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Reviews of Catalonia Castellnou

3 out of 5
Catalonia Castellnou
Castellnou 61, Barcelona

Reviews

8.4

Very good

Rating 10 - Excellent. 85 out of 227 reviews" "
Rating 8 - Good. 97 out of 227 reviews" "
Rating 6 - Okay. 33 out of 227 reviews" "
Rating 4 - Poor. 9 out of 227 reviews" "
Rating 2 - Terrible. 3 out of 227 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kalyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 5 nights in Apr 2024
Response from Puy on 23 Apr 2024
Dear Kalyan,Thank you very much for the excellent rating.We are pleased to know that you enjoyed the stay.We hope to welcome you back soon!Best regards.

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Puy on 2 Apr 2024
Apreciado Cliente,Muchas gracias por su comentario. Es un placer saber de primera mano que hemos cumplido con sus expectativas.Esperamos darle la bienvenida próximamente.Reciba un cordial saludo,

8/10 Good

Inés, Madrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good 3* hotel at a decent price. Renovated, super clean, nice room and bathroom. Residential area
Stayed 4 nights in Mar 2024
Response from Puy on 2 Apr 2024
Apreciado Cliente,Muchas gracias por su comentario. Es un placer saber de primera mano que hemos cumplido con sus expectativas.Esperamos darle la bienvenida próximamente.Reciba un cordial saludo,

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Location not so good.
Stayed 3 nights in Sep 2023
Response from Puy on 26 Sept 2023
Dear Client,Thank you very much for the excellent rating.We are pleased to know that you enjoyed the stay.We hope to welcome you back soon!Best regards,

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff. Only thing is the location was a little bit away from most things but still great!
Stayed 3 nights in Aug 2023
Response from Puy on 14 Sept 2023
Dear Justin,Thank you so much for such a wonderful review. We're delighted to know that you had an enjoyable stay with us, due to our convenient location, hotel's common areas and staff service. We are glad to know that you would stay with us and we appreciate your kind words.We hope to see you again so soon.Kindest regards from Barcelona.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Puy on 14 Sept 2023
Dear Lawrence,Thank you very much for the excellent rating.We are pleased to know that you enjoyed the stay.We hope to welcome you back soon!Best regards.

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Adam

Stayed 1 night in Apr 2023

10/10 Excellent

Kalyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by the staff. Thank you!
Stayed 6 nights in Apr 2023

8/10 Good

ANTONIO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast availability, pleasant stay

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Only issue, a bit of odour from bath hole.
Stayed 2 nights in Oct 2022

8/10 Good

Irma

Stayed 3 nights in Sep 2022

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2022

10/10 Excellent

Victor

Stayed 1 night in Jun 2022

10/10 Excellent

D M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel in a nice neighbourhood. Good value and perfect tor a business trip.
Stayed 1 night in Jun 2022

2/10 Terrible

RoseMarie

Disliked: Cleanliness, property conditions & facilities
Arrived after 11pm and staff couldn't find my booking and said I need to pay again. I was checked in after 30 minutes and told they would sort it but had to leave card details. The window opened to maintenance shaft. It says smoke free, but there are ash trays and the room smelled of cigarettes and other people smoking in the room next door! The bathroom was dirty with spills of other people's toiletries and drinks. The cleaner started at 8am and was incredibly loud each morning. I was staying in the 'single' room and wouldn't recommend it to anyone. The only good aspect was convenient location.
Stayed 4 nights in Mar 2022
Response from Ibán Rodríguez on 9 May 2022
Dear RoseMarie, First of all thank you for giving us your feedback about your stay with us. We are sorry about what happened, your reservation was cancelled by mistake and took us time to located it. We have a few rooms for smokers, as you arrive late in the evening we had no chance to move you to another room because we were fully booked that night. Hope to have again on your next visit to Barcelona to have the chance to make y ou change your opinion about us. Best regards.

8/10 Good

Koji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Alex Garcia on 15 Feb 2022
Apreciado Sr. Koji, Muchas gracias por su valoración de su estancia con nosotros. Esperamos verle pronto de nuevo Un cordial saludo

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Comfortable room, friendly staff.
Stayed 3 nights in Dec 2021

