Lobby lounge

Reviews of Lindner Hotel Antwerp, part of JdV by Hyatt

4 out of 5
Lindner Hotel Antwerp, part of JdV by Hyatt
Lange Kievitstraat 125, Antwerp

Reviews

8.8

Excellent

Rating 10 - Excellent. 453 out of 955 reviews" "
Rating 8 - Good. 403 out of 955 reviews" "
Rating 6 - Okay. 69 out of 955 reviews" "
Rating 4 - Poor. 18 out of 955 reviews" "
Rating 2 - Terrible. 12 out of 955 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Peter Nuiten on 23 Apr 2024
Dear Amit, thank you for your rating of 4/5. We appreciate you taking the time to share your feedback, even though no specific comments were provided. Your satisfaction is important to us, and we are here to assist you with any concerns or requests you may have. If there is anything we can do to improve your experience or address any issues you encountered during your stay, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Peter Nuiten - General Manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Worst hotel experience
The check in was very slow, and the checkout queue was outrageously long and they're obviously understaffed. They should have an express check out box for customers who already paid everything. I called the reception to ask a question and was put on hold forever. One of the cups in my room was not clean and saw a MOUSE in the lobby late at night. I never leave bad reviews but really feel I have to this time!
Stayed 1 night in Nov 2023
Response from Peter Nuiten - General Manager on 28 Nov 2023
Dear guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. It is disheartening to hear about the issues you encountered, and we want to assure you that this is not reflective of our usual standards.We are actively addressing the concerns you raised, including improving our check-in and check-out processes and enhancing our response time at the reception. Our housekeeping team is also working diligently to ensure the cleanliness of all rooms.Regarding the mouse sighting, we are already taking immediate steps to address and rectify this situation to prevent any recurrence.Your comments are invaluable to us as we continuously strive to provide a positive and seamless experience for our guests. We would appreciate the opportunity to discuss your concerns further. If you could provide more details or contact us directly, we would be grateful.Once again, we apologize for falling short of your expectations, and we hope you will consider giving us another chance to make things right on your next visit.Sincerely,Peter Nuiten General Manager

10/10 Excellent

Jinsoo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Peter Nuiten - General Manager on 18 Oct 2023
Dear Jinsoo,Thank you for your perfect 10/10 rating! We're thrilled that you had an excellent experience during your stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another outstanding visit in the future.Best regards,Peter Nuiten - General Manager

8/10 Good

kunle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Peter Nuiten (General Manager) on 14 Apr 2023
Dear Kunle, thank you for your positive rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Peter Nuiten - General Manager

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the style and format. Great bed ! Shampoo, and other liquid dispensers work poorly and were not refilled. Free water one day but not another. great elevators ! welcome drink and towel was nice. Check in process way too long ... lot's of people in the Q. Should be much faster. App is an option but long registration process.

2/10 Terrible

Marco

Stayed 2 nights in Nov 2022

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Sibel

Stayed 2 nights in Jun 2022
Response from Peter Nuiten on 13 Aug 2022
Dear Sibel, thank you very much for your positive review about the Lindner WTC Hotel & City Lounge. We are very pleased to read that you enjoyed your stay with us. We are looking forward to welcoming you again at our hotel. Hopefully your next stay will be as pleasant as the previous one. Kind regards, Peter Nuiten - General Manager.

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Peter Nuiten on 13 Aug 2022
Dear Audrey, thank you very much for your positive review about the Lindner WTC Hotel & City Lounge. We are very pleased to read that you enjoyed your stay with us. We are looking forward to welcoming you again at our hotel. Hopefully your next stay will be as pleasant as the previous one. Kind regards, Peter Nuiten - General Manager.

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location and nice hotel with comfortable beds and descent showers
Stayed 4 nights in May 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Very friendly staff. Great check-in process and fun environment in the lobby - relaxing in the day, a bit more groovy in the evening.
Stayed 4 nights in May 2022

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Ruven, Monsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms
Stayed 1 night in Jan 2022

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but busy place
Practical location next to train station. Modern interior, quite long waiting times and very crowded during the weekend
Stayed 2 nights in Nov 2021
Response from Peter Nuiten on 4 Dec 2021
Dear Michelle, herewith we would like to thank you for your review about your stay with us. We are committed to the quality of our goods and services and make sure we stay on point. Therefore, we find your review to be very helpful. We hope to welcome you back if you visit Antwerp again. See you soon! Kind regards, Peter Nuiten - General Manager.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine. Nothing to complain about!
Stayed 3 nights in Nov 2021
Response from Peter Nuiten on 4 Dec 2021
Dear Paul, herewith we would like to thank you for your pleasant review about your stay with us. We are committed to the quality of our goods and services and make sure we stay on point. Therefore, we find your positive review to be very helpful. We hope to welcome you back if you visit Antwerp again. See you soon! Kind regards, Peter Nuiten - General Manager.

