Outdoor pool, pool umbrellas, pool loungers
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Reviews of Cabo Blanco Hotel & Marina

2.5 out of 5
Cabo Blanco Hotel & Marina
Armada y Puerto de la Navidad SN Fracc, Barra de Navidad, JAL

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 318 reviews" "
Rating 8 - Good. 129 out of 318 reviews" "
Rating 6 - Okay. 42 out of 318 reviews" "
Rating 4 - Poor. 8 out of 318 reviews" "
Rating 2 - Terrible. 2 out of 318 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights at Cabo Blanco. Rooms were clean, decor simple but nice and very quiet.the pool area is great, lots of seating and umbrellas. Nice to have the restaurant on site as town was a 10 minute walk. Staff are friendly and accommodating. Only wish there was a coffee maker and fridge in rooms. They do provide bottled water and would give us ice anytime we asked. Next time we will book a suite with a kitchen. We will stay again.
Stayed 2 nights in Feb 2024
Response from HOTEL CABO BLANCO on 1 Mar 2024
Thank you for your comments, we are very glad to know that you had a nice experience with us, we hope see yo soon

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is nice, close to Pickleball courts, short walk to downtown. Rooms are dated, no fridge in room, tv picture was fuzzy and no English channels (eg BBC news, CNN, etc) since most of clientele is English speaking
Stayed 6 nights in Feb 2024
Response from HOTEL CABO BLANCO on 1 Mar 2024
Thank you for your comments, we will take your suggestionsto to make a better service

10/10 Excellent

Saul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. We had a great time. Very clean, quiet, good prices and kids friendly.
Stayed 2 nights in Dec 2023
Response from HOTEL CABO BLANCO on 1 Mar 2024
We are very glad to know that you had a nice experience with us, we hope see you soon

6/10 Okay

Gabriel

Travelled with family
Quiet
Stayed 2 nights in Jan 2024
Response from HOTEL CABO BLANCO on 1 Mar 2024
Muchas gracias por sus comentarios, nos ayudan a brindar un mejor servicio, esperamos verlos pronto

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from HOTEL CABO BLANCO on 1 Mar 2024
Gracias por su puntaje, nos ayudan a brindar un mejor servicio, esperamos verlos pronto

8/10 Good

Bradley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Someone came in my room when i wasn't there and aquired an item that belonged to me for themselves. Everything else was great. Id stay there again but I'd keep a closer watch of my stuff.
Stayed 1 night in Feb 2024
Response from HOTEL CABO BLANCO on 7 Feb 2024
We are very sorry, we reported to the specific area, we also thank to you for let us know

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this small resort.
Stayed 1 night in Feb 2024
Response from HOTEL CABO BLANCO on 7 Feb 2024
We are glad to know that your experience with us was greatfull, we hope see you soon

10/10 Excellent

Darlene, Lacombe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved all of the staff.. certain areas on the peremiter of the hotel could be cleaned up
Stayed 1 night in Feb 2024
Response from HOTEL CABO BLANCO on 2 Feb 2024
We are glad to know that you had a graet xperinece with hotel staff, also is important to us know the down points of us, well take care about that

8/10 Good

Thomas, Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite old, but comfortable and the common areas are well cared for. The rooms are comfortable but could use some tlc. All the staff are excellent.
Stayed 3 nights in Dec 2023
Response from HOTEL CABO BLANCO on 29 Jan 2024
We are very excited to know that you had a great experience with us, we excpeted to see you again

10/10 Excellent

LeAnn

Beautiful pool facilities. Restaurant staff were efficient and very friendly. I had a wonder time .
Stayed 7 nights in Jan 2024
Response from HOTEL CABO BLANCO on 29 Jan 2024
It is nice to know you had a very well experience in our hotel, we hope to see you soon

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from HOTEL CABO BLANCO on 2 Feb 2024
Thank for your review, we are glad to see you soon

8/10 Good

Cynthia

Stayed 1 night in Jan 2024
Response from HOTEL CABO BLANCO on 2 Feb 2024
Thank to your review, it is important to us, we hope see you again

8/10 Good

Brennen

Stayed 1 night in Jan 2024
Response from HOTEL CABO BLANCO on 2 Feb 2024
We are glad for uour review, thanks for your opinion is important for us, we hope see you soon

6/10 Okay

Jacqueline

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We chose this hotel because it came highly rated for families and we were traveling with our eleven year old and 16 month old baby. The pools were fun for the kids but our daughter cut her hand on a broken tile, and our baby enjoyed picking chunks of peeling paint off the pool edge… overall the rooms and facilities are in need of a remodel. Be warned, the restaurant food is not good, and it’s a long walk to town, especially if you have kids. While we were there another visitor in the neighborhood got mugged in the alleyway behind the hotel we regularly used to walk into town, which was alarming. It wasn’t the right place for us, but staff were friendly and it was very quiet.
Stayed 5 nights in Jan 2024
Response from HOTEL CABO BLANCO on 6 Mar 2024
Thank you for your comments, we are very sorry for your experience, we wiil take all of this to the corresponding area

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great music at the pool. Loved swim up bar
Stayed 3 nights in Dec 2023

10/10 Excellent

Rick

Stayed 1 night in Nov 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from RESERVACIONES on 30 Nov 2023
Para nosotros tu opinión es muy importante, compartiré tus comentarios en las áreas correspondientes. Esperamos su visita pronto.

