Front of property – evening/night
Check availability

Reviews of Grand Metro Park Hotel Beijing

4.5 out of 5
Grand Metro Park Hotel Beijing
No.2 Beisanhuan East Road, Beijing, China

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 76 reviews" "
Rating 8 - Good. 33 out of 76 reviews" "
Rating 6 - Okay. 8 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 2 out of 76 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kuman

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Aug 2023
Response from 北京维景国际大酒店 on 9 Jan 2024
尊敬的宾客，感谢您选择入住北京维景国际大酒店并对酒店做出评价，酒店会在不定期推出优惠促销活动供客人选择，您可以随时关注酒店公众微信，在公众微信中搜索“北京维景国际大酒店”即可，我们会将各类酒店的促销信息定期发送给您。我们期待您的再次光临，祝好！

10/10 Excellent

PAUL

Stayed 2 nights in Jul 2023
Response from 北京维景国际大酒店 on 19 Jan 2024
尊敬的宾客，感谢您选择入住北京维景国际大酒店并对酒店做出评价，酒店会在不定期推出优惠促销活动供客人选择，您可以随时关注酒店公众微信，在公众微信中搜索“北京维景国际大酒店”即可，我们会将各类酒店的促销信息定期发送给您。我们期待您的再次光临，祝好！

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place to stay
very clean and the location is great!
Stayed 1 night in Dec 2019
Response from carol on 29 Dec 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were fine but I was misled to think that the room was big and that it has a separate sofa seating area.
Stayed 5 nights in Nov 2019
Response from carol on 6 Dec 2019
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Lai Leong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location close to expressway to airpirt
Stayed 1 night in Nov 2019
Response from carol on 13 Dec 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and condition
Stayed 3 nights in Nov 2019
Response from carol on 13 Dec 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed in two rooms for 9 nights.great service from staff in front desk ,room service and lobby .
Stayed 9 nights in Oct 2019
Response from carol on 29 Dec 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think like so many other hotels, the minibar should be free!
Stayed 5 nights in May 2019
Response from carol on 30 May 2019
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and I liked the view. The bed was very comfortable too.
Stayed 2 nights in Apr 2019
Response from carol on 6 May 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and good food and friendly staff, room was up to our expectation.
Stayed 6 nights in Apr 2019
Response from carol on 26 Apr 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition. Good view. Close to a subway station.
Stayed 1 night in Dec 2018
Response from carol on 26 Apr 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

2/10 Terrible

Sumang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There are two issue I'd like to address:1) The hotel didn't allow us to check in. I double confirmed with Hotels.com over the phone before I leave US. However, the connection between Hotels.com and Taishan Hotel looks not that good. The hotel staffs insisted that we didn't make the reservation even though I showed my confirmation email (from Hotels.com). After discussing over 30 minutes, Taishan Hotel finally let us check in but charged me for the first night (I already paid in full on Hotels.com. Taishan hotel confirmed to refund me once they get Hotels.com's confirmation). 2) I booked an executive room for 5 nights, but I actually stayed in a regular room. Who needs to refund me the gap? My secretary contacted Hotels.com but no any updates so far.
Stayed 2 nights in Mar 2019
Response from c on 29 Dec 2019
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Excellent accommodations
I was just looking for a clean place to stay near the convention center and lucked into this extremely nice hotel: great huge shower, excellent bed, big breakfast buffet, robot scurrying around the lobby. Recommended.
Stayed 5 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good but slow wifi overpriced restaurants
The room is good except for the wifi connection which seems unstable. Restaurants are overpriced in my standard.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Average hotel
Stay was pretty okay. Main problem was no air conditioning in the room. The machine could only blow warm air. Only solution suggested by hotel was to open window which only opened few inches. Room was pretty small according to China standard. Breakfast was okay nothing great.
Stayed 2 nights in Nov 2017