8/10 Good

Roberta Habeyche

Travelled with family
Liked: Cleanliness, room comfort
Internet was weak in the room Noisy Housekeepers knocking on everybody’s doors to check if they can do the room asap. Nice frontdesk Lady, very friendly and polite There is a transport ( metro and train) few blocks from here.
Stayed 1 night in Oct 2021
Response from Raimon Queral - Front Desk on 2 Nov 2021
Dear Ms. Roberta, Thank you very much for sharing your experience with us. We appreciate your positive feedback on our front desk staff and we value your feedback on housekeeping to continue to improve our services. It's nice to read that you liked the location of the hotel and the different transportation options nearby. I hope to see you on your next visit to Barcelona.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream neighborhood Hotel!
Excellent place hidden in a nice Barcelona neighborhood. Long walks anywhere without any problems. 100% safe. I’m coming back for sure!
Stayed 2 nights in Sep 2021
Response from Raimon Queral - Front Desk on 5 Oct 2021
Dear Rafael, Thank you so much for sharing your experience with us. We are glad to see that you liked the location of the Hotel Catalonia Castellnou. Hope to see you soon.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not like in the picture
The room was not like in the picture. It had a very small window that you couldn’t open all the way, just a little bit at the top. The room smell really bad, maybe there is a problem with the sewage. I was angry to see that I couldnt open the window as it is important to ventilate the room during the covid pandemic. Again, it is not the same room as in the picture. Also, I was charged 20 euros for bringing a dog, not very clear from the website. Overall, Two thumbs down.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Cristina Ruiz - HC Castellnou on 4 Mar 2021
Estimado huésped, muchas gracias por compartir su experiencia con nosotros. Nos sentimos más que halagados con su alta puntuación. Esperamos recibirle en muchas ocasiones más. Reciba un cordial saludo,

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - clean and safe in difficult times.
The hotel was clean, quiet and perfect for our purposes. We had a vital health /hospital trip and the hotel was conveniently located to the consultants offices.
Stayed 1 night in Jun 2020
Response from Cristina Ruiz - HC Castellnou on 27 Jun 2020
Dear Ellen, thank you very much for sharing your experience with us. We are more than pleased with your high score and positive comments about the cleaning service and the location of our hotel. Best regards from Barcelona,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend. Friendly staff. Nice rooms. Due to Coronavirus I didn't use amenities.
Stayed 1 night in May 2020
Response from Cristina Ruiz - HC Castellnou on 28 May 2020
Dear guest, thank you very much for sharing your experience with us. We are more than pleased with your positive comments and the high score. Hope to welcome you very soon. Best regards,

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Cristina Ruiz - HC Castellnou on 7 Feb 2020
Dear Jeff, thank you very much for sharing your experience with us. We are more than pleased with your high score. Hope to welcome you very soon. Best regards,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, conveniently located for my needs.
Stayed 1 night in Oct 2019
Response from Cristina Ruiz - HC Castellnou on 25 Oct 2019
Dear Lisa, thank you very much for sharing your experience with us. We are more than pleased with your positive comments. Hope to welcome you very soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Cristina Ruiz - HC Castellnou on 21 Oct 2019
Dear guest, thank you very much for sharing your experience with us. We are more than pleased with your positive score. Hope to welcome you very soon. Best regards,

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again
This was my first time staying at this hotel and second time staying in this neighborhood. The neighborhood is not near the touristy areas, is more of an upscale community. Thus, it is really safe. The single hotel room was very small and very clean. The staff was very helpful and friendly. The walls seemed to be thin so was a little noisy. If you get a good rate, I’d recommend staying there.
Stayed 1 night in Sep 2019
Response from Cristina Ruiz - HC Castellnou on 20 Sept 2019
Dear Mr. Scott, thank you very much for sharing your experience with us. We are more than pleased with your positive comments about our staff and the cleaning service. We send you all our apologies if the hotel didn't meet your expectations because of the noise. We hope to welcome you very soon. Best regards from Barcelona,

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
our room did not smell good, and through the ventilation we can get smoke from cigarettes.
Stayed 1 night in Aug 2019
Response from Cristina Ruiz - HC Castellnou on 4 Sept 2019
Dear guest, thank you very much for sharing your experience with us. We are more than pleased with your positive score. We send you all our apologies if the hotel didn't meet your expectations because of your room smells a cigarettes. We hope to welcome you very soon and show you we are truly of your confidence. Best regards from Barcelona

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from Cristina Ruiz - HC Castellnou on 4 Sept 2019
Dear guest , thank you very much for sharing your experience with us. We are more than pleased with your positive score. Hope to welcome you very soon. Best regards

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel, small but clean and comfortable room. Very helpful staff.
Stayed 1 night in Aug 2019
Response from Cristina Ruiz - HC Castellnou on 17 Aug 2019
Dear Cliff, thank you very much for sharing your experience with us. We are more than pleased with your positive comments about the rooms, our staff and the cleaning service. Unfortunately, we cannot make our rooms bigger, but we are studying ideas to make them as comfortable as possible.Hope to welcome you again very soon. Best regards,

6/10 Okay

Mark

A small hotel in a relatively quiet residential area on outskirts of the city. Small rooms. No air conditioning. Had a balcony but the door didn’t lock and there was no screen to prevent bugs getting in when door was open. Safe didn’t work either. Smell in hallway. Not a very convenient location if you want to explore the city on foot.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

