Front of property
Check availability

Reviews of OYO Hotel I-20 Decatur, East Atlanta

2 out of 5
OYO Hotel I-20 Decatur, East Atlanta
2941 Ember Dr, Decatur, GA

Reviews

3.8
Rating 10 - Excellent. 2 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 9 out of 12 reviews" "

4.4/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

3.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Stayed 1 night in Jan 2024
Response from Ammy on 7 May 2024
Thanks for the positive rating, Corey! Hope to welcome you again soon. Regards, Noah.

6/10 Okay

Robert

It was just a convenient place to sleep at that time.
Stayed 2 nights in Dec 2023
Response from A on 7 May 2024
Hi, Robert! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice, understandably nervous. Terrible area! Flop house
Stayed 4 nights in Nov 2023
Response from Maria on 22 Jan 2024
Hi, Robert! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I felt extremely unsafe on the property and the room was not clean and the queen bed came with 1 pillow and 1 towel/washcloth even though I booked with 2 adults. We stayed in the room roughly 10 minutes and then left and went to another hotel.
Stayed 1 night in Oct 2023
Response from Ammy on 7 May 2024
Hi, Emily! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terrible

Kayla

Disliked: Staff & service, property conditions & facilities
Dirty
Stayed 1 night in Sep 2023
Response from Lisa on 8 Apr 2024
Hi, Kayla! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Lisa

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not a hotel at all, Extremely dirty. The broken down washer and dryer in front of the doors and the broken down car in the lot. Will never ever stay on an Oyo property again!!
Stayed 2 nights in Sep 2023
Response from Joey on 12 Sept 2023
Apologies for the inconvenience caused, Christian! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

2/10 Terrible

Mister

Business traveller
Disliked: Cleanliness, staff & service
This is the worst hotel I have ever been in .it drug infested nasty dirty used condoms under bed toilets don’t work roaches.
Response from Noah on 5 Jul 2023
We are extremely sorry to know this, Mister! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

2/10 Terrible

Crystal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A fight broke out in the parking lot while I tried to sleep. It lasted for about an hr. The cops were not called. The noise wouldn’t stop. Constant arguing, screaming. It was horrible. I need a refund.
Stayed 1 night in May 2023
Response from Rosy on 21 Jun 2023
Sorry for the inconvenience, Crystal! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Rosy

2/10 Terrible

Bhushan, Pottstown

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had junkies in the parking lot. They were on some strong drug like fentanyl as some were looking like zombies. There were around 20 of them in the parking. I got scared and left the property.
Stayed 1 night in Apr 2023
Response from Barbara on 21 Jun 2023
Hello, Bhushan! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Terrible

Trevor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t recommend this place to a single person. It is a motel for crack-heads and cheap prostitutes. If you don’t fall into that category, you’ll want to stay so, so, far away from this place
Stayed 2 nights in Apr 2023
Response from Barbara on 21 Jun 2023
Hello, Trevor! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara