at Radisson Blu. The staff were all extremely friendly and helpful. The front desk staff were exceptional and went above and beyond to ensure we had a great stay. The bag staff and security were also very welcoming every time we passed them. Unfortunately one of the towels had a stain on it and the doors weren't very soundproof so we could often here a lot of corridor noise however aside from that, everything else was excellent. Would definitely recommend this hotel.
Stayed 3 nights in Nov 2023

8/10 Good

pramod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Shashikant

Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Hemant

Stayed 2 nights in Sep 2023

10/10 Excellent

Hemant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

merafe

Stayed 3 nights in Sep 2023

6/10 Okay

Lalitha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Girish Ganeshan on 4 Aug 2023
Dear Ms. Lalitha,Greetings from Radisson BLU Atria Bengaluru!!At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru.We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service.However, kindly specify your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours,Girish GaneshanGeneral ManagerRadisson BLU Atria Bengaluru.

4/10 Poor

Vishwanath

Disliked: Staff & service, property conditions & facilities, room comfort
spa was pathetic..not maintained as per 5 star standards, Restaurant service very bad, food spread was not that great, quality and taste was not good
Stayed 2 nights in Apr 2023
Response from Girish Ganeshan on 7 Apr 2023
Dear Mr. Vishwanath,Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 Good

raman

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was great and was always willing to help. Internet poor quality couldn't do my work for the room. a great amount of taxes added to our bill which even staff couldn't explain.
Stayed 3 nights in Jan 2023
Response from Girish Ganeshan on 6 Feb 2023
Dear Mr. Raman,Greetings from Radisson BLU Atria Bengaluru!!At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru.We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service.However, I have taken note of your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours,Girish GaneshanGeneral ManagerRadisson BLU Atria Bengaluru.

2/10 Terrible

Rakesh Ravi

Disliked: Staff & service
Response from Girish Ganeshan on 7 Mar 2023
Dear Mr. Rakesh,Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 Good

Gagandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location
This hotel is really well located - in the center of Bangalore and you pay premium for this facility. The breakfast spread is nice. The rooms are smaller in size and three can be a squeeze - though the staff was kind enough to give us alternatives. The hotel as a design is cramped - and the lighting design in the corridors can be creepy. But the service was good and the location was great!
Stayed 1 night in Dec 2022
Response from Girish Ganeshan on 9 Jan 2023
Dear Mr. Gagandeep,Greetings from Radisson BLU Atria Bengaluru!!At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru.We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service.However, I have taken note of your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours,Girish GaneshanGeneral ManagerRadisson BLU Atria Bengaluru.

4/10 Poor

Waseef, Dubai

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Prior to check in requested extra bed and airport pickup, but no one responded back to query. At the time of check-in hotel charges additional 1500 rupees plus taxes per night for extra bed.
Response from Girish Ganeshan on 7 Dec 2022
Dear Mr. Waseef,Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 Excellent

Heena, London

Stayed 1 night in Nov 2022

10/10 Excellent

Heena, London

Stayed 1 night in Nov 2022

10/10 Excellent

Prasanna

2/10 Terrible

Rahul, McMinnville

10/10 Excellent

VANDANA

10/10 Excellent

SUMEET, Mumbai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the people of Radisson Blu Atria. My special thanks to Aparna, Christy, Zeenat & Susmita for making our stay wonderful and providing personalized attention. My daughter's birthday was made special by Christy, Zeenat and Team. Thank you Team Radisson
Stayed 2 nights in Oct 2022

10/10 Excellent

Prasanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Oct 2022

6/10 Okay

Gautham

Business traveller
Liked: Staff & service
Disliked: Room comfort
Terrible traffic noise and no hot water
Room was close to a very busy road and horns, sirens etc. noise throughout the night. Windows should be soundproof. Had to wear ear plugs to go to sleep. Morning shower at 9am had ABSOLUTELY NO HOT WATER. Ran the shower for 10 minutes and still no hot water. Ended up taking a cold shower in Bangalore weather. Room service did not have my first two choices from the menu. Had to settle for something else.
Stayed 1 night in Sep 2022
Response from Girish Ganeshan on 1 Oct 2022
Dear Mr. Gautham,Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 Excellent

Sharada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2022

6/10 Okay

Andrew

Stayed 2 nights in Aug 2022
Response from Girish Ganeshan General Manager Radisson BLU Atria on 16 Aug 2022
Dear Mr. Andrew, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. However, kindly specify your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 Good

B

Travelled with family
Stayed 9 nights in Jul 2022

6/10 Okay

Arunkumar

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in the heart of the city and very convenient location.
Stayed 4 nights in Jul 2022
Response from Girish Ganeshan on 29 Jul 2022
Dear Mr. Arun, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. However, kindly specify your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 Good

Nandini

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Chinnaswamy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location price food quality all excellent
Stayed 14 nights in Jun 2022

8/10 Good

Tal

Liked: Cleanliness, staff & service
Stayed 8 nights in May 2022

10/10 Excellent

Siddharth Mani

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Anvi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness and customer care
First evening was not so pleasant with the washbasin and the bath tub both having water clogging issue. Also made three calls to the house keeping for fresh towels even then no one came, finally went down to the front desk and requested for the same. By 11 in the night the manager upgraded us to a better room when she realised that the technician was cleaning the bath tub and wash basin clogs in front of me which the hotel should have taken care of before alloting the room to a customer. On the upside the breakfast , lunch and dinner buffets were great.
Stayed 4 nights in Apr 2022
Response from Radisson Blu Atria Bengaluru on 21 Apr 2022
Dear Ms. Anvi, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 Good

Srinivasamohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
internet connectivity poor .
Stayed 1 night in Apr 2022
Response from Radisson Blu Atria Bengaluru on 18 Apr 2022
Dear Mr. Srinivasamohan, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding staff communication and escalation and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. Please be assured that necessary corrective action has been initiated on this regard. We value your patronage and sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

2/10 Terrible

Rakshitha

Travelled with family
Disliked: Staff & service, amenities
Not the worth.staffs are rude .
Stayed 4 nights in Mar 2022
Response from Radisson Blu Atria Bengaluru on 21 Mar 2022
Dear Ms. Rakshitha, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding staff communication and escalation and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. Please be assured that necessary corrective action has been initiated on this regard. We value your patronage and sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 Excellent

Deepak Kumar

Stayed 2 nights in Feb 2022

8/10 Good

Priyadarshini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Clean hotel, courteous staff, great breakfast, ample parking, overall a comfortable stay. Only suggestion is that they should upgrade the Whiskey Bar - uncomfortable seating and cheerless interiors.
Stayed 1 night in Feb 2022
Response from General Manager on 22 Feb 2022
Dear Ms. Priyadarshini, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. However, I have taken note of your feedback regarding Whiskey Bar and I sincerely apologize for the dissonance faced. We shall definitely factor in your observation when we schedule our next renovation and menu planning. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from General Manager on 3 Dec 2021
Dear Guest, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 Excellent

MARIYAM, MALE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit far from the main city area and brand new. Clean and very friendly staffs. Very convenient for business trips.
Stayed 3 nights in Oct 2021
Response from General Manager on 3 Dec 2021
Dear Ms. Mariyam, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 Excellent

MARIYAM, MALE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the city. The area is a bit far from the main city area but brand new. Clean and very friendly staffs. Very convenient for business trips.
Stayed 6 nights in Oct 2021
Response from General Manager on 3 Dec 2021
Dear Mr. Mariyam, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 Excellent

PRADEEP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall EXCELLENT .
overall experience is very good. Value for money . Over all it was pleasant. Appreciate good and smiling approach of Pooja at Reception. Food quality and service , potion , bf spread all was perfect. To my satisfaction.
Stayed 3 nights in Nov 2021
Response from General Manager on 26 Nov 2021
Dear Mr. Pradeep, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights for excellence in our service. Your appreciation has been conveyed to Pooja and I am sure that your recommendations will go a long way in encouraging them. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from General Manager on 9 Nov 2021
Dear Guest, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy! Not as Radisson standards!
Very rude staff and poor experience.
Stayed 1 night in Oct 2021
Response from General Manager on 28 Oct 2021
Dear Guest, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding staff being rude and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. Please be assured that necessary corrective action has been initiated on this regard. We value your patronage and sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Revenue Manager on 23 Sept 2021
Dear Guest, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Radisson BLU Atria Bengaluru.

10/10 Excellent

T M

Stayed 1 night in Aug 2021

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Revenue Manager on 23 Sept 2021
Dear Mr. Kiran, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Radisson BLU Atria Bengaluru.

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Not the best hotel to choose. I was here for two days the stay was terrible . There were not enough hand sanitizers in the location. No security screening was done it was just for name sake they had a screening machine but they never used it. No sanitizers inside the lift . The room I took was smelling so terrible. I would expect a little more quality from raddisons . Usually I have seen hotels keep sanitizers inside the lift , also the screwing part they never send any luggage via the screening machine or did any luggage sanitisation .
Stayed 2 nights in Jul 2021
Response from Girish Ganeshan on 31 Aug 2021
Dear Guest, Greetings from Radisson BLU Atria Bengaluru! At the outset, I would like to take this opportunity to thank-you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience with us and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. However please be assured that necessary corrective action has been initiated on this regard. We value your patronage and sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 Good

Sorin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will use it again if I pass Bengalore
Stayed 1 night in Mar 2020
Response from George Bennet Kuruvilla on 17 Mar 2020
Dear Guest, It was indeed a pleasure to have you stay with us and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay Sincerely Yours, George Bennet Kuruvilla General Manager George.kuruvilla@radisson.com Radisson BLU Atria Bengaluru.

8/10 Good

Fred, Toronto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, lighting was fantastic,very attentive front desk staff, beautiful bar. fine restaurant with a wide variety buffet, very friendly and efficient breakfast staff. new selections offered by the chef himself and a great explanation of what it was and what the ingredients were. all staff were very helpful.
Stayed 3 nights in Feb 2020
Response from George Bennet Kuruvilla on 17 Mar 2020
Dear Guest, It was indeed a pleasure to have you stay with us and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay Sincerely Yours, George Bennet Kuruvilla General Manager George.kuruvilla@radisson.com Radisson BLU Atria Bengaluru.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly hotel and restaurant staff. Very accommodating with requests related to kids (milk for my younger one, waffles for ky older one etc)
Stayed 3 nights in Jan 2020
Response from George Bennet Kuruvilla on 5 Feb 2020
Dear Guest, It was indeed a pleasure to have you stay with us and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay Sincerely Yours, George Bennet Kuruvilla General Manager George.kuruvilla@radisson.com Radisson BLU Atria Bengaluru

6/10 Okay

Sam, Lisbon

Business traveller
Disliked: Staff & service
They need very serious service training for staff. Staff is very nice but don't know how to handle work and customers. They need to be taught perfect service. Spa is a shame. Smells bad, dusty and not in a good shape.
Stayed 4 nights in Jan 2020
Response from George Bennet Kuruvilla on 5 Feb 2020
Dear Guest, It was indeed a pleasure to have you stay with us and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay Sincerely Yours, George Bennet Kuruvilla General Manager George.kuruvilla@radisson.com Radisson BLU Atria Bengaluru

10/10 Excellent

Puneet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business stay. Rooms are spacious.good staff
Stayed 1 night in Jan 2020
Response from George Bennet Kuruvilla on 5 Feb 2020
Dear Guest, It was indeed a pleasure to have you stay with us and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay Sincerely Yours, George Bennet Kuruvilla General Manager George.kuruvilla@radisson.com Radisson BLU Atria Bengaluru.