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Reviews of The Chedi Andermatt

5 out of 5
The Chedi Andermatt
Gotthardstrasse 4, Andermatt, UR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 182 out of 223 reviews" "
Rating 8 - Good. 28 out of 223 reviews" "
Rating 6 - Okay. 8 out of 223 reviews" "
Rating 4 - Poor. 2 out of 223 reviews" "
Rating 2 - Terrible. 3 out of 223 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Very disappointed that very few advertised items - like fireplace, tea and coffee and tv and stereo never worked during during our stay
Stayed 2 nights in Jan 2024
Response from The Chedi Andermatt on 22 Jan 2024
Dear Jason, We would like to thank you for your recent visit to The Chedi Andermatt. Please accept our apologies for the the technical issues during your stay with us. We can assure you that we took immediate action in order to avoid such inconveniences from re-ocurring. We hope to welcome you again soon and wish you all the best in the meantime.Kind regards from Andermatt, Jörg Arnold & The Chedi Andermatt Team

10/10 Excellent

Mai

Stayed 1 night in Jan 2024
Response from The Chedi Andermatt on 19 Jan 2024
Dear Mai, Thank you for your recent visit at The Chedi Andermatt and for sharing your personal experience. We are delighted to hear that you had such a wonderful time with us. It would be our pleasure to welcoming you back soon. Kindest regards from Andermatt, Jörg Arnold, General Manager & The Chedi Andermatt Team

10/10 Excellent

Ma Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar hotel perfect for winter holiday
Our stay was a dream, a top-notch place for winter holidays. The hotel is stellar in design, service and food.
Stayed 4 nights in Jan 2024
Response from The Chedi Andermatt on 15 Jan 2024
Dear Ma Elizabeth, Thank you for your recent visit at The Chedi Andermatt and for sharing your positive experience and impressions with us. We are thrilled to learn that you had such a great time and left our hotel with beautiful memories. It would be our pleasure to welcoming you back soon. Kindest regards from Andermatt, Jörg Arnold, General Manager & The Chedi Andermatt Team

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Immaculately maintained with food, staff, and services that exceed all expectations.
Stayed 3 nights in Dec 2023
Response from The Chedi Andermatt on 26 Dec 2023
Dear Kevin, Thank you for your recent visit at The Chedi Andermatt and for sharing your personal and positive experience. We are thrilled to learn that you had such a great time. It would be our pleasure to welcoming you back soon. Kindest regards from Andermatt, Jörg Arnold, General Manager & The Chedi Andermatt Team

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chedi is beautiful. Loved their pools, walkable to everything in town, and easy hikes. We got stuck in the rain one night and the hotel sent a car to pick us up which was so nice.
Stayed 3 nights in Sep 2023
Response from The Chedi Andermatt on 14 Dec 2023
Dear Molly, Thank you for your recent visit at The Chedi Andermatt and for sharing your personal experience. We are delighted to hear that you had such a wonderful time with us. We thank you as well for the compliments regarding the infrastructure and services of the hotel. It would be our pleasure to welcoming you back soon. Kindest regards from Andermatt, Jörg Arnold, General Manager & The Chedi Andermatt Team

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
Just such a great experience, the moment we were greeted for check in, the most smoothest check in with got towels to wash your hands, chocolate, and tea. Just wow! Thank you and your team. Well done!
Stayed 2 nights in May 2023
Response from The Chedi Andermatt on 2 Jun 2023
Dear DavidThank you very much for your recent stay and for sharing your positive experience with us. We are already looking forward to welcoming you back soon.With kind regardsJean-Yves BlattGeneral Manager & The Chedi Andermatt Team

10/10 Excellent

Mark

Stayed 1 night in May 2023
Response from The Chedi Andermatt on 19 May 2023
Thank you very much for your recent stay and for sharing your positive feedback with us. It would be our pleasure to welcoming you back soon.With kind regards from AndermattJean-Yves BlattGeneral Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience ever! Worth every cent!
Stayed 2 nights in Mar 2023
Response from The Chedi Andermatt on 8 Mar 2023
Thank you very much for your recent visit and your positive feedback. We are looking forward to welcoming you back soon!With kind regardsJean-Yves BlattGeneral Manager & The Chedi Andermatt Team

