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Reviews of Hotel Murcia Rincón de Pepe Affiliated by Meliá

4 out of 5
Hotel Murcia Rincón de Pepe Affiliated by Meliá
Calle Apostoles, 34, Murcia, Murcia

Reviews

8.8

Excellent

Rating 10 - Excellent. 191 out of 392 reviews" "
Rating 8 - Good. 155 out of 392 reviews" "
Rating 6 - Okay. 31 out of 392 reviews" "
Rating 4 - Poor. 9 out of 392 reviews" "
Rating 2 - Terrible. 6 out of 392 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

alessandro, costa mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks for your appreciation
Stayed 1 night in May 2024
Response from Calidad on 8 May 2024
Dear Alessandro,Thank you very much for your time and appreciation.We hope to see you soon. Kind regards from the whole team.

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Really good breakfast. Nice rooms and well located.
Stayed 2 nights in Jan 2024
Response from Calidad on 7 Apr 2024
Dear Julio, Thank you very much for your time and appreciation. We hope to see you soon, Kind regards from the whole team.

10/10 Excellent

Deborah, Toronto

Stayed 1 night in Mar 2024
Response from Calidad. on 9 Apr 2024
Estimada Deborah,Muchísimas gracias por su tiempo y comentario. Esperamos verle pronto, un cordial saludo de parte de todo el equipo.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Rincon de Pepe. The room was modern, clean and comfortable. The staff were friendly and helpful. We would definitely stay here again if we visit Murcia again in the future!
Stayed 1 night in Feb 2024
Response from Calidad on 26 Feb 2024
Dear David,Thank you very much for your time and comment.We are glad to hear that you enjoyed your stay with us and that everything lived up to your expectations.We look forward to seeing you soon. Best regards from the whole team.

10/10 Excellent

dean

Stayed 1 night in Feb 2024
Response from Lucía on 14 Feb 2024
Estimado Dean,Muchas gracias por su tiempo y valoración.Esperamos verle pronto. Un cordial saludo.

10/10 Excellent

Stephane, St-Sauveur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, great location, nice breakfast buffet and great service, resto and bar on site!!! Great value!
Stayed 1 night in Jan 2024
Response from Paco Jerez on 29 Jan 2024
thank you very much.Kind regards

8/10 Good

stewart

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Ok but only ok
Hotel in good position . Car park is away from the hotel, you have to go by yourself to park, and then walk back. Information given at reception was not good or helpful. The walls of the hotel are like paper, you can hear every room.
Stayed 1 night in Jan 2024
Response from Paco Jerez on 12 Jan 2024
thank you for your comment.Kind regards

10/10 Excellent

Joanne

Travelled with family, Travelled with partner
Excellent hotel in a perfect location next to Cathedral!
Stayed 2 nights in Jan 2024
Response from Paco Jerez on 12 Jan 2024
thank you for your comment.Kind regards,

6/10 Okay

Rhian

Liked: Cleanliness, property conditions & facilities
Hotel lovely but bar and restaurant not connected. On nye the bar, restaurant and room service not accessible which was one reason for booking hotel as solo traveler. Staff did not seem concerned, and i was not warned in advance. Check in was good and efficient, room lovely but warm and unable to work heating.
Stayed 3 nights in Dec 2023
Response from Paco Jerez on 12 Jan 2024
excuse us for apologizes.Kind regards

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highway Robbery
I did not have my passport on me and they did not allow me to check in. Then they did not even issue a refund. Highway robbery.
Stayed 1 night in Dec 2023
Response from Paco Jerez on 12 Jan 2024
for spanish law not is possible check in without passport.Kind regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book the breakfast
Hotel was nice, breakfast was the worst we have ever had.
Stayed 1 night in Dec 2023
Response from Paco Jerez on 12 Jan 2024
Thank you for your comment.Kind regards

8/10 Good

Lynn

Stayed 1 night in Dec 2023
Response from Paco Jerez on 12 Jan 2024
Gracias por su valoración

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Paco Jerez on 12 Jan 2024
Thank you for your comment.Kind regards

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice Hotel, in great position. Nice room and good breakfast
Stayed 4 nights in Nov 2023
Response from Paco Jerez on 12 Jan 2024
thank you for your comment.Kind regards

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel great location
The staff was friendly and room was clean and spacious. Everything worked great. The gym is a decent size too. I was surprised to see no coffee or appliance to heat water. I bought coffee from the front desk, which was easy enough.
Stayed 2 nights in Oct 2023
Response from Paco Jerez on 20 Oct 2023
thank you very much.Kind regards,

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Murcia
Classic hotel very close to the cathedral. It shows that it has been very well maintained over the years. Lots of marble, but with updated furniture and bathroom. Super friendly staff. Excellent value!
Stayed 2 nights in Aug 2023
Response from Paco Jerez on 31 Aug 2023
Thank you very much.Kind regards

8/10 Good

Richie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but parking v. expensive
Parking is a short walk from the hotel and impossible to find without stopping at the hotel first for directions. It's also 19.50EUR a night, which seems really expensive, especially as it's not under, or next to the hotel. Hotel was nice and bed was comfy, although would have liked softer pillows. Breakfast was basic but good quality.
Stayed 1 night in Aug 2023
Response from Paco Jerez on 25 Aug 2023
thank you for your comment.

