Mini-fridge, microwave, coffee/tea maker
Check availability

Reviews of Andrews Motor Inn

2 out of 5
Andrews Motor Inn
805 E Broadway St, Andrews, TX

Reviews

5.4
Rating 10 - Excellent. 15 out of 128 reviews" "
Rating 8 - Good. 30 out of 128 reviews" "
Rating 6 - Okay. 24 out of 128 reviews" "
Rating 4 - Poor. 19 out of 128 reviews" "
Rating 2 - Terrible. 40 out of 128 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Disliked: Amenities, property conditions & facilities
TV did not work, rust in the bathtub, barely any pressure on the hot water. On a positive note the room was clean. When I reported these things upon checkout the guy acted like he didn't care. Never stay here again..I should be reimbursed for this room.
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Stayed 1 night in Apr 2024

2/10 Terrible

Yair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

praveen kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
old, but ok
Stayed 1 night in Dec 2023

8/10 Good

Shanna

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This is definitely a you get what you pay for place…the fan was hanging from the ceiling in the bathroom…the floors were dirty…I had to place 2 pillows against the door due to the 2 inch gap at the bottom of the door…
Stayed 3 nights in Dec 2023

10/10 Excellent

Cynthia

Travelled with family
Couldn’t have had a better experience!!!
Stayed 1 night in Dec 2023

6/10 Okay

Xuejun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Darlhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed the room for the night
Stayed 1 night in Sep 2023

6/10 Okay

Cecil

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in tub/shower. Several layers of old caulking around tub/shower joints. Curtain/blinds broken and missing slats. Smoke alarm inoperative. I attribute most of things as being an old motel. Bed appeared to be fairly new and very comfortable. A/C worked excellent for 100° days.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy & Rude
So upon entering my Room the first thing noticed is the dirty floor and the pungent smell of BO. The blinds were broken so anyone from the parking lot could look into the room, there were no curtains to cover up the broken blinds, the window sill had dead flies and what looked like dirt on them, the sink in the bathroom was falling off the wall, the tub was stained yellow and had old water pooled in the center of it with bugs, the pillows on the bed smelled of BO, the ac unit was broken and not working properly. Check out wasn’t until 11am but housekeeping came knocking on the door at 8:50am. When I didn’t answer quick enough due to trying to get dressed appropriately she then proceeded to unlock the door and walk into the room. Then left without saying a word. Definitely won’t be returning. And lets friends And family know not to use this place!
Stayed 1 night in Jul 2023

10/10 Excellent

Art

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the price!
Stayed 2 nights in Apr 2023

2/10 Terrible

Guilibaldo

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Area
Gang members checking in, people working on vehicles in parking lot, door had been broken in, not safe
Stayed 1 night in Feb 2023

2/10 Terrible

Lakin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept in my car it was so disgusting. I cant even describe the horrible smell.
Stayed 1 night in Feb 2023

8/10 Good

MIGUEL

Stayed 1 night in Jan 2023

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old property. But very clean. Would stay here again. Will recommend to co workers. Thank you
Stayed 1 night in Jan 2023

2/10 Terrible

WILLIAM

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. Sheets were stained and dirty as was comforter. Part of the bathroom ceiling was coming down. There were no curtains to keep light out. Blinds were broken and taped in areas. There were beer cans in the trash can in our room when we arrived. Very terrible experience.
Stayed 1 night in Oct 2022

2/10 Terrible

Nathaniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kk
Stayed 2 nights in May 2020
Response from rg on 18 Jul 2022
We apologize for the inconvenience you experienced. The review does not actually give us any information. But we will do our best to improve in all aspects. Thank you for taking the time to review our motel. Have a nice day.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2022
Response from rg on 18 Jul 2022
Thank you for the review. We appreciate you taking the time to review our motel. Have a nice day.

10/10 Excellent

Brandon

Stayed 1 night in May 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

Greg

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, after checking in I pulled to my room and the curb stop had rebar sticking out at an angle and it popped my front two tires. Once getting into my room the was a hole in the ceiling over the bed and very portly cleaned. Will not ever stay here again!
Stayed 2 nights in Oct 2021

4/10 Poor

Cheryl

Disliked: Cleanliness, property conditions & facilities
Won’t stay here again.
Would not stay here again. The room wasn’t very clean and the faucet in the bathroom sink was messed up - thought I wasn’t going to get it to turn off. They charged $25 for my small dog which I thought was too high. For the price I could have stayed somewhere nicer.
Stayed 1 night in Sep 2021

8/10 Good

Jerett

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Staff & service
One day they did not have maid service had to go get the stuff and do it myselp
Stayed 2 nights in May 2020

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet. I slept comfortable. Parking was good and not crowded.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn't get into first room...the door wouldn't open. Was given a different room, but it was a smoking room, we had booked a non smoking room. We were exhausted, so we took it. After having to re-wire all the cables just to get tv, because the office worker didn't know how to get the cable working, we just slept, with our own blankets, because the top blanket smelled like smoke. The bathtub was filthy. Bathroom door had paint chips, black marks, parts chipped off. Let's just say we should've just drove on to the next town.
Stayed 1 night in Dec 2019

2/10 Terrible

Jamie, Lubbock, TX

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property says it’s pet friendly...that isn’t totally correct!!! They made me pay 50.00 per dog PET FEE which I DID NOT get back and another 100.00 Deposit that I got back AFTER they inspected the room!!! This place IS NOT the Hilton!!! There were ashes behind the bed a remote that had been there for who knows how long...paint missing, the most pitiful shower I’ve EVER taken!!
Stayed 2 nights in Nov 2019

4/10 Poor

Breanna

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Stay was ok
Stayed 6 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water for shower and the AC didn’t work. Stayed two different times and something always wrong
Stayed 1 night in Sep 2019

8/10 Good

Axel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable and Clean, everything you need to rest 😊
Stayed 1 night in Aug 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump! The rooms are dirty and trashed and the customer service is horible. The worst hotel I have ever stayed at!
Stayed 3 nights in Aug 2019

4/10 Poor

Not, Andrews

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property itself at night was cluttered, but that morning when I woke up it was worse. The door lock was hard to open. The room itself was misnumbered. The room was suppose to say 117. It actually said 11. The cleaning staff left a big white hand print on grey bathroom panelling. The coffee maker and supplies were dusty. A couple of dead bugs in the bathroom sink. Small amounts of paint on floor and furnitureTowels were suppose to be white they suppose to be white. Not that color either. For the last minute place it could really use some help.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Disliked: Amenities, property conditions & facilities
The surroundings were not clean. The room was clean but the bedsheets were old and faded so the appearance was not good although it is still ok clean. When you lay down, you could feel it is clean
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

MAYORGA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property has not cleaned as expected to many flys in the room poor running water
Stayed 1 night in Jun 2019

2/10 Terrible

Lori

Disliked: Staff & service
Very poor service from front desk.
The girl who checked us in only put us down for 1 day. We had paid for 2. When we got to our room on the second night we were locked out. They were very rude about it. They finally backtracked onto the system and saw that we had paid for 2 nights and let us back into our room.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Door needed rrpair, tissue holder cover falling off wall,
Stayed 1 night in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worker's Motel
This motel is for oil field workers, not for vacationers. We just needed a no frills place to sleep. It smelled pretty smoky and wasn't too clean. The beds were ok, and that's what we needed. You don't have another choice in this town unless you pay over $100.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Small room dirty holes in walls and doors clean sheets and towels
Stayed 1 night in Mar 2019

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Horrible, no TV, No Hot water, only Decaffeinated coffee, the view of the burned down roms view was par for the course
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The tv didnt work in my room for 3 of 4 days of my stay! I told them about it 5 minutes of stepping into my room and they would nevdr fix it until i had expedia call for my refund
Stayed 2 nights in Feb 2019

6/10 Okay

Keli

Disliked: Staff & service
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019