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from The Chedi Andermatt on 13 Feb 2023
Sehr geehrter JacobHerzlichen Dank für Ihren Besuch und das Teilen Ihrer positiven Eindrücke. Über ein baldiges Wiedersehen würden wir uns sehr freuen.Herzliche Grüsse Andermatt Jean-Yves BlattGeneral Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent hotel
The hotel staff were great, the hotel is beautiful and located at the best location. Can’t wait to come back
Stayed 3 nights in Jan 2023
Response from The Chedi Andermatt on 3 Feb 2023
Thank you very much for your recent stay and for sharing your positive feedback with us. We are delighted to learn that you had such a wonderful time and cannot wait to welcoming you back soon.Warm regards from Andermatt,Jean-Yves BlattGeneral Manager & The Chedi Andermatt Team

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2023
Response from The Chedi Andermatt on 8 Mar 2023
Thank you for your visit and for sharing your positive feedback.We are looking forward to welcoming you back soon.With kind regardsJean-Yves BlattGeneral Manager & The Chedi Andermatt Team

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Response from The Chedi Andermatt on 28 Nov 2023
Dear JasonThank you very much for your recent stay and your positive feedback. We are looking forward to welcoming you back soon.Best regards,Jörg Arnold & The Chedi Andermatt Team

10/10 Excellent

Marc

Stayed 1 night in Aug 2022
Response from The Chedi Andermatt on 16 Aug 2022
Sehr geehrter Marc Herzlichen Dank für Ihren Aufenthalt und das Teilen Ihrer Eindrücke. Es würde uns freuen, Sie bald wieder bei uns begrüssen und verwöhnen zu dürfen. Herzliche Grüsse, Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I ever been! Best service!!! Enjoyed every sec in this hotel
Stayed 1 night in Jun 2022
Response from The Chedi Andermatt on 1 Aug 2022
Dear Asaf, Thank you for your recent stay and for sharing your experience. We are delighted to learn that you had such a wonderful time and it would be our pleasure to welcoming you back soon. Kindest regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Rene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply fantastic. Luxury,quality,practical in all aspects
Stayed 1 night in Feb 2022
Response from The Chedi Andermatt on 7 Feb 2022
Dear Rene Thank you very much for your recent stay and the compliments. The entire team is looking forward to welcoming you back soon! With kind regards and all the best, Jean-Yves Blatt General Manager & The Chedi Andermatt

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing location
Great hotel, fantastic service, amazing location. Definitely one of the best hotels we have ever stayed at!
Stayed 3 nights in Jan 2022
Response from The Chedi Andermatt on 4 Feb 2022
Dear Richard Thank you very much for recent stay and sharing your positive experience with us. It would be our pleasure to welcoming you back soon. With kind regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Joshua, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular hotel. Top notch in every single way
Stayed 1 night in Nov 2021
Response from The Chedi Andermatt on 8 Nov 2021
Dear Joshua Thank you very much for staying with us and for sharing your positive Chedi experience with us. We are already looking forward to welcoming you back soon. Kindest regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Stayed 2 nights in Sep 2021
Response from The Chedi Andermatt on 21 Sept 2021
Dear Wendy Thank you for your visit and the compliment. We are already looking forward to welcoming you back soon. Kind regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from The Chedi Andermatt on 7 Sept 2021
Thank you for sharing your positive Chedi experience. With kind regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had a very bad check-in experience and I’ve loose more than 1 hour of our time, while we were the only one guest who were checking in. Even when I tried to talk about this situation to supervisor - I didn’t feel like somebody trying to solve my problem and just to be nice to me. And absolutely I didn’t felt like I came to 5 stars property and that I am the guest of the hotel which is the part of Leading hotels of the world. I stayed at the Chedi in Montenegro last year for 11 days and everything was outstanding. That’s why I choose this hotel for our short stay. But I was disappointed while our check-in and I felt even worse when superior said to me: “We can cancel your reservation and you can go to another place to stay”. Does it how the guests of luxury hotels should be treated like or this is how the best Swiss hospitality looks like?
Stayed 1 night in Aug 2021
Response from The Chedi Andermatt on 23 Aug 2021
Thank you for sharing your personal feedback with us. Since you did not agree to the offered room rate our Supervisor did explain you directly on site our pricing policy in order to clarify all your questions upon arrival. Therefore you certainly do understand that the whole check in procedure took a bit longer, but certainly not an hour. Given the fact that you still were not convinced by the final room rate offered, our Supervisor politely offered you also the possibility for a cancellation free of charge. We are sorry but also a bit surprised to hear now that due to this reason you personally felt not treated in a five star service. We thank you once again for your time and visit and wishing you all the best. Kind regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect like always. I highly recommend this hotel, the staff is very kind and helpful. really good restaurants, hotel rooms are big and high tech.
Stayed 1 night in May 2021
Response from The Chedi Andermatt Team on 3 Jun 2021
Thank you very much for your recent stay with us and for sharing your positive feedback. We are happy to forward your most charming words to the entire team. Looking forward to welcoming you back soon. Kind regards from Andermatt Jean-Yves Blatt, General Manager & The Chedi Andermatt Team