8/10 Good

Yvonne

Travelled with partner
Liked: Amenities
Great location
Stayed 2 nights in Aug 2023
Response from Paco Jerez on 25 Aug 2023
Gracias por su valoración.Reciba un cordial saludo,

2/10 Terrible

Sascha

Stayed 1 night in Aug 2023
Response from Paco Jerez on 25 Aug 2023
Sentimos que su estancia no estuviera a la altura de sus expectativas.Reciba un cordial saludo,

10/10 Excellent

David, Lutz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Classic, well maintained, excellent location, and the staff was very pleasant and professional.
Stayed 2 nights in Jul 2023
Response from Paco Jerez on 27 Jul 2023
thank you for your comment.Kind regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centro Murcia classy
Great hotel in the middle of Murcia. Front desk was friendly and helpful. Great room, beds, bathroom.
Stayed 2 nights in Jun 2023
Response from Paco Jerez on 8 Jun 2023
Thank you very much.Kind regards

10/10 Excellent

Steven

Stayed 1 night in Jun 2023
Response from Paco Jerez on 8 Jun 2023
Thank you very much.Kind regards

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Paco Jerez on 12 May 2023
thank you very much.Kind regards

10/10 Excellent

manuel j

Travelled with family
Liked: Cleanliness, staff & service
The staff was awesome
Stayed 7 nights in Apr 2023
Response from Paco Jerez on 27 Apr 2023
THANK YOU FOR YOUR COMMENT.Kind regards

8/10 Good

Fleur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel is centrally located so that is why I use it when staying in Murcia. It is walking distance to The Cathedral, historical district, numerous churches and shops, cafes etc. The front desk were efficient but a bit straight faced. Our room was very spacious, clean and comfortable. The breakfast was great, however, there were no black teabags available so I had to ask a member of staff for one and that is all she brought! Not a plate with a few on for other guests or for me to have more than one cup of tea! Considering many English guests use the hotel I was surprised it was not readily available.
Stayed 1 night in Feb 2023
Response from Paco Jerez on 27 Feb 2023
Thank you very much for your comment.Kind regards,

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Hotel was perfectly clean and welcome copa y tapa very nice. Only issue was it was hard to find using Google directions. Lovely
Stayed 1 night in Jan 2023
Response from Paco Jerez on 24 Jan 2023
THANK YOU VERY MUCH!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff.
Great location with easy access to all let landmarks within walking distance. The room was a good size, clean and comfortable. The carpets throughout the hotel are a little tired and stained in places but no real complaints. The breakfast was very good with a good selection of pastries, fruit, breads, eggs, ham and cheeses. Good value at €10 each for a hotel like this.
Stayed 1 night in Jan 2023
Response from Paco Jerez on 19 Jan 2023
Thank you very much for your comment.Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Paco Jerez on 19 Jan 2023
thank you very much.

10/10 Excellent

Joseph

Stayed 1 night in Aug 2022
Response from Paco Jerez on 5 Sept 2022
thank you very much.Kind regards,

10/10 Excellent

Sze Ling

Stayed 1 night in Aug 2022
Response from Paco Jerez on 25 Aug 2022
Thank you so much.Kind regards

8/10 Good

Sascha

Stayed 1 night in Aug 2022
Response from Paco Jerez on 9 Aug 2022
Gracias por su valoración, Un cordial saludo,

10/10 Excellent

Robert

Stayed 1 night in Jul 2022
Response from Paco Jerez on 9 Aug 2022
Gracias por su valoración, Un cordial saludo,

6/10 Okay

Luis

Stayed 4 nights in Jul 2022
Response from Paco Jerez on 9 Aug 2022
Gracias por su valoración, Un cordial saludo,

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastically located great hotel. Only downside the club underneath was unexpectedly closed.
Stayed 1 night in Jun 2022
Response from Paco Jerez on 20 Jul 2022
thank you very much. Kind regards

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fantastic location
Given free upgrade to suite with stunning views over Murcia. Great breakfast chouce. Fruendky staff
Stayed 1 night in Jun 2022
Response from Paco Jerez on 28 Jun 2022
thank you very much. Kind regards,