8/10 Good

Richard, Romsey, Hants, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good conference and business hotel & convenient
Good conference and business hotel & conveniently placed for the underground station for (1 stop from) the airport. Room was comfortable, adequate sockets and lights. Shower good. We couldn't figure out how to make air conditioning come down to a comfortable temperature (over 3 weekends and in 3 different rooms so probably not a fault). Meals in the hotel were a bit expensive but 5 minutes walk to a shopping mall where there are many restaurants (which all close at 9 with the mall closing completely at 10pm) Insisted on taking 500 RMB deposit per night stayed in case you charged anything to the room, but refunded at the end of each stay without issue. Would definitely stay there again.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great value
Very nice hotel with great value. The room was fresh and comfortable. Hotel staff are polite and friendly. Highly recommend.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

not good
its not very new. the bathroom is a bit dirty and the room wall was super thin. i can hear people arguing and talking outside everyday.. the standard room was super small. i had to pay extra to move to a bigger room. the staffs wasnt helpful
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair hotel
Room is spacious; bed is very comfortable; location is a little awkward-supposed to be close to the airport railway station, but you have to go thru an underpass that has no elevator.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the level of comfort.
Surprisingly good room quality for the price. The location near Sanyuanqiao is really helpful.
Stayed 2 nights in Jul 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
It is about 10 mins. walking from the subway station. If you have a big luggage, the walking is a kind of challenge. The lobby is on the third floor. It is not very convenient. The room is on the smaller side. The mattress is very comfortable. The room had a kind of smell, painting or detergent.

8/10 Good

Xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
It was generally a very good stay, the staff were very kind and helpful, they had a small robot delivering water to the room, it was very cute. The hotel room was spacious, in very fine condition. Only downside was a long walk from the elevator to the front door to leave the hotel, it's a very large building to get out only through one door, except for this I would very much recommend this hotel, especially for business stay, for local experiences it's not exactly easy to walk around in the nearby neighborhood, it will take a bit of patience and knowledge of the neighborhood to get around by walk.

6/10 Okay

Sadahiro

Business traveller
まあ普通のホテルです。浴槽が狭かった。朝食は今一歩でした。麺が美味しくなかった．ファシリティはまあまあでしたよ
Stayed 2 nights in Apr 2024
Response from mp on 9 May 2024
Dear Guest,Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

SE IL

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
자동차 접근성 훌륭함. 주변지역 식당 없음
Stayed 2 nights in Dec 2023
Response from 北京维景国际大酒店 on 11 Dec 2023
Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Wing Hong Andy

Stayed 4 nights in Aug 2023
Response from 北京维景国际大酒店 on 9 Jan 2024
尊敬的宾客，感谢您的点评，维景酒店全体员工都希望通过细致，完善，贴心的服务，给宾客一个满意的答复，您的满意是我们最大的动力与支持，希望您下次再来时，我们能做的更好，让您有更多惊喜的入住体验！

8/10 Good

Wai Kwong

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surprise to see that such 5 stars only one staff check in and check out. Long queue to wait for over 10 mins
Stayed 1 night in Jun 2023
Response from Grand Metropark Hotel Beijing on 19 Jan 2024
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に満足しました。
Stayed 1 night in Nov 2019
Response from carol on 12 Dec 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯
整體來說不錯。 地點去地鐵站稍有不便，走十分鐘，要經過地下通道，但地鐵站旁是個大商場，很多吃的。 細節整潔度仍可再改善。 淋浴區設有晾衣繩，十分貼心。 空調有點問題，房間28度，開冷氣也沒有用。
Stayed 2 nights in Nov 2019
Response from carol on 13 Dec 2019
尊敬的宾客您好！欢迎入住北京维景国际大酒店！我非常乐意倾听您在入住期间的感受！因为只有客人的不断提点，酒店才会慢慢地成长起来，希望您下次入住依然会选择北京维景，并为我们提供更多您的宝贵意见与建议！酒店全体员工期待您的再次光临！

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de luxe a prix abordable, très confortable
Hotel de luxe, un hall incroyable, sur 3 étages, et des bouquets de fleurs fraiches impressionnants. Marbre partout, petits salons pour s'isoler, le tout de très bon goût. Réservation d'une chambre standard, également très luxueuse, literie parfaite, clim silencieuse, sdb superbe, bref que du luxe. Attention odeur forte de cigarette dans les couloirs (mauvaise habitude chinoise). Pour le PdJ, décevant, pas qualitatif et un café infecte. Personnel parlant que peu l'anglais. Et piscine salle (rien à voir avec la photo du site!).
Stayed 1 night in Sep 2019
Response from carol on 29 Dec 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from carol on 13 Dec 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel But it was not easy to communicate with staff becaue only one staff could speak English.
Stayed 3 nights in Sep 2019
Response from carol on 24 Sept 2019
Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will enhance the English skill to our staff, and make sure the flexible service to each guest. Hope that you will give us the opportunity to better serve you in the near future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wosrt of worst.
Only doorman was kind. 1. No kindness at receptionist, english also not good 2. Showerhead was broken 3. Black-out in the morning, no electrocity at all 4. Doorlock battery change when they fix electrocity.
Stayed 2 nights in Sep 2019
Response from carol on 13 Dec 2019
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Yongnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공항철도
다음에도 여기로
Stayed 1 night in Jul 2019
Response from carol on 8 Aug 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Bonghyun

Liked: Cleanliness, property conditions & facilities, room comfort
출장으로는 좋을듯
청결도, 조식, 위치 등등 좋음 근데 바쁜지 receiption 서비스가 별로
Stayed 3 nights in Apr 2019
Response from carol on 12 Oct 2019
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from carol on 26 Apr 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from carol on 26 Apr 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
I didn’t know deposits of private bar I wonder asking me whether I need it in advance
Stayed 2 nights in Feb 2019
Response from carol on 26 Apr 2019
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019
Response from carol on 26 Apr 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
カウンターのサービスがいい
Stayed 2 nights in Feb 2019
Response from carol on 26 Apr 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋은퀄리티
다 두루 좋았어요. 할인도 많이받고 근데 소음이 쫌 있어요. 창이 이중창이아니라서 찬기운도 들어오고요. 하지만 히터가 빵빵해서 춥진않아요. 시설도 깨끗하고요. 아 조금 불편한건 샤워실에 욕조 넓이가 쫍아서 샤워할때 불편했습니다. 샤워기가 큰데 샤워하다가 떨어트려서 발가락을 다쳤어요. 조심히 이용하세요~
Stayed 3 nights in Jan 2019

8/10 Good

Henrik

Liked: Cleanliness, property conditions & facilities, room comfort
Lyxigt hotell med allt man kan önska sig. Rummet var stort, fräscht och oerhört fint! Personalen var trevlig och hjälpte till om man bad om hjälp. Engelskan var dock aningen begränsad vilket kunde försvåra konversationerna. I helhet ett väldigt bra hotell med helt okej personal.
Stayed 1 night in Nov 2018

8/10 Good

Masyaoshi

価格通りのホテルです。
清潔で静か。設備も整ってるし申し分ない。駅近なのも魅力です。
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

普通
飯店的外觀為不規則形，導致部分房間的格局非常奇怪，房間的清潔度也沒有到很乾淨，早餐選擇性不多，每日菜色也沒什麼變化，飯店離地鐵站約10分鐘路程，但飯店只有兩個大門旁邊則是圍牆，所以需要再多花一點時間繞進去。
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔한 호텔
깔끔하고 아주 좋습니다 ㅋㅋㅋ 직원들도 너무 친절하고 ㅋㅋ 주변 인프라도 너무 좋네요 ㅋㅋ
Stayed 1 night in Apr 2018
Response from carol on 25 May 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 깨끗한 호텔
매우 깨끗한 호텔이였습니다. 직원들도 모두 너무 친절하였습니다. 다음번에 간다면 또 이용하고 싶습니다.
Stayed 2 nights in Apr 2018
Response from carol on 26 Apr 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!