10/10 Excellent

Wouter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I have stayed in.
Absolutely amazing experience. The staff truly goes above and beyond (I never really knew what that meant until I stayed at The Chedi). Hotel interior is amazingly beautiful and grand and stylish. Our Junior Suite was fantastic. The restaurants are phenomenon especially the Michelin star Japanese Restaurant. I loved the heated outside pool with views of the surrounding mountains. But what I loved the most was the spa with the many saunas and baths on the lower levels. The only thing that was not amazing was that we were there in May and the town of Andermatt is basically shut down and nothing is open outside the hotel. (But that is not the hotel's fault and there is enough to keep you fascinated and happy in the hotel).
Stayed 1 night in May 2021
Response from The Chedi Andermatt on 3 Jun 2021
Dear Wouter Thank you very much for your recent stay with us and for sharing your positive feedback. We are happy to learn that you ghad such a wonderfu ltime and we certainly will forward your most charming words to the entire team. It owuld be our pleasure to welcoming you back soon. Warm regards from Andermatt Jean-Yves Blatt, General Manager & The Chedi Andermatt Team

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Setting exceptional standards
Third stay and always exceptional service, rooms, spa and dining options. Even through Covid, everything was superb. Thanks to the staff and stay safe
Stayed 3 nights in May 2021
Response from The Chedi Andermatt on 17 May 2021
Dear Nilesh Thank you very much for your visit and for sharing your feedback with us. We are delighted to learn that you had such a wonderful time and we will share your most charming words with the entire team. It would be a pleasure to welcoming you back soon and we wishing you all the best in the meantime. Kindest regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took a bit since very busy but they invited us for the entire food bill including amazing caviar and cocktails, could not be more professional, the Place is a must on everyones bucket list @juergen_pichler_levine
Stayed 1 night in May 2021
Response from The Chedi Andermatt on 17 May 2021
Thank you very much for sharing your Chedi experience. We are delighted to learn that you had such a wonderful time even though thecheck in was a bit hectic. We cannot wait to welcoming you back soon again. Warm regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to treat guests better
Stayed 1 night in Oct 2020
Response from The Chedi Andermatt on 13 Oct 2020
Dear Mina We are sorry to learn that unlike the majority of our guest you did not have a memorable and relaxing stay with us. However it is clearly not our phlilosophy to treat our guest in an impolite way. If you felt that way, we are really sorry. Alle the best and kind regards, Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Wonderful hotel
Stayed 2 nights in May 2020
Response from The Chedi Andermatt on 5 Jun 2020
Thank you very much for your recent visit and for sharing your Feedback with us. It would be our pleasure to welcoming you back soon. Kindest regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

8/10 Good

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from The Chedi Andermatt on 26 May 2020
Dear Fabiana Thank you very much for staying with us and for sharing your experience. We are looking forward to welcoming you back soon. Kindest regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is world class and is the nicest ski hotel I have ever stayed at. Service and the amenities were excellent. the rooms are as good as they get. The mountain is underappreciated as it compares with Lech, Grindewald, etc.
Stayed 2 nights in Jan 2020
Response from The Chedi Andermatt on 28 Jan 2020
Thank you for staying with us at The Chedi Andermatt and for sharing your positive Feedback. We are delighted to learn that you had such a wonderful time and are already looking forward to welcoming you back soon. Warm regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