8/10 Good

Gerald, Victoria

Stayed 8 nights in Nov 2023

10/10 Excellent

Andres

Stayed 1 night in Nov 2023

6/10 Okay

Cindy Ottalie

Liked: Cleanliness, staff & service
I stayed here in January 23 and again this stay. It’s not horrible and the staff are mostly great. In January, I had a scorpion fall on my bed from the ceiling - no compensation after I told them. This time, 2 large cockroaches stayed at the bathroom door for a few hours. I didn’t report it based on what happened during my last stay. Reception host, Graciela, was very good - excellent attitude and perfect English. So, it was a mixed experience.
Stayed 1 night in Sep 2023
Response from Reservaciones on 14 Sept 2023
Thank you for your comments, they are very important to us.Have a nice day!

4/10 Poor

charles

Disliked: Property conditions & facilities
would not stay in this hotel
in the room there was nothing at all hanging on the walls. no tissues in the room and the TV only and one station in English, get total play and people can get to switch the station to English. breakfast was free. yes, it was. the bacon was hard we could not eat it and there was fly's everywhere on food while we were trying to eat. we could not eat our food. the pool needs a handy cap ramp for people who cannot get up or down a ladder,
Stayed 2 nights in Aug 2023
Response from Reservaciones on 29 Aug 2023
Hello,thank you for your comments, they are very important to us, we are working on all the points that you mentioned, to offer a better service.Have a nice day :D

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2023
Response from Reservaciones on 8 Aug 2023
¡Thank you for your comments!

8/10 Good

Karime

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was good,
Stayed 2 nights in Jul 2023
Response from Reservaciones on 8 Aug 2023
Thank you for your comments,have a nice day!

8/10 Good

Lic. Salvador

Stayed 3 nights in May 2023
Response from RESERVACIONES on 23 May 2023
Para nosotros es muy importante tu opinión, compartiré tus comentarios con las áreas correspondientes. Esperamos su visita pronto.

6/10 Okay

Rosana

Stayed 2 nights in Apr 2023
Response from Reservaciones on 2 May 2023
Hola Rosana,gracias por su puntuación

8/10 Good

Jesus

Stayed 3 nights in Apr 2023
Response from Reservaciones on 20 Apr 2023
Buenas tardes,gracias por su puntuación,¡Saludos! :D

10/10 Excellent

Rafael

Stayed 2 nights in Apr 2023
Response from Reservaciones on 20 Apr 2023
Gracias por su puntuación,¡Saludos! :D

10/10 Excellent

JUAN CARLOS

Stayed 2 nights in Apr 2023
Response from Reservaciones on 20 Apr 2023
Buenas tardes,Gracias por su puntuación,¡Saludos! :D

8/10 Good

Francisco javier

Stayed 3 nights in Apr 2023
Response from Reservaciones on 20 Apr 2023
Buenas tardes,Gracias por su puntuación.

6/10 Okay

Dessa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We chose Cabo Blanco because we assumed we could play Pickleball for free. That cost quite a bit We split a breakfast his morning and were than charged $24. Much better options elsewhere if we’d of known. Would not stay there again.
Stayed 1 night in Apr 2023
Response from Reservaciones on 20 Apr 2023
Hello,Thank you for your feedback, we are sorry about the experience with the pickleball court, the court has been at an additional cost for a while, it is even indicated on our booking sites.Have a nice day.

10/10 Excellent

Lesslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Reservaciones on 20 Apr 2023
Gracias por su puntuación,¡Saludos! :D

6/10 Okay

RICARDO

Travelled with family
Stayed 1 night in Mar 2023
Response from RESERVACIONES on 29 Mar 2023
Agradecemos mucho su opinión, esperamos nuevamente pronta su visita.

10/10 Excellent

jacques

Stayed 2 nights in Mar 2023
Response from RESERVACIONES on 29 Mar 2023
Agradecemos mucho su opinión, esperamos nuevamente pronta su visita.

10/10 Excellent

Eduardo

Stayed 2 nights in Mar 2023
Response from RESERVACIONES on 22 Mar 2023
Para nosotros es importante su opinión. Esperamos pronta su visita.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from RESERVACIONES on 22 Mar 2023
Para nosotros es importante su opinión. Esperamos pronta su visita.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Efficient, friendly, helpful staff. A wonderful place to stay. Loved the pool. Excellent breakfast buffet too
Stayed 7 nights in Mar 2023
Response from Reservaciones on 21 Mar 2023
Thnaks for the comments, we hope you enjoyed your stay!

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2023
Response from Reservaciones on 21 Mar 2023
Thanks for the comments! We hope that you enjoy your stay!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 16 nights in Feb 2023
Response from RESERVACIONES on 29 Mar 2023
Agradecemos mucho su opinión, esperamos nuevamente pronta su visita.

10/10 Excellent

Sadie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hasta luego, Cabo Blanco! Such a great location, will definitely return to this property on my next Barra trip.
Stayed 7 nights in Feb 2023
Response from RESERVACIONES on 23 Feb 2023
Good day,We appreciate your comments, we look forward to your visit soon.

10/10 Excellent

Rolf

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quitet
Stayed 2 nights in Feb 2023
Response from RESERVACIONES on 23 Feb 2023
Good day,We appreciate your comments, we look forward to your visit soon.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Nice pool.
Stayed 7 nights in Feb 2023
Response from RESERVACIONES on 20 Feb 2023
Para nosotros su opinión es lo más importante.¡Esperamos pronto su regreso! Quedamos a sus órdenes.

8/10 Good

gay

Stayed 7 nights in Feb 2023
Response from RESERVACIONES on 20 Feb 2023
Muchas Gracias por su puntuacion, esperamos que haya disfrutado de su estancia

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a couple weeks at Cabo Blanco and really enjoyed the experience. Pros - The staff was friendly and accommodating and all common areas were very clean and maintained. If you play pickle ball the courts are really nice but there is a daily charge to use them. Really appreciated Alex’s service in the restaurant and pool area. The bathrooms have been updated and are clean. The location was in a neighborhood that was quiet and safe. Beach and restaurants were only a 10 or 15 minute walk away. Cons- only thing missing was a refrigerator in the room. But I just bought a styrofoam cooler and bought ice to keep stuff cooler. Over all a great experience and I would definitely stay there again.
Stayed 12 nights in Feb 2023
Response from RESERVACIONES on 20 Feb 2023
Your opinion is important to us, we appreciate your good comments, we will inform the corresponding area about the minibars inside the room.We look forward to your visit soon!We are at your service.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, helpful and friendly, especially Alex.and Antonio. Rooms were cleaned very well and timely every day. Too bad there was a charge for use of the pickleball courts. No other complaints. Exxellent pool and location.
Stayed 12 nights in Feb 2023
Response from RESERVACIONES on 20 Feb 2023
Your opinion is important to us, we appreciate your good comments, we will inform the corresponding area about the pickleball court.We look forward to your visit soon!We are at your service.

6/10 Okay

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
They had new pickleball courts that you could pay to play. I thought they should have it if you stay there it should be free and if not pay a fee.
Stayed 14 nights in Jan 2023
Response from RESERVACIONES on 20 Feb 2023
Your opinion is important to us, we appreciate your good comments, we will inform the corresponding area about the pickleball court.We look forward to your visit soon!We are at your service.

8/10 Good

Karen

Stayed 2 nights in Feb 2023
Response from Cinthya Carrillo on 8 Feb 2023
Buen día, Para nosotros lo más importante es su opinión, agradecemos su puntuación. Esperamos pronta nuevamente su visita.

8/10 Good

Donna

Stayed 1 night in Jan 2023
Response from Reservaciones on 2 Feb 2023
Gracias por su puntuación,esperamos pueda visitarnos de nuevo¡Saludos! :)

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay
We were only there for two nights, so were in short stay rooms. No water pressure in shower or sink and hot water was hard to come by. Toilet had problem when we got there but was resolved quickly. The breakfast on offer for a few was inexpensive and pretty good. Staff are friendly.
Stayed 2 nights in Jan 2023
Response from Reservaciones on 27 Jan 2023
We appreciate your comments, this serves as feedback for improvements in our hotel

10/10 Excellent

Patricia

Stayed 2 nights in Jan 2023
Response from Reservaciones on 25 Jan 2023
Agradecemos su puntuacion! Esperando que haya disfrutado de su estancia

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but the staff couldn’t speak English. The Pickleball courts are excellent but I expected tennis courts as well. No tennis courts at the hotel they have been changed to Pickleball courts.
Stayed 14 nights in Jan 2023
Response from Reservaciones on 23 Jan 2023
Thanks for the comments, yes recently the courts change to pickleball