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Oct 2021

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

an

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from peter nuiten on 4 Feb 2020
Dear guest, thank you very much for your feedback. We appreciate it that you took the time to place this score. We're looking forward to welcome you again in our hotel. Kind regards, Peter Nuiten - General Manager.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service good price and very clean hotel Stay there a few times
Stayed 2 nights in Dec 2019
Response from Peter Nuiten on 27 Jan 2020
Dear guest, the review that you placed on this website means a lot to us. It is nice to read that you enjoyed your stay with us and that you felt at home. This is exactly why we are in this business. It is to make sure that each guest feels appreciated and special when coming to the Lindner WTC Hotel & City Lounge Antwerp. Therefore, it gives us great pleasure to read your kind words about our hotel. We are looking forward to welcoming you again at the Lindner WTC Hotel & City Lounge Antwerp! Kind regards, Peter Nuiten - General Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go there again
Very very friendly staff, super amicable and efficient, always here for you, I was very pleased!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from P. Nuiten on 20 May 2019
Dear guest, thank you very much for your feedback. We appreciate it that you took the time to place this score. We're looking forward to welcome you again in our hotel. Kind regards, Peter Nuiten - General Manager.

8/10 Good

Athos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from P. Nuiten on 20 May 2019
Dear guest, thank you very much for your feedback. We appreciate it that you took the time to place this score. We're looking forward to welcome you again in our hotel. Kind regards, Peter Nuiten - General Manager.

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Great hotel
Basically a great hotel but at the time I was there, they were renovating.
Stayed 2 nights in Apr 2019
Response from Pnuiten on 30 May 2019
Dear guest, thank you very much for your positive review about the Lindner WTC Hotel & City Lounge. We are very pleased to read that you enjoyed your stay with us. We are looking forward to welcoming you again at our hotel. Hopefully your next stay will be as pleasant as the previous one. Kind regards, Peter Nuiten - General Manager.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay for us ~ perfect location with great service. When the refurbish is finished, it is going to be better than ever!
Stayed 3 nights in Mar 2019
Response from Pnuiten on 30 May 2019
Dear guest, thank you very much for your positive review about the Lindner WTC Hotel & City Lounge. We are very pleased to read that you enjoyed your stay with us. We are looking forward to welcoming you again at our hotel. Hopefully your next stay will be as pleasant as the previous one. Kind regards, Peter Nuiten - General Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awasome. I stayed here last year and i loved it because i went back this year.
Stayed 2 nights in Mar 2019
Response from Pnuiten on 30 May 2019
Dear guest, thank you very much for your positive review about the Lindner WTC Hotel & City Lounge. We are very pleased to read that you enjoyed your stay with us. We are looking forward to welcoming you again at our hotel. Hopefully your next stay will be as pleasant as the previous ones. Kind regards, Peter Nuiten - General Manager.

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from P. Nuiten on 20 May 2019
Dear guest, thank you very much for your feedback. We appreciate it that you took the time to place this score. We're looking forward to welcome you again in our hotel. Kind regards, Peter Nuiten - General Manager.

10/10 Excellent

beno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, modern facilities, friendly and efficient.
Stayed 5 nights in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Antics in Antwerp
short vacation ending in Antwerp did not disappoint, its a great hotel in a stunning city. Breakfast isnt cheap but great quality, public transport into city is great and close to hotel takes you right into central attractions. Bed was huge and very comfortable.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not fantastic, wouldn't recommend
The room was cold and uninviting. The quality of the service was 50/50. Some of the staff were great, others didn't make me feel welcome at all. They have several large screens beside reception showing the view of security cameras, including a camera thats in their gym. Kind of a gross invasion of privacy. I never used the gym despite it being one of the reasons I stayed there. Found another much nicer hotel for my remaining nights.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
great location to train station. Room was very small, looking directly into offices from room window. Not enough privacy.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right beside the Antwerpen Centraal Station and within walking distance of the main shopping district. Surprisingly quiet as well, allowing for a very peaceful night's sleep! The room itself was very spacious and clean, with nice tea/coffee making facilities, as well as a minibar. The umbrella in the wardrobe was a very thoughtful touch. The only downside was the temperature of the room; it was too hot, and despite changing the settings on the controls, this couldn't be resolved. As a result, the window had to be left open overnight. Other than that, very recommended and would be happy to return.
Stayed 2 nights in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations. Great pillows, quiet, comfy bed. A very good nights sleep!
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Great location, center of town, clean, room appropriate for business travelers.
Stayed 1 night in Nov 2018

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy ride to convention center
Close by to the tram making it easy to reach the convention center. I also went to the sauna which was relaxing and very nice. The bed wasn’t as comfortable, but overall the room was nice and large.
Stayed 4 nights in Nov 2018

8/10 Good

Pete, Dartmouth, Nova Scotia, Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very and no qay to adjust temperature. Good location, close to train station, shopping and resurtaunts/bars. Construction project beside hotel posed no issues with noise etc. Would stay here again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Moshe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy check in...restaurant nearby. near train station
Stayed 1 night in Oct 2018

8/10 Good

Daniel, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel, spacious, and close to the main train station in Antwerp.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

K, Burg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ! Convenient. Would recommend and stay here.
Stayed 1 night in Oct 2018