8/10 Good

Urban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from - on 11 Oct 2019
Thank you very much for your feedback and for sharing your experience. We are looking Forward to welcoming you back soon. Warm regards from Andermattt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top level facilities and service. The investment to provide ultra luxury was obvious. However, the architectural choices were not to our personal liking, since we prefer more traditional and classical 5 star hotels.
Stayed 4 nights in Aug 2019
Response from - on 5 Sept 2019
Dear Wotif Thank you very much for staying at The Chedi Andermatt and for sharing your experience. We are happy to learn that you had such a wonderful time, even though you didn't like the modern style of the hotel that much. Warm regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Space in our Deluxe Suite. Food! Too expensive compared with other properties we know of same class abroad
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went in the summer for a getaway weekend. Just perfect. The hotel is amazing -- rooms are modern and very well designed. The pools is beautiful. And the Japanese restaurant has a well-earned Michelin star. Would love to come back during ski season!
Stayed 2 nights in Aug 2019
Response from - on 13 Aug 2019
Thank you very much for staying with us and for sharing your positive Chedi experience. It would be our pleasure to welcoming you back during winter season! Warm regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from - on 5 Aug 2019
Thank you for staying with us at The Chedi Andermatt and for sharing your experience. We are looking Forward to welcoming you back soon! Warm regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was just incredible , great location , amenities.
Stayed 2 nights in Jun 2019
Response from - on 3 Jul 2019
Dear Guest Thank you very much for your recent stay with aus at The Chedi Andermatt and for sharing your positive experience. It would be our pleasure to welcoming you back soon. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from - on 28 Jun 2019
Thank you very much for your visit and for sharing your Chedi experience. It would be our pleasure to welcoming you back soon. Warm regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
honeymoon trip
it was really amazing and super relaxing. We were there for our honeymoon and the atmosphere was magical
Stayed 4 nights in Jun 2019
Response from - on 17 Jun 2019
Dear Alessandro Thank you very mcuh or staying with us on the occassion of your honeymoon. We are thrilled to learn that you had a memorable stay with us and hope to be able to welcome you back soon to Andermatt. Warm regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great very large hotel, Deluxe Suite a great space
Great very large hotel, Deluxe Suite a great space. All as expected. Not much happening in tiny Andermatt!
Stayed 3 nights in Apr 2019
Response from - on 24 Apr 2019
Dear Peter Thank you very much for staying with us at The Chedi Andermatt and for sharing your experience. We are happy to learn that your stay completly fullfilled your expectations. and it would be our pleasure to welcoming you back soon. Warm regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from - on 2 Apr 2019
Thank you very much for staying with us and for sharing your positive Chedi experience. We are already looking forward to welcoming you back soon. Warm regards, Jean-Yves Blatt General Manager & The Chedi Andermatt Team

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
would not stay again
For a 5* Hotel it did't meet our expectation. Our room was not clean, old guest sleepers were under the couch, popcorn under the bed, we told them nothing was done, bed very weak & extremely uncomfortable, kids bed is interesting since is just the couch, ambiance too dark, staff was nice but seem unhappy, breakfast was presented nice but it was tasteless, when we arrived to eat breakfast no one was there to seat us, overall is a nice hotel but not wonderful for the 5* it claims to be not to mentioned extremely over price for what you expect. Good things- good located, great to rent your ski gear because is inside the hotel, nice pool and big rooms.
Stayed 3 nights in Feb 2019
Response from - on 11 Mar 2019
Dear Guest Thank you for staying with us and for sharing your experience. We are sorry to learn that - unlike to the majority of our client- you were not fully convinced by our service. Please do accept our sincere appologies reagrding the room condidtion upon arrival. This does not correspond at all to our high service standrad and you may rest assured that your feedback has been discussed already internally. We are sorry as well for the fact that nobody was there to great you immediately at breakfast, but as you might have realized the hotel was fully booked during the time of your stay. We would be happy to receive a second chance to welcome you back and to convince you of our hospitality. With kind regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from - on 2 Apr 2019
Thank you very much for staying with us and for sharing your positive Chedi experience with us. We are already looking forward to welcoming you back soon. Warm regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool and spa, great breakfast. Brilliant service - free car drop offs to ski locations, cross country skiing area, while service excellent- would thoroughly recommend, only drawback was evening restaurants very expensive so better to eat out in town
Stayed 2 nights in Feb 2019
Response from - on 1 Mar 2019
Tank you very much for reviewing your stay with us at The Chedi Andermatt and for your compliments regarding our spa facilities and our service. Please be informed that the prices are adapted to the prices of other 5 star luxury hotels in the Swiss Alps. We would be happy to welcoming you back soon and wishing you all the best in the meantime. Kind regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019
Response from - on 2 Apr 2019
Thank you very much for staying with us and for sharing your positive Chedi experience with us. We are already looking forward to welcoming you back soon. Warm regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

