Search Lodges in Ashford-in-the-Water

"Our short overnight stay from start to finish was fantastic. A credit to everyone involved ay Wildes"

"Excellent location, very helpful staff and great wifi signal"

"The staff have been amazing everytime we have been visiting for the last ten months more on a weekly basis however recently have not felt that welcomed by a certain member of staff who shows no customer service care at all and come across very rude and abrupt. We have always enjoyed being here as the staff have always been friendly but recently we do not feel that is the case with one of the receptionist called Adeola. It would be appreciated if this individual respects customers and approaches them in a positive manner. Recommendations would be to improve her customer service skills on how to approach and acknowledge a paying guest! Maybe select her to individual 1-2-1 training on customer care. As a paying guest - first approach by any member of staff is crucial to the first impressions of the location and the experience. "

"Check in really easy . Parking was great and included in price . Room was very clean Breakfast was v good "

"Conveniently situated in city centre walkable to shops & many restaurant choices nearby. Decent bar area. Helpful staff. Nice spa & pool. Car park nearby v short walk. "

"We came to an event at the hotel: arrived early to get ready in our room, stayed overnight and enjoyed the buffet breakfast before heading home. Staff on reception were so lovely; always attentive and ready to help. The room was very comfortable and had everything that we needed. During the event we attended, the food was delicious and staff were very friendly and helpful. The breakfast in the morning was good - pretty standard buffet breakfast - but the area didn’t seem to be very well stocked with cups/plates/cutlery etc. (drinks were being served in take-away cups) which, considering it was a Sunday morning following a large event, could probably have been better prepared for. Other than that, it was the perfect stay! "

"Great stay! Will be back!"

"A very nice hotel. The room was clean & comfy and I had a lovely meal"

"friendly staff, beautiful location, comfortable bed, refurbished room, lovely breakfast. busy on weekends. would definately stay here again."