You do not get what you pay for in this hotel. The value for the amenities should be half the price. This is like a two star hotel to me and I’ve been traveling for months in Europe and Africa And have not seen anything out for in value as a this hotel.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay in this quaint Spanish hotel. It had everything we required for a weekend stay when watching a Barcelona game at the Camp stadium. It was approximately a 20 to 25 minute walk to the stadium. There is a metro station just 5 minutes around the corner too. Breakfast had everything you could require. The staff were very helpful especially the gentleman on reception who gave us some advise regarding the seight seeing bus trips. This was much appreciated. All in all we enjoyed our stay here and would recommend the hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Cristina Ruiz - HC Castellnou on 1 Aug 2019
Estimado huésped, nos sentimos más que halagados con su puntuación. Esperamos que vuelva a visitarnos y pueda disfrutar de la ciudad. Hasta ese momento, reciba nuestros mejores saludos.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Staff was very friendly and helpful.
Stayed 6 nights in Mar 2019
Response from Cristina Ruiz - HC Castellnou on 1 Apr 2019
Dear guest, thank you very much for sharing your experience with us. We are more than pleased with your positive punctuation. Hope to welcome you very soon, kind regards.

6/10 Okay

Carmen

Liked: Staff & service
OK but nothing special.
OK but nothing special. Good location and breakfast. Friendly and accommodating personnel. The hotel needs some renewal and the noice isolation is not so good (You can hear people talking in the next room).
Stayed 8 nights in Dec 2018
Response from Cristina Ruiz - Hotel Catalonia Castellnou on 5 Feb 2019
Dear Mrs. Carmen, thank you very much for sharing your experience with us. We are more than pleased with your positive comments about the location, the staff and breakfast. We send you all our apologies if the hotel didn't meet your expectations because of the noise. We hope to welcome you very soon and show you we are truly of your confidence. Best regards from Barcelona

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right, Located near the metro not a far ride from the airport.
Stayed 1 night in Dec 2018
Response from Cristina Ruiz - Hotel Catalonia Castellnou on 5 Feb 2019
Dear guest, thank you very much for sharing your experience with us. We are more than pleased with your positive comments. Hope to welcome you very soon, kind regards.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Good location, nice rooms, friendly service
Stayed 2 nights in Sep 2018

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice of hotel in Sarria
Good small hotel in a quieter area of Barcelona but only 15 mins to the centre. Reception staff very professional and helpful. Hotel very clean and price competitive. We had an internal room initially but found it very claustrophobic - staff very understanding and moved us to another room.
Stayed 3 nights in Nov 2017

4/10 Poor

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean and friendly, but small rooms and very noisy
Room was clean and the staff were friendly. However, the room is in need of modernisation: Missing fixtures, holes in the wall, bath that wouldn't drain, etc. The room was also very small for the price (compared to other Barcelona hotels), meaning the desk was jammed in a corner and unusable. The bed was tiny - my feet stuck about 40cm past the end of it! And the room very noisy, the insulation needs improving and I did not get any good night's sleep. Also, no tea or coffee facilities. My room also had a weird balcony that you couldn't actually get onto (although someone must have, as there were beer cans on it). Overall, could be far better.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 couple visit
hotel - average but out of the way - not conveniently placed

8/10 Good

SSkyrm

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in Barcelona
This was a lovely little hotel in a nice quiet neighborhood. Very close to a metro stop. The trip to Plaza Catalunya is only 10-15 minutes. The staff was very friendly and helpful. Only fault I could find was the tiny room, which for me as a single traveler was fine, but I hope they have bigger spaces for couples and families!

8/10 Good

Jose G., Pennsylvania

Liked: Cleanliness, staff & service, room comfort
Good
The room have wifi, its closed to train station, the employees was very friendly, the air conditioning of my room was damage but they give me a ceiling fan.

10/10 Excellent

juan, calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & very nice staff
The hotel is pretty nice, clean, confy and the staff is very friendly. The hotel is very close to bus stop and metro. An small supermarket is just one block from the hotel. I will recommend this hotel to everyone.

8/10 Good

KONRAD, California

Liked: Cleanliness, staff & service
Barcelona
Nice location.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Not Provided

The lack of temperature control in the room was very frustrating. Air conditioning was not available and the room was too warm, even with the heating off. I was given a fan to improve the air circulation, which did little to improve matters. General standard of everything was OK. The staff were friendly and helpful.

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a quiet, calm neighbourhood
We had a pleasant stay here. The staff was very friendly and helpful. Our room was on the smaller side but we had a nice large terrace, bigger bathroom and wifi was strong. The neighbourhood is quiet, but there are some quaint plazas nearby, plus cafe's, restaurants, and bakeries close by. Good value for the price.