JamesAnastasio, Manasquan, NJ, USA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the most beautiful hotel we have ever stayed at. The room was elegant and spacious. The amenities are excellent and the staff is very friendly. Andermatt is a hidden gem and is in the process of expanding.
Stayed 4 nights in Jan 2019
Response from - on 28 Jan 2019
Dear Mr. Anastasio Thank you very much fo your recent stay with us and for sharing your Chedi experience with us. We are delighted to hear that you had such a wonderful time with us and we cannot wait to welcome you back. Warm regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property and service. Incredible design and quality. Would happily stay here over and over again. But Between seasons, Andermatt has limited options. Free parking would be a nice gesture too!
Stayed 2 nights in Nov 2018
Response from - on 3 Dec 2018
Thank you very much for your recent stay and for sharing your experience. We would be happy to welcome you back soon. Warm regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

One of the best hotel ever. Perfect service and food
Stayed 1 night in Nov 2018
Response from - on 26 Nov 2018
Thank you very much for staying with us and for sharing your fabulous feedback. We would be happy to welcome you back soon to The Chedi Andermatt. Warm regards Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2018
Response from -- on 2 Nov 2018
Thank you for your visit at The Chedi Andermatt and for sharing your Chedi experience. We are looking Forward to welcoming you back soon. Warm regards, Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This hotel has put sleepy Andermatt on the map. Amazing architecture. Room was huge and comfortable. IPad control, great balcony, and the spa area was beautiful. Pools warm. Breakfast was included and was the best buffet breakfast we’ve ever had. Five-star without being pretentious. Do not hesitate booking this hotel.
Stayed 1 night in Sep 2018
Response from - on 24 Sept 2018
Dear David Thank you very much for sharing your Chedi experience with us. We are delighted to learn that you did spend such a wonderful time with us and would like to thank you for all your compliments. The entire team is already looking forward to welcoming you back soon! Warm regards, Jean-Yves Blatt General Manager & The Chedi Andermatt Team

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply stunning
One of the best hotels ever. Beautifully designed and styled hotel. Amazing spa. Staff were exceptional. They balanced service and being human perfectly well it felt so comfortable, especially as 5stars don't always feel so. Restaurant both for dinner and breakfast were stunning. The design throughout the hotel had us in constant amazement yet for such high design it was also so cosy. The hotel and staff left you wanting for nothing, simply stunning. Would return to the area just to stay in this hotel again!!
Stayed 1 night in Sep 2018
Response from - on 17 Sept 2018
Dear Stefan Thank you very much for your recent visit at The Chedi Andermatt and for sharing your Feedback with us. We are delighted to learn hat you did spend such a wonderful time with us and we will share your compliments with the entire team. We are looking Forward to welcoming you back soon. Warm regards Jean-Yves Blatt General Manager & The Chedi Andermatt

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018
Response from - on 17 Aug 2018
Dear Jacob Thank you very much for sharing your Chedi experience with us. We are delighted to learn that you did have a wodnerful stay. Warm regards, Jean-Yves Blatt General Manager & The Chedi Andermatt

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service, Hotel accommodations outstanding
Stayed 1 night in Jun 2018
Response from - on 15 Jun 2018
Dear Anonymous Thank you very much for staying with us at The Chedi Andermatt. We are happy to learn that you did spend such a wonderful time with us and we would be happy to welcome you back soon. Warm regards from Andermatt Jean-Yves Blatt General Manager & The Chedi Andermatt Team