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good hotel
Very clean and staff very nice
Stayed 2 nights in Jun 2022
Response from Paco Jerez on 28 Jun 2022
Thank you very much. Kind regards,

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing about the hotel was spot on,pleasant and helpfull staff, always with a smile, top class.
Stayed 1 night in May 2022
Response from Paco Jerez on 23 May 2022
Thank you very much. Kind regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice for the Entierro de la Sardina
We went for the Entierro de la Sardina (Burial of the Sardine) at the end of April and wanted to stay somewhere central to the action so we wouldn't have to walk far (it finished at 02:30). The hotel was ideally situated, right behind the Cathedral and was a haven of calm after the fun and games outside. Check-in was very quick with staff very friendly and they provided us with a map and pointed out where to watch the parade. A nice touch was the free drink & tapas from their bar/restaurant just round the corner. The room was large, with very comfortable beds and in the morning we had a breakfast with the quantity and quality of what you would expect from a 4* hotel. We came by train, which was a 20 min walk away so I can't comment on car parking but with so much activity taking place there was no way I would have wanted to negotiate the streets in a car. A really nice hotel that I would certainly recommend to others.
Stayed 1 night in Apr 2022
Response from Paco Jerez on 4 May 2022
Thank you and best regards

6/10 Okay

Jane

Travelled with partner
Liked: Staff & service, amenities
Good hotel & inexpensive
Stayed 1 night in Apr 2022
Response from Paco Jerez on 11 Apr 2022
thank you. Best regards,

4/10 Poor

Gerard

Disliked: Staff & service, property conditions & facilities, room comfort
The restaurant was in a separate building as was the bar!
Stayed 1 night in Mar 2022
Response from Paco Jerez on 31 Mar 2022
Thank you for your comment. Best regards,

8/10 Good

Yomna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Jan 2022
Response from Paco Jerez on 12 Jan 2022
Thank you so much. Best regards

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Paco Jerez on 4 Jan 2022
Muchas gracias por su valoración Un cordial saludo

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short and nice stay in Murcia
Our only complaint is that you can hear other clients either moving furniture o talking outiside the door. We didn't hear street noises probably because our room was in the back of the hotel and our view was other buildings. The internal noise wake us up. We only stay 1 night so our experience is limited. The location is perfect.
Stayed 1 night in Sep 2021
Response from Paco Jerez on 7 Oct 2021
thank you

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location and value for money
Always stay here when visiting Murcia. Never disappointed. Clean, modern and centrally located. Can highly recommend.
Stayed 1 night in Sep 2021
Response from Paco Jerez on 23 Sept 2021
Thank you very much

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed before and will stay again. Good location. Had to pay parking though.
Stayed 1 night in Sep 2021
Response from Paco Jerez on 8 Sept 2021
thank you. Best regards

8/10 Good

Marta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient for a city visit
Stay was good, although it was surprising to see how modern it was the lobby and not that much the room... but overall its a good option to stay in Murcia city
Stayed 1 night in Sep 2021
Response from Paco Jerez on 6 Sept 2021
thank you for your comment, Best regards,

10/10 Excellent

Dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome 5 day business stay
Amazing hotel. Lovely and clean. Really friendly and helpful staff. Great food too. Location is great and next to some lovely shops, bars and restaurants
Stayed 5 nights in Aug 2021
Response from Paco Jerez on 31 Aug 2021
thank you very much, Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos felices en el Hotel, nos gustaron muchísimo sus instalaciones así como el trato de todo el personal.
Stayed 2 nights in Aug 2021
Response from Paco Jerez on 17 Aug 2021
Muchas gracias por su valoración

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant Murcia stay
My wife and I visited this hotel for one night for our wedding anniversary and had a great stay. The hotel was very close to the main sights, particularly the cathedral. The service was very good and in particular from the receptionist. The room was comfortable, quiet and had good blackout blinds. Also, the bathroom was pleasant with a powerful shower. As we were there for such a short time, we did not use the restaurant, bar or gym so cannot comment on their respective qualities.
Stayed 1 night in Jul 2021
Response from Paco Jerez on 13 Aug 2021
thank you so much and best regards,

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Staff
´The hotel and staff were excellent, this was our 3rd stay here and only one fault, the sound proofing in the rooms is close to non existent
Stayed 2 nights in Jan 2021
Response from TRYP RINCÓN DE PEPE on 15 Jan 2021
Dear Mr John, We would like to thank you for your comments after your recent visit to Tryp Rincón de Pepe. It is always a pleasure for us to receive feedback such as yours, which plays an essential part in helping us monitor our day-to-day operations and improve where necessary. For future stays, please call reception anytime you need assistance or our service doesn’t meet your expectations. We will be glad to help you. We look forward to welcoming you back. Best regards, Alba Hernández Front Desk Team