I have travelled extensively all over the world and my stay at Royal Orchid Central Bangalore was one of the best. The service was excellent. They arranged for car service upon request, I asked to change rooms, only because I had a smoking room and wanted non-smoking, but they immediately changed the room and transferred all my luggage. The complimentary breakfast was delicious along with their room service. The rooms were clean and very comfortable. The location was also great being close to many restaurants and shopping. The value can't be beat, especially when paying in U.S dollars.
I will definitelty stay again at this hotel when I return to Bangalore.
From the housekeeping, wait staff, concierge, drivers, and all support staff... Just outstanding. I accidentally left some pictures of my children in my room after I checked out and the housekeeping found the pictures and quickly tracked me down to return them to me.
In addition to the outstanding service the good and selection was amazing. I'm looking forward to my next stay here.
From check in to check out the staff were just delightful and polite, the housekeeping supervisor, a position you rarely see in hotels as they only come out when you are complaining about something was charming, he remembered my name, and made a point of greeting me when I was in the polo bar having coffee, in general the service was quick but never intrusive..........the only two slight niggles, the loo roll holder was a pain to get too, and if you have a stuff shoulder almost impossible to get to as it is totally behind you, the second was there was a slight gap between the door and door jam, that increased the noise from the corridor, but it was normally very quiet so as I say a small niggle, not enough to complain about.............oh the final, and I am a fairly light sleeper, the air con had an annoying click as it turned itself off and on...........lovely to have a docking station so I could hook up my music.............
I stayed at the taj west end for ten days and found myself totally chilled and pampered in its surroundings, i found all the staff very friendly and professional at all times. If you need to get away and forget what's happening in the world the Taj west end is the ideal place to stay .
We decided to book a room in this hotel using Expedia as it provides better deals than booking in person. While we were in the lobby booking a room online, one of the staff approached us and tried to persuade us not to book with Expedia. She said that she could provide a better rate but she showed us the price in Rupees, trying to confuse us with the online rate given in American Dollars. But we quickly calculated the rate she gave us and found out that Expedia still had a better rate so we went on with the online booking. Seeing this, she tried to dissuade us and asked whether we could cancel the booking after hitting the "submit" button. Our answer was "No." She seemed very unhappy with this and proceeded to walk back to the reception area and complained about Expedia to her colleagues. Nevertheless, we were given a room and couldn't been more happy with our choice. The hotel is aesthetically pleasing, with a lobby donned out in marble and the interiors were tastefully decorated. They managed to keep the walls and other surfaces of the hotel pristine white with regular paint jobs; even the room cupboards were scruff-free. The room might be a little small for some, but it was extremely clean and had a boutique feel. The quality and variety of the free breakfast was impressive. We didn't eat lunch or dinner at the restaurant, as it was extremely overpriced. The staff were quite insistent on us trying the buffet everytime we walked through the lobby. This was irritating.
M. from Canada
St.Marks hotel is a value for money business hotel located in the heart of Bangalore, the garden city and the IT